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Problem
The camera
batteries will
not charge.
Chapter 7: Troubleshooting and support
Possible cause
Rechargeable
batteries are
not inserted.
Batteries are
already
charged.
Battery voltage
is too low for
charging to
start.
The wrong AC
power adapter
is being used.
The batteries
are damaged
or bad.
Solution
Install NiMH batteries. Lithium
and alkaline batteries cannot be
recharged.
Battery charging will not start if
the batteries were recently
charged. Try charging them
again after they have drained
awhile.
The camera will not attempt to
charge batteries that may be
damaged or over-discharged.
Remove the batteries from the
camera and charge them in an
external battery charger, then try
them in the camera again. If this
does not work, it is likely that one
or more of the batteries are bad.
Purchase new NiMH batteries
and try again.
Use only the HP AC power
adapter approved for use with
this camera. (See
camera accessories
page 110.)
NiMH batteries degrade over
time and can fail. If the camera
detects a problem with the
batteries, it will not start charging
or will stop charging prematurely.
Purchase new batteries.
Purchasing
on
79
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