Important Information; Support Contact Information; Learn More Online; Technical Support - Rimage Allegro 20 User Manual

Important Information

This section provides support contact information, and cautions and
warnings, for the Rimage Allegro 20 system.
Technical Specifications for this product can be found at:
www.rimage.com/support. From the Support page select: Autoloader &
Printer Support > User Guides tab.

Support Contact Information

RIMAGE US, CANADA, LATIN AMERICA
Rimage US/Worldwide Technical Support
7725 Washington Avenue South
Minneapolis, MN 55439 USA
US: +1.800.553.8312, Option 2
International: +1.952.946.0004, Option 2
Email: support@rimage.com
RIMAGE EUROPE
Rimage Europe GmbH
Albert-Einstein-Str. 26
63128 Dietzenbach, GERMANY
+49 (0)6074.8521.14
Email: support@rimage.de
RIMAGE ASIA-PACIFIC
Rimage Japan Co., Ltd.
#38 Arai Bldg.
2-7-1 Hamamatsucho, Minato-ku
Tokyo, 105-0013 JAPAN
+81.3.6452.8780
Email: servicejapan@rimage.co.jp
Rimage Information Technology (Shanghai) Co., Ltd
10B & 10C, World Plaza
855 South Pudong Road
Shanghai, 200120 CHINA
+86.21.5887.8905
Email: enterprise.sales@rimage.cn
Rimage Taiwan
2F-7, No. 508, Sec. 5
Zhongxiao East Rd.
Taipei City 110, TAIWAN
+886.2.2726.0100
Email: support@rimage.com
2003750_B
Contact Rimage Services
Website:
When you contact Rimage
Services, please provide:

Learn More Online

At www.rimage.com/support, you can experience Rimage's world-class
Support and Services, including:
Autoloader & Printer Support:
Software Suite Support:
Software Solutions Support:
Service Offerings & Information:

Technical Support

Rimage offers a variety of service and support options for the Allegro
20 including Rapid Exchange as well as Software Subscriptions and
Support. Please contact your Rimage Value Added Reseller or Rimage for
additional information and pricing.
For more information visit rimage.com/support
www.rimage.com/support. Log in and select the Ask Us tab.
Make note of your Rimage product information
below for future reference.
• System serial number and
Note: Make sure you update the Serial Number
software version
here if you receive a replacement system.
• Functional and technical
description of the problem
Serial Number:
• Exact error message
Product Name:
received
Date of Purchase:
Firmware, documentation and videos for your Rimage systems and
Rimage Printers.
Service packs, downloads and documentation for your Rimage Software
Suite.
Service packs, downloads and documentation for tailored Rimage
software solutions.
Service and support information including maintenance offerings,
installation and training options, service parts lists, end of service
information, and other Rimage FAQs.
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