Panasonic KX-TG5621C Operating Instructions Manual
Panasonic KX-TG5621C Operating Instructions Manual

Panasonic KX-TG5621C Operating Instructions Manual

5.8 ghz digital cordless phone

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TG562XC(e).book Page 1 Monday, January 23, 2006 1:09 PM
Model shown is KX-TG5621C.
This unit is compatible with Call Display. To use this feature, you must subscribe
to the appropriate service offered by your service provider.
Charge the handset battery for 7 hours before initial use.
Please read these Operating Instructions before using the unit and save for
future reference.
For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca

Operating Instructions

5.8 GHz Digital Cordless Phone
KX-TG5621C
Model No.
5.8 GHz Expandable Digital Cordless Phone
KX-TG5622C
Model No.
5.8 GHz Digital Cordless Phone
KX-TG5623C
Model No.
with Two Handsets
with Three Handsets

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Summary of Contents for Panasonic KX-TG5621C

  • Page 1: Operating Instructions

    Charge the handset battery for 7 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca...
  • Page 2: Table Of Contents

    TG562XC(e).book Page 2 Monday, January 23, 2006 1:09 PM Table of Contents Introduction Headset (optional) ....41 Error messages ....42 Introduction.
  • Page 3: Introduction

    TG562XC(e).book Page 3 Monday, January 23, 2006 1:09 PM Introduction Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here.
  • Page 4: About These Operating Instructions

    TG562XC(e).book Page 4 Monday, January 23, 2006 1:09 PM Introduction About these operating instructions These operating instructions can be used for KX-TG5621/KX-TG5622/KX-TG5623. Descriptions of the multiple handsets and chargers The following models include 2 or more handsets and a charger(s). Descriptions of the multiple handsets and chargers in these operating instructions are for the following models only: KX-TG5622...
  • Page 5: Expanding Your Phone System

    TG562XC(e).book Page 5 Monday, January 23, 2006 1:09 PM Introduction Expanding your phone system KX-TG5622 users can expand the system by adding an accessory handset sold separately (max. 3 handsets). Accessory handset (up to 1) KX-TGA560C...
  • Page 6: Accessory Information

    TG562XC(e).book Page 6 Monday, January 23, 2006 1:09 PM Introduction Accessory information Included accessories Quantity No. Accessory item KX-TG5621 KX-TG5622 KX-TG5623 AC adaptor for base unit Telephone line cord Wall mounting adaptor Battery Handset cover Charger – AC adaptor for charger –...
  • Page 7 TG562XC(e).book Page 7 Monday, January 23, 2006 1:09 PM Introduction Additional/replacement accessories Accessory item Order number Rechargeable nickel metal HHR-P104 hydride (Ni-MH) battery Accessory handset with charger KX-TGA560C Headset KX-TCA86, KX-TCA91, or KX-TCA92 *1 KX-TG5622/KX-TG5623 only Accessory item KX-TG5621 KX-TG5622/KX-TG5623 Belt clip PQKE10396Z1 PQKE10396Z2...
  • Page 8: Important Safety Instructions

    TG562XC(e).book Page 8 Monday, January 23, 2006 1:09 PM Introduction risk of fire or electric shock. Never spill Important safety any liquid on the product. 11. To reduce the risk of electric shock, do instructions not disassemble the product. Take the product to an authorized service centre When using the product, basic safety when service is required.
  • Page 9 TG562XC(e).book Page 9 Monday, January 23, 2006 1:09 PM Introduction CAUTION: L Charge the battery(ies) provided, or identified for use with the product only, in Installation accordance with the instructions and L Never install telephone wiring during a limitations specified in this manual. lightning storm.
  • Page 10: For Best Performance

    5 °C (41 °F) or greater than 40 °C The base unit and other compatible (104 °F). Damp basements should also Panasonic units use radio waves to be avoided. communicate with each other. L The maximum calling distance may be...
  • Page 11: Preparation

    (B). Connect the AC adaptor cord by pressing the plug firmly (C). – Noise is heard during conversations. L Use only the included Panasonic AC – Call Display features (page 25) do not adaptor PQLV1. function properly.
  • Page 12: Setting Up The Handset

    Connecting the charger arrow. Available model(s): L If necessary, remove the old battery. KX-TG5622/KX-TG5623 L Use only the included Panasonic AC adaptor KX-TCA1. (120 V AC, 60 Hz) Insert the battery (A), and press it down until it snaps into position (B).
  • Page 13: Battery Charge

