Features - Polycom VVX 300 Quick Reference Manual

Features

Feature Button/Code
Call Hold Hold
Transfer Transfer
Three-way Conference
conference
Push 'Hold' once to place call on hold.
Pressing another line key will put a person on hold automatically.
Push 'Hold' again to retrieve call from hold or press the flashing button
next to the extension number.
For 'Attended' transfer:
Attended transfer allows you to speak to the other person before
sending a call to them. Follow these steps to transfer using this method:

Press 'Transfer' to initiate the transfer. The current call will
automatically be placed on hold.

Dial the recipient's extension or an external phone number (you can
use the phone directory to locate an extension if necessary).

Wait for the person to answer the phone.

Once they answer and are ready to receive the call, press the
'Transfer' key again to execute the transfer.

To cancel the transfer, press the 'Cancel' button. This will reconnect
you to the original call.
For 'Blind' transfer:
Blind transfer sends a call to the recipient without consulting them first.
Follow these steps to transfer using this method:

Press 'Transfer' to initiate the transfer. The current call will
automatically be placed on hold.

Press 'Blind' to enter blind transfer mode

Dial the recipient's extension or an external phone number (you can
use the phone directory to locate an extension if necessary).

Press 'Send' to initiate the transfer
Conferencing allows you to talk to two other people on the same call.
Setup a conference as follows:

Dial the first call (or answer if incoming call) and place it on hold
using the 'Conference' key

Dial the second call as normal.

When the second call is answered, press the 'Conference' key
again to create a three-way conference
When on a conference, press 'Split' to split the conference into two
separate calls.
If two separate calls are already in progress, press 'More' and 'Join' to
create a conference.
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Usage
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