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Related Manuals for 2N Helios
Summary of Contents for 2N Helios
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Page 1: User Manual
® Helios Door Access Communicator User Manual Version www.2n.cz Firmware version 11.02.02... - Page 2 The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways, private branch exchanges (PBX), and door and lift communicators. 2N TELEKOMUNIKACE a.s. has been ranked among the Czech top companies for years and represented a symbol of stability and prosperity on the telecommunications market for almost two decades.
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Page 3: Table Of Contents
Product Description ....................... 8 Basic Features........................9 Advantages of Use ......................9 Changes ........................10 ® Helios Components and Associated Products ..........11 Basic and Extender Units ....................11 Installation Accessories ....................12 Increased Resistance Accessories ................13 GSM a nd VOIP Connection Accessories .............. - Page 4 Buttons Substitution ....................... 56 Keypad Operation Instructions - Summary ..............57 Frequently Asked Questions About Keypad Function............ 58 2N® Helios Statuses and Available Operations ............. 59 Section for Advanced Users ..................60 Automatic Multiple Number Dialling ................60 Survey of Messages ....................... 63 Arrival/Departure, Day/Night Modes................
- Page 5 5. Technical Parameters ............67 Technical Parameters ....................68 Telephone Parameters ....................68 Other Parameters ......................69 6. Supplementary Information ..........71 Directives, Laws and Regulations ................72 Troubleshooting ......................73 FAQ ..........................73 General Instructions and Cautions ................74 Electric Waste and Used Battery Pack Handling ............
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Page 7: Product Overview
Product Overview ® In this section, we introduce the 2N Helios product, outline its application options and highlight the advantages following from its use. Here is what you can find in this section: Product Description Changes ® Helios Components and Associated Products ... -
Page 8: Product Description
® Helios is also easy to use. Just press the desired call button and 2N® Helios will automatically „dial‟ the number pre-stored in the respective memory. The number of buttons is flexible as it is a modular unit. -
Page 9: Basic Features
Product Description Basic Features Exclusive design, – high-grade stainless steel finish. Water resistant Exclusive white button backlight – white LEDs Modularity – up to 54 buttons + keypad Up to 16 buttons per unit. Each basic unit has a space for camera and card reader build-in modules ... -
Page 10: Changes
Changes 1.2 Changes Version Changes A new version of the communicator firmware released in April 2007. Marking: FW:07-02-22 New voice functions – new parameters 974, 976 and 977 Dual tone detection New factory setting for parameter 951 Vandal resistant assortment upgraded ... -
Page 11: Helios Components And Associated Products
2N® Helios Components and Associated Products ® 1.3 2N Helios Components and Associated Products Basic and Extender Units Part No. 9135130E Part No. 9135130KE Part No. 9135181E Basic unit Basic unit Extender unit 3 buttons 3 buttons + keypad 8 buttons Part No. -
Page 12: Installation Accessories
® otherwise. The box with frame (without roof) allows for installation of 2N Helios in indoor applications so that the unit does not practically stick out (up to 1 mm). -
Page 13: Increased Resistance Accessories
2N® Helios Components and Associated Products Increased Resistance Accessories Part No. 9135511E Part No. 9135511KE Part No. 9135515E Vandal resistant mask Vandal resistant mask Vandal resistant mask 3-button basic module 3-button basic module 8-buttons extending + Vandal resistant wall with keypad + Vandal... -
Page 14: Video Accessories
2N® Helios Components and Associated Products Video Accessories Part No. 9135210E Part No. 9134147E Part No. 9134137E 7" colour LCD In-built colour CCD MPEG4 LAN video server monitor (TFT) camera Video records can be observed by anybodies PC via the LAN, no... -
Page 15: Card Readers
2N® Helios Components and Associated Products Card Readers 9134165E Chip card 91341612WE Built-in reader module 91341611WE for basic modules Reader set for basic without keypad modules with keypad 9134166E Both readers has a memory for 748 users and RS485 Chip key fob interface. -
Page 16: Terms And Symbols Used
PSTN public switched telephone network. Outgoing call 2N® Helios-telephone connection made, e.g. by a pressing a button. Incoming call telephone-2N® Helios connection. Programming mode 2N® Helios programming mode accessible from by dialling into the intercom only. -
Page 17: Manual Symbols
Terms and Symbols Used Manual Symbols Safety Always abide by this information to prevent injury of persons. Warning Always abide by this information to prevent damage to the device. Caution Important information for system functionality. Useful advice. ... -
Page 19: Description And Installation
Description Installation ® This section describes the 2N Helios product and its installation. Here is what you can find in this section: Before You Start Mounting – Mechanical Installation Button Numbering Button numbering – whole-button sets Also applies to... - Page 20 Button numbering – double-button set 15 23 31 39 16 24 32 40 17 25 33 41 18 26 34 42 19 27 35 43 20 28 36 44 Also applies to 21 29 37 45 keypad sets 22 30 38 46 Caution For the time being, Vandal resistant panels are available only for single-...
