Site Preparation Team And Tasks; The Site Preparation Team; Hp Representative Responsibilities; Customer Responsibilities - HP StorageWorks XP12000 - Disk Array Site Preparation Manual

1 Site preparation team and tasks

The objective of a site preparation is to prepare your site for the successful and timely installation of
the HP StorageWorks XP12000 Disk Array. Proper site preparation is vital for the reliability of the
disk array.
Site preparation involves a careful balance of equipment design criteria, site environmental variables,
your business needs, and your budget constraints.
In addition to this guide, other site preparation resources may be available to you. The HP service
organization is committed to making sure you receive maximum benefit from your disk array. HP
representatives will guide and assist you throughout the site preparation.

The site preparation team

The site preparation team plans, schedules, and completes all tasks necessary to prepare your site
for successful system installation.
The team consists of HP representatives and you, the customer.

HP representative responsibilities

The HP team includes various HP representatives who have the training, knowledge, experience,
tools, and parts required to install and maintain XP disk arrays.
This team is responsible for:
• Helping you to determine and implement the site requirements for your specific site and array
configuration
• Coordinating all HP resources to ensure successful delivery and installation of the disk array
The HP Service Representative is your primary point of contact with HP during site preparation. Other
HP representatives include the HP Customer Engineer who assists with disk array installation and
maintenance, and the HP Application Software Engineer who assists with disk array software installation
and configuration.

Customer responsibilities

As part of the site preparation team, your responsibilities include planning and preparing a suitable
environment for the disk array, and scheduling equipment delivery and installation. HP representatives
can help. Your internal team may include specialists in the site computer facilities, a storage
administrator, and a site electrician.

Site preparation tasks

Contact your HP Service Representative for assistance at any time during site preparation.
XP12000 Disk Array Site Preparation Guide 13