2N Helios Force Installation Manual
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2N Helios Force Installation Manual

Door access intercom
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2N Helios Force/Safety
Door Access Intercom
Installation Manual
Version:
1.1
www.2n.cz

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Summary of Contents for 2N Helios Force

  • Page 1 ® 2N Helios Force/Safety Door Access Intercom Installation Manual Version: www.2n.cz...
  • Page 2 2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services. On www. faq.2n.cz you can find information regarding products adjustment and instructions for optimum use and procedures „What to do if...".
  • Page 3 3.1 Programming 3.2 Full Parameter Chart 3.3 Function Description 3.4 Section for Advanced Users 3.5 Maintenance 3.6 Downloads 4. Technical Parameters 5. Supplementary Information 5.1 Troubleshooting 5.2 Directives, Laws and Regulations 5.3 General Instructions and Cautions 2N TELEKOMUNIKACE a.s., www.2n.cz 3/72...

  • Page 4: Product Overview

    You can control the switch using a numerical keypad or, during a call, using any telephone set. An additional switch module can be installed if necessary. A wide range of settings allow for a variety of applications. 2N TELEKOMUNIKACE a.s., www.2n.cz 4/72...
  • Page 5 Configuration via phone (voice menu based) Operates on any analogue telephone line Stable line power feeding High acoustic quality Special functions includes automatic dialling of multiple numbers, silent dialling, departure/arrival, day/night mode, second switch delay 2N TELEKOMUNIKACE a.s., www.2n.cz 5/72...

  • Page 6: Components And Associated Products

    1.1 Components and Associated Products Basic Units Part No. 9151201-E ® Helios Force 1 button Part No. 9151201K-E ® Helios Force 1 button with keypad Part No. 9151204-E ® Helios Force 4 buttons 2N TELEKOMUNIKACE a.s., www.2n.cz 6/72...
  • Page 7 Use the appropriate mounting box (see below) for plasterboard and hollow brick flush mounting. ® Helios Safety units can be wall mounted (frame is not included, but can be ordered separately). 2N TELEKOMUNIKACE a.s., www.2n.cz 7/72...

  • Page 8: Flush Mounting Box, Frame

    Plasterboard flush mounting box Part No. 9152000 Mounting frame orange Aluminum Part No. 9151018 Security screws An alternative that is safer than regular screws. Torx with a pin. Supplied with the appropriate handle. GSM and VOIP Connection Accessories 2N TELEKOMUNIKACE a.s., www.2n.cz 8/72...

  • Page 9: Other Accesories

    EasyGate PRO Part No. 91341711E Analogue/VoIP gateway Electric Locks Part No. 932070 BEFO 1211 12 V / 600 mA Part No. 932080 BEFO 1221 with momentary pin Part No. 932090 BEFO 1211MBwith mechanical blocking Other Accesories 2N TELEKOMUNIKACE a.s., www.2n.cz 9/72...
  • Page 10 Additional switch with exit button feature. NO/NC contacts time-unlimited switching, up to 48V/ 2A Exit button time adj.1 - 6 sec. Part No. 91341481E 12 V / 2 A adapter Note: AC power supply is not applicable. 2N TELEKOMUNIKACE a.s., www.2n.cz 10/72...

  • Page 11: Terms And Symbols

    Warning Always abide by this information to prevent damage to the device. Caution Important information for system functionality. Useful information for quick and efficient functionality. Note Routines or advice for efficient use of the device. 2N TELEKOMUNIKACE a.s., www.2n.cz 11/72...

  • Page 12: Description And Installation

    ® In this section we describe the Helios Force/Safety products and its installation. Here is what you can find in this section: 2.1 Before You Start 2.2 Mechanical Installation 2.3 Electric Installation 2.4 Button Tags 2N TELEKOMUNIKACE a.s., www.2n.cz 12/72...

  • Page 13: Product Completeness Check

    1× big blank with nut 1× small bushing with nut 1× bushing plug, big size 2× bushing plugs, small size ® 1× Helios Force / Safety Brief Manual 1× mounting template 1× CD 1× A5 transparent name plate foil 1× spare name tag 4×...

  • Page 14: Mechanical Installation

    Remember that dowels of poor quality may easily get loose and fall out of the wall! ® Stainless steel screws are used for the 2N Helios Force/Safety assembly. Other screws than stainless steel ones corrode soon and may aesthetically deteriorate the surrounding environment! Having removed the front panel, make sure that no dirt gets inside the product (check the sealing surface and microphone sound guides).

