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Technical Support and Assistance
Step 1. Visit the Advantech web site at
http://www.advantech.com/support
where you can find the latest information about the product. Contact your distributor, sales
representative, or Advantech's customer service center for technical support if you need
additional assistance.
Please have the following information ready before you call:
- Product name and serial number
- Description of your peripheral attachments
- Description of your software (operating system, version, application software, etc.)
- A complete description of the problem
- The exact wording of any error messages
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