Led Behavior - HPE D6020 User Manual

LED behavior

Table 7 LED behavior and possible reasons and solutions
Issue
Power supply LED is off
Fan LED is off
I/O LED is amber
System power LED is off
30 Troubleshooting the system
Possible reasons
The power cords are not connected, or AC
power is not available.
The power supply might not be inserted
properly, it might have a damaged connector,
or it might have failed.
The fan might not be inserted properly, it might
have a damaged connector, or it might have
failed.
The I/O module might not be inserted properly,
it might have a damaged connector, or it might
have failed.
The Power On/Standby button was not
pressed firmly or held long enough.
The power supply might not be inserted
properly, it might have a damaged connector,
or it might have failed.
The system might have experienced a short.
The controller firmware might be corrupted.
The system power block might need to be
replaced.
Possible solutions
Be sure that the power cord is
connected to the power supply.
Be sure that the power supply is
undamaged and fully seated.
Be sure that all pins on the
connectors and components are
straight.
Contact an authorized service
provider for assistance
("Contacting HP" (page
Be sure that the fan is undamaged
and fully seated.
Be sure that all pins on the
connectors and components are
straight.
Contact an authorized service
provider for assistance
("Contacting HP" (page
Be sure that the I/O module is
undamaged and fully seated.
Be sure that all pins on the
connectors and components are
straight.
See "7-segment display status
codes and actions" (page 31)
specific steps.
Contact an authorized service
provider for assistance
("Contacting HP" (page
Press the Power On/Standby
button and hold for approximately
3 seconds.
Be sure that the power supply is
undamaged and fully seated.
Be sure that all pins on the
connectors and components are
straight.
Be sure that all components are
fully seated.
Flash the controller firmware.
Contact an authorized service
provider for assistance
("Contacting HP" (page
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