Panasonic WV-X6531N Operating Instructions Manual
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Panasonic WV-X6531N Operating Instructions Manual

Wv-x6500 series
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Operating Instructions

Network Camera

WV-X6500 Series
Model No.
WV-X6531N
This manual covers the models: WV-X6500 Series (WV-X6531N, WV-X6511N).
Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.

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Summary of Contents for Panasonic WV-X6531N

  • Page 1: Operating Instructions

    WV-X6500 Series Model No. WV-X6531N This manual covers the models: WV-X6500 Series (WV-X6531N, WV-X6511N). Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model number is abbreviated in some descriptions in this manual.

  • Page 2: About The User Manuals

    • Installation Guide: Explains how to install and connect devices. The screens used in these operating instructions show the case of WV-X6531N. Depending on the model used, the screens shown in the explanations may differ to the actual camera screens.
  • Page 3 Preface For administrator registration At the time of first access to the camera (or at the time of initialization), the registration screen will be displayed. [User name (1 to 32 characters)] Enter the user name of the administrator. Available number of characters: 1 - 32 characters Unavailable characters: 2-byte characters, and 1-byte symbols "...

  • Page 4: Viewer Software

    Preface When the camera is reconnected to, an authentication window is displayed. Enter the registered user name and password to start operation. Viewer software In order to display H.265 (or H.264) images, send/receive audio to/from the camera, and play images saved on the SD memory card, the “Network Camera View 4S”...
  • Page 5 Preface • When the install wizard is displayed again even after completing the installation of the ActiveX, restart the PC. • The viewer software used on each PC should be licensed individually. The number of installations of the viewer software from the camera can be checked on the [Upgrade] tab of the “Maintenance” page (®page 234).

  • Page 6: Table Of Contents

    Table of Contents Table of Contents 1 Operations ....................9 Monitor images on a PC ....................9 1.1.1 Monitor images from a single camera ................9 1.1.2 About the “Live” page .....................12 1.1.3 Monitor images from multiple cameras ................18 Monitor images on a cellular phone/mobile terminal ..........21 1.2.1 Monitor images on a cellular phone ................21 1.2.2...
  • Page 7 Configure settings relating to recording to an SD memory card when an alarm occurs ........................160 2.7.4.6 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs ........................161 2.7.4.7 Configure settings relating to HTTP alarm notification when an alarm occurs ..162 2.7.5...
  • Page 8 3.1.3 Installing the manuals ....................245 3.1.4 Installing the Viewer software ..................245 3.1.5 Configure the network settings of the camera using the Panasonic “IP Setting Software” ........................246 About the displayed system log ..................249 Troubleshooting ......................253 Directory structure of drive B ..................264...

  • Page 9: Operations

    The following are descriptions of how to monitor images from the camera on a PC. 1.1.1 Monitor images from a single camera Start up the web browser. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser. •...
  • Page 10 1 Operations Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 12 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries.
  • Page 11 1 Operations max. 30fps Operating Instructions...

  • Page 12: About The "Live" Page

    1 Operations 1.1.2 About the “Live” page Note • The buttons and setting items displayed on the “Live” page can be changed depending on the user rights of the accessing user. You can set the user right settings from “User auth.” under “User mng.”. (®page 174) [select language] pull-down-menu The camera’s display language can be selected.
  • Page 13 1 Operations Also the first stream displayed when you accessed the camera can be set from “Initial display stream” of the [Image] tab. For “Multi-screen”, you can set the “Initial display” in the [Multi-screen] tab. Note • When “2048´1536”, “1920´1080”, “1280´960” or “1280´720” is selected for the image capture size, it may become smaller than the actual size depending on the window size of the web browser.
  • Page 14 1 Operations [Focus] button • : Click this button to adjust the focus automatically. • : Click this button to adjust the focus to the “Near” side. • : Click this button to adjust the focus to the “Far” side. Note •...
  • Page 15 When this button is clicked, the support site below will be displayed in a newly opened window. This website contains technical information, FAQ, and other information. http://security.panasonic.com/support/ Alarm occurrence indication button When an alarm occurs, the display flashes. When this button is clicked, the output terminal will be reset and this button will disappear.
  • Page 16 1 Operations Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ® [Sites]. Register the camera address on [Website] of the displayed trusted windows. After registration, close the web browser, and then access the camera again. •...
  • Page 17 1 Operations This indicator will be displayed when “Manual” or “Schedule” is selected for “Save trigger” on the setup menu. (®page 78) Main area Images from the camera will be displayed in this area. The current time and date will be displayed according to the settings configured for “Time display format” and “Date/time display format”.

  • Page 18: Monitor Images From Multiple Cameras

    When you have registered a camera with the authentication function enabled, enter the user name and password of the “Administrator” for the registered camera in the “Authentication dialog”. Refer to the Panasonic support website below for information about the terms and conditions for use of multi-screen.
  • Page 19 1 Operations From the “Live view” pull-down menu in the “Live” page, select “Multi-screen”. → Images from the registered cameras will be displayed on a selected multi-screen (screen can be split up to 16 areas). The following are instructions when displaying on a 4-split screen. “Live view”...
  • Page 20 1 Operations Note • The frame rate may drop depending on the network environment and number of accessing users. • If the image capture size specified for JPEG cannot be obtained, a JPEG image with an image capture size that could be obtained is displayed. Therefore, when JPEG images obtained with snap shot are displayed on a PC, the displayed image size may differ from the captured sized.

  • Page 21: Monitor Images On A Cellular Phone/Mobile Terminal

    Japanese or Chinese, select “Japanese” or “Chinese” for “Menu language”. (®page 71) For further information about compatible devices, refer to our website (http://security.panasonic.com/support/info/). Access to “http://IP address/mobile” or “http://Host name registered in the DDNS server/mobile” using a cellular phone.
  • Page 22 1 Operations Pan/Tilt Controls the camera direction. The camera will pan or tilt to each direction by pressing the corresponding dial key. Zoom display It is possible to perform zooming operations of the camera by pressing “*” or “#”. Refresh control Press the dial key “5”...

  • Page 23: Monitor Images On A Mobile Terminal (Including Smartphones)

    JPEG ® format image is displayed by the standard browser. For further information about compatible devices, refer to our website (http://security.panasonic.com/support/info/). IMPORTANT • When the authentication window is displayed, enter the user name and password. To enhance the security, it is recommended to change the password periodically. (®page 174) Note •...
  • Page 24 1 Operations Live images area Displays images from the camera. Operation buttons area When functions are selected in the function selection area D, buttons to operate those functions are displayed. Zoom operation area Buttons to operate the zoom are displayed. Function selection area When functions that can be operated are selected, operation buttons are displayed in the operation buttons area B.
  • Page 25 1 Operations Pan/Tilt Press the button to display the buttons used to operate pan/tilt on the screen. The pan/tilt can be adjusted in each direction with the , and buttons. Preset Press the button to display the buttons used to select the preset position on the screen. Camera images are displayed of the registered preset camera directions according to the preset numbers selected from the buttons.
  • Page 26 1 Operations Resolution control Press the button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons. Images are displayed in the image capture size selected in “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” of [JPEG] on the [Image] tab.
  • Page 27 1 Operations AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX output terminals can be controlled with the buttons. This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu. (®Page 57) Operating Instructions...
  • Page 28 1 Operations Focus display Press the button to display the buttons used to operate the focus on the screen. The camera’s focus can be operated with the , and buttons. Zoom display The camera’s zoom can be operated with the , and buttons.
  • Page 29 1 Operations Note • You can change the image size displayed on the mobile terminal by accessing the following addresses. – Large display: http://IP address/cam/dl – Medium display: http://IP address/cam/dm – Small display: http://IP address/cam/ds • When the resolution is changed by the resolution control, the displayed resolution changes but the image size remains the same.

  • Page 30: Record Images On The Sd Memory Card Manually

    1 Operations 1.3 Record images on the SD memory card manually Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu.
  • Page 31 1 Operations • When the [Start] button is clicked immediately after the [Stop] button is clicked, saving of images may not start. In this case, click the [Start] button again. Operating Instructions...

  • Page 32: Action At An Alarm Occurrence

    VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed. *VMD stands for “Video Motion Detection”. • Command alarm: When a Panasonic alarm protocol is received from the connected device via a network, the alarm action will be performed. •...
  • Page 33 When “On” is selected for “Panasonic alarm protocol”, the connected Panasonic device will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in the “Panasonic alarm protocol notification” section of the [Notification] tab of the “Alarm” page. (®page 170)

  • Page 34: Transmit Images Onto An Ftp Server

    1 Operations 1.5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT •...

  • Page 35: Save Images On The Sd Memory Card When Images Fail To Transmit Using The Ftp Periodic Image Transmission Function

    “Basic” page. (®page 78) To use the SD memory backup function featured in Panasonic network disk recorder select “Off” for “FTP periodic image transmission” (®page 193) and “FTP periodic image transmission error” for “Save trigger” of “Recording stream 1”...

