Troubleshooting - Hoover ONEPWR Emerge User Manual

WARNING:
To reduce the risk of personal injury, always turn power switch off and remove battery before cleaning
or servicing.
There is an accessory missing
• Check the contents on the box to make sure the part is definitely included with your machine.
Why does the machine have no power?
• The battery is not fitted correctly.
• The battery has no charge.
See Charging the Battery section.
• The motor thermostat may have tripped. Empty the dirt container and check for blockages. Clean the filters and allow the
machine to cool for approximately 1 hour. If you have washed the filters, wait 24 hours to fully dry before placing back on
the machine.
See Cleaning the Filter and Separator section.
• The brushbar motor sensor in the floorhead or motorised pet tool has been activated. To reset, switch the machine off and remove the battery. Remove
the floorhead/tool from the reach wand/handheld and clear any obstruction. Wait 1 minute before refitting the floorhead /tool. and reactivating the
machine. Install the battery and switch the machine on.
Why won't the machine pick up?
• The dirt cup may not be fitted correctly.
• The dirt cup may be full or blocked. Check the dirt cup and handheld inlet for blockages.
• The filters may be clogged or need replacing.
• There may be a blockage.
See Checking for Blockages section.
• The floorhead may be blocked.
• The machine, floorhead and reach wand may not be correctly fitted.
Why is there a red light?
• Battery charge is running low (<20%).
Why won't the brushbar in the floorhead or motorised pet tool turn?
• The tool/brushbar/brushroll may be obstructed.
section.
• The machine, floorhead, reach wand and motorised pet tool may not be correctly fitted.
See Operation section.
See Assembly section.
See Cleaning the Filter and Separator section.
See Removing and Cleaning the Brushbar section.
See Charging the Battery section.
See Removing and Cleaning the Brushbar section and Removing and Cleaning the Motorised Pet Tool Brushbar
See Assembly section.
See Assembly section and Getting Started section.

TROUBLESHOOTING

21