Troubleshooting The Kit - Dish Network 135331 User Manual

T
ROUBLESHOOTING THE
What's Happening
The kit doesn't work
well. That is, when you
press a remote control
button, either nothing
happens or the action
you want is repeated.
Or, the red light flashes
or flickers (maybe very
dimly) inside the
converter, even though
you don't press any
remote button.
The UHF Pro remote
doesn't control the
satellite receiver in the
same room, or does so
only some of the time,
but does control the
receiver from other
rooms.
42
What's Wrong
The converter may
be picking up stray
UHF signals from
other devices nearby.
The receiver may be
picking up stray IR
signals from other
devices nearby.
K
IT
What You Can Do
Note: When the converter picks
up stray UHF signals, even when
you don't press a remote button,
its red light comes on. You may
need to turn off the room lights to
be able to see when this happens.
Note: To find out which device
sends out the UHF signals that the
converter picks up, unplug one
device at a time and note when the
converter's red light stays off.
•
Move the remote back to at
least three feet from the
converter, so the converter
doesn't pick up stray UHF
signals from the remote itself.
•
Move the converter's antenna
around, or put it down part
way so it doesn't pick up stray
UHF signals.
•
Move the converter around to
find a place where it doesn't
pick up stray UHF signals.
•
Re-route the converter's
power cord, so the converter
doesn't pick up stray UHF
signals through its own cord.
•
Move the other devices so the
converter doesn't pick up their
UHF signals.
•
Make sure the front of the
converter, with the DISH
Network symbol, points
toward the receiver's front
panel.
•
Move the converter closer to
the receiver, and make sure the
converter has a clear signal
path to the receiver.
•
If you don't use an IR
extender, try using one. If you
do use an IR extender, make
sure the extender's IR head
is in the correct place. See
page 5.