  • Page 36: Display The Log List

    1 Operations 1.6 Display the log list The history of various logs will be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences, the image recording period and the alarm type will be displayed. •...
  • Page 37 1 Operations Click the [Log] button. → The log list will be displayed in a newly opened window (log list window). IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window. Time Displays the time period of the data recorded on the SD memory card.
  • Page 38 1 Operations Note • When “Stream 1” is selected for “Recording stream” and either “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for “Stream 1”, the FTP trans. error log will be displayed. Recording time Configure the time period of logs displayed on the log list. •...
  • Page 39 1 Operations – TRM1: Alarm by alarm input to Terminal 1 – TRM2: Alarm by alarm input to Terminal 2 – TRM3: Alarm by alarm input to Terminal 3 – VMD: Alarm by VMD alarm – COM: Alarm by command alarm –...

  • Page 40: Playback Of Images On The Sd Memory Card

    1 Operations 1.7 Playback of images on the SD memory card When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed.
  • Page 41 1 Operations Note • Enter the desired number of image and press the [Enter] key on the keyboard. The image of the designated number will be displayed. (REW) button Each time the button is clicked, the playback speed will change. When the button or the button is clicked during fast reverse playback, playback speed will return to...
  • Page 42 1 Operations Note • When the mouse button is held down while the mouse pointer is on this button, the image number will be increased. When the mouse button is released, the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed.

  • Page 43: Playback "Stream(1)"/"Stream(2)"/"Stream(3)"/"Stream(4)" Images Saved To The Sd Memory Card

    1 Operations 1.7.2 Playback “Stream(1)”/“Stream(2)”/“Stream(3)”/“Stream(4)” images saved to the SD memory card IMPORTANT • Depending on the network environment, download of video data may fail. If downloading failed while playing images, you may be able to download images after stopping the currently played images and starting the download again.
  • Page 44 1 Operations (FF) button Each time this button is clicked, the playback speed will change. When the button is clicked during fast playback, playback speed will return to the normal playback speed. Note • The maximum speed of the fast playback varies depending on the setting of “Bit rate” - “Stream recording”...
  • Page 45 ® • Depending on the status of the SD memory card or Windows Media Player, H.264 video data cannot be played back. For information on playing back H.265 video data, refer to the following Panasonic website below. http://security.panasonic.com/support/info/ Operating Instructions...

  • Page 46: Settings

    2 Settings 2 Settings 2.1 About the network security 2.1.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”.

  • Page 47: Display The Setup Menu From A Pc

    2 Settings 2.2 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 174 for how to configure the access level.

  • Page 48: How To Operate The Setup Menu

    2 Settings 2.2.2 How to operate the setup menu Menu buttons Setup page Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.

  • Page 49: About The Setup Menu Window

    2 Settings 2.2.3 About the setup menu window [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Easy Setup] button Displays the “Easy Setup” page. The “Easy Setup” page is used to set the connectivity to the Internet, as well as to set event actions such as alarm settings and camera action on alarm.
  • Page 50 2 Settings [Schedule] button Displays the “Schedule” page. On the “Schedule” page, it is possible to designate time zones to allow to activate the VMD detection function. (®page 227) [Maintenance] button Displays the “Maintenance” page. System log check, firmware upgrade, status check and initialization of the setup menu can be carried out on the “Maintenance”...

  • Page 51: Use Easy Setup [Easy Setup]

    2 Settings 2.3 Use Easy Setup [Easy Setup] The “Easy Setup” page uses simple operations to set the following: – Make the camera image available on the Internet – Set event actions such as recording of a schedule/alarm to the SD memory card The “Easy Setup”...

  • Page 52: Configure An Event Action [Event Action]

    2 Settings Note • If the camera is used in Japan, select “Japan”. If the camera is used outside of Japan, select “Global”. The “Viewnetcam.com” service that is displayed when “Global” is selected cannot be used in Japan. [Service] Select “Viewnetcam.com” or “Off” to determine whether or not to use “Viewnetcam.com”. By selecting “Viewnetcam.com”...
  • Page 53 2 Settings The current settings are displayed here. You can set event actions for SD schedule recording/FTP periodic image transmission/alarm detection. Once the settings are completed in each setup menu, click the [Next] button to proceed. The setup flow is as follows. Note •...
  • Page 54 2 Settings Flow of event action setup Event function type: Alarm Schedule Select the trigger (®page 52) (®page 65) according to the purpose of setting. Terminal/VMD/Audio detection Event action setup: FTP img. trans. SD memory SD memory FTP periodic Configure the action recording: recording: image...

  • Page 55: Configure The Schedule/Alarm (Event Function Type Setup Menu)

    2 Settings 2.3.2.1 Configure the schedule/alarm (event function type setup menu) Here, select the function type of the event. [Trigger] • Alarm: Select when setting the alarm detection settings. • Schedule: Select during “SD memory recording” or “FTP periodic image transmission”. •...

  • Page 56: Alarm: Configure The Terminal And Vmd (Alarm Setup Menu)

    2 Settings 2.3.2.2 Alarm: Configure the terminal and VMD (alarm setup menu) The settings relating to actions when an alarm is detected can be configured in this section. Alarm [Terminal 1] Determine how to use terminal 1. • Off: Not used. •...
  • Page 57 2 Settings • Default: Off [Terminal 3] Determine how to use terminal 3. • Off: Not used. • Alarm input(TRM3): Receives terminal alarm input. – Close: An alarm is detected when the terminal status is changed to “On”. – Open: An alarm is detected when the terminal status is changed to “Off”. •...
  • Page 58 2 Settings Camera action on alarm [Terminal alarm 1] Select an action to be taken when a terminal alarm 1 is detected from the following. This setting is available when “Terminal 1” is selected for “Alarm input(TRM1)” of the [Alarm] tab. •...

  • Page 59: Alarm: Configure The Alarm Function Type (Alarm Function Type Setup Menu)

    2 Settings • Default: Off [Next] button If you click the [Next] button, the alarm function type setup menu will be displayed. (®page 59) Note • If you click the [Next] button, the setting items in the screen are saved. [Back] button If you click the [Back] button, the event function type setup menu will be displayed.

  • Page 60: Alarm: Configure The Details For Image Transfer Or Recording Conditions

    2 Settings 2.3.2.4 Alarm: Configure the details for image transfer or recording conditions A Set FTP transfer (FTP transfer setup menu) FTP transfer when an alarm is detected is set in this section. Refer to page 191 for information about how to set the above screen. For information about “Image compression rate upon alarm detection”...
  • Page 61 2 Settings B Configure SD memory recording (JPEG) (JPEG recording setup menu) The SD memory recording (JPEG) when an alarm is detected is configure in this section. Refer to page 82 of 2.4.2 Configure the settings relating to the SD memory card [SD memory card] for information about how to set the above screen.

  • Page 62: Alarm: Configure The Output Terminal

    2 Settings Note • Refer to [Frame rate*] in “2.3.2.8 Schedule: Set SD memory recording (video recording setup menu)” for information about available frame rates and the bit rates that are set according to the frame rate. [Pre alarm (recording) duration] Determine whether or not to perform the pre alarm recording.

  • Page 63: Alarm: Configure The Mail Notifications And Mail Server

    2 Settings [Next] button If you click the [Next] button, the mail setup menu will be displayed. (®page 63) Note • If you click the [Next] button, the setting items in the screen are saved. [Back] button If you click the [Back] button, either the FTP transfer setup menu (®page 60), the JPEG recording setup menu (®page 61), or the video recording setup menu (®page 61) will be displayed.
  • Page 64 2 Settings • To configure e-mail related settings: Refer to page 186 for information about how to configure the above screen. [Set] button If you click the [Set] button, setup will be completed. [Back] button If you click the [Back] button, either the FTP transfer setup menu (®page 60), the JPEG recording setup menu (®page 61), the video recording setup menu (®page 61), or the alarm output setup menu (®page 62) will be displayed.

  • Page 65: Schedule: Configure Sd Recording Or Ftp Periodic Image Transmission (Schedule Function Type Setup Menu)

    2 Settings 2.3.2.7 Schedule: Configure SD recording or FTP periodic image transmission (schedule function type setup menu) Here, the schedule type is selected as “SD memory recording” or “FTP periodic image transmission”. [Trigger] • SD memory recording: Records the H.265 (or H.264) image in the SD memory card at the scheduled time.
  • Page 66 2 Settings [Audio recording] Determine whether or not to perform audio recording. • On: Saves audio data to videos (MP4 format). • Off: Does not save audio data to videos (MP4 format). • Default: Off Note • This setting is not available when “Interactive(Half-duplex)” is selected for “Audio transmission mode”.

  • Page 67: Schedule: Configure Ftp Periodic Image Transmission (Ftp Periodic Image Transmission Setup Menu)

    2 Settings • Default: Off IMPORTANT • When the [Overwrite] setting is changed from “Off” to “On”, if the remaining capacity of the SD memory card is low, old images may be deleted in order to prepare to save new images. [Next] button If you click the [Next] button, the setup menu to set the schedule for recording into the SD memory card will be displayed.
  • Page 68 2 Settings • To configure FTP periodic image transmission settings: Refer to page 191 for information about how to configure the above screen. [Next] button If you click the [Next] button, the setup menu to set the FTP periodic image transmission schedule will be displayed.
  • Page 69 2 Settings • To configure FTP periodic image transmission schedule settings: Refer to page 227 for information about how to set the above screen. [Set] button If you click the [Set] button, setup will be completed. [Back] button If you click the [Back] button, the FTP periodic image transmission setup menu will be displayed. (®page 67) Operating Instructions...
  • Page 70 2 Settings Note • FTP periodic image transmission will not be performed when “FTP periodic image transmission” is not selected in “Schedule mode”. Operating Instructions...

