Intermec PW50 User Manual
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Intermec PW50 User Manual

Intermec PW50 User Manual

Workboard printer
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Summary of Contents for Intermec PW50

  • Page 1 PW 50 Workboard Printer Placeholder for PW50 illustration User’s Guide...
  • Page 2 Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. © 2007 by Intermec Technologies Corporation. All rights reserved.

  • Page 3: Table Of Contents

    Learning About the PW50 Workboard Printer ........
  • Page 4 Troubleshooting the PW50 ........

  • Page 5: Before You Begin

    Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.

  • Page 6: Web Support

    Web Support Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support >...

  • Page 7: Who Should Read This Manual

    This user’s guide provides you with information about the features of the PW50, and how to configure, operate, maintain, and troubleshoot Before you work with the PW50, you should be familiar with your network and general networking terms, such as IP address.
  • Page 8 Before You Begin viii PW50 Workboard Printer User’s Guide...

  • Page 9: Using The Pw50 Workboard Printer

    Using the PW50 Workboard Printer Use this chapter to familiarize yourself with the PW50 Workboard Printer. This chapter contains these sections: • Learning About the PW50 Workboard Printer Using the Batteries • • Loading Media • Printing a Testprint •...

  • Page 10: Learning About The Pw50 Workboard Printer

    Chapter 1 — Using the PW50 Workboard Printer Learning About the PW50 Workboard Printer The PW50 is a rugged direct thermal label and receipt printer that is designed for use with the CN3, CN3e, and CK61 mobile computers. The PW50 provides: •...

  • Page 11: Understanding The Control Panel

    Chapter 1 — Using the PW50 Workboard Printer Understanding the Control Panel The PW50 control panel contains two buttons and four LED indicators. Use the two buttons to perform functions on the PW50 printer. See the following tables to understand the buttons and LED indicators.
  • Page 12 Chapter 1 — Using the PW50 Workboard Printer Understanding the Communications, Error, and Battery Indicators Indicator Name State Description Communications Off The Bluetooth radio is off. The Bluetooth radio turns off when you connect a serial cable. Steady green The Bluetooth radio is on and the printer is not connected to a serial cable.

  • Page 13: Understanding The Printer Sounds

    The PW50 uses a rechargeable 2200 mAh lithium-ion battery (Model AB13) for power. You must fully charge the battery before you can use the PW50. A fully charged battery can last up to one week without needing to be recharged when the printer is in Standby mode.

  • Page 14: Installing The Battery

    2 Insert the battery with the tab facing away from the front control panel. 3 Insert the edge of the battery under the lip of the PW50 and then push down until you hear the battery latch click. Charging the Batteries There are two ways to charge the PW50 battery: •...

  • Page 15: Understanding The Battery Led

    AC power cord. To charge the battery inside the PW50 1 Install the battery in the PW50. For help, see the previous section, “Installing the Battery” on page 2 Connect the power supply to the DC power connector on the printer.

  • Page 16: Extending Battery Life

    Loading Media You can use roll or fanfold receipt media with the PW50 printer. The PW50 ships with a small amount of media loaded and a test page printed to verify that the printer works. For information on media specifications, see “Specifications”...
  • Page 17 Chapter 1 — Using the PW50 Workboard Printer To load media 1 Press down on the blue media cover release button until the cover releases. 2 Insert a roll of media. Make sure you load the media clockwise so that it pulls off the core from the bottom of the printer.

  • Page 18: Printing A Testprint

    If you cannot get the testprint information to print, see Chapter 3, “Troubleshooting and Maintaining the PW50.” To print a testprint 1 Press and hold the Standby and Feed buttons until the PW50 beeps. 2 Release the buttons. 3 The PW50 prints a testprint.

  • Page 19: Inserting A Handheld Computer

    Chapter 1 — Using the PW50 Workboard Printer Inserting a Handheld Computer The PW50 is designed for use with the CN3, CN3e, and CK61 mobile computers. To insert a handheld computer Slide the computer into the slot on the PW50 until the computer •...

  • Page 20: Using The Card Reader Option

    Chapter 1 — Using the PW50 Workboard Printer Using the Card Reader Option You can order the PW50 with a card reader option. I need information about the card reader option. PW50 Workboard Printer User’s Guide...

  • Page 21: Configuring The Pw50

    Configuring the PW50 This chapter describes how to configure the PW50 and contains these sections: • Configuring the PW50 • Establishing Communications With a Host Upgrading the Firmware • • Downloading Fonts and Graphics...

  • Page 22: Configuring The Pw50

    PC or remotely from the SmartSystems console. Understanding the Printer Modes The PW50 has seven modes to help you effectively interact with the printer: Ready, Paused, Error, Test, and Upgrade. Use the following sections to understand the different printer modes...
  • Page 23 To enter Test mode 1 Make sure the printer is in Ready mode and is loaded with media. 2 Press and hold the Standby and Feed buttons until the PW50 beeps. 3 Release the buttons. The printer performs a test feed (sensor calibration), prints a series of test labels, and then enters Dump mode.

  • Page 24: Changing Configuration Settings

    Chapter 2 — Configuring the PW50 5 Close the media cover. You are now in Extended Test mode. • Press and hold the Feed button for at least 2 seconds to cycle through the Extended Test mode option. • Press and release the Feed button select an Extended Test mode option.

  • Page 25: Changing Configuration Settings From Printset

    Console You can use the SmartSystems Console to change configuration settings on your printer. The PW50 ships with the SmartSystems client loaded on it. The console is part of SmartSystems Foundation and is available from the Intermec web site. To download SmartSystems Foundation, go to www.intermec.com/products/...

