Introduction - Hengstler TS-56 Operating Manual

®
HENGSTLER
TwinSide TS™ Thermal Printer Family
1.

Introduction

Thank you for selecting the Hengstler TwinSide TS™ thermal printer! We are proud of this feature-rich
product, which provides both the cost-savings and environmental benefits derived from the use of
2ST™ two-sided printing technology. The TwinSide TS™ was designed using our extensive
expertise and experience, and we are confident that you will be pleased with its advanced features
and outstanding performance.
Printing on both sides of the paper offers numerous benefits, such as the ability to enhance your
customer's specific marketing message by printing end-user-specific advertising, coupons,
promotions, etc. on the unused printout backside. Alternatively, significant cost savings occur when
long printouts are printed partly on the front and partly on the back, decreasing paper usage and
providing a positive environmental impact.
This Operator Manual is designed to help you with the proper installation, connection to your host
computer system and start-up of the TwinSide TS™ thermal printer system. All necessary details will
be explained in the following sections. Please read this manual carefully before using the printer. If
you have any further questions, please do not hesitate to contact us.
The TwinSide TS™ thermal printer family is intended primarily for printing and cutting documents and
receipts from continuous thermal paper. Either single-sided or two-sided (2ST™) thermal paper may
be used. The TwinSide TS™ printers can determine which side of the paper can be printed, and can
configure itself accordingly. The TS-56 version is for narrower paper (49 – 60 mm, with an optional
fixed 54 mm width). Several different paper cutters are available to handle a wide range of paper
stocks up to 250 g/m². Powerful motors allow the use of large paper rolls to maximize time between
paper replenishment. An optional presenter prevents the user from touching the paper until it is cut
from the paper roll, thereby preventing many forms of vandalism. If documents are to be printed on
preprinted forms or with a predetermined length, 'Black Mark' control is available. The horizontal and
vertical print density is 203 dpi so that graphics, such as logos etc. can be printed with good quality.
The TwinSide TS™ printer family has been designed for use in a wide variety of applications,
including ticketing, parking, banking, transit, reverse-vending, kiosk, car wash, fuel dispensing, and
vending applications.
Available in both USB and Serial (RS-232) versions, the TwinSide TS™ printer family is the ideal
solution for many printer applications! Driver software is available that supports the Windows 7, XP
and Linux operating systems. In addition, the printer can also be activated directly in ASCII mode
through ESC sequences; a detailed description of the different commands is contained in the
TwinSide TS™ Emulation Command Set Reference.
We're glad you chose the TwinSide TS™ thermal printer family. Once you've used it, we're sure you
will be, too!
Part No. D 691 023A Mod. No. 4 120912 LEV page 6 of 34