  • Page 71: Configure The Basic Settings Of The Camera [Basic]

    2 Settings 2.4 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card and the logs can be configured on the “Basic” page. The “Basic” page has the [Basic] tab, the [Internet] tab, the [SD memory card] tab, and the [Log] tab.
  • Page 72 2 Settings Auto/English/Japanese/Italian/French/German/Spanish/Chinese/Russian/Portuguese • Auto: The language used by the browser is automatically selected. If the language used by the browser is not supported by the camera, English is selected. • Default: Auto The language displayed on the “Live” page can also be changed. (®page 12) Note •...

  • Page 73: Time Zone

    2 Settings • Lower center: The information will be displayed at the lower center of the screen. • Upper right: The information will be displayed at the upper right corner of the screen. • Lower right: The information will be displayed at the lower right corner of the screen. •...
  • Page 74 2 Settings • 200%: Displays in 200% of the standard size. • Default: 100% IMPORTANT • If the settings for [Date/time position] and [Camera title position] are different, the frame rate may be lower than the specified value. • If the settings for [Date/time position] and [Camera title position] are different, characters may be displayed incorrectly or overlapped depending on the [Character size] setting and the number of characters used.
  • Page 75 2 Settings • If the settings for “Stabilizer” are changed when the following area settings are configured, the positions of the configured areas may move out of alignment. Configure each area after configuring “Stabilizer” settings. – mask area – privacy zone –...
  • Page 76 2 Settings [Status update mode] Select an interval of the camera status notification from the following. When the status of the camera changes, the alarm occurrence indication button, [AUX] button, or the SD saving status indicator will be displayed in the “Live” page to notify of the camera status. •...

  • Page 77: Audio Out

    2 Settings • Even if this setting is changed, transmitted image data and data saved on the SD memory card are not changed. [Audio out] Set the Audio/Monitor output format. Audio/Monitor • Default: Audio Note • When “Audio out” is set to “Audio”, “Monitor out” cannot be selected. •...

  • Page 78: Configure The Settings Relating To The Sd Memory Card [Sd Memory Card]

    2 Settings 2.4.2 Configure the settings relating to the SD memory card [SD memory card] Click the [SD memory card] tab on the “Basic” page. (®For menu display and how to operate, refer to page 47, page 48) The settings relating to the SD memory card can be configured on this page. Operating mode [SD memory card] Select “Use”...
  • Page 79 “Off” must be selected for “Recording stream 2”. [Remaining capacity notification] When the E-mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following.
  • Page 80 2 Settings SD memory card security [Additional info for detecting alteration] Select whether or not to add information to enable detection when the data in the SD memory card is altered. Alteration detection supports video data (MP4 format) only and can be checked using exclusive software. Click the [Setup>>] button to display the setup menu that can configure the settings relating to additional info for detecting alteration.
  • Page 81 2 Settings • When using the SD memory recording function of a Panasonic network disk recorder, select “JPEG(1)” for “Recording format” of “Recording stream 1”. • When “Stream(1)”, “Stream(2)”, “Stream(3)”, or “Stream(4)” is selected for “Recording format”, the settings of the following functions may be corrected.
  • Page 82 2 Settings JPEG recording(Manual) This setting is only available when “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for “Recording format”, and “Manual” is selected for “Save trigger”. [File name] Enter the file name used for the image to be saved on the SD memory card. The file name will be as follows. •...
  • Page 83 2 Settings • Default: Off [Image saving interval/Number of images to be saved(Post alarm)] - [Image saving interval] When “Alarm input” or “Manual” is selected for “Save trigger”, select an interval (frame rate) of saving images on the SD memory card from the following. 0.1fps/0.2fps/0.33fps/0.5fps/1fps •...
  • Page 84 SD memory card. When the notification function is on, a notification will be sent to the registered addresses and destinations of the Panasonic alarm protocol when the SD memory card becomes full. (®page 158, page 169) [Format] To format the SD memory card, click the [Execute] button.

  • Page 85: Configure The Settings Relating To Alteration Detection [Alteration Detection]

    Refer to page 86 for information on how to configure alteration detection. For further information about exclusive software for alteration detection and how to use it, refer to our website below. http://security.panasonic.com/support/info/ Note • When Alteration detection is used, a stream setting must be selected for “Recording stream 1”, and “Off”...

  • Page 86: How To Configure Alteration Detection Settings

    PC, you can get signature verification for the pre-installed certificate. Note • Refer to the Panasonic website (http://security.panasonic.com/support/info/) for further information about how to install certificates on your PC. [CA Certificate - CRT key generate] CRT key (encryption key) used for alteration detection is generated. To generate the CRT key, click the [Execute] button to display “CRT key generate”...

  • Page 87: Generation Of The Crt Key (Encryption Key)

    2 Settings The alteration detection settings will be configured in the following procedure. Generation of the CRT key (encryption key) When using a pre-installed certificate When using the certificate issued by CA Generation of CSR (Certificate Signing Request) Application for the approval by CA (Certificate Authority) - Issue of the certificate Installation of the certificate Configuration of the additional info for detecting alteration...

  • Page 88: Generation Of Csr (Certificate Signing Request)

    2 Settings Note • To change (or update) the generated CRT key, perform step 1 to 2. The CRT key and certificate issued by CA are valid in a set. When the CRT key is changed, it is necessary to re-apply for the certificate issued by CA.

  • Page 89: Installation Of The Certificate Issued By Ca

    2 Settings Enter the information of the certificate to be generated. Item Description Available number of characters [Common Name] Enter the camera address or host name. 64 characters [Country] Enter the country name. 2 characters (Country code) [State] Enter the state name. 128 characters [Locality] Enter the locality name.

  • Page 90: Configuration Of Alteration Detection

    Alteration detection can be performed on video files (MP4 format) recorded when “On” is selected for “Additional info for detecting alteration” using exclusive software. For further information about exclusive software and how to use it, refer to our website below. http://security.panasonic.com/support/info/ Operating Instructions...

  • Page 91: Access Copy Images Saved On The Sd Memory Card Onto The Pc [Sd Memory Card Images]

    2 Settings 2.4.5 Access copy images saved on the SD memory card onto the PC [SD memory card images] Click the [SD memory card] tab on the “Basic” page. (®For menu display and how to operate, refer to page 47, page 48) The following are descriptions of how to copy images saved on the SD memory card onto the PC.
  • Page 92 (as indications) For possible numbers of JPEG images that can be saved on the SD memory card, refer to our website below. http://security.panasonic.com/support/info/ Possible duration of stream images (H.265 or H.264) that can be saved on the SD memory card (as indications) For possible duration of stream images (H.265 or H.264) that can be saved on the SD memory card, refer to...

  • Page 93: Configure The Directory Of The Pc That Images Will Be Downloaded To [Log]

    2 Settings 2.4.6 Configure the directory of the PC that images will be downloaded to [Log] Click the [Log] tab on the “Basic” page. (®For menu display and how to operate, refer to page 47, page 48) The directory of the PC that images recorded on the SD memory card will be downloaded to can be configured in this section.
  • Page 94 2 Settings FTP periodic image transmission error The settings related to the directory name of the PC that recorded images of when FTP errors occur will be downloaded to can be performed. Designate the destination folder in the same manner as for “Alarm”. IMPORTANT •...

  • Page 95: Configure The Settings Relating To Images And Audio [Image/Audio]

    2 Settings 2.5 Configure the settings relating to images and audio [Image/Audio] The settings relating to JPEG, H.265, and H.264 images such as the settings of image quality, audio, etc. can be configured on this page. The “Image/Audio” page has the [Image] tab, the [Image/Position] tab, and the [Audio] tab. 2.5.1 Configure the settings relating to the image capture mode [Image] Click the [Image] tab on the “Image/Audio”...

  • Page 96: Configure The Settings Relating To Jpeg Images [Image]

    2 Settings 2.5.2 Configure the settings relating to JPEG images [Image] Click the [Image] tab on the “Image/Audio” page. (®For menu display and how to operate, refer to page 47, page 48) “Live” page (Initial display) Configure the settings relating to the initial images displayed on the “Live” page. [Initial display stream] Select the image to display on the “Live”...
  • Page 97 2 Settings [Image capture size] Select the image capture size to display the JPEG image. X6531 Image capture mode JPEG(1) JPEG(2) JPEG(3) 2 mega pixel [16:9](30fps 1920´1080 1920´1080 640´360 mode) 1280´720 1280´720 320´180 640´360 640´360 320´180 320´180 2 mega pixel [16:9](60fps 1920´1080 1920´1080 640´360...

  • Page 98: Configure The Settings Relating To Stream [Image]

    2 Settings 2.5.3 Configure the settings relating to Stream [Image] Click the [Image] tab on the “Image/Audio” page. (®For menu display and how to operate, refer to page 47, page 48) Configure the settings relating to H.265 (or H.264) image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc.
  • Page 99 2 Settings [Internet mode (over HTTP)] Select “On” when transmitting H.265 (or H.264) images via the Internet. It is possible to transmit stream without changing the broadband router settings configured for JPEG image transmission. • On: H.265 (or H.264) images and audio will be transmitted using the HTTP port. Refer to page 183 for further information about the HTTP port number settings.
  • Page 100 2 Settings Image capture mode Stream(1) Stream(2) Stream(3) Stream(4) 1.3 mega pixel [4:3] 1280´960 1280´960 (30fps mode) 400´300 400´300 800´600 800´600 QVGA QVGA 400´300 400´300 QVGA QVGA • Default: X6531 – Stream(1): 1920x1080 – Stream(2): 640x360 – Stream(3): 320x180 – Stream(4): 320x180 X6511 –...