  • Page 15: Flush Mounting - Classic Bricks

    Hole: (132 × 223 × 83) mm (with flush mounting box) Hole: (112 × 220 × 70) mm (without flush mounting box) Make a hole using the template. Suppose that all the required cables have been carried into the hole. 2N TELEKOMUNIKACE a.s., www.2n.cz 15/72...
  • Page 16 We recommend to seal the frame – wall gap with a silicone or another sealant to avoid wall dampening as a result of water leakage. Do not complete mounting until you have finished electrical installation. 2N TELEKOMUNIKACE a.s., www.2n.cz 16/72...

  • Page 17: Flush Mounting - Thermally Insulated Wall

    Flush Mounting – Thermally Insulated Wall Cut out the thermal insulation layer using the template (the same as for classic brick wall). What You Need: Longer screws (depending on the thermal insulation thickness) Hole: (112 × 220 × 70) mm 2N TELEKOMUNIKACE a.s., www.2n.cz 17/72...

  • Page 18: Flush Mounting - Plasterboard

    Flush Mounting – Plasterboard Use the plasterboard flush mounting box and follow the instructions included therein. What You Need: Plasterboard flush mounting box, Part No. 9151002 Hole: 118 × 237mm 2N TELEKOMUNIKACE a.s., www.2n.cz 18/72...

  • Page 19: Flush Mounting - Hollow Bricks

    Hole: (132 × 223 × 83) mm Wall Mounting Wall (surface) mounting is used where flush mounting is inapplicable (in concrete and steel structures, entry barrier columns, etc.). The frame is not used. What You Need: Just your unit 2N TELEKOMUNIKACE a.s., www.2n.cz 19/72...
  • Page 20 Insert the plugs in the unused bushings and tighten the bushing nuts carefully. Do not complete mounting until you have finished electrical installation. Where cables lead along the surface, use the bushings included in the delivery. 2N TELEKOMUNIKACE a.s., www.2n.cz 20/72...

  • Page 21: Use Of Cable Bushings

    Big bushing: for two cables of the diameter of 5–6 mm (two-wire cable), or, upon insert replacement, for one thick cable/tube of the diameter of up to 14 Small bushing: for one cable of the diameter of 5–8 mm. 2N TELEKOMUNIKACE a.s., www.2n.cz 21/72...

  • Page 22: How To Pull A Rj-12 Terminated Cable Through A Bushing

    2. Remove the sealing including the cover from the bushing. Cut either of the components as shown in the figures. 3. Put the bushing nut on the cable and insert the sealing. 4. Replace the cover onto the sealing. 2N TELEKOMUNIKACE a.s., www.2n.cz 22/72...
  • Page 23 5. Pull the cable connector though the bushing body into the intercom and clip it into the motherboard connector. 6. Move the sealing including the cover along the cable as far as the bushing body, or add a plug if necessary. 7. Replace and tighten the nut. 2N TELEKOMUNIKACE a.s., www.2n.cz 23/72...

  • Page 24: Electric Installation

    Connectors, PCB Version 3 Description of Connectors Number Description Loudspeaker connector To pushbuttons Microphone sensitivity attenuator: high (normal) Microphone connector Line connection: RJ-12 or screw terminals DC power 12 V for power amplifier and for backlight Protecting ground 2N TELEKOMUNIKACE a.s., www.2n.cz 24/72...

  • Page 25: Connection To Telephone Line

    Nevertheless, 2N Helios Force/Safety ® can work without these circuits too (amplifier is bypassed in this case). 2N Helios Force/Safety sends an acoustic signal on having been connected to a line (or after having been disconnected from the line for a defined period of time).

  • Page 26: External Power Supply And Electric Lock Connection

    Ground connection is mandatory. If used power supply output is grounded, you can connect GND terminal to it. 2N TELEKOMUNIKACE a.s., www.2n.cz 26/72...

  • Page 27: Electric Lock Connection

    Replace the front cover carefully. Make sure that the wires inside the device leave enough space for the front cover assembly. Tighten the four screws thoroughly with the wrench enclosed (Torx 20) to make the panel fit tightly to the metal chassis. 2N TELEKOMUNIKACE a.s., www.2n.cz 27/72...
  • Page 28 An incorrect mounting may compromise the intercom water tightness. Water leakage may damage the electronic part of the system. ® Stainless steel screws are used for the 2N Helios Force/Safety assembly. Other screws than stainless steel ones corrode soon and may aesthetically deteriorate the surrounding environment! 2N TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 29: Button Tags

    Always use waterproof foil (enclosed or other) for the tags. Never use paper or ink jet printing to avoid damage due to water leakage! A template for printing nametags can be downloaded from section Downloads 2N TELEKOMUNIKACE a.s., www.2n.cz 29/72...

