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4. Radio attached to network
5. Receiver 1 Initialized
6. Receiver 2 Initialized
7 . Receiver 3 Initialized
8. Receiver 4 Initialize
The following table shows each digit position in the status code, each digit's value
and its assigned meaning in the eight-digit code:
Table 16: Radio Initialization Status - 1-8 bits completion
Bit
Not
-
Completed
1
Completed
For example, the radio initialization status code 12-45--- indicates that Radio has been
powered up, it has received SMS signal from C24, the radio is attached to the
network, and Receiver 1 has been initialized. This code could be followed with...567 if
Receivers 2, 3, and 4 are initialized where applicable.
If the radio initialization status code does not indicate any problems, proceed with
installation as per this manual. If troubles are reported, reset the initialization process.
If this action does not fix the problem, refer to Trouble shooting section in this
manual.
Table 17: Trouble Code Indications
Trouble
Indicator
Digit
00
No Trouble
Panel Supervision
02
Trouble
04
Lockout Trouble
3G/Cellular Trou-
05
ble
06
Ethernet Trouble
Receiver Not Avail-
07
able
1
2
3
-
-
2
3
Possible
Causes
N/A
Check Section [382]Toggle Option[5] is ON (3G/Ethernet Module
Enabled).
Ensure the PC-LINK cable between the Panel and Communicator is con-
nected properly (not reversed) and is securely in place.
The SIM card has incorrect PIN programmed or has a PIN that the module
does not recognize. Replace the SIM card.
Confirm that 3G service is available and active in your area.
Check all antenna connections.
Ensure average radio signal strength is CSQ 6 or higher. (See Table 7).
Ensure the SIM card is properly inserted into the SIM card holder.
Ensure the SIM card has been activated. (Could take up to 24 hrs after
install).
If this trouble persists, relocate the Panel (and Communicator) or install an
external antenna extension kit.
Check with your ISP to confirm Internet service is active in your area.
Ensure your Ethernet cable is securely inserted into the RJ45 jack of the
Communicator and the Hub/Router/ Switch.
Check that the link light on the Hub/Router/ Switch is ON. If link light is OFF,
try restarting the Hub/Router/ Switch.
If DHCP is used, ensure that the unit has an assigned IP address from the
server.
In Section [851] [992] verify a valid IP address is programmed. If not, con-
tact the Network administrator.
If problem persists, replace the Ethernet cable and RJ45 connector.
Ensure that the Ethernet path has internet connectivity.
If you are using a static IP address make sure the gateway and subnet mask
are entered correctly.
If the network has a firewall, ensure the network has the programmed out-
going ports open (Default UDP Port 3060 and Port 3065).
Ensure that all the receivers are programmed for DHCP or have the proper IP
address and port number.
Ensure the 3G Receiver APNs have been programmed with the Access
Point Name provided by your 3G provider.
4
5
-
-
-
4
5
6
Possible Solutions
39
6
7
8
-
-
7
8
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