  • Page 101: Image Quality

    2 Settings [Max bit rate (per client)*] Select an H.265 (or H.264) bit rate per a client from the following. 64kbps/ 128kbps*/ 256kbps*/ 384kbps*/ 512kbps*/ 768kbps*/ 1024kbps*/ 1536kbps*/ 2048kbps*/ 3072kbps*/ 4096kbps*/ 6144kbps*/ 8192kbps*/ 10240kbps*/ 12288kbps*/ 14336kbps*/ 16384kbps*/ 20480kbps*/ 24576kbps* • Default: –...
  • Page 102 2 Settings [Smart Coding] - [Smart Facial Coding] Maintains high image quality in the areas of the image containing people's faces and moving objects, and reduces the transmission data volume in other areas of the image. • Off: Does not use “AUTO VIQS” and “Smart Facial Coding”. •...
  • Page 103 2 Settings – Stream(1): 32004 – Stream(2): 32014 – Stream(3): 32024 – Stream(4): 32034 [Unicast port2(Audio)] Enter the unicast port number (used to transmit audio from the camera). • Available port number: 1024 - 50000 (Only even numbers are available.) •...

  • Page 104: Configure The Settings Relating To The Camera Operations [Cam. Function]

    2 Settings 2.5.4 Configure the settings relating to the camera operations [Cam. Function] Click the [Cam. Function] tab on the “Image/Audio” page. (®For menu display and how to operate, refer to Page 47, Page 48) The settings relating to the camera operation can be configured in this section. [Home position] A preset position (®Page 120) can be set as the home position.

  • Page 105: Digital Zoom

    2 Settings [Self return time] Select a waiting time (amount of time until the camera starts the selected operation after the end of the manual operations) from the following. 10s/ 20s/ 30s/ 1min/ 2min/ 3min/ 5min/ 10min/ 20min/ 30min/ 60min •...

  • Page 106: Tilt Angle

    2 Settings • When “Direction display” is selected, configure the direction of north in “North point setting” of “Direction/Angle setting”. (®Page 135) [Operation mode display] When the camera is operating automatically, the operation mode is displayed. • On: Displays the operation mode. •...

  • Page 107: Configure The Settings Relating To Images And The Preset Positions [Image/Position]

    2 Settings 2.5.5 Configure the settings relating to images and the preset positions [Image/Position] Click the [Image/Position] tab on the “Image/Audio” page. (®For menu display and how to operate, refer to page 47, page 48) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window.

  • Page 108: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu)

    2 Settings [Auto pan] Click the [Setup>>] button to display the setup menu that can configure the settings relating to the auto-panning function. The setup menu will be displayed in a newly opened window. (®Page 124) [Patrol] Click the [Setup>>] button to display the setup menu that can configure the settings relating to the patrol function.
  • Page 109 2 Settings <Example: Super dynamic (SD)> Super Dynamic(SD) [Super Dynamic(SD)] Select “On” or “Off” to determine whether or not to activate the super dynamic function. This is not available when “Image capture mode” is set to “2 mega pixel [16:9](60fps mode)” or “1.3 mega pixel [16:9](60fps mode)”.
  • Page 110 2 Settings If you move the slider in the “-” direction, the parts with medium brightness can be captured with rich gradation. Click the [Reset] button to reset to the default setting. • Default: 28 Note • When the following are observed depending on the light condition, select “Off” for “Super Dynamic(SD)”.
  • Page 111 2 Settings [BLC level] Adjust the BLC level. If you move the slider in the “+” direction, the effect of back light compensation will increase. If you move the slider in the “-” direction, the effect of back light compensation will decrease. Click the [Reset] button to reset to the default setting.
  • Page 112 2 Settings • When a faster shutter speed is selected, the sensitivity will become lower. • When “On” is selected for “Super Dynamic(SD)”, “Fix shutter” is not available. To configure “Fix shutter”, set “Super Dynamic(SD)” to “Off”. [Brightness] Adjust the brightness. If you move the slider in the “+”...
  • Page 113 2 Settings [Day & Night(IR)] Select switching between the color mode and the black & white mode from the following. • Off: The color mode is selected. • On: Always captured as black & white images. • Auto1(Normal): The camera automatically switches between the color mode and the black & white mode in accordance with the picture brightness (luminance).
  • Page 114 2 Settings White balance [White balance] Select a method of white balance adjustment from the following. White color can be adjusted by “Red gain” and “Blue gain”. • ATW1: Selects the automatic tracing white balance mode. The camera will constantly check the color temperature of the light source and adjust the white balance automatically.
  • Page 115 2 Settings • Default: 31 Intelligent Auto [Intelligent Auto] Select On/Off to determine whether or not to activate the “Intelligent Auto” function. “Intelligent Auto” can detect conditions (back lighting, outdoor, night time, etc.), people's faces, and moving objects, and then automatically adjust the camera's aperture, gain, shutter speed, and contrast in order to display people's faces and moving objects more clearly.
  • Page 116 2 Settings Detailed setting [Auto contrast adjust] Select On/Off(Manual) to determine whether or not to activate the auto contrast adjust function. On: Activates the auto contrast adjust function. Off: Stops the auto contrast adjust function. • Default: On Note • When “On”...
  • Page 117 2 Settings [Adaptive highlight stretch] Adjust the brightness of the bright parts of the image. If you move the slider in the “+” direction, the dark parts of the image will become brighter. If you move the slider in the “-” direction, the bright parts of the image will become darker. Click the [Reset] button to reset to the default setting.

  • Page 118: Set Mask Areas

    2 Settings If you move the slider in the “+” direction, the noise reduction effect is strengthened. There may be many afterimages. If you move the slider in the “-” direction, the noise reduction effect is weakened. There are fewer afterimages. Click the [Reset] button to reset to the default setting.
  • Page 119 2 Settings Display the “Image adjust” setup menu. (®page 104) Click “+” on the left of “Super Dynamic(SD)” to display the detailed SD menu. Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image/Position] tab will be divided into 63 (7x9). Operating Instructions...

  • Page 120: Configure The Settings Relating To The Preset Positions ("Preset Position" Setup Menu)

    2 Settings Click the divided areas to be masked. → The clicked areas will be masked and will become white. To cancel masking, click the area again. Click the [End] button after completing masking areas. → The borders on the image displayed on the [Image/Position] tab will disappear. IMPORTANT •...
  • Page 121 2 Settings IMPORTANT • During the preset position setting, do not change other settings. The image may not be properly displayed. • When the zoom factor is 40x or more, the setting of the preset positions will become unavailable. • Preset position can be set to a maximum of 256 positions.

  • Page 122: Auto Focus

    2 Settings Position No [Preset ID] Select “On” or “Off” to determine whether to enable or disable the preset ID display. This function can be applied to each preset position. • On: Displays the preset ID. • Off: Does not display the preset ID. •...
  • Page 123 2 Settings [Super Dynamic(SD)] Select “On” or “Off” to determine whether to turn on or off the Super Dynamic function. This function can be applied to each preset position. This is not available when “Image capture mode” is set to “2 mega pixel [16:9](60fps mode)” or “1.3 mega pixel [16:9](60fps mode)”.

  • Page 124: Configure The Settings Relating To The Auto Pan Function ("Auto Pan" Setup Menu)

    2 Settings [Delete] button Deletes the preset position specified by the position number. [Close] button Click this button to close the “Preset position” setup menu. Register the preset positions Select a preset position number. → The selected preset position number will be displayed in the “Position No” area. When the selected number has already been registered, the camera will move to the selected preset position.
  • Page 125 2 Settings The settings relating to the auto pan function can be configured with the setup menu. Position [Left end position setup] Move the camera to the desired point to be set as the left end position point of the auto panning using the control pad/buttons.

  • Page 126: Configure The Settings Relating To Patrol ("Patrol" Setup Menu)

    2 Settings • Adjusted zoom and focus position for the auto pan function will be applied when the [Set] button is clicked. Auto pan [Dwell time] Select a dwell time at the start point and the end point from the following. 0s/ 1s/ 2s/ 3s/ 4s/ 5s/ 10s/ 15s/ 20s/ 25s/ 30s •...

  • Page 127: Patrol Setting

    2 Settings The patrol function can be configured to learn pan, tilt, zoom, focus, and brightness settings and operations, and then use these learned settings and operations to operate the camera. Patrol setting [Number of patrol pattern] Select the patrol pattern number. The length of patrol patterns that can be learned differs depending on the pattern number.