  • Page 30: Tag Inserting/Replacing Instructions

    Check the click effect of the buttons: if the button fails to click properly when pressed (when moved by approx. 0.5 mm), the tag is too thick or thin. Make sure that the button clicks when you press it on both ends. 2N TELEKOMUNIKACE a.s., www.2n.cz 30/72...

  • Page 31: Function And Use

    This section describes the basic and extending functions of the product. Here is what you can find in the section: 3.1 Programming 3.2 Full Parameter Chart 3.3 Function Description 3.4 Section for Advanced Users 3.5 Maintenance 3.6 Downloads 2N TELEKOMUNIKACE a.s., www.2n.cz 31/72...

  • Page 32: Entering Programming Mode

    (refer to the Programming Chart). This number indicates to the intercom which parameter to change, and is used as "Enter". When it is entered, the intercom repeats the parameter (or memory) number and reads the current 2N TELEKOMUNIKACE a.s., www.2n.cz 32/72...

  • Page 33: Switch Password Programming

    The switch password may not be identical with any Arrival/Departure, Day /Night, or service password. For password selection tips see the Instructions for Keypad Use. 2N TELEKOMUNIKACE a.s., www.2n.cz 33/72...

  • Page 34: Programming Error

    Functions 997 and 998 take a little less time and are signalled by a continuous tone too. The button memories can be deleted individually too – just enter a "blank" while programming. For example: clears memory 1 of button 01. 2N TELEKOMUNIKACE a.s., www.2n.cz 34/72...

  • Page 35: If You Forget The Service Password

    If you forget the service password, contact the manufacturer. The manufacturer can change your service password to 12345 remotely without altering any other parameter. Keyboard letters facilitate password remembering. For example, it is easier to remember a 9-letter word (e.g. crocodile) than a 9-digit number (276263453). 2N TELEKOMUNIKACE a.s., www.2n.cz 35/72...

  • Page 36: Full Parameter Chart

    0 = off 04 count of automatic Button numbers 05–54: see note 1 above. dialling cycles Button 01 to up to 16 blank 04 Arrival digits /Departure password Button numbers 05–54: see note 1 above. 2N TELEKOMUNIKACE a.s., www.2n.cz 36/72...
  • Page 37 3 = SP without confirmation 1) Dialling type buttons 4 = SP without confirmation 1) Ticking into 0–12 0 = off The called party recognises better that the call incoming call is from the intercom. 2N TELEKOMUNIKACE a.s., www.2n.cz 37/72...
  • Page 38 For details on these functions see the Keypad Description. Buttons 0–1   replaced by disabled keypad Telephone 0–1   mode disabled Tone dialling 0–1   during call disabled Microphone 0–3 0 = Maximum microphone sensitivity power-up level 2N TELEKOMUNIKACE a.s., www.2n.cz 38/72...
  • Page 39 If the tone is longer, the intercom hangs up. continuous tone time Minimum 0–255 8 = 0,08 These parameters control the busy tone busy tone or detection. They are used for call termination pause and automatic dialling. duration 2N TELEKOMUNIKACE a.s., www.2n.cz 39/72...
  • Page 40 952 and time 953. Warning! As these parameters also detect incoming calls, an incorrect setting may result in the intercom not answering the call! Minimum 5–100 10 = 1 s long pause time 2N TELEKOMUNIKACE a.s., www.2n.cz 40/72...
  • Page 41 Possibility to 0 = no   dial the next 1 = yes number by pressing 2nd button Count of 0–9 There is a 3-second pause between every message two messages. repetitions 2N TELEKOMUNIKACE a.s., www.2n.cz 41/72...
  • Page 42 9 = Dutch10 ... 99 = silence Note: Survey of messages in Subs. 4.2 Caution! Czech version has language order: 1 = Czech, 2 = English language 0–8   selection for "wait, please" message Service   12345 12345 by default password 2N TELEKOMUNIKACE a.s., www.2n.cz 42/72...
  • Page 43 1) Types 3 and 4 of Automatic Dialling without Confirmation differ from each other in how they process very short calls (a few seconds). Dialling type 4 regards a call as successful in all cases, type 3 only if the door was opened. 2N TELEKOMUNIKACE a.s., www.2n.cz 43/72...