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Page 21: Before You Start
2.1 Before You Start Product Completeness Check Please check the contents of your delivery: ® 1 2N Helios unit 1 Quick installation guide 1 User Manual on a CD 1 Hexagonal wrench 2/5 1 Transparent name plate foil of size A5 ... -
Page 22: Mounting - Mechanical Installation
An overview of the installation types and the list of the required components are provided in the table below. Installation type What you need for installation Indoor, on surface ® Helios only Indoor, flush mounting ® Helios box with 1-module frame 9135351E box with 2-module frame 9135352E Outdoor, on surface ®... -
Page 23: Surface Mounting
3. Put the blanking modules on the unused side holes as shown in the figure. 4. If you are utilising a roof module, you should install it now. 5. Screw 2N® Helios onto the wall. Carry the supply cables (line, lock, power supply) through one of the holes into the basic unit frame. -
Page 24: Flush Mounting
6. If you use a roof module, fix its upper and side edges to the wall using silicone glue as shown in the figure to the right. Keep the following outdoor mounting principles: Always connect the backlight – it serves to equipment heating. -
Page 25: Electrical Installation
Connection to Telephone Line Connect 2N® Helios simply using LINE terminals. The advantage is that 2N® Helios requires no power supply because all power is fed from the telephone line – except for the button backlight and electric lock, if connected. Nevertheless, 2N® Helios can work without these circuits too and sends an acoustic signal on having been connected to a line (or after having been disconnected from the line for a defined period of time). - Page 26 Fig.: PCB Layout, Version 10...
- Page 27 Fig.: PCB Layout, Version 14...
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Page 28: Description Of Terminals
It carries unnecessary risks to connect the unit in this way. It is in no case recommended to connect 2N® Helios in parallel to another telephone or another 2N® Helios door communicator. It is neither admissible to use equipment that switches one line between two or more sets (intelligent double branch, etc.). -
Page 29: Typical Electric Lock Connection
Typical Electric Lock Connection 2N® Helios contains a solid-state switch equipped with V-MOS transistors, which is able to switch both ac and dc regardless of polarity. Make sure that the current and voltage values do not exceed limits (refer to the Technical Data) and that the technical parameters of the lock and power supply are compatible. -
Page 30: Typical Backlight Power Supply
We recommend you to use a UTP cable (8-wire, approx. 5.5 mm output diameter) for 2N® Helios connection. Push the cable into the groove on the left side of the cover. If you combine this cable with another one (e.g. the electric lock 2-wire cable), insert the 2-wire first and then the UTP cable to prevent the 2-wire cable from falling out. -
Page 31: Grounding Terminal Connection - Mandatory
Grounding Terminal Connection - Mandatory Any person that gets in contact with 2N® Helios may carry an electrostatic charge of several thousands of Volts. Drawing one‟s finger near to the 2N® Helios metal panel may result in spark discharge. The purpose of the grounding terminal is to protect the product against this discharge. -
Page 32: Separate Backlight And Electric Lock Supply
Lock and Backlight Connection Connection of Switch 2 A new additional switch, Part No. 9135250E, has been designed for 2N® Helios. It can be mounted into any basic unit, as an added option. To connect it, follow the instructions included in the switch delivery. -
Page 33: Camera Installation
2.4 Camera Installation The camera unit, Part No. 9135210E, can be built into any 2N® Helios basic unit during installation or as an option to be added later. You can also use the camera unit in combination with any Vandal resistant panel. It is a colour CCD camera with high resolution of 420 TV rows, with a monochrome night mode (infrared backlight hidden under the nameplates), and has a wide-angle pin-hole lens (90º... -