  • Page 128: Configure The Settings Relating To Auto Track ("Auto Track" Setup Menu)

    2 Settings Note • The following are the camera operations that can be learned. – Start position operations pan/tilt/zoom/focus position – Camera operations pan/tilt/zoom/focus position/moving the preset position • The auto focus function cannot be used when performing patrol operations. As a characteristic of zoom lenses, when images are zoomed up from the “Wide”...
  • Page 129 2 Settings The auto track function can be used to detect movement in a predetermined alarm area and automatically track and capture images of the subject detected in that area. Operating Instructions...
  • Page 130 2 Settings Auto track setting [Camera height] Select the height that the camera is installed to from the following. 2.5m(8.5ft)/2.75m(9.0ft)/3.0m(10.0ft)/3.25m(11.0ft)/3.5m(11.5ft)/3.75m(12.5ft)/4.0m(13.5ft)/4.25m(14.0ft)/ 4.5m(15.0ft)/4.75m(16.0ft)/5.0m(16.5ft)/5.5m(18.5ft)/6.0m(20.0ft)/6.5m(21.5ft)/7.0m(23.5ft)/7.5m(25.0ft)/ 8.0m(26.5ft)/8.5m(28.5ft)/9.0m(30.0ft)/9.5m(31.5ft)/10.0m(33.5ft)/12.0m(40.0ft)/14.0m(46.5ft)/16.0m(53.5ft)/ 18.0m(60.0ft)/20.0m(66.5ft)/22.0m(73.5ft)/24.0m(80.0ft)/26.0m(86.5ft)/28.0m(93.5ft)/30.0m(100.0ft) Default: 2.5m(8.5ft) Note • The “Camera height” setting is the tracking targets and cameras height (H1: 2.5m(8.5ft) - 30.0m(100.0ft)).

  • Page 131: Advanced Setting

    2 Settings On with track video display: Auto track data is added to images and an outline of the tracking target is displayed on the “Live” page. Default: Off Advanced setting [Zoom with auto track] Select the tracking zoom control from the following. Off: Zoom control is not performed.
  • Page 132 “Auto track alarm”, the alarm area will become active. [Area No. notification] When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be displayed. (®Page 169) Note •...
  • Page 133 Click the [Set] button. Set Camera 1 (IP address: 192.168.0.11) to notify commands. Display the “Notification” screen from the “Alarm” page. (®Page 169) From “Panasonic alarm protocol”, set “Panasonic alarm protocol” to “On” and click the [Set] button. Operating Instructions...

  • Page 134: Configure The Settings Relating To Direction/Angle Setting ("Direction/Angle Setting" Setup Menu)

    2 Settings From “Destination of notification”, check the “Alarm” checkbox of “Address 1” (any notification destination address can be selected), and enter 192.168.0.12 in “Destination IP address”. Set “Auto track cooperation” to “On”, and select “1” for the alarm area number. Click the [Set] button.

  • Page 135: Configure The Settings Relating To The Privacy Zone ("Privacy Zone" Setup Menu)

    2 Settings Direction/Angle setting [North point setting] If “Direction display” is selected for “Camera position display”, one of the eight directions will be indicated instead of the preset position title when the camera is not at the preset position. Determine the direction setting by adjusting the displayed panning position to the north (N) indication. [Panning 0°...

  • Page 136: Zone Setting

    2 Settings • Reconfigure the privacy zone if the way the camera is fixed is changed. Zone setting [Zone select] Click [ ] of “Zone No” and select a zone number (1-8 or 1-32) from the pull-down menu. An asterisk (*) next to the zone number indicates that the privacy zone has already been set for the number. The privacy zone will be set when an area is designated by dragging the mouse.
  • Page 137 2 Settings [Close] button Click this button to close the “Privacy zone” setup menu. Operating Instructions...

  • Page 138: Configure The Viqs Setting

    2 Settings 2.5.5.9 Configure the VIQS setting Click the [Setup>>] button of “VIQS” on the [Image/Position] tab of the “Image/Audio” page. (®Page 107) The items related to VIQS can be configured with this menu. VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to enhance the image quality of specified areas in images.
  • Page 139 2 Settings In order to configure a VIQS area outside of preset areas, select “except the preset positions”. [Area] When selecting a VIQS area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.) [Center] When the [Center] button is clicked, the whole area will become the VIQS area, and “1(White)”...
  • Page 140 2 Settings [Level] Configure the difference level in the image quality between specified areas and non-specified areas. The greater the difference level, the more the image quality of the non-specified area is reduced. This makes it possible to moderate the image data size. 0 Min./ 1/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Max.

  • Page 141: Configure The Viqs Area

    2 Settings 2.5.5.10 Configure the VIQS area The VIQS area is specified by following the steps below. Drag the mouse on the screen to specify the area (up to 8 areas). → The specified area is set to area “1(White)”, and the outline is displayed. The areas are set in the area number order from number 1.
  • Page 142 2 Settings Click the [Confirm] button. → The image (“Stream(1)”, “Stream(2)”, “Stream(3)”, or “Stream(4)”) that the [Confirm] button was pressed for is displayed. When a window is newly opened and about 3 seconds pass, the currently outputted bit rate can be confirmed with the configured VIQS. IMPORTANT •...

  • Page 143: Configure The Settings Relating To Audio [Audio]

    2 Settings 2.5.6 Configure the settings relating to audio [Audio] Click the [Audio] tab on the “Image/Audio” page. (®For menu display and how to operate, refer to page 47, page 48) The settings relating to audio can be configured on this page. Note •...
  • Page 144 2 Settings IMPORTANT • If the [AGC (audio)] setting is changed after configuring [Audio detection], the volume of the sound that is detected with [Audio detection] may change. In this case, make sure to check the [Audio detection] setting. [Audio bit rate] Set the audio compression bit rate.
  • Page 145 2 Settings [Audio output volume (PC to Camera)] Select a volume level on the camera to hear audio transmitted from the PC. High/ Middle/ Low • Default: Middle [Audio output interval (PC to Camera)]: Select an interval for audio transmission from the following. 160ms/ 320ms/ 640ms/ 1280ms •...
  • Page 146 2 Settings • Adjust Mic input: Change the mic input volume of the camera. • Default: Adjust Mic input Operating Instructions...

  • Page 147: Configure The Multi-Screen Settings [Multi-Screen]

    2 Settings 2.6 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. (®For menu display and how to operate, refer to page 47, page 48) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen.
  • Page 148 For further information about “Network Camera Recorder with Viewer Software Lite”, which is suited to viewing images from several cameras, refer to our website (http://security.panasonic.com/support/info/). • This camera is specified when “selfcamera” is displayed for the IP address or host name.

  • Page 149: Configure The Alarm Settings [Alarm]

    2 Settings 2.7 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence or alarm images, the VMD area settings, audio detection settings, and the alarm occurrence notification can be configured on this page.
  • Page 150 Select “On” or “Off” to determine whether or not to receive the command alarm. The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras. When “On” is selected, alarm actions will be performed between multiple cameras.

  • Page 151: Configure The Settings Relating To The Output Terminal [Alarm]

    2 Settings [Alarm deactivation time] Configure the duration that detections won't be made after an alarm is detected. For example, by using this function you can prevent E-mail from being sent too often when E-mail notifications are configured to be sent to cellular phones when an alarm is detected.

  • Page 152: Change The Aux Name [Alarm]

    2 Settings Note • The total service time of 6 years is the total power-on time from the SD card being inserted. 2000 cycles are the upper limit overwrite counts of the industrial SD memory card (MLC type). These are typical values and not a guarantee of the SD card lifetime.

  • Page 153: Configure The Settings Relating To The Camera Action On Alarm Occurrence [Alarm]

    2 Settings The names of “AUX”, “Open” and “Close” on the “Live” page can be changed. AUX title [AUX (Up to 10 characters)] Enter the name for “AUX” on the “Live” page. • Unavailable characters: " & • Default: AUX [Open (Up to 5 characters)] Enter the name for “Open”...
  • Page 154 2 Settings The settings related to the camera action on alarm can be configured in this section. [Terminal alarm 1] Select an action to be taken when a terminal alarm 1 is detected from the following. This setting is available when “Terminal 1” is selected for “Alarm input(TRM1)” of the [Alarm] tab. •...
  • Page 155 2 Settings [VMD alarm] Select an action to be taken when a VMD alarm is detected from the following. • Off: Does not take any action even when a VMD alarm is detected. • 1-256: If a previously registered preset position is selected, when a VMD alarm is detected, the camera will move to that position.

  • Page 156: Configure The Settings Relating To Preset Per Sender ("Preset Per Sender" Setup Menu)

    2 Settings [Panasonic alarm protocol] Click “Panasonic alarm protocol notification >>” to display the setup menu that can configure the settings relating to transmitting Panasonic alarm protocol notifications when an alarm occurs. The setup menu will be displayed in a newly opened window. (®page 161) [HTTP alarm notification] Click “HTTP alarm notification setup >>”...
  • Page 157 2 Settings [Image compression rate upon alarm detection] Select “On” or “Off” to determine whether or not to change the image quality (®page 96) upon alarm detection. • On: Images will be transmitted with the image quality selected for “Image quality upon alarm detection”. •...

  • Page 158: Configure Settings Relating To Alarm E-Mail Notifications

    2 Settings 2.7.4.3 Configure settings relating to alarm E-mail notifications Click “E-mail server >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 153) Refer to page 186 for information on configuration for these settings. Operating Instructions...

  • Page 159: Configure Settings Relating To Ftp Transmissions Of Alarm Images

    2 Settings 2.7.4.4 Configure settings relating to FTP transmissions of alarm images Click “FTP setup >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 153) Refer to page 191 for information on configuration for these settings. Operating Instructions...

