Troubleshooting - Prestigio P260DVD-X User Manual

Troubleshooting

If the TV seems to have a problem, first try the following list of possible problems and solutions before contacting a service center. If
none of these troubleshooting tips apply, do not attempt to repair the product yourself. Call your nearest service center.
• Symptoms that may appear to be a problem
The following symptoms may happen even if the TV has no problem. First try the following list of possible problems and solutions
before contacting a service center. First try the following list of possible problems and solutions. If the symptom continues, turn the
TV off, and call your nearest service center.
Symptom
No picture on the screen,
and the power LED does not
turn on.
The TV is turned on, but
there is no picture on the
screen.
An afterimage is generated
when continuously
watching a still image.
No picture on the screen. No
audio.
A picture is displayed on the
screen, but there is no audio.
Remote control
malfunctions.
Noise is heard on the radio.
No color in a color picture.
Duplicated pictures on the
screen.
Blurred or snowy picture.
The entire screen flickers.
Prestigio P260DVD-X P420DVD-X
Possible Problem
Power connection problem.
The brightness is adjusted too low.
The fluorescent tube is out of order.
This is caused by an inherent property of LCD panels. Depending on the number of valid pixels,
there may be black or bright pixels. These will be less than 0.005% of the sum of all pixels. This
is not a problem.
Discordance between the external
device jack and the input switch
button location.
The volume is adjusted to 0.
Mute is active.
The audio cable is disconnected.
The polarity of the batteries
installed in the remote control is
wrong.
The batteries installed in the
remote control have not been
discharged completely.
This may happen when you use a
radio near the TV.
The Color density is adjusted to 0 or
almost 0.
This may be caused by reflected
broadcasting signals when there is
are mountains, buildings, or trees
near your house.
The direction of the antenna is not
optimal.
The antenna cable is disconnected.
Possible Solution
Check the power cable connectivity to the power
connector. Press the power switch again (Depend on
the model).
Adjust the brightness and the contrast so that a
picture is displayed brightly. The fluorescent tube of
a LCD TV has a lifetime of about 50,000 hours. To
replace the fluorescent tube, contact a service
center.
Adjust the input switch location.
Turn up the Volume button.
Press the Mute button again.
Check the audio cable connectivity.
Reinstall the batteries properly.
Replace the batteries with new ones.
Noise may occur when you use a radio near the TV.
Keep some distance between any radios and the LCD
TV.
Adjust the Color density to 100 or less.
Check if there are any tall objects such as skyscrapers
near your house. Check that the direction of the
antenna is adjusted correctly.
Check that the direction of the antenna is correct.
Check that the antenna cable is connected to the
ANTENNA jack on the back of the LCD TV.
This product has been optimally set to watch TV
channels in the factory. There may be flickering
when you watch still images from a PC. This is not a
problem of the product.
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