Page 34: Extending Module Connection
– an input connector (for connection towards ® the 2N Helios basic unit) and an output connector (for connection of another, more remote unit). Be sure to maintain the correct orientation of the units and avoid connector mismatch to ensure a proper function of the device! Module Cable Interconnection The cable is included in every extending module delivery. -
Page 35: Maximum Count Of Extenders
Connector for next extender module connection Basic unit Extender unit Removed upper part of (open) (bottom part) extender module Fig.: 16–Button Extender Module Connection to Basic Unit Caution Extension modules must be interconnected by mounting jumper (tunnel), delivered together with each extension unit. This part is made from conductive plastic. -
Page 36: Button Numbering
Button Numbering Button numbering – whole-button sets Also applies to keypad sets Button numbering – double-button set 15 23 31 39 16 24 32 40 17 25 33 41 18 26 34 42 19 27 35 43 20 28 36 44 Also applies to 21 29... -
Page 37: Buttons Labels - Insertion, Replacement
2.6 Buttons Labels – Insertion, Replacement Instructions 1. Remove the 2N® Helios metal cover. To do this, use a hexagonal key, unscrew the screw as shown in the figure and take the cover off. Remove the name plates as shown in the figure using, e.g., a screw driver. -
Page 38: Label Material And Printing
Label Material and Printing Every 2N® Helios delivery includes a sheet of transparent foil that can be easily printed, with a laser printer. Cut the printed foil into pieces and insert the labels into the name plates. Do not use paper to avoid water logging. -
Page 39: Mounting - Completion
2.7 Mounting - Completion ® 1. Remember to seal the 2N Helios IP cable passage hole properly to avoid moisture in-leak and damage to electronics due to condensation. ® 2. Make sure that the wires inside 2N Helios IP are not squeezed and insert the plastic top cover (a transparent plastic mould) carefully making its contacts plug into the electronics board connectors. - Page 40 WRONG Gap between plastic cover and loudspeaker seal - water may leak in and damage electronics If the loudspeaker support is in a wrong position, the plastic cover may catch the support brim (see the arrow) and, if treated roughly, lead to component deformations.
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Page 41: Helios Configuration
® Helios Configuration ® This section describes the 2N Helios configuration. Here is what you can find in the section: Programming Full Parameter Chart ... -
Page 42: Programming
3.1 Programming All 2N® Helios parameters, including the keypad ones, are set remotely using any tone-dialling telephone set (or a mobile phone). First call 2N® Helios and enter the programming mode. The access to this mode is service password protected. -
Page 43: Programming Error
Each switch can be controlled with up to 10 different passwords that are listed in the 2N® Helios memory. Passwords can be added to the list using functions 811 and 821 and deleted with functions 812 and 822 individually. The default status is a single password in the list, namely 00 for switch 1 and 11 for switch 2. -
Page 44: Deleting All Passwords, All Memories, Complete Initialisation
Therefore, enter the service password as the value. Warning: Full initialisation takes a few seconds, 2N® Helios sends a continuous tone while memory clearing. Functions 997 and 998 take a little less time and are signalled by a continuous tone too. -
Page 45: Full Parameter Chart
Full Parameter Chart 3.2 Full Parameter Chart Parameter Rang Parameter Name Default Note (function) Up to All button blank memories digits Digits 0-9 can only be entered directly into the memories. Special characters are entered additionally using function XX7: Enter special chars pause Count of automatic 0 = off... - Page 46 4 = SP without confirmation The called party recognises better Ticking into call 0-12 0 = off that the incoming call is from 2N® Helios. Warning!!! No connection is Count of rings established if a higher value is before incoming...
