Panasonic KX-TG5621 Operating Instructions Manual page 62

Temporary Confidential
TG56XX.book Page 62 Tuesday, October 4, 2005 2:10 PM
Useful Information
Problem
The caller list/incoming
phone numbers are not
edited automatically.
I cannot dial the phone
number edited in the
caller list.
The 2nd caller's
information is not
displayed during an
outside call.
*1 KX-TG5651, KX-TG5652, and KX-TG5653 only
Answering system
Available model:
KX-TG5651, KX-TG5652, KX-TG5653
Problem
I cannot listen to
messages from a remote
location.
The unit does not record
new messages.
I cannot operate the
answering system.
62
Cause & solution
L The Caller ID number auto edit feature is turned off.
Turn it on and try again (page 36).
L You need to call back the edited number to activate
Caller ID number auto edit.
L The phone number you dialed might have an incorrect
edited pattern (for example, the long distance "1" or the
area code is missing). Edit the phone number with
another pattern (page 34).
L In order to use Caller ID, Call Waiting, or Call Waiting
Caller ID (CWID), you must first contact your telephone
company and subscribe to the desired service.
After subscribing, you may need to contact your
telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
Cause & solution
L A touch tone phone is required for remote operation.
L Enter the remote code correctly (page 44).
L The answering system is off. Turn it on (page 45).
L The recording time is set to "Greeting only". Select
a different setting (page 46).
L The message memory is full. Erase unnecessary
messages (page 42).
L If you subscribe to the Voice Mail service, messages
are recorded by the telephone company not your
telephone (page 47).
L Someone is operating the answering system.
L If someone is talking on a conference call, you cannot
operate the answering system. Try again later.
For assistance, please visit http://www.panasonic.com/phonehelp