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Message
Computer cannot
find the
connected
camera
Chapter 7: Troubleshooting and support
Possible cause
The camera is
turned off.
The camera is
not working
correctly.
The camera is
set to the
Digital
Camera
setting
in the
USB
Configuration
sub-menu of the
Setup
menu, but
the computer
cannot
recognize the
camera as a
digital camera.
Solution
Turn on the camera.
Try connecting the
camera directly to an
HP Photosmart printer or
an HP printer with a front
panel USB port, and
print an image. This will
verify that the image,
memory card, USB
connection, and the USB
cable are functioning
correctly, or not.
Change the
USB
Configuration
Disk Drive
in the
menu. (See
USB
configuration
on
page 73.) This allows the
camera to appear as
another disk drive on the
computer so that you can
easily copy the image files
from the camera to the
hard drive of your
computer.
setting to
Setup
97
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