- Page 47 Full Parameter Chart Minimum 10 - 20 = If the tone is longer, 2N® Helios continuous tone hangs up. time Minimum busy tone or pause 0-255 0.08s duration Maximum busy 70 = These parameters control the busy tone or pause 0-255 0.7s...
- Page 48 Terminology: For the purpose hereof, parameter means a value that is stored in the 2N® Helios memory and can be re-programmed. Function is a means of execution of another service such as initialisation, software version identification and so on.
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Page 49: Explanation Of Some Parameters
The parameters can be set to overlap activation of the two switches: SWITCH 1 SWITCH 2 Explanation of Parameters 951, 952, 953 Ringing tone (example) At this time Helios detects, Long pause Ringing tone that ringing tone had ended. Par. - Page 50 Since the tone – pause difference is 500 – 250 = 250 ms, set parameter 944 to 300 ms, for example. Note Increase parameter 944 also when 2N® Helios is placed in a hall or corridor with a large decay time.
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Page 51: Function And Use
Function and This section describes the basic and extending functions of the product. Here is what you can find in the section: Function Description Section for Advanced Users Maintenance ... -
Page 52: Function Description
If the 2N® Helios unit is connected to a telephone system you may be able to tag the port that 2N® Helios is connected to so that you can see on the ringing phone that it is 2N® Helios that is calling. When the called party answers the call, the visitor and tenant can speak to each other and If an electric lock is connected to 2N®... -
Page 53: From Internal User's View (Survey Of Functions)
You call the appropriate extension and 2N® Helios makes the call and gives a confirmation tone after two rings (or as pre-programmed). Now you can speak and control the 2 switches, program 2N® Helios (see later), and listen to what is going on outside and speak to the calling party if desired. -
Page 54: Signals Overview
Function Description Call extension 2N® Helios beeps 10 seconds before the call end to extend the call by 30 seconds press on your telephone (DTMF). You can use this function repeatedly. The visitor, however, cannot use this function! Programming The access to this mode is password-protected. For details refer to the Programming section. -
Page 55: Call Termination Options - Summary
One of the tone components must be of 440 Hz. Code Lock The electronic lock connected to 2N® Helios can not only be activated by the phone but also directly from the door using the keypad. In this mode, the keypad behaves... -
Page 56: Traditional Button Telephone
01 and 54 (0 may not be omitted) are pressed, the call to the pre- programmed number is made. You can use 2N® Helios as if it had up to 54 separate buttons, which saves buying the extender units and space on the installations wall. -
Page 57: Keypad Operation Instructions - Summary
Enter any valid password for switch 2 and Warning! Password 11 may not be used! Traditional button telephone gets 2N® Helios ready to dial a number. … Dials a number. Transmits into tone dialling during pulse dialling. Transmits a character in tone dialling. -
Page 58: Frequently Asked Questions About Keypad Function
Can I use the code lock while another person is speaking through 2N® Helios? Yes but this is not advisable as you should be aware that the password is private and could contravene security. What happens when I press a number with no pre-programmed ... -
Page 59: N® Helios Statuses And Available Operations
Function Description 2N® Helios Statuses and Available Operations Operation Button pressing – new call --- --- --- --- Call extension - DTMF --- Call termination - DTMF Hang-up upon continuous, busy or ringing --- ... -
Page 60: Section For Advanced Users
4.2 Section for Advanced Users Automatic Multiple Number Dialling When you press a 2N® Helios button, you may find out that the called line is busy or the called party is absent. 2N® Helios is able to identify these situations and solve them by Automatic Multiple Number Dialling if one of three automatic dialling modes is enabled. - Page 61 However, this may only decelerate automatic dialling (the busy tone may not be recognised, e.g.). Even if 2N® Helios cannot identify the DTMF, the connection is established (yet for a shorter time).
