Important Information; Support Contact Information; Learn More Online; Technical Support - Rimage Catalyst 6000 User Manual

Important Information

This section provides support contact information, and cautions and
warnings, for the Catalyst system.
Technical Specifications for this product can be found at
com/support.

Support Contact Information

US, Canada, Latin America
Rimage Corporation
7725 Washington Avenue South
Minneapolis, MN 55439
USA
Attn: Rimage Services
Europe
Rimage Europe GmbH
Albert-Einstein-Str. 26
63128 Dietzenbach
Germany
Asia/Pacific
Rimage Japan Co., Ltd.
2F., WIND Bldg.
7-4-8 Roppongi Minato-ku,
Tokyo 106-0032 JAPAN
Rimage China
10B & 10C, World Plaza,
855 South Pudong Road
Shanghai, 200120 CHINA
Contact Rimage Services
Website: www.rimage.com/support
2003484_A
www.rimage.
Email:
support@rimage.com
Telephone:
North America: 800-553-8312
Mexico/Latin America: 952-946-0004 option 2
Fax: 952-944-7808
Email: support@rimage.de
Telephone: +49 6074-8521-14
Fax: +49 6074-8521-100
Email: apsupport@rimage.co.jp
Telephone: +81-3-5771-7184
Fax: +81-3-5771-7185
Email: medical.sales@rimage.cn
enterprise.sales@rimage.cn
Telephone: +86-021-5887-8906
For more information visit
When you contact Rimage
Services, please provide:
• System serial number and
software version
• Functional and technical
description of the problem
• Exact error message received

Learn More Online

At www.rimage.com/support, you can experience Rimage's world-
class Support and Services. From this online site you can access:
• Information about the latest software and firmware updates
• Product specifications
• The latest documents
• Current firmware and driver downloads

Technical Support

Rimage offers a variety of service and support options for the
Catalyst system including Next Business Day On-site Agreements,
Exchange Services, and Software Subscription and Support. Please
contact your Rimage Value Added Reseller or Rimage for additional
information and pricing.
www.rimage.com/support
Copy and record the following information
from your Rimage product for future
reference.
Note: Make sure you update the Serial
Number anytime you receive a
replacement system.
Serial Number:
Product Name:
Date of Purchase:
2