Troubleshooting - Hoover 5210 HERITAGE Instruction Manual

Troubleshooting

Problems and solutions
If you come across a problem, please refer to the troubleshooting checklist below. If the problem still
persists, please contact Hoover Customer Care for further assistance.
Stick vac does
not work
Suction power
has decreased
The stick vac will
not charge
The cleaner has
been charged
but unable to get
enough run time
from the cleaner
• Does the battery need charging?
• Has the hand vac been assembled correctly back into the body
of the stick vac?
• Check the dust cup, is it full and does it need to be emptied?
• Is the HEPA filter blocked? Does it need to be replaced or cleaned?
• Is there a blockage in the air inlet tunnel or on the roller of the
power brush that needs to be removed?
• Is the charger connected correctly to the power socket?
• Has the hand vac been correctly assembled to the body of the stick vac?
• Has the stick vac been fully charged – 6-8 hours?
• Does the battery require replacement?