  • Page 160: Configure Settings Relating To Recording To An Sd Memory Card When An Alarm Occurs

    2 Settings 2.7.4.5 Configure settings relating to recording to an SD memory card when an alarm occurs Click “SD memory card setup >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 153) Refer to page 78 for information on configuration for these settings. Operating Instructions...

  • Page 161: Configure Settings Relating To Panasonic Alarm Protocol Notification When An Alarm Occurs

    2.7.4.6 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs Click “Panasonic alarm protocol notification >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 153) Refer to page 170 for information on configuration for these settings.

  • Page 162: Configure Settings Relating To Http Alarm Notification When An Alarm Occurs

    2 Settings 2.7.4.7 Configure settings relating to HTTP alarm notification when an alarm occurs Click “HTTP alarm notification setup >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 153) Refer to page 172 for information on configuration for these settings. 2.7.5 Configure the VMD settings [VMD area] Click the [VMD area] tab on the “Alarm”...
  • Page 163 Select “On” or “Off” to determine whether or not to add VMD information to superimposed image data. The VMD information can be searched by some of Panasonic network disk recorders. Refer to the operating instructions of the connected devices for further information about the functions and settings.
  • Page 164 2 Settings VMD area setting [Area] When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.) [Status] Select “On” or “Off” to determine whether or not to perform video motion detection. •...

  • Page 165: Set The Vmd Areas [Vmd Area]

    [Area No. notification] When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be displayed. (®page 169) 2.7.6 Set the VMD areas [VMD area] Set the areas to activate the VMD function.
  • Page 166 2 Settings Set the video motion detection area by dragging the mouse on the screen. → The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2 - 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the respective outline colors.

  • Page 167: Configure The Settings Relating To The Audio Detection [Audio Detection]

    2 Settings Click the [Set] button. → The edited settings will be applied. Click the [Back] button to return to the screen to select a preset position. 2.7.7 Configure the settings relating to the audio detection [Audio detection] Click the [Audio detection] tab on the “Alarm” page. (®For menu display and how to operate, refer to page 47, page 48) The settings relating to audio detection can be configured in this section.

  • Page 168: Audio Detection

    2 Settings [Audio detection] Select “On” or “Off” to determine whether or not to perform audio detection. • On: Performs audio detection. • Off: Does not perform audio detection. • Default: Off Note • The volume level for when audio detection is performed can be changed in “Mic input volume” on the [Audio] tab of the “Image/Audio”...

  • Page 169: Configuration Of The Settings Relating To Alarm Notification [Notification]

    Click the [Notification] tab on the “Alarm” page. (®For menu display and how to operate, refer to page 47, page 48) The settings relating to Panasonic alarm protocol and HTTP alarm notification can be configured in this section. Operating Instructions...

  • Page 170: Configure The Settings Relating To Panasonic Alarm Protocol

    2.7.8.1 Configure the settings relating to Panasonic alarm protocol Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. –...
  • Page 171 Default: 2 Destination of notification [Address 1] - [Address 8] Enter the destination IP address or host name of the Panasonic alarm protocol from the following. Up to 8 destination server addresses can be registered. • [Alarm] checkbox: When the checkbox is checked, the Panasonic alarm notification will be provided upon an alarm occurrence.

  • Page 172: Configure The Settings Relating To Http Alarm Notification

    2 Settings [Alarm area No.] • Available range: 1-4 • Default: 1 IMPORTANT • When entering the host name of the “Destination server address”, the DNS settings on the [Network] tab of the “Network” page must be configured. (®page 180) •...
  • Page 173 2 Settings [Delete] button When this button is clicked, all configured information, including the address, user name, password, and notification data, will be deleted. [User name] Enter the user name (login name) to access the HTTP server. • Available number of characters: 0 - 63 characters •...

  • Page 174: Configure The Settings Relating To The Authentication [User Mng.]

    2 Settings 2.8 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.” page. The “User mng.”...
  • Page 175 2 Settings Note • When user authentication has failed to pass (authentication error) 8 times within 30 seconds using the same IP address (PC), access to the unit will be denied for a while. [User auth.] Select “On” or “Off” to determine whether or not to authenticate the users. •...
  • Page 176 2 Settings [Authentication] Set the user authentication method. • Digest or Basic: Uses “Digest or Basic” authentication. • Digest: Uses “Digest” authentication. • Basic: Uses “Basic” authentication. • Default: Digest or Basic Note • When the [Authentication] setting has been changed, close the web browser, and then access the camera again.

  • Page 177: Configure The Settings Relating To The Host Authentication [Host Auth.]

    2 Settings – Guest User: All are not checked Note • If you have set “User authentication” to “Off”, and “Guest User” to “Not use”: The “Access Level” item cannot be set. And, while all the live operation buttons are displayed, the [Setup] buttons require authentication.
  • Page 178 2 Settings The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. • Default: Off IMPORTANT • Set “Host auth.” to “On” after registering the IP address of the PC. [IP address] Enter the IP address of the PC to be allowed to access the camera.

  • Page 179: Configure Ieee 802.1X [Ieee 802.1X]

    2 Settings 2.8.3 Configure IEEE 802.1X [IEEE 802.1X] Click the [IEEE 802.1X] tab on the “User mng.” page. (®For menu display and how to operate, refer to page 47, page 48) The settings relating to IEEE 802.1X can be configured on this page. [IEEE 802.1X] Select “On”...

  • Page 180: Configuring The Network Settings [Network]

    2 Settings 2.9 Configuring the network settings [Network] The network settings can be configured on the “Network” page. The “Network” page has the [Network] tab and the [Advanced] tab. 2.9.1 Configure the network settings [Network] Click the [Network] tab on the “Network” page. (®For menu display and how to operate, refer to page 47, page 48) The following information is required to configure the network settings.

  • Page 181: Network Settings

    2 Settings IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. •...

  • Page 182: Subnet Mask

    2 Settings Note • When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IP address not used in the same network will be searched within 169.254.1.0 - 169.254.254.255. [IP address(IPv4)] When not using the DHCP function, enter the IP address of the camera. Do not enter an IP address already in use (for the PCs and the other network cameras).
  • Page 183 2 Settings configure IPv6 address including prefix information provided from the IPv6 compatible router. Refer to the manuals provided with the router for further information. [Default gateway] When “On” is selected for “Manual” of IPv6 network, enter the default gateway of IPv6 network of the camera. •...
  • Page 184 [Easy IP Setup accommodate period] Select “20min” or “Unlimited” to determine how long the network setting operation using the Panasonic “IP Setting Software” can be allowed.

  • Page 185: Configure Advanced Network Settings [Advanced]

    2 Settings • To access the camera via the Internet by connecting the camera to a router, it is necessary to assign a respective HTTP port number for each camera and address translation by using the port forwarding function of the router. For further information, refer to the operating instructions of the router in use. Enter [Global IP address + : (colon) + port number] in the Router...

  • Page 186: Configure The Settings Related To Sending E-Mails

    2 Settings 2.9.2.1 Configure the settings related to sending E-mails Operating Instructions...
  • Page 187 2 Settings [E-mail notification] Select “On” or “Off” to determine whether or not to provide notification by E-mail according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. – When an alarm is detected (“Alarm”) –...
  • Page 188 2 Settings Note • When you don’t know the authentication method to send E-mails, refer to the network administrator. • User name Enter the user name to access the server. – Available number of characters: 0 - 32 characters – Unavailable characters: "...
  • Page 189 2 Settings [E-mail subject] Enter the E-mail subject. • Available number of characters: 0 - 50 characters • Use the camera title: The camera title will be displayed in the e-mail subject. • Cause of alarm: Adds the cause of alarm to the E-mail subject. [E-mail body] Enter the E-mail body.
  • Page 190 2 Settings • Unavailable characters: " & • Default: Terminal3 Example of e-mail notification An e-mail format in which the camera title check box is specified in the e-mail subject and the cause of alarm/ occurrence time are specified in the e-mail body Example e-mail: Subject: XXXXX E-mail body:...

  • Page 191: Configure The Settings Related To Ftp Transmission

    2 Settings 2.9.2.2 Configure the settings related to FTP transmission [Alarm image FTP transmission] Select “On” or “Off” to determine whether or not to transmit the alarm image to the FTP server. • Default: Off [Directory name] Enter the directory name where the alarm images are to be saved. For example, enter “/ALARM”...
  • Page 192 2 Settings [File name] Enter the file name used for the alarm image to be transmitted to an FTP server. The file name will be as follows. File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial number”...
  • Page 193 2 Settings 1280x960 1280x720 800x600 Image capture 640x360 size 400x300 QVGA 320x180 [Post alarm] • Transmission interval Select the transmission interval for the alarm image transmission to the FTP server from the following. 0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps • Default: 1fps •...

  • Page 194: Control Port

    2 Settings [File name] Enter the file name (name of the image file to be transmitted) and select the naming option from the following. • Name w/time&date: File name will be [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”...

  • Page 195: Configure The Settings Relating To The Ntp Server

    2 Settings [FTP mode] Select “Passive” or “Active” for the FTP mode. Normally, select “Passive”. When it is impossible to connect after select “Passive”, try to connect after selecting “Active”. • Default: Passive 2.9.2.3 Configure the settings relating to the NTP server The settings relating to the NTP server such as the NTP server address, port number, etc.

