Conditions Of Warranty - Hoover 5210 HERITAGE Instruction Manual

Conditions of warranty

Your Hoover cleaner, in the case of domestic use, has a one
year parts and labour warranty against product defects
and failures when the product is used in accordance with
the terms and conditions of this warranty statement.
This warranty commences from the original date of
purchase and is not transferable; please retain your
original proof of purchase for any warranty claims. This
warranty is valid only in the country where the cleaner is
purchased.
The cleaner must be operated in accordance with these
instructions and used only for domestic household
cleaning to remove DRY dirt and dust from household
carpets, flooring and fabrics. This cleaner is not fit to be
used as an industrial cleaner, and is not designed for the
collection of vitreous building material including particle
board, construction products and similar products such as
wood/fibres, cement, fillers, fibre glass etc or excessive or
frequent sand. The infrequent pick-up of these materials
in these circumstances may be harmful to your cleaner
and may void the manufacturer's warranty.
Accessories and consumables including dust bags and
filters, unless defective in manufacture, are not subject
to this warranty. In order to prolong the life of accessories
and consumables, regular care and maintenance is
recommended.
When properly used and cared for, your cleaner will
render excellent service; refer to the instruction manual
for further details, as misuse or failure to follow the
instructions makes this warranty void.
In the event of service or advice being needed,
please contact Electrical Home-Aids Pty Ltd, Ground
Floor, Building 3, Brandon Park Business Park, 530
Springvale Road, Glen Waverley Victoria 3150, or
on 1300 360 845, Monday-Friday 9am-5pm EST.
The decision to repair or replace the cleaner is at
the sole discretion of Electrical Home-Aids Pty Ltd.
If Electrical Home-Aids Pty Ltd decide to repair or replace
the cleaner, it will do so at its own cost.
Electrical Home-Aids Pty Ltd is unable to accept
responsibility under this warranty for any repair work
not carried out by an authorised Hoover Service Agent or from
the use of non-genuine parts. If any part is no longer available or
manufactured, Electrical Home-Aids Pty Ltd will replace it with a
genuine functional replacement part. This warranty does not
apply to the cost of replacing any parts of the product due to
normal wear and tear, alterations, improper installation, physical
abuse, misuse or accidental damage. Any transportation costs
involved in the repair of defective parts shall be borne by the
claimant.
If proof of purchase cannot be provided at the time of a
warranty claim or service, any work carried out on the cleaner
is chargeable.
The repair or replacement of the cleaner under this
warranty does not extend the original period of warranty.
Rechargeable Ni- MH Batteries. The warranty on your
rechargeable Ni- MH batteries (Batteries) is valid for a
period of 12 months from the original date of purchase
of your Hoover Heritage (verified by the original
proof of purchase receipt) and is not transferable.
The warranty for the batteries will be become void if,
the batteries are charged by any other equipment
other than the charger included with your Hoover
Heritage, any of the seals of the batteries enclosure
or cells are broken or show evidence of tampering,
the batteries is used in any equipment or service
other than the Hoover.
The benefits conferred by this warranty are
in addition to all other rights and remedies in
respect of the product as outlined under the
Competition and Consumer Act and other
State and Territory laws.
"Our goods come with guarantees that
cannot be excluded in the Australian
Consumer Law. You are entitled to a
replacement or refund for a major failure
and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the goods
repaired or replaced if the goods fail to
be of acceptable quality and the failure
does not amount to a major failure. "
Call Hoover Floorcare
with any product queries
Australia 1300 360 845
To find out more about our range,
visit: www.hoover.com.au
www.hoover.co.nz
email: sales@hooverfloorcare.com.au
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