2N Helios Force Installation Manual
Door access intercoms
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Summary of Contents for 2N Helios Force
- Page 1 ® Helios Force ® Helios Safety Door Access Intercoms Installation Manual www.2n.cz Version 1.0.0...
- Page 2 The product family developed by 2N TELEKOMUNIKACE a.s. includes intercoms, GSM and UMTS products, private branch exchanges (PBXs) and M2M solution. 2N TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years and represents a symbol of prosperity in the field of intercoms. Furthermore, the company dedicates significant attention to operator solutions as well as to effectively providing support for our distribution network and customer service.
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Page 3: Table Of Contents
Connection to Telephone Line ..................20 External Power Supply and Electric Lock Connection ........... 21 Mounting Completion ..................... 22 Button Tags – Insertion and Replacement - 2N® Helios Force only....... 23 Tag Printing ........................23 Tag Inserting / Replacing Instructions ................23... - Page 4 3. Programming and Use ............. 25 Programming ........................ 26 Entering Programming Mode ..................26 Programming Procedure ....................26 Programming Error ......................27 Deleting All Passwords, All Memories, Complete Initialisation ........28 If You Forget the Service Password ................28 Full Parameter Chart ....................29 Explanation of Some Parameters...................
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Page 5: Product Overview
Here is what you can find in this section: Product Description Upgrade ® Helios Force / Safety Components and Associated Products Terms and Symbols ... -
Page 6: Product Description
A wide range of settings allow for a variety of applications. ® Helios Force / Safety is very easy to install. All you have to do is connect the system into your PBX and feed it from a 12V power supply. ®... -
Page 7: Advantages Of Use
Variable mounting options (brick/plasterboard flush mounting, surface mounting) Sensitive microphone and powerful loudspeaker ® Dial buttons including name tags and backlight (2N Helios Force) ® Optional numerical keypad with backlight (2N Helios Force) Integrated electronic lock switches with wide setting options ... -
Page 8: Upgrade
Upgrade 1.2 Upgrade The manufacturer reserves the right to modify the product in order to improve its qualities. Version Changes... -
Page 9: Helios Force / Safety Components And Associated Products
4 buttons 1 button keypad ® Helios Force / Safety is designed for outdoor applications and requires no additional roof. ® Helios Force units can be flush or wall mounted without requiring any additional accessories. Use the appropriate mounting box (see below) for plasterboard and hollow brick flush mounting. -
Page 10: Flush Mounting Box, Frame
2N® Helios Force / Safety Components and Associated Products Flush Mounting Box, Frame 9151001 9151002 9152000 Brick flush mounting Plasterboard flush Mounting frame mounting box orange Aluminum GSM and VOIP Connection Accessories EasyGate GSM gateway Part No. 501303E Analogue/VoIP gateway... -
Page 11: Electric Locks
2N® Helios Force / Safety Components and Associated Products Electric Locks 932070 932080 932090 BEFO 1211 12V / 600 mA BEFO 1221 BEFO 1211MB with momentary pin with mechanical blocking Other Accesories 91341481E 12 V/2 A adapter Note: AC power supply is... -
Page 12: Terms And Symbols
Terms and Symbols 1.4 Terms and Symbols Symbols Safety Warning Always abide by this information to prevent injury of persons! Warning Always abide by this information to prevent damage to the device. Caution Important information for system functionality. ... -
Page 13: Description And Installation
Description and Installation ® In this section we describe the 2N Helios Force / Safety products and its installation. Here is what you can find in this section: Before You Start Mechanical Installation Button Tags – Insertion and Replacement ... -
Page 14: Before You Start
Before You Start 2.1 Before You Start Product Completeness Check ® Please check the contents of your 2N Helios Force / Safety delivery: ® 1 2N Helios Force / Safety (selected model) ® 1 frame (2N Helios Force only) 1 Torx 10 / Torx 20 double-ended wrench... -
Page 15: Mechanical Installation
Wall mounting (concrete and steel structures, entry barrier columns, etc.) What You Need: ® Just your 2N Helios Force / Safety unit (the frame is not applied) Flush mounting – classic bricks What You Need: A precisely cut hole or, optionally, the brick flush mounting box, Part No. - Page 16 Mechanical Installation Flush mounting – hollow bricks What You Need: Brick flush mounting box, Part No. 9151001 ® For 2N Helios Safety: Mounting frame, Part No. 9152000 Flush mounting – plasterboard wall What You Need: Plasterboard flush mounting box, Part No.