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Page 62: Dtmf Control
There are situations in which the calling person does not want to or cannot speak for security reasons in the automatic dialling mode. In these cases, 2N® Helios can play back a message stored in its memory. The test series includes the “Wait please, connection is being established"... -
Page 63: Survey Of Messages
Section for Advanced Users The above-mentioned commands may not be accepted due to poor connection if sent during a message. To avoid this, press the button during the time of silence (between messages). Survey of Messages The table below includes a survey of language versions for standard announcements. English is selected by default. -
Page 64: Arrival/Departure, Day/Night Modes
Section for Advanced Users Arrival/Departure, Day/Night Modes 2N® Helios can identify easily where to „route‟ (switch) a call after a button is pressed. All you have to do is call 2N® Helios and enter the following: I‘m leaving: password I‘m back:... -
Page 65: Maintenance
Maintenance 4.3 Maintenance Cleaning If used frequently, 2N® Helios, especially the keypad, gets dirty. To clean it, use a piece of soft cloth moistened with clean water. We recommend you to obey the following principles while cleaning: Never use aggressive detergents (such as abrasives or strong ... -
Page 67: Technical Parameters
Technical Parameters This section describes the technical parameters of the product. -
Page 68: Technical Parameters
Technical Parameters 5.1 Technical Parameters Telephone Parameters Parameter Value Conditions Minimum required off-hook line current 15 mA Off-hook Minimum required on-hook line voltage 20 V Hang-up DC voltage drop (off-hook) < 8 V I = 25 mA < 16 V I = 50 mA Lead current while hang-up <... -
Page 69: Other Parameters
Technical Parameters Other Parameters Switch – max. voltage 48 V AC, DC Switch – min., voltage 9 V AC, DC Switch – max. current 2 A AC, DC Backlight – rated voltage 12 V Backlight – max. voltage 24 V Backlight –... -
Page 71: Supplementary Information
Supplementary Information This section provides supplementary information of the product. Here is what you can find in this section: Regulations and Directives ... -
Page 72: Directives, Laws And Regulations
Directives, Laws and Regulations 6.1 Directives, Laws and Regulations ® Helios conforms to the following directives, laws and regulations: Act No. 22/1997 Coll. Of January 24, 1997 on technical requirements of products and amendments to some laws Directive 1999/5/EC of the European Parliament and of the Council, of 9 ... -
Page 73: Troubleshooting
Troubleshooting 6.2 Troubleshooting For tips concerning solutions of other potential problems see faq.2n.cz. -
Page 74: General Instructions And Cautions
General Instructions and Cautions 6.3 General Instructions and Cautions Please read this User Manual carefully before using the product. Follow all instructions and recommendations included herein. Any use of the product that is in contradiction with the instructions provided herein may result in malfunction, damage or destruction of the product. -
Page 75: Electric Waste And Used Battery Pack Handling
General Instructions and Cautions Electric Waste and Used Battery Pack Handling Do not place used electric devices and battery packs into municipal waste containers. An undue disposal thereof might impair the environment! Deliver your expired electric appliances and battery packs removed from them to dedicated dumpsites or containers or give them back to the dealer or manufacturer for environmental-friendly disposal. - Page 76 2N TELEKOMUNIKACE a.s. Modřanská 621, 143 01 Prague 4 Tel.: +420 261 301 111, Fax: +420 261 301 999 E-mail: sales@2n.cz Web: www.2n.cz DR1322 v3.0...
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