  • Page 44: Explanation Of Some Parameters

    Since the tone – pause difference is 500 − 250 = 250 ms, set parameter 944 to 300 ms, for example. Note Increase parameter 944 also when the intercom is placed in a hall or corridor with a large decay time. 2N TELEKOMUNIKACE a.s., www.2n.cz 44/72...

  • Page 45: Function Description

    (can be programmed to stop this feature if required). The above mentioned rules are only applied if the Automatic Multiple Number Dialling mode is OFF. For this special mode refer to the Automatic Multiple Number Dialling section. 2N TELEKOMUNIKACE a.s., www.2n.cz 45/72...

  • Page 46: Door Opening

    For the description of the functions from the user's view see below. From Internal User's View (Survey of Functions) Calling to 2N ® Helios Force/Safety You call the appropriate extension and the intercom makes the call and gives a confirmation tone after two rings (or as pre-programmed).
  • Page 47 The voice menu helps you considerably with programming the intercom. Having entered the programming mode, you can also alter any parameter and memory settings. Caution The above mentioned functions (except for calls to the intercom) require a tone-dialling telephone set 2N TELEKOMUNIKACE a.s., www.2n.cz 47/72...

  • Page 48: Signals Overview

    10 seconds during outgoing and incoming calls "Wait, please"   Optional message during call establishing "Communicator   Optional message for communicator identification number ... is calling" Voice menu   In the programming mode. 2N TELEKOMUNIKACE a.s., www.2n.cz 48/72...

  • Page 49: Call Termination Options - Summary

    . If the password is valid, a long tone is transmitted for a predefined time (5seconds by default). The corresponding switch is activated during this time. If the password is invalid, intercom sends a refusal signal. 2N TELEKOMUNIKACE a.s., www.2n.cz 49/72...
  • Page 50 Admissible Keypad Function Combinations All of the above mentioned 4 functions can be combined freely – each of them can be enabled or disabled separately as desired. 2N TELEKOMUNIKACE a.s., www.2n.cz 50/72...

  • Page 51: Keypad Operation Instructions - Summary

    01…54 – the number that complies with the selected button (memory) is dialled after a timeout. – If an asterisk is pressed after number 01…54, the number is dialled immediately unless it is identical with the set password. 2N TELEKOMUNIKACE a.s., www.2n.cz 51/72...

  • Page 52: Frequently Asked Questions About Keypad Function

    The code lock function has the highest priority. If, for example, the password is 33 and you press , the switch is activated instantaneously. If you press without an asterisk, the line is seized after a preset delay and the number from memory 33 is dialled. 2N TELEKOMUNIKACE a.s., www.2n.cz 52/72...

  • Page 53: Intercom Statuses And Available Operations

    — lock DTMF into outgoing call — × — — Y 2) Button replacing (speed × × 1) — — — dial from memory) × — — — — Off-hook by key (into telephone mode) 2N TELEKOMUNIKACE a.s., www.2n.cz 53/72...
  • Page 54 1) This holds if DTMF is disabled during outgoing calls (the corresponding tone is transmitted in that case). 2) If pulse dialling is selected, it is possible to switch into tone dialling by pressing (but not vice versa!). 2N TELEKOMUNIKACE a.s., www.2n.cz 54/72...

  • Page 55: Section For Advanced Users

    Call or silence without previous Waits for the preset timeout (log-in time), then hangs up ringing tone and dials the next number. Continuous tone (at the PBX, e.g.) Hangs up in approximately 2 seconds and dials the next number. 2N TELEKOMUNIKACE a.s., www.2n.cz 55/72...

  • Page 56: Automatic Multiple Number Dialling With Confirmation

    The called line must press on its telephone. If the called number is busy or remains unanswered until the preset timeout or in other cases (see the table), the intercom dials the next number in the sequence. 2N TELEKOMUNIKACE a.s., www.2n.cz 56/72...

  • Page 57: Evaluation Of Situations In Audible Automatic Dialling With Confirmation

    However, this may only decelerate automatic dialling (the busy tone may not be recognised, e.g.). Even if the intercom cannot identify the DTMF, the connection is established (yet for a shorter time). 2N TELEKOMUNIKACE a.s., www.2n.cz 57/72...