    TG562XC(e).book Page 13 Monday, January 23, 2006 1:09 PM Preparation Attention: Charger: Available model(s): KX-TG5622/KX-TG5623 A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800- 822-8837) for information on how to Charge recycle this battery.
  • Page 14 Empty Note: L When the battery needs to be charged, the handset beeps intermittently while it is in use. Panasonic battery performance Operation Operating time While in use Up to 5 hours (talking) While not in use Up to 11 days...
  • Page 15: Controls

    TG562XC(e).book Page 15 Monday, January 23, 2006 1:09 PM Preparation Controls Base unit A {HANDSET LOCATOR} E Antennas B {1} (HANDSET LOCATOR) F IN USE indicator C {2} (HANDSET LOCATOR) G Charge contacts D {3} (HANDSET LOCATOR) H CHARGE indicator *1 KX-TG5621 *2 KX-TG5622/KX-TG5623...
  • Page 16 TG562XC(e).book Page 16 Monday, January 23, 2006 1:09 PM Preparation J Charge contacts Handset K Ringer indicator Message indicator L Receiver M Display N {MENU} O {OFF} P {PAUSE/REDIAL} Q {HOLD} R {HOLD} {INTERCOM} *1 KX-TG5621 *2 KX-TG5622/KX-TG5623 Note: L Some operations not mentioned above are displayed as soft key selections during operation (page 17).
  • Page 17: Displays

    TG562XC(e).book Page 17 Monday, January 23, 2006 1:09 PM Preparation Handset soft keys Setting the unit before The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. Display language {Select}, {Save}, {OK} and additional You can select either “English”...
  • Page 18: Making/Answering Calls

    TG562XC(e).book Page 18 Monday, January 23, 2006 1:09 PM Making/Answering Calls Making a call using the redial list Making calls The last 5 phone numbers dialed are stored in the redial list. Lift the handset and dial the phone number. {REDIAL} L To correct a digit, press {Clear}.
  • Page 19: Answering Calls

    TG562XC(e).book Page 19 Monday, January 23, 2006 1:09 PM Making/Answering Calls Answering calls Useful features during a call When a call is being received, the ringer indicator flashes rapidly. HOLD button Lift the handset and press {C} or {s}. This feature allows you to put an outside L You can also answer the call by call on hold.
  • Page 20 TG562XC(e).book Page 20 Monday, January 23, 2006 1:09 PM Making/Answering Calls After 4 additional minutes on hold, the Temporary tone dialing (for rotary/ call is disconnected. pulse service users) You can temporarily switch the dialing Mute mode to tone when you need to access While mute is turned on, you can hear the touch tone services (for example, other party, but the other party cannot hear...
  • Page 21 TG562XC(e).book Page 21 Monday, January 23, 2006 1:09 PM Making/Answering Calls Handset voice enhancer This feature clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand (page 33). Press {(VE)} during an outside call to turn on or off this feature.
  • Page 22: Phonebook

    TG562XC(e).book Page 22 Monday, January 23, 2006 1:09 PM Phonebook Character Handset phonebook w x y z W X Y Z 9 You can add up to 50 items to the handset 0 Space phonebook and search for phonebook items by name. Adding items to the phonebook L To enter another character that is located on the same dial key, first press...
  • Page 23: Chain Dial

    TG562XC(e).book Page 23 Monday, January 23, 2006 1:09 PM Phonebook Searching for a name by initial Chain dial This feature allows you to dial phone {Phonebook} i {Search} numbers in the handset phonebook while you are on a call. This feature can be used, Press the dial key ({0} to {9}, {#}, or for example, to dial a calling card access {*}) that corresponds to the first letter...
  • Page 24: Copying Handset Phonebook Items

    TG562XC(e).book Page 24 Monday, January 23, 2006 1:09 PM Phonebook Copying handset phonebook items Available model(s): KX-TG5622/KX-TG5623 You can copy one or all of the phonebook items from one handset to another. Important: L Ringer ID and light-up ID settings for phonebook items are not copied.
  • Page 25: Call Display Service