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Page 17: Common Mounting Principles
Remember that dowels of poor quality may easily get loose and fall out of the wall! ® Stainless steel screws are used for the 2N Helios Force / Safety assembly. Other screws than stainless steel ones corrode soon and may... -
Page 18: Wall Mounting
The manufacturer shall not be liable for injuries incurred as a result of unsafe mounting! 1. Select the 2N® Helios Force / Safety position with respect to the supply cables. Where the cables are installed inside a structure or wall, use the hole at the intercom bottom. -
Page 19: Flush Mounting - Classic Bricks
Mechanical Installation Flush Mounting – Classic Bricks If you use the brick flush mounting box, follow the instructions included in the box. If you do not use the mounting box, follow the instructions below: 1. Make a hole using the template. Suppose that all the required cables have been carried into the hole. -
Page 20: Flush Mounting - Thermally Insulated Wall
Mechanical Installation Flush Mounting – Thermally Insulated Wall Cut out the thermal insulation layer using the template (the same as for classic brick wall). Caution The hole depth depends on the insulation layer thickness. If the insulation layer is rather thick, you may need longer screws! If there are hollow bricks under the insulation, make sure that your screws pass through the whole dowel (50 mm) and fix the dowel reliably. -
Page 21: Flush Mounting - Hollow Bricks
® Suppose you intend to install your 2N Helios Force / Safety unit into a wall made of hollow bricks. Note that the external side of the bricks gets damaged by cutting and the dowels cannot practically be fixed into the thin internal part of the bricks. -
Page 22: Use Of Cable Bushings
Use of Cable Bushings ® The cable bushings included in the 2N Helios Force / Safety delivery are designed for the following cables: Big bushing: for two cables of the diameter of 5–6 mm (UTP cable), or, upon insert replacement, for one thick cable/tube of the diameter of up to 14 mm. -
Page 23: Electric Installation
Helios Force / Safety to your PBX and how to connect supply voltage and the electric lock. PCB Connectors ® Fig. 2.11 shows the lay-out of connectors on the 2N Helios Force / Safety printed circuit board (PCB). Figure 2.11 ®... -
Page 24: Compatibility
Safety can work without these circuits too (amplifier is bypassed in this case). 2N® Helios Force / Safety sends an acoustic signal on having been connected to a line (or after having been disconnected from the line for a defined period of time). -
Page 25: External Power Supply And Electric Lock Connection
The electric lock can be fed from the same source as the intercom or another supply. ® Helios Force / Safety contains a solid-state switch, which is able to switch both AC and DC regardless of polarity. Make sure that the current and voltage values do not exceed limits (refer to the Technical Data) and that the technical parameters of the lock and power supply are compatible. -
Page 26: Mounting Completion
An incorrect mounting may compromise the intercom water tightness. Water leakage may damage the electronic part of the system. ® Stainless steel screws are used for the 2N Helios Force / Safety assembly. Other screws than stainless steel ones corrode soon and may... -
Page 27: Button Tags - Insertion And Replacement - 2N® Helios Force Only
Replacement - 2N® Helios Force only Tag Printing Every 2N® Helios Force delivery includes a sheet of translucent foil, which can be laser-printed. Cut the printed foil and insert the tags in the name plates. Every name plate includes a piece of foil, which can be written over manually, using a waterproof permanent marker, if necessary. -
Page 29: Programming And Use
Programming and Use ® In this section we describe the basic and extending functions of the 2N Helios Force / Safety product. Here is what you can find in this section: Programming Full Parameter Chart Function Description ... -
Page 30: Programming
Programming 3.1 Programming All the intercom parameters, including the keypad ones, are set remotely using any tone-dialling telephone set (or a mobile phone). First call the intercom and enter the programming mode. The access to this mode is service password protected. A voice menu is available in the programming mode and so you need not use this manual to program standard parameters. -
Page 31: Programming Error
Programming with function 812 individually. The default status is a single password in the list, namely 00 for switch 1. This special password cannot be entered from the intercom keypad. To cancel them, you have to remove them from the list: Function 997 deletes the entire password list including the password 00. -
Page 32: Deleting All Passwords, All Memories, Complete Initialisation
Programming Deleting All Passwords, All Memories, Complete Initialisation The following three functions facilitate your programming by clearing all previous settings: deletes the entire password list for switch including password 00. deletes memories of all buttons (01 - 02) plus Arrival/Departure and Day/Night passwords. -
Page 33: Full Parameter Chart
Full Parameter Chart Full Parameter Chart Parameter Parameter Name Range Default Note (function) Up to Button 01 blank memories digits Note 1: Button number 05 – 54 can be used to store pre-programmed Up to numbers, accessable via keypad Button 04 blank (enable parameter 922) memories... - Page 34 Full Parameter Chart Parameter Parameter Name Range Default Note (function) Dialling timeout 5-99 Range of 0.5 - 9.9s after pick-up 0.8s DTMF transmitting 0-12 1 step = 1 dB level 1 = loud with confirmation Automatic Multiple disabled 2 = silent with confirmation Number Dialling for all 3 = SP without confirmation...
