Troubleshooting - VTech BM5000 User Manual

Appendix

Troubleshooting

If you have dfficulty wth ths product, please try the
suggestons below. For customer servce, contact VTech
on 1 300 369 193.
Why does the baby monitor not respond normally?
Try the followng (n the order lsted) for common cure:
1. Dsconnect the power to the baby unt and the parent unt.
2. Remove the batteres n the parent unt. Then, nstall the batteres
agan.
3. Wat a few mnutes before connectng power back to the baby unt
and the parent unt.
4. Turn on the baby unt and the parent unt.
5. Wat for the parent unt to synchronze wth the baby unt. Allow up
to one mnute for ths to take place.
Why doesn't the screen of the parent unit go on when I
switch on the unit?
• Perhaps the rechargeable battery of the parent unt s empty and
the parent unt s not connected to the mans. Insert the applance
plug nto the parent unt and put the adapter n a wall socket.
Why doesn't the "power on" light of the baby unit go on
when I switch on the unit?
• Perhaps the baby unt s not connected to the mans. Connect the
baby unt to the mans.
Why does the baby monitor produce a high-pitched
noise?
• The unts may be too close to each other. Make sure the parent
unt and the baby unt are at least 2 metres away from each other.
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