  • Page 196: Configure The Upnp Settings

    2 Settings • Available number of characters: 1 - 128 characters • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-). • Default: None (blank) IMPORTANT • When entering the host name for “NTP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network”...
  • Page 197 2 Settings • To check if auto port forwarding is properly configured, click the [Status] tab on the “Maintenance” page, and check that the “Enable” is displayed for “Status” of “UPnP”. (®page 236) When “Enable” is not displayed, refer to “Cannot access the camera via the Internet.” in the “3.3 Troubleshooting”...

  • Page 198: Configure The Https Settings

    2 Settings 2.9.2.5 Configure the HTTPS settings It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function. Refer to page 204 for how to configure the HTTPS settings. [HTTPS - Connection] Select the protocol used to connect the camera. •...

  • Page 199: Configure The Settings Relating To Ddns

    2 Settings [CRT key generate] CRT key (SSL encryption key) used for the HTTPS protocol is generated. To generate the CRT key, click the [Execute] button to display “CRT key generate” dialog box. [CA Certificate - Generate Certificate Signing Request] When using the CA certificate issued by CA (Certificate Authority) as the CA certificate used for the HTTPS protocol, the CSR (Certificate Signing Request) will be generated.
  • Page 200 2 Settings Refer to page 221 for how to configure the settings relating to DDNS. [Area] Select the region where the camera is installed. Japan/Global Note • If the camera is used in Japan, select “Japan”. If the camera is used outside of Japan, select “Global”.

  • Page 201: Configure The Settings Relating To Snmp

    2 Settings 2.9.2.7 Configure the settings relating to SNMP The settings relating to SNMP can be configured on this page. It is possible to check the status of the camera by connecting to the SNMP manager. When using the SNMP function, contact the network administrator. [SNMP version] Select the SNMP version to be used.

  • Page 202: Configure The Qos Settings

    2 Settings [SNMPv3] - [Password] Select the SNMPv3 encryption method from DES or AES. • Available number of characters: • If the authentication method is MD5: Empty field or 8-16 characters • If the authentication method is SHA1: Empty field or 8-20 characters •...
  • Page 203 Enter the packet priority for audio transmission/reception. • Available values: 0 - 63 • Default: 0 [Panasonic alarm protocol notification DSCP(0-63)] Enter the packet priority for Panasonic alarm protocol notification. • Available values: 0 - 63 • Default: 0 Shaping of stream [Shaping of stream] Select On/Off to determine whether or not to control the H.265 (or H.264) image data so that it does not burst.

  • Page 204: How To Configure Https Settings

    2 Settings 2.9.3 How to configure HTTPS settings The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page. HTTPS settings can be configured by either using the certificate pre-installed to the camera, or using a CA certificate that you obtained by yourself from the CA (CA: Certification Authority).

  • Page 205: Select The Certificate To Use When Accessing With Https

    2 Settings Configuring the HTTPS connection (®page 211) Select the certificate (®page 205) Obtain the root certificate (®page 205) Generation of the CRT key (SSL encryption key) (®page 212) Generation of CSR (Certificate Signing Request) (®page 213) Install the CA certificate (®page 214) Note •...
  • Page 206 2 Settings Access the camera, and click the [Execute] button for “Pre-installed certificate - Download root certificate” under “HTTPS” in the [Advanced] tab in the settings menu of the “Network” page. Click “Open” displayed on the bottom of the browser. Operating Instructions...
  • Page 207 2 Settings Click “Install Certificate...”. Click “Next” displayed in “Certificate Import Wizard”. Operating Instructions...
  • Page 208 2 Settings Select “Place all certificates in the following store”, and click “Browse...”. Select “Trusted Root Certificate Authorities”, and click “OK”. Operating Instructions...
  • Page 209 2 Settings Click “Next”. Click “Finish”. Confirm that the content shown next to “Thumbprint” in the “Security warning” window is as follows and then click “Yes”. • Thumbprint (sha1): 0B886A3C E7F2DBA8 1035DDFA 2B21F80B 06778932 Operating Instructions...
  • Page 210 2 Settings Note • Other parties cannot create another thumbprint with the same values. You can confirm that you have retrieved the correct root certificate from the specified camera by confirming the values of the thumbprint. ® When the import is successfully completed, the screen “The import was successful.” will be displayed. Click the [OK] button.

  • Page 211: Configuration Of Https Connections

    2 Settings Click the [OK] button in the “Certificate” window to close the window. 2.9.3.3 Configuration of HTTPS connections Select “HTTPS” to access the camera in [HTTPS – Connection]. Designate the HTTPS port number to be used for [HTTPS – HTTPS port]. •...

  • Page 212: Generation Of The Crt Key (Ssl Encryption Key)

    2 Settings • When using the pre-installed certificate: In advance, install the root certificate of the Pre-installed certificate on the PC in use. Refer to page 205 for information on the setting procedure. • When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images may be lower.

  • Page 213: Generation Of Csr (Certificate Signing Request)

    2 Settings key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace the current CRT key with the previous one. 2.9.3.5 Generation of CSR (Certificate Signing Request) IMPORTANT • If the CRT key is not generated, it is impossible to generate the CSR. •...

  • Page 214: Installation Of The Ca Certificate

    2 Settings Item Description Available number of characters [State] Enter the state name. 128 characters [Locality] Enter the locality name. 128 characters [Organization] Enter the organization name. 64 characters [Organizational Enter the unit name of the organization. 64 characters Unit] [CRT key] Displays the key size and generation time &...

  • Page 215: Access The Camera Using The Https Protocol (For Pre-Installed Certificate)

    2 Settings Indication Description Expired The CA certificate has already expired. • When the [Confirm] button is clicked, the registered information of the CA certificate will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).) •...
  • Page 216 IP address or domain name assigned to the camera has not been determined yet. However, because the certificate configured in “2.9.3.2 Obtaining the root certificate” (®page 205) is only issued for Panasonic products, this is not a problem.
  • Page 217 2 Settings Note • If “Certificate Invalid” is displayed as shown below even though you have installed the root certificate (®page 205), end the connection, and check that no suspicious devices are connected. The “Certificate” window is displayed. Select the “Details” tab. Operating Instructions...
  • Page 218 2 Settings Confirm <All> that is displayed for “Show” and then click “Subject” in the field. Copy the text shown after “CN=” in the lower box. Operating Instructions...
  • Page 219 (camera IP address) (copied text from step 5) The example is when the IP address is “192.168.0.10” and the CN of the camera is “WV–xxxxxx. 0000-0100-450D-0022.panasonic-security-system.net”. Select “File” ® “Save” to save the file and then close the file. Operating Instructions...

  • Page 220: Access The Camera Using The Https Protocol (For Ca Certification)

    When the HTTPS port number is changed from “443”, enter “the following text for CN + : (colon) + port number” in the address box of the browser. Example of when the port number is “61443”: https://WV-xxxxxx.0000-0100-450D-0022.panasonic-security-system.net:61443 • We recommend adding the camera's URL to your browser's bookmark. If you forget the camera's URL, refer to the hosts file.

  • Page 221: How To Configure The Settings Relating To Ddns

    Refer to the DDNS service providers for the selection and configuration of the DDNS services other than the “Viewnetcam.com” service. Note • “Viewnetcam.com” is a Dynamic DNS service designed for use with Panasonic Network Cameras. Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the service. About DDNS services (IPv4/IPv6) By using a DDNS service, it becomes possible to view camera images via the Internet.

  • Page 222: Configuration Of The Ddns Service (Example Of The "Viewnetcam.com" Service)

    2 Settings 2.9.6.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) DNS server Internet Provider “Viewnetcam.com” service server Remote site Global address is changed. The contracted provider allocates a global address to the router (or the camera). The global address is not static but dynamic.
  • Page 223 2 Settings When using the “Viewnetcam.com” service [Personal(Camera) URL] The URL of the camera registered for “Viewnetcam.com”. [Your Account Link] When the displayed URL is clicked, the registration window for the “Viewnetcam.com” service will be displayed in a newly opened window. Register the information in the registration window to enroll in the “Viewnetcam.com”...
  • Page 224 2 Settings When the registration window is not displayed, check that the PC is being connected to the Internet, and click the reload button of the browser. Register the information for “Viewnetcam.com” by following the instructions of the wizard. → When the message “The new camera is successfully registered to Viewnetcam.com”...

  • Page 225: When Using "Dynamic Dns Update

    2 Settings • If access often fails due to the change in the global address of router, set a smaller value for “Access interval”. Checking the information registered for the “Viewnetcam.com” service It is possible to check if the camera has been registered for the “Viewnetcam.com” service. (®page 236) 2.9.6.2 When using “Dynamic DNS Update”...

  • Page 226: When Using "Dynamic Dns Update(Dhcp)

    2 Settings 2.9.6.3 When using “Dynamic DNS Update(DHCP)” [Host name] Enter the host name to be used for the Dynamic DNS Update service. • Available number of characters: 3 - 250 characters Enter in the form of “(host name). (domain name)”. •...