  • Page 26: Establishing Communications With A Host

    Chapter 2 — Configuring the PW50 Establishing Communications With a Host The PW50 must establish communications with a host that will send the data for the printer to print. The PW50 provides four ways to communicate with a host: •...

  • Page 27: Setting Up Usb Communications

    • in your mobile computer user’s manual. Note: For maximum security, you need to configure a Bluetooth passcode for the PW50. The default passcode for the PW50 is “1234.” To set up Bluetooth communications with a scanner 1 Download and install EasySet.

  • Page 28: Setting Up Serial Communications

    Chapter 2 — Configuring the PW50 Setting Up Serial Communications Use a serial cable (P/N 075497-001) to connect the PW50 to a PC, or insert a CN3, CN3e, or CK61 mobile computer. Before you can establish a serial connection, you need to make sure that the settings on the PC or mobile computer match the settings on the PW50.

  • Page 29: Upgrading The Firmware

    1 Go to the Intermec web site at www.intermec.com. 2 Click Support > Downloads. 3 In the Select a Product field, choose PW50 mobile printer. The latest available software displays on the page. 4 Download the latest firmware version to your computer. Make sure you choose the correct firmware upgrade for your printer.

  • Page 30: Downloading Fonts And Graphics

    The easiest way to download fonts and graphics is to use the free Intermec printer application called PrintSet. You can download PrintSet from the downloads page for the PW50 printer on the Intermec web site at www.intermec.com. Follow the procedures in the PrintSet online help to download fonts and graphics.

  • Page 31: Troubleshooting And Maintaining The Pw50

    Troubleshooting and Maintaining the PW50 This chapter contains information to help you solve problems you may encounter while using the PW50 and contains these sections: • Troubleshooting the PW50 • Cold Booting the PW50 • Cleaning the PW50...

  • Page 32: Troubleshooting The Pw50

    Chapter 3 — Troubleshooting and Maintaining the PW50 Troubleshooting the PW50 You may have printer operation, print quality, or printer communication problems at some time during the life of the PW50 printer. It is easy to fix most of the problems and you will find solutions in “Troubleshooting Printer Problems and Finding...

  • Page 33: Understanding Error Messages

    Chapter 3 — Troubleshooting and Maintaining the PW50 Understanding Error Messages Use the following tables to troubleshoot common errors. To receive error messages, you need to tunrn on the Allow Messages From Printer command. For help, see the ESC-P Programmer’s Reference...
  • Page 34 Chapter 3 — Troubleshooting and Maintaining the PW50 Printer Problems and Possible Solutions (continued) Problem Possible Solution • Printer keeps printing Check media settings. or feeding when it • Make sure the label gap sensor is clean. For help, should stop.

  • Page 35: Troubleshooting Communication Problems

    Chapter 3 — Troubleshooting and Maintaining the PW50 Printer Problems and Possible Solutions (continued) Problem Possible Solution • Print quality is poor. Clean the printhead. For help, see “Cleaning the PW50” on page • Check the battery and charge or replace as necessary.

  • Page 36: Cold Booting The Pw50

    Chapter 3 — Troubleshooting and Maintaining the PW50 Cold Booting the PW50 You rarely need to cold boot the PW50 printer, unless you are upgrading the firmware. If your printer occasionally locks up, you should cold boot it. A cold boot clears the working memory.
  • Page 37 Chapter 3 — Troubleshooting and Maintaining the PW50 Placeholder for illustration of PW50 parts to clean. PW50 Workboard Printer: Identifying the parts of the PW50 to clean regularly. Cleaning the PW50 Printer Printer Part Cleaning Method Cleaning Interval Printhead Use 70% isopropyl alcohol on a...
  • Page 38 Chapter 3 — Troubleshooting and Maintaining the PW50 PW50 Workboard Printer User’s Guide...

  • Page 39: Specifications

    Specifications...

  • Page 40: Specifications

    -15°C to 50°C (5°F to 122°F) °C to 70°C (-30°F to 158°F) Storage temperature Charging temperature 0°C to 45°C (32°F to 113°F) Relative humidity 0 to 95% non-condensing Sealing IP54 Memory Memory Value 16 MB Flash 64 MB PW50 Workboard Printer User’s Guide...
  • Page 41 12.7 mm (0.50 in) Notch length (centered on perforation) 6.35 mm (0.25 in) Notch width (centered on perforation) 12.7 mm (0.50 in) Black mark length (centered on perforation) 3.17 mm (0.125 in) to 12.7 mm (0.50 in) PW50 Workboard Printer User’s Guide...
  • Page 42 Supported Media The PW50 printer supports direct thermal label, tag, and receipt media. Both North American and European label media are supported in multiple label lengths. Receipt media is supported in both a top coated and an uncoated paper in continuous roll stock only.
  • Page 43 Duratherm 5 mil Tag 2 ips North America Receipt Media Duratherm TC 2 ips Duratherm NTC - 2 2 ips Duratherm NTC 2 ips European Label Media Thermal Eco 2 ips Thermal Top 4 ips PW50 Workboard Printer User’s Guide...

  • Page 44: Accessories For The Pw50

    Handstrap Handstrap to conveniently carry your PW50 printer. Shoulder Strap Use the shoulder strap to easily carry the PW50 printer. The wide padded strap makes it comfortable to wear the printer for long periods of time. PW50 Workboard Printer User’s Guide...
  • Page 46 IMPORTANT NOTE: Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with FCC RF exposure compliance requirements, please follow operation instruction as documented in this manual...

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