Appendix C. Company Information Work Sheet - IBM DS8800 Introduction And Planning Manual

Appendix C. Company information work sheet

This work sheet allows you to provide basic information about your company and
administrator as well as general system information.
Purpose
IBM service representatives use the information that is provided on the company
information work sheet to customize your IBM storage complex. When you use
any of the remote support features, the management console sends this
information to IBM so an IBM service representative can contact you.
You must complete the Table 67 work sheet for all installations that include a
management console.
Note: Management console is abbreviated as MC in the work sheet.
© Copyright IBM Corp. 2004, 2012
Table 67. Company information work sheet
Item or setting
Company name
Customer number
Administrator information
Provide information about your storage system administrator in the following section.
Administrator name
Administrator email
address
Administrator telephone
number
Instructions
Provide the name of your
company. IBM service
representatives use this
information to identify your
company when they receive
call home reports from your
IBM storage system. Ensure
that the company name that is
provided here is consistent
with all other machines that
correspond to your IBM
customer account.
Provide the customer number
that is assigned by IBM to
your company.
Provide the name of the
individual at your site who
service representatives can
contact about IBM storage
system service matters.
Provide the email address that
can be used to contact the
administrator.
Provide the primary telephone
number for service personnel
to use to contact the storage
system administrator. Include
the area code and the country
code, if appropriate.
Your information
193