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S o l v i n g p r o b l e m s
If a second diskette drive is installed, does its activity light turn on briefly? If not, see
'Diskette drive activity light does not light' on page 6 of this chapter.
If there is a hard disk drive or SCSI devices installed in the system, does the hard disk drive
activity light on the control panel turn on briefly? If not, see 'Hard disk drive activity light
does not light' on page 6 of this chapter.
Confirming loading of the operating system
Once the system boots up, the operating system prompt appears on the screen. The prompt varies
according to the operating system. If the operating system prompt does not appear, see 'Initial
system startup on page 1 of this chapter.
Specific problems and corrective actions
This section provides possible solutions for these specific problems:
Power light does not light.
No beep or incorrect beep pattern.
No characters appear on screen.
Characters on the screen appear distorted or incorrect.
System cooling fans do not rotate.
Diskette drive activity light does not light.
Hard disk drive activity light does not light.
CD-ROM drive activity light does not light.
Problems with application software.
The startup prompt "Press <F2> key if you want to run Setup" does not appear on the screen.
The bootable CD-ROM is not detected.
Try the solutions in the order given. If you cannot correct the problem, contact your service
representative or authorised dealer for assistance.
Power light does not light
Check the following:
Are all the power supplies plugged in? Is the power turned on to the power strip or outlet?
Do you have they blown a fuse or breaker?
Is the system operating normally? If so, the power LED is probably defective or the cable
from the front panel to the baseboard is loose.
Are there other problems with the system? If so, check the items listed under "System
Cooling Fans Do Not Rotate Properly."
If all items are correct and problems persist, contact your service representative or authorised dealer
for assistance.
No beep codes
If the system operates normally, but there was no beep, the speaker may be defective. If the speaker
is enabled, but the speaker does not function, contact your service representative or authorised
dealer for assistance.
Record the beep code emitted by POST, and see 'Error and informational messages' which start on
page 7 of this chapter.
8/4
FT5000 HANDBOOK
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