Troubleshooting - Hoover H-Free 500 Hydro Plus User Manual

GB
IMPORTANT: It is recommended to wash the 360° Hydro roller after every cleaning and to leave to dry in upright position
for at least 24 hours.
IMPORTANT: Do not leave the wet 360° Hydro roller in the nozzle
IMPORTANT: The vacuum function on carpets should only be used when the Hydro roller is completely dry.
NOTE: If you prefer to wash it in the washing machine, it is recommended to use a gentle cycle below 40° and to remove
the 360° Hydro roller release flap. [20d]
Cleaning the Hybrid Care roller:
1. Remove the nozzle from the tube. [18]
2. Detach the Hybrid Care roller release button flap. It is positioned on the lateral side of the nozzle. [19]
3. Hold the Hybrid Care roller release flap and remove it from the nozzle.
4. To clean the Hybrid Care roller, remove excess debris using scissors. [19]
5. Re-fit the Hybrid Care roller. It can be fitted only in one direction. [19]
6. Close the Hybrid Care roller release flap to the nozzle.
Cleaning the rear wiper blade:
1. Remove the nozzle from the tube. [18]
2. Push the end side release flap and remove the rear wiper blade. [20]
3. To clean the rear wiper blade, you can clean it with wet cloth.
4. Re-fit the rear wiper blade in position.
Cleaning front wiper blade:
1. Remove the nozzle from the tube. [18]
2. Pull out the front wiper blade from slot. [20]
3. To clean the front wiper blade, you can clean it with wet cloth.
3. Re-fit the front wiper blade in position.
Replacing the Batteries
This cleaner is fitted with a rechargeable lithium ion battery pack which is replaceable.
WARNING: Only use approved replacement parts for your cleaner. Using parts not validated by hoover are dangerous and
will invalidate your guarantee.
WARNING: Do not try to open the battery pack and repair it by yourself.
1. Press the battery release button and pull the battery outside. [11]
2. Removed the old battery pack and replace with the new battery pack.
3. Dispose of the batteries safely. Used batteries should be taken to a recycling station and not disposed of with
household waste.
TROUBLE SHOOTING
Should you have any problem with you cleaner, follow this simple check list before calling the Hoover Customer Service
Centre:
A. Cleaner does not switch on
Check if the cleaner is charged
Check if the battery pack is assembled in place.
B. Cleaner stop working
Check if there is an obstruction in air inlet or in the tube, clear it and ensure the product is OFF. Once this is done simply
press the on/off button, the product will start working again.
C. Loss of suction or no suction
Empty the dust cup and wash the pre-motor filter and separator.
Remove nozzle and check for any blockages in the duct.
D. Batteries cannot be charged
This may be a result of very long storage periods (over half year).
Contact Hoover customer service to arrange battery replacement.
If the problem persists, contact the Hoover customer service center.
E. Floors do not dry evenly.
Check the 360° Hydro roller is fully wet and add one measuring cup of detergent.
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