- Page 35 Full Parameter Chart Parameter Parameter Name Range Default Note (function) time Minimum busy tone or pause 0-255 0.08s duration Maximum busy 70 = These parameters control the busy tone or pause 0-255 0.7s tone detection. They are used for call duration termination and automatic dialling.
- Page 36 Full Parameter Chart Parameter Parameter Name Range Default Note (function) Intercom The number enables intercom identification digits identification. number digit = type of message repeated after dialling. 2 digit = type of message after confirmation. The following digits are used: 2 = identification (974) - loud Message options for speaking...
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Page 37: Explanation Of Some Parameters
Full Parameter Chart Explanation of Some Parameters Explanation of Parameters 951, 952, 953 Ringing tone (example) At this time Helios detects, Long pause Ringing tone that ringing tone had ended. Par. Par. 953 Par. 953 Explanation of Parameters 942, 943, 944 Busy tone pause tone time... -
Page 38: Function Description
Number Dialling mode is OFF. For this special mode refer to the Automatic Multiple Number Dialling section. Function Description – Numerical Keypad Models ® Helios Force model 9151201K-E is equipped with a numerical keypad. The keypad provides a number of functions: traditional code lock ... -
Page 39: From Internal User's View (Survey Of Functions)
Function Description From Internal User's View (Survey of Functions) Calling to 2N® Helios Force / Safety You call the appropriate extension and the intercom makes the call and gives a confirmation tone after two rings (or as pre-programmed). Now you can speak and control the switch, program the intercom (see later), and listen to what is going on outside and speak to the calling party if desired. -
Page 40: Signals Overview
Function Description Call extension The intercom beeps 10 seconds before the call end. To extend the call by 30 seconds press on your telephone (DTMF). You can use this function repeatedly. The visitor, however, cannot use this function! Programming The access to this mode is password-protected. For details refer to the Programming section. -
Page 41: Call Termination Options - Summary
Function Description Call Termination Options - Summary The busy or continuous tone after the call end. The ringing tone after a predefined count of rings. The subscriber ‘at the other end’ pressed The preset maximum call duration has elapsed. 30 seconds after the switch use has elapsed. An intercom button was pressed during the call. -
Page 42: Traditional Telephone
Function Description Traditional Telephone Any number can be “dialled” in this mode. To dial, press , and to hang up use These keys are typically provided with pictograms . PSTN calls can be barred for a line in the PBX. The dialling type (tone, pulse) is selected in the programming mode. -
Page 43: Keypad Operation Instructions - Summary
Function Description Keypad Operation Instructions - Summary Door opening – code lock Enter any valid password for switch 1 and Warning! Password 00 may not be used! Switch 2 activation: Enter any valid password for switch 2 and Warning! Password 11 may not be used! Traditional button telephone ... -
Page 44: Frequently Asked Questions About Keypad Function
Function Description Frequently Asked Questions About Keypad Function Can any of the switches be activated permanently? Yes, the additional switch can be activated by one password and deactivated by another. Is it possible to arrange for the switch to be activated during the ... -
Page 45: Intercom Statuses And Available Operations
Function Description Intercom Statuses and Available Operations Operation Button pressing – new call --- --- --- --- Call extension - DTMF --- Call termination - DTMF Hang-up upon continuous, busy or ringing --- ... -
Page 46: Section For Advanced Users
Section for Advanced Users Section for Advanced Users Automatic Multiple Number Dialling When you press an intercom button, you may find out that the called line is busy or the called party is absent. The intercom is able to identify these situations and solve them by Automatic Multiple Number Dialling if one of three automatic dialling modes is enabled. - Page 47 Section for Advanced Users If the ringing tone stops before the predefined count of rings is achieved and the call is thus very short (e.g. 2 seconds), it is not clear whether the call should be regarded as successful. Therefore, a new type of automatic dialling has been added - type 4. The difference is as follows: Type 3 regards such a call as successful only if the door is opened.