    TG562XC(e).book Page 25 Monday, January 23, 2006 1:09 PM Call Display Service view the caller list to see who called while Using Call Display you were out. service Private name display When caller information is received and it This unit is Call Display compatible. To use matches a phone number stored in the Call Display features, you must subscribe phonebook, the stored name is displayed...
  • Page 26 TG562XC(e).book Page 26 Monday, January 23, 2006 1:09 PM Call Display Service Light-up ID For Call Waiting Deluxe service users This feature can help you identify who is calling by using different ringer indicator To use Call Waiting Deluxe, you must colours for different callers stored in the subscribe to your telephone company’s handset phonebook.
  • Page 27 TG562XC(e).book Page 27 Monday, January 23, 2006 1:09 PM Call Display Service Displayed Displayed Function Function option option Returns to the waiting Return Answers the waiting Answer caller while keeping call, while keeping the current call on the 1st call on hold. hold.
  • Page 28: Caller List

    TG562XC(e).book Page 28 Monday, January 23, 2006 1:09 PM Call Display Service Editing a caller’s phone number before Caller list calling back You can edit a phone number in the caller Viewing the caller list and calling back list by adding the long distance code “1” or removing its area code.
  • Page 29 TG562XC(e).book Page 29 Monday, January 23, 2006 1:09 PM Call Display Service Enter the name (see the character table, page 22). i {Next} i {Save} {OFF} Erasing selected caller information Press {^} or {V} to enter the caller list. Select the desired item. {Erase} i {Yes} i {OFF} Erasing all caller information Press {^} or {V} to enter the caller list.
  • Page 30: Programming

    TG562XC(e).book Page 30 Monday, January 23, 2006 1:09 PM Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: scrolling through the display menus (page 30) or using the direct commands (page 32).
  • Page 31 TG562XC(e).book Page 31 Monday, January 23, 2006 1:09 PM Programming Main menu Sub-menu 1 Sub-menu 2 Page page 34 Initial setting Voice Mail Store VM access# page 34 VM tone detect – page 35 Message alert – – LCD contrast –...
  • Page 32 TG562XC(e).book Page 32 Monday, January 23, 2006 1:09 PM Programming Programming using the direct commands Note: {MENU} L In the following table: Enter the desired feature code. – < > shows the default setting. – If “System setting” column is checked, Enter the desired setting code.
  • Page 33 TG562XC(e).book Page 33 Monday, January 23, 2006 1:09 PM Programming Feature Feature Setting code System code setting {1}: <700ms> {2}: 600ms Set flash time {0}{5}{2} {3}: 400ms {4}: 300ms {5}: 250ms {6}: 110ms {7}: 100ms {8}: 90ms {1}: A {2}: <B> Set line mode {0}{5}{3} (page 34)
  • Page 34: Voice Mail Service

    TG562XC(e).book Page 34 Monday, January 23, 2006 1:09 PM Voice Mail Service Example: Using Voice Mail service 1-222-333-4444 PPPP 8888 VM access Pauses Password Voice Mail is an automatic answering number service offered by your telephone service provider. After you subscribe to this service, the telephone service provider’s To erase the Voice Mail access number Voice Mail system will answer calls for you...
  • Page 35: Message Alert

    TG562XC(e).book Page 35 Monday, January 23, 2006 1:09 PM Voice Mail Service minutes long, the handset may not Turning VM detection on/off indicate new messages. The default setting is “On”. L If your Voice Mail service uses Voice Mail tones, the tones are heard from any {MENU} i {0}{7}{2} phone connected to the same line.
  • Page 36: Multi-Unit Operation

    TG562XC(e).book Page 36 Monday, January 23, 2006 1:09 PM Multi-unit Operation Handset locator Intercom KX-TG5621 Available model(s): KX-TG5622/KX-TG5623 Base unit: {HANDSET LOCATOR} Intercom calls can be made between 2 L The handset beeps for 1 minute. handsets. Base unit: Note: To stop paging, press {HANDSET L If you receive a phone call while talking LOCATOR}.
  • Page 37: Transferring Calls Between Handsets, Conference Calls

    TG562XC(e).book Page 37 Monday, January 23, 2006 1:09 PM Multi-unit Operation Transferring calls Registering a handset between handsets, The included handset and base unit are conference calls preregistered. If for some reason the handset is not registered to the base unit, register the handset.
  • Page 38 TG562XC(e).book Page 38 Monday, January 23, 2006 1:09 PM Multi-unit Operation Base unit: Press and hold {1}, {2}, or {3} until the CHARGE indicator flashes. L After the CHARGE indicator starts flashing, the rest of the procedure must be completed within 1 minute. Handset: Press {OK}, then wait until the handset beeps.
  • Page 39: Useful Information

