Endless Pools Swim Spa Operation And Maintenance Manual page 13

TROUBLESHOOTING
None of the Equipment
is Operating
No Water Flow,
Low Water Flow,
or Surging Flow
(Keypad is reading, "FLO")
Therapy Jets Not Operating
Therapy Jets Not Operating
UV Sanitizer Not Working
Lighting Not Operating
Water Leaks
No Heat
High Heat
GFCI Tripped Occasionally
GFCI Trips Repeatedly
Should you need further assistance, please call our Customer Service Department at 1-800-910-2714.
Main breaker is set at OFF
Sub-panel breakers are set to OFF
Equipment GFCI set at OFF.
Power switch set at OFF (if available).
Components not plugged in.
Power cord not plugged in.
Leaking couplers allowing water in
the equipment area.
Air lock in plumbing system.
Restricting flow.
Clogged or Dirty Skimmer Basket.
Dirty filter. Low water level.
Component not plugged into heater controller.
Shut-off valves closed.
Jets not properly adjusted.
Diverter valve not properly adjusted.
UV bulb has gone bad.
Component not plugged into heater controller.
Light bulb defective.
Not plugged in.
Light cord not connected.
Swim Spa over filled or too many people in spa.
Couplings or unions loose.
Incorrect water chemistry.
Pump seal leaking.
Loose Plumbing connections.
Water dripping from topside control buttons.
Water in air blower plumbing.
Thermostat not set correctly.
Overheat protection switch tripped.
No power to heater.
Low water flow.
Improper water flow.
Temperature sensor not in drywell.
Jets left running continually.
Thermostat set too high/maximum.
High air temperature.
Lightning/Electrical storm.
Power Surge.
Extremely humid conditions.
Radio frequency interference.
Water spraying on electrical components.
NOTE: Ensure that the equipment is properly grounded and bonded.
Water spraying on electrical components.
Defective component.
Set main breaker to ON.
Set sub-panel breakers to ON. .
Reset GFCI.
Set power switch to ON.
Plug in components.
Plug in power cord.
Check and tighten any loose couplers.
"Bleed" system issue - refer to
initial start-up procedure.
Ensure the water Shut-Off Valves are open.
Ensure suction fittings are not blocked
by debris and clean skimmer basket.
Clean or replace filter
Increase water level to recommended level.
Plug component into P1 on Heater/Controller.
Open valves.
Adjust jets properly.
Adjust diverter valve properly.
Replace bulb.
Plug in component.
Replace bulb.
Plug in cord.
Connect cord.
Adjust swim spa water level.
Tighten couplers.
Correct chemistry.
Fix leak, contact local Spa Technician.
Check connections and tighten.
Seal topside control panel.
"Bleed" system issue - refer to
initial start-up procedure.
Adjust thermostat setting.
Reset Hi-Limit Switch.
Reset breaker at service panel.
Clean or replace filter.
Refer to "No Water Flow, Low
Water Flow, or Surging Flow" section.
Place sensor in drywell.
Turn OFF jets pump.
Adjust thermostat setting.
Remove Swim Spa Cover.
Reset GFCI.
Reset GFCI.
Reset GFCI.
Reset GFCI.
Reset GFCI.
Make sure all couplers are tight.
12