  • Page 227: Configure The Settings Relating To The Schedules [Schedule]

    2 Settings 2.10 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission (Terminal alarm 1, 2, 3) • Alarm permission(Terminal alarm 1) •...
  • Page 228 2 Settings Up to 5 schedules can be set. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule. • Alarm permission (Terminal alarm 1, 2, 3): Alarm input (terminal alarm) will be allowed during the period of the schedule.
  • Page 229 2 Settings • Alarm permission(Terminal alarm 3): Terminal 3 alarm input will be allowed during the period of the schedule. • VMD permission: The video motion detection (VMD) function will be active during the period of the schedule. • Audio detection permission: The audio detection function will be active during the period of the schedule.

  • Page 230: How To Set The Schedules

    2 Settings 2.10.1 How to set the schedules Check the check box of the desired day of the week of “FTP image transmission schedule”. → The selected day of the week will be validated for the schedule. To designate time, select the desired “hour” and “minute” from the pull-down menu. When not designating time, check the checkbox of “24h”.
  • Page 231 2 Settings Click the [Set] button after completing the settings. → The result will be displayed at the bottom of the window. Operating Instructions...

  • Page 232: How To Delete The Set Schedule

    2 Settings 2.10.2 How to delete the set schedule Uncheck the check box of the set day of the week. Operating Instructions...
  • Page 233 2 Settings Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. Operating Instructions...

  • Page 234: Maintenance Of The Camera [Maintenance]

    2 Settings 2.11 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has the [System log] tab, the [Upgrade] tab, [Status] tab, the [Default reset] tab, and the [Data] tab.
  • Page 235 Information of each item will be displayed. [Ext. software >>] A link for the extension software screen is displayed. Refer to our website (http://security.panasonic.com/kms/) for further information about extension software. Contact the dealer and download the latest firmware onto a PC. IMPORTANT •...

  • Page 236: Check The Status [Status]

    The latest firmware upgrade is posted on our website. The firmware is in a zip file. After downloading the file, unzip it and use the file with the “.img” extension to upgrade the firmware. – When using the camera in Japan http://sol.panasonic.biz/security/support/index.html – When using the camera outside of Japan http://security.panasonic.com/support/ •...
  • Page 237 2 Settings The status of this camera can be checked on this page. Viewnetcam.com [Server] The URL of the “Viewnetcam.com” service server will be displayed. [Status] The registration status for the “Viewnetcam.com” will be displayed. [Personal(Camera) URL] The URL of the camera registered for “Viewnetcam.com” will be displayed. UPnP [Port number(HTTP), Port number(HTTPS)] The port number that is set for UPnP port forwarding will be displayed.

  • Page 238: Sd Memory Card

    Information about PAN, TILT, ZOOM, FOCUS, Day Night(IR), reboot counter, operating time, and thermo-sensor will be displayed. Note • Refer to our website (http://security.panasonic.com/support/info/) for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check). SD memory card [Model no.]...

  • Page 239: Reset The Settings/Reboot The Camera [Default Reset]

    Note • Refer to our website (http://security.panasonic.com/support/info/) for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check).

  • Page 240: Settings Data/Backing Up Or Restoring Logs [Data]

    2 Settings [Reset to the default (Except the network settings)] Click the [Execute] button to reset the settings to the default. Note that the network settings will not be reset. It is impossible to operate the camera for about 3 minutes after the initialization. [Load the default HTML files (setup menu).] Click the [Execute] button to reset the HTML files to the default.
  • Page 241 2 Settings The settings related to backing up or restoring settings data, and saving logs can be configured in this section. Backup [Setup data] Click the [Execute] button to backup the setup data of the camera to a PC. [Scene file] Click the [Execute] button to backup the scene files of the camera to a PC.
  • Page 242 2 Settings [Scene file] Press the [Browse...] button and select the scene files to restore. Click the [Execute] button to start restoring. Do not perform operations until the restoration is complete. Make sure to set the file name of scene file data used when restoring to “model name.txt”. (The model name must be written in lower case letters and “WV-”...

  • Page 243: Others

    Using the supplied CD-ROM, the following actions can be performed. The Panasonic “IP Setting Software” can be installed on the PC. (®page 244) Settings related to the camera’s network can be set from the Panasonic “IP Setting Software”. (®page 246) The manuals can be installed on the PC.

  • Page 244: Installing Panasonic "Ip Setting Software

    3 Others 3.1.2 Installing Panasonic “IP Setting Software” On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IP Setting Software” installation window. Confirm the following settings before starting the installation. Select the Panasonic “IP Setting Software” to install.

  • Page 245: Installing The Manuals

    To uninstall the manuals delete the shortcut icon from where you specified it to be installed (the default is on the desktop) during installation and the [Manual] folder from the folder (the default is C: \Panasonic) you specified during installation. 3.1.4 Installing the Viewer software In order to display H.265 (or H.264) images, send/receive audio to/from the camera, and display logs or play...

  • Page 246: Configure The Network Settings Of The Camera Using The Panasonic "Ip Setting Software

    However, settings can be changed after 20 minutes for cameras in the initial set mode. To start the Panasonic “IP Setting Software”, click the [Run] button next to [IP Setting Software] from the CD launcher menu window, or double-click on the shortcut icon created after installing the software on the •...
  • Page 247 When changing settings related to the network settings, such as connection mode, IP address, and subnet mask, click the [Network Settings] button in “Panasonic IP Setting Software” screen. The “Network Settings” screen is displayed. Enter each item and then click the [Save] button.
  • Page 248 3 Others • When using a firewall (including software), allow access to all UDP ports. Operating Instructions...

  • Page 249: About The Displayed System Log

    3 Others 3.2 About the displayed system log Error indications relating to SMTP Category Indication Description • POP3 server error Authentication error. Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly. Failed to find the POP3 server. •...
  • Page 250 3 Others Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Access test error Access test failed • Port forwarding may not be configured for the router.

  • Page 251: Error Indications Relating To Ntp

    3 Others Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. • The NTP server may be down.
  • Page 252 3 Others Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm Failed to find destination of • The IP address of the destination of protocol notification notification. notification may be incorrect. Check if the error IP address of the destination of notification is configured correctly.

  • Page 253: Troubleshooting

    If the network settings (IP address, subnet mask, and default gateway) are incorrect, reboot the camera and change the network settings by using the Panasonic “IP Setting Software” within 20 minutes after the restart. – In networks that do not have a DHCP server, the IP address of the camera will be configured to “192.168.0.10”...
  • Page 254 3 Others Symptom Cause/solution Reference pages • Is “554” selected for the HTTP port number? For the HTTP port number, select a port number other than the following port numbers used by the camera. The number used by the camera: 20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000 - 61000 •...
  • Page 255 3 Others Symptom Cause/solution Reference pages • Is the setting of port forwarding configured for the router? To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function.
  • Page 256 3 Others Symptom Cause/solution Reference pages It takes time to display the • Are you accessing the camera in the HTTPS mode? screen. In this mode, the refresh interval becomes slower due to decode procession. • Are you accessing another camera in the same local network via a proxy server? Configure the web browser to not use the proxy server.
  • Page 257 3 Others Symptom Cause/solution Reference pages User registration for the • Is the registered E-mail address correct? “Viewnetcam.com” service When an E-mail with the “Viewnetcam.com” website fails. link is not received, the registered E-mail address may be incorrect. Visit the “Viewnetcam.com” website (http://www.viewnetcam.com/) to register the correct E-mail address.
  • Page 258 3 Others Symptom Cause/solution Reference pages The camera does not face to • When the camera position is moved from the preset the preset position. position after turning on the power of the camera, execute the position refresh function from the [Default reset] tab of the “Maintenance”...
  • Page 259 [SD memory card] tab? Format the SD memory card. • Is any recognition error received when the “Diag.” of “E-mail notification” or “Panasonic alarm protocol” is used? Format the SD memory card. • Isn’t the SD memory card out of order? There are limited times to overwrite on an SD memory card.
  • Page 260 3 Others Symptom Cause/solution Reference pages Cannot transmit audio to the • Installation Guide Are the microphone and the speaker connected camera. correctly and firmly? Confirm that they are connected correctly and firmly. • Is the viewer software installed on the PC? Confirm that the viewer software “Network Camera View 4S”...
  • Page 261 3 Others Symptom Cause/solution Reference pages The status indicator does not • Is “Off” selected for “Indicator” on the “Basic” page? light up. Select “On” for “Indicator”. H.265 (or H.264) images are • When “Network Camera View 4S” is deleted from a not displayed.
  • Page 262 Internet Explorer 11) • The following message is Select [Allow]. displayed on the information bar. “This webpage wants to run the following add-on: `WebVideo Module' from `Panasonic Corporation`.” (Internet Explorer 9, Internet Explorer 10, or Internet Explorer 11) Operating Instructions...
  • Page 263 “This site might require the Click the [Install] button on the displayed following ActiveX control “Security Warning” window. 'nwcv4Ssetup.exe' from 'Panasonic Corporation'. Click here to install...” (Internet Explorer 8) The following message is • Select [Install]. The “Security Warning” window displayed on the information will be displayed.

  • Page 264: Directory Structure Of Drive B

    ： ： PULL Destination where images are to be saved by the SD memory recording function of Panasonic network disk recorder Destination where log files are to be saved (for the system administration) M_ALARM 10000001 Video saved at the alarm occurrence (Approx. 20 MB per file) (Ex.
  • Page 265 For U.S. and Canada: Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Two Riverfront Plaza, Newark, NJ 07102-5490 Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 www.panasonic.ca...

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