  • Page 58: Silent Automatic Multiple Number Dialling

    (during playback). WARNING! You may not speak while the intercom is playing back the message Message re-plays (once) Call extension: a call is extended by 30 seconds by this command. Can be used repeatedly. Call termination 2N TELEKOMUNIKACE a.s., www.2n.cz 58/72...

  • Page 59: Survey Of Messages

    2, 3 or 5 975 last digit = 5 Tone signal English Attention, your Communicator Connection (defaultvalue) call is being number..is calling . confirmed. terminated. German Achtung, das Es ruft das Gespräch wird Notruftelefon beendet. Nummer……an. 2N TELEKOMUNIKACE a.s., www.2n.cz 59/72...

  • Page 60: Arrival/Departure, Day/Night Modes

    Dutch ..... Arrival/Departure, Day/Night Modes ® Helios Force / Safety can identify easily where to 'route' (switch) a call after a button is pressed. All you have to do is call the intercom and enter the following: I'm leaving: password...

  • Page 61: How Does Switching Work

    01 is 333. The family is leaving for holiday. They call the intercom and enter A visitor presses the Johnsons' button – the intercom calls Mr. Johnson's mobile phone and, if unsuccessful, Mrs. Johnson's mobile phone. 2N TELEKOMUNIKACE a.s., www.2n.cz 61/72...

  • Page 62: Maintenance

    ® Helios Force/Safety contains no environmentally harmful components. When the product's service life is exhausted and you would like to dispose of it please do so in accordance with applicable legal regulations 2N TELEKOMUNIKACE a.s., www.2n.cz 62/72...
  • Page 63 Templates Nametags 2N TELEKOMUNIKACE a.s., www.2n.cz 63/72...

  • Page 64: Technical Parameters

    Time of response to ringing Variable   Pulse dialling 40/60 ms 20 to 60 mA DTMF level −6 and −8 dB± 2 dB 20 to 60 mA DTMF detector sensitivity Min. −40 dB 20 to 60 mA 2N TELEKOMUNIKACE a.s., www.2n.cz 64/72...
  • Page 65 Helios Force : 1 to 4 transparent, white backlit buttons with easily replaceable name tags ® Helios Safety : One illuminated, stainless steel pushbutton Audio Microphone: 1 integrated microphone Amplifier: Optional – additional 0,5 W amplifier 2N TELEKOMUNIKACE a.s., www.2n.cz 65/72...
  • Page 66 Working relative humidity: 10% to 95% (non-condensing) Storing temperature: −40°C to 70°C Dimensions: (217 × 109 × 83) mm (242 × 136 × 83) mm incl. frame Weight Netto max: 2 kg Brutto max: 2,5 kg Protection level: IP65 2N TELEKOMUNIKACE a.s., www.2n.cz 66/72...

  • Page 67: Supplementary Information

    5. Supplementary Information ® This section provides supplementary information on the 2N Helios Force/Safety product. Here is what you can find in this section: 5.1 Troubleshooting 5.2 Directives, Laws and Regulations 5.3 General Instructions and Cautions 2N TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 68: Troubleshooting

    5.1 Troubleshooting For the most frequently asked questions refer to faq.2n.cz 2N TELEKOMUNIKACE a.s., www.2n.cz 68/72...
  • Page 69 Commission Regulation (EC) No. 1488/94 as well as Council Directive 76/769/EEC and Commission Directives 91/155/EEC, 93/67/EEC, 93/105/EC and 2000/21/EC Directive 2012/19/EC of the European Parliament and of the Council of 4 July 2012 on waste electrical and electronic equipment. 2N TELEKOMUNIKACE a.s., www.2n.cz 69/72...

  • Page 70: General Instructions And Cautions

    The consumer shall, at its own expense, obtain software protection of the product. The manufacturer shall not be held liable and responsible for any damage incurred as a result of the use of deficient or substandard security software. 2N TELEKOMUNIKACE a.s., www.2n.cz 70/72...

  • Page 71: Electric Waste And Used Battery Pack Handling

    Make sure that the devices to be disposed of are complete. Do not throw battery packs into fire. Battery packs may not be taken into parts or short-circuited either. 2N TELEKOMUNIKACE a.s., www.2n.cz 71/72...
  • Page 72 2N TELEKOMUNIKACE a.s. Modřanská 621, 143 01 Prague 4, Czech Republic Phone: +420 261 301 500, Fax: +420 261 301 599 E-mail: sales@2n.cz Web: www.2n.cz v1.1 2N TELEKOMUNIKACE a.s., www.2n.cz 72/72...

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