    TG562XC(e).book Page 39 Monday, January 23, 2006 1:09 PM Useful Information Adjust the adaptor to hold the base unit, Wall mounting then push it in the direction of the arrow until it clicks into place. Base unit Tuck the telephone line cord inside the wall mounting adaptor (A).
  • Page 40 TG562XC(e).book Page 40 Monday, January 23, 2006 1:09 PM Useful Information Connect the telephone line cord. Mount To remove the wall mounting adaptor the unit by inserting the mounting pins While pushing down the release levers into the round openings on the adaptor (A), remove the adaptor (B).
  • Page 41: Headset (Optional)

    Available model(s): Connecting a headset to the handset KX-TG5622/KX-TG5623 allows hands-free phone conversations. We recommend using the Panasonic Drive the screws (not included) into the headset noted on page 7. wall using the wall template as a guide. 25.4 mm...
  • Page 42: Error Messages

    TG562XC(e).book Page 42 Monday, January 23, 2006 1:09 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L Another handset or the called handset unit is in use. Busy L The handset you tried to copy phonebook items to is in use.
  • Page 43 TG562XC(e).book Page 43 Monday, January 23, 2006 1:09 PM Useful Information Display message Cause/solution L You have not stored the Voice Mail access number. Store VM access# Store the number (page 34). *1 KX-TG5622/KX-TG5623...
  • Page 44: Troubleshooting

    TG562XC(e).book Page 44 Monday, January 23, 2006 1:09 PM Useful Information Troubleshooting General use Problem Cause/solution The unit does not work. L Make sure the battery is installed correctly and fully charged (page 12, 13). L Check the connections (page 11). L Unplug the base unit’s AC adaptor to reset the unit.
  • Page 45 TG562XC(e).book Page 45 Monday, January 23, 2006 1:09 PM Useful Information Making/answering calls, intercom Problem Cause/solution Static is heard, sound L Move the handset and the base unit away from other cuts in and out. electrical appliances. Interference from other L Move closer to the base unit.
  • Page 46 TG562XC(e).book Page 46 Monday, January 23, 2006 1:09 PM Useful Information Phonebook Problem Cause/solution Copying stopped with an L The destination handset may have lost communication item displayed. with the base unit, or the destination unit user may have pressed {C} or {s}. The displayed phonebook item was not copied to the unit.
  • Page 47 TG562XC(e).book Page 47 Monday, January 23, 2006 1:09 PM Useful Information Problem Cause/solution The 2nd caller’s L In order to use Call Display, Call Waiting, or Visual Call information is not Waiting, you must first contact your telephone company displayed during an and subscribe to the desired service.
  • Page 48: Important Information

    TG562XC(e).book Page 48 Monday, January 23, 2006 1:09 PM Useful Information Important information NOTICE: Caution: This equipment meets the applicable Users should not attempt to make such Industry Canada Terminal Equipment connections themselves, but should Technical Specifications. This is contact the appropriate electric confirmed by the registration number.
  • Page 49 TG562XC(e).book Page 49 Monday, January 23, 2006 1:09 PM Useful Information RF Exposure Warning: The product complies with IC radiation exposure limits set forth for an uncontrolled environment. To comply with IC RF exposure requirements, the base unit must be installed and operated with its antenna located 20 cm (8 inches) or more between antenna and all person’s body (excluding extremities of...
  • Page 50: Specifications

    TG562XC(e).book Page 50 Monday, January 23, 2006 1:09 PM Useful Information Specifications General Operating environment 5 °C – 40 °C (41 °F – 104 °F) Frequency 5.76 GHz – 5.84 GHz Base unit Dimensions Approx. height 95 mm x width 174 mm x depth 143 mm inches x 6 inches x 5 inches)
  • Page 51: Warranty

    5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT - LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase.
  • Page 52: Index

    TG562XC(e).book Page 52 Monday, January 23, 2006 1:09 PM Index Missed calls: 25 Index Mute: 20 N Navigator key: 16 A Answering calls: 19 P Pause: 18 Auto talk: 19 Phonebook: 22 B Battery Phonebook copy: 24 Charge: 13 Pulse service: 20 Installation: 12 R Redial list: 18 Level: 14...
  • Page 53 TG562XC(e).book Page 53 Monday, January 23, 2006 1:09 PM Notes...
  • Page 54 TG562XC(e).book Page 54 Monday, January 23, 2006 1:09 PM Notes...
  • Page 55 TG562XC(e).book Page 55 Monday, January 23, 2006 1:09 PM Notes...
  • Page 56 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

This manual is also suitable for:

Kx-tg5622cKx-tg5623c

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