Troubleshooting - Panasonic KX-TG5621 Operating Instructions Manual

Temporary Confidential
TG56XX.book Page 59 Tuesday, October 4, 2005 2:10 PM

Troubleshooting

General use
Problem
The unit does not work.
I cannot hear a dial tone.
Programmable settings
Problem
I cannot program items.
While programming, the
handset starts to ring.
Cause & solution
L Make sure that the battery is installed correctly and fully
charged it (page 16).
L Check the connections (page 14).
L Unplug the base unit's AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset has not been registered to the base unit.
Register the handset (page 52).
L Confirm that the telephone line cord is connected (page
15).
L Disconnect the unit from the telephone line and connect
a known working telephone. If the working telephone
operates properly, contact our service personnel to
have the unit repaired. If the working telephone does
not operate properly, contact your telephone company.
Cause & solution
L While another user is listening to messages or the
answering system is answering a call, you cannot
program. Try again later.
L A call is being received. Answer the call and start again
after hanging up.
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
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