Splicecom Maximiser Installation And Reference Manual page 266

Installation and Reference Manual
Upgrading the Phone Module, Trunk Module and Voice Compression Module
The new software for a Phone Module, Trunk Module or VCM is supplied with the Call Server patch. This
new software patch must be sent to the Call Server as described from page 258 before proceeding.
Once the software patch has been sent to the Call Server or after a Factory Restart, the software on the
Phone Module, Trunk Module and VCM can be upgraded, as follows.
Upgrading locally
1 Perform an orderly shut down of the module (press the Reset switch once)
2 When the SpliceCom LED is flashing press the Reset Switch 8 times (or no more than 10 times).
3 The LED will flash twice, flash twice again after 2 seconds and then turn off for 10 seconds.
4 The LAN activity LED will be solid for a few seconds as it downloads the software from the Call
Server.
Please note: If you accidentally press the Reset Switch 8 times on a Call Server no action will be
performed.
The current version of software being used by the module can be viewed in Manager by selecting
Modules, then the relevant module. The Product Version field will display the version number being
used.
Upgrading remotely via Telnet
1 Within the Command Prompt on a PC connected to the system enter
telnet <ip address of the module>
2 When prompted for the Login name enter
3 When prompted for the Password enter the password for this module. By default this is
Password is set within the relevant Phone Module's configuration form.)
4 A hash (#) will appear, indicating that the previous entries where accepted and a command can be
entered.
upgrade loader <IP address of Call Server>
5 Enter
6 When the hash (#) returns enter
7 The module will reboot and automatically restart.
Please note: If the Phone Module is a DHCP client -
The Phone module has its operational software stored in flash memory. When upgrading this software as
above the module does its usual DHCP request for an IP address BUT it also looks in the DHCP response
for Option 66 "Boot Server Host Name" to find out the location of the software. The Phone Module then
does a TFTP request to that server for the "potsmod.img" file. If it does not see that option within the
DHCP response the module will not come back up as it has already erased the original software.
When the Call Server acts as the DHCP server it gives out the required fields. A Windows 2000 DHCP
server can also give out this DHCP option either in general or to specific MAC addresses, but only if
option 67 "Boot file name" is also specified. The configured file name is not important to the Phone
Module so use any name, eg frog.txt.
260
eg telnet 192.168.0.248
diag
eg upgrade loader 192.168.0.1
upgrade now
7388.
Maintenance & Troubleshooting
Installation and Reference Manual v3.2/0410/6
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