The Site Prep Team; Hp Representatives - HP StorageWorks XP12000 Site Prep Manual

The site prep team

The site prep team plans, schedules, and completes all tasks necessary to prepare your
site for successful disk array installation.
The site prep team consists of HP representatives and you, the customer.

HP representatives

The HP team includes various HP representatives who have the training, knowledge,
experience, tools, and parts required to install and maintain XP disk arrays. This team:
• Helps you to determine and implement the site requirements for your specific
site and array configuration
• Coordinates all HP resources to ensure successful delivery and installation of
the disk array
Your HP Sales Representative (SR) is your primary point of contact with HP during
the site preparation process. Other HP representatives include the HP Customer
Engineer (CE) who assists with disk array installation and maintenance, and the HP
Application Software Engineer (ASE) who assists with disk array software installation
and configuration.
Customer
As part of the site prep team, your responsibilities include planning and preparing
a suitable environment for the disk array, and scheduling equipment delivery and
installation. However, HP representatives are available to help you throughout the site
prep process. Your internal site team may include personnel specializing in your site
computer room, such as your storage administrator and your site electrician.
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Site prep team and tasks