Checking For Shipping Shortage And Damage; Unpacking The Equipment; Packaging Configurations; Required Personnel - HP StorageWorks XP12000 Site Prep Manual

Checking for shipping shortage and damage

Upon delivery of each equipment shipment:
1.
Check the carrier's bill of lading to ensure that the items listed match the items
delivered. Notify the carrier immediately if there are any discrepancies or missing
items.
2. Inspect all shipping containers for signs of damage, such as dents, scratches, cuts,
or water marks.
3. If you see any damage to the containers:
a. Note on the bill of lading that there is apparent damage, subject to inspection.
b. Arrange for the carrier's representative and an HP representative to be present
when the item in question is unpacked.
c. Contact your HP representative, who will make sure any damaged components
are replaced, regardless of the circumstances and without waiting for any
claim settlements.

Unpacking the equipment

HP representatives will supervise the unpacking and moving of the disk array equipment.
It is your responsibility to provide the people, tools, and equipment necessary to perform
these tasks.
Packaging configurations
XP disk array cabinets are shipped in one of three standard packaging configurations:
• Environmental pack — consists of stretch wrap over corner protectors. No
special tools or procedures are required to unpack shipments in this form. This
packaging is used for most shipments within the USA that are direct from the
factory to the customer. HP uses special carriers with a dedicated fleet of trucks
and specially trained personnel.
• Full packaging — consists of a pallet, wooden loading ramp, inner packaging,
and outer corrugated carton assembly.
• Full packaging with wooden crate — consists of full packaging encased in a
wooden crate.

Required personnel

HP recommends that three physically able personnel be available to assist with
off-loading the disk array equipment from the pallet. Personnel must be knowledgeable
76
Delivery and unpacking