7-Segment Display Status Codes And Actions - HPE D6020 User Manual

7-segment display status codes and actions

NOTE: The 7-segment display shows two types of codes: Enclosure numbers and alarms.
The enclosure number is shown only as a numeric value. Alarms are shown as both an alpha
and numeric combination (for example, A3). Typically, the enclosure number and any alarms are
alternately displayed. Multiple codes can be alternately displayed one after the other if more than
one issue occurs.
If the GSI LED is amber, activate the associated drawer UID button to view any GSI error codes
on the rear display. The two UID buttons are used to select which drawer is displayed. The display
cycles a drawer pointer ("|-" points left and "-|" points right), followed by one or more GSI error
codes.
Table 8 7-segment display status (alarm) codes and resolutions
Code
A3
A5
A6
A9
AE
B3
B5
B6
B8
B9
BA
Issue
Error in expander communication
I2C arbitration error
Inter-ESP communication error
Permanent error in ESP NVRAM I2C bus
Permanent error in backplane I2C bus
Using default SAS address
Communication error with the partner expander
Expander firmware mismatch between the two
I/O modules
Expander composite image error
SAS cable hardware error
SAS cable unsupported by HPE
Possible solution
Reseat I/O module.
Replace the I/O module.
Reseat I/O module.
Replace the I/O module.
Reseat I/O module.
Replace the I/O module.
Reseat I/O module.
Replace the I/O module.
Replace the I/O module.
Power off the enclosure for 1 minute, and then
turn it back on.
Replace the backplane board.
Reseat the I/O module.
Reseat the backplane.
Power cycle the enclosure.
Replace the I/O module.
Replace the backplane.
Reseat the I/O module.
Reseat the other I/O module.
Replace the I/O module.
Replace the other I/O module.
Update both I/O modules to the same firmware
version.
Reflash the Expander. (Code load).
Replace the SAS cable.
Replace the SAS cable.
LED behavior 31