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Page 48: Dtmf Control
Section for Advanced Users Silent Automatic Multiple Number Dialling This mode fully conceals the fact that a telephone call is made. When a button is pressed, the loudspeaker is off and no PBX or dialling tone can be heard. The loudspeaker is switched on when the called subscriber confirms connection (by pressing on its telephone). -
Page 49: Survey Of Messages
Section for Advanced Users Survey of Messages The table below includes a survey of language versions for standard announcements. English is selected by default. To select another language, use parameters 976 and 977. Outgoing call message Language Value of selection – End of call Confirmation parameter... -
Page 50: Arrival/Departure, Day/Night Modes
Section for Advanced Users Arrival/Departure, Day/Night Modes 2N® Helios Force / Safety can identify easily where to ‘route’ (switch) a call after a button is pressed. All you have to do is call the intercom and enter the following: I‘m leaving: password I‘m back:... -
Page 51: Maintenance
The manufacturer reserves the right to modify the product in order to improve its qualities. 2N® Helios Force / Safety contains no environmentally harmful components. When the product‘s service life is exhausted and you would like to dispose of it please do so in... -
Page 53: Technical Parameters
Technical Parameters In this section we describe the technical parameters of the ® Helios Force / Safety product. -
Page 55: Technical Parameters
Technical Parameters 4.1 Technical Parameters Telephone Parameters Value Conditions Minimum required off-hook line current 15 mA Off-hook Minimum required on-hook line voltage 20 V Hang-up DC voltage drop (off-hook) < 8 V I = 25 mA < 16 V I = 50 mA Lead current while hang-up <... - Page 56 Technical Parameters Buttons Button design 1 to 4 transparent, white backlit buttons with Helios Force easily replaceable name tags Button design Helios Safety One illuminated, stainless steel pushbutton Audio Microphone 1 integrated microphone Power amplifier 0.5 W output power Physical Properties...
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Page 57: Supplementary Information
Supplementary Information ® This section provides supplementary information on the 2N Helios Force / Safety product. Here is what you can find in this section: Directives, Laws and Regulations Troubleshooting General Instructions and Cautions ... -
Page 58: Directives, Laws And Regulations
Directives, Laws and Regulations 5.1 Directives, Laws and Regulations ® Helios Force / Safety conforms to the following directives and regulations: Directive 1999/5/EC of the European Parliament and of the Council, of 9 March 1999 – on radio equipment and telecommunications terminal... -
Page 59: Troubleshooting
Troubleshooting 5.2 Troubleshooting For tips concerning solutions of other potential problems see faq.2n.cz. -
Page 60: General Instructions And Cautions
General Instructions and Cautions 5.3 General Instructions and Cautions Please read this User Manual carefully before using the product. Follow all instructions and recommendations included herein. Any use of the product that is in contradiction with the instructions provided herein may result in malfunction, damage or destruction of the product. -
Page 61: Electric Waste And Used Battery Pack Handling
General Instructions and Cautions Electric Waste and Used Battery Pack Handling Do not place used electric devices and battery packs into municipal waste containers. An undue disposal thereof might impair the environment! Deliver your expired electric appliances and battery packs removed from them to dedicated dumpsites or containers or give them back to the dealer or manufacturer for environmental-friendly disposal. - Page 62 2N TELEKOMUNIKACE a.s. Modřanská 621, 143 01 Prague 4, Czech Republic Tel.: +420 261 301 500, Fax: +420 261 301 599 E-mail: sales@2n.cz Web: www.2n.cz DR1905 v1.0...
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