Troubleshooting - Dish Network 20.1 User Manual

Troubleshooting

Use this information if you have a problem using
the remote. To solve a particular problem, do the
following:
• Find the information that relates to the problem
you are experiencing. Try the suggested solution
for that problem.
• Make sure your remote control has fresh
batteries. If you see the Remote Battery Low
warning on your TV screen, it is time to change
the batteries. Follow the instructions on page 2.
• Make sure you have a direct line of sight between
the remote and the receiver.
• Visit www.dishnetwork.com.
While performing a remote control procedure, the
remote control stops working.
What to do: Start over again. If you don't press a
button for 20 seconds in a programming sequence,
the remote shuts off its programming function.
When you press a button on the remote control,
the equipment doesn't do what you expect.
What to do: Point the remote control directly at the
TV, with no objects blocking the signal path. The
remote control uses IR signals to control the receiver.
IR signals travel less than 40 feet, and cannot go
through walls or other solid objects.
If the batteries are missing or dead, replace them
with fresh AAA-size batteries. If the remote has fresh
batteries, check whether you put them in correctly.
If you didn't, take them out and put them in the right
way.
When you try to enter TV programming mode, all
the mode LEDs flash.
What to do: Replace the batteries (see page 2).
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