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GABD-000242 OfficeServ 7030 System Description...
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This manual is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright. No information contained herein may be copied, translated, transcribed or duplicated for any commercial purposes or disclosed to the third party in any form without the prior written consent of SAMSUNG Electronics Co., Ltd.
This document consists of four Chapters and Annex and Abbreviations. CHAPTER 1. Overview o f OfficeServ 7030 Describes the features and the main functions of OfficeServ 7030 over all and introduces system configuration and interface programming. CHAPTER 2. Hardware o f OfficeServ 7030 Introduces Hardware features, cabinet composition, boards by functions and configuration of OfficeServ 7030.
Indicates additional information as a reference. Reference OfficeServ 7030 Installatio n Manual This manual describes the prerequisite for the installation of the OfficeServ 7030 system as well as how to install, inspect and operate the system. OfficeServ 7030 Service Manual This manual provides an overview, specification, hardware circuit configuration and feature of the system.
OfficeServ 7030 System Descriptio n SAFETY CONCERNS For product safety and correct operation, the following information must be given to the operator/user and shall be read before the installation and operation. Symbo ls Cautio n Indication of a general caution...
Purpose ...............................I Document Content and Organization....................I Conventions............................II Reference ............................II Revision History..........................II SAFETY CONCERNS Symbols...............................I Caution ...............................II CHAPTER 1. Overview o f OfficeServ 7030 Intro ductio n to System ..................... 1-1 1.1.1 Main Functions........................1-1 1.1.2 System Architecture ......................1-3 Interface ..........................1-5 1.2.1 Interfaces between Sub-modules..................1-5...
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2.6.4 Common Bell........................2-23 2.6.5 WEB Management......................2-24 2.6.6 SMDR ..........................2-24 2.6.7 CTI ...........................2-24 CHAPTER 3. Specificatio n o f OfficeServ 7030 System Capacity .......................3-1 3.1.1 Trunk Line Capacity......................3-2 3.1.2 Station (Subscriber) Line Capacity ..................3-2 3.1.3 Line Capacity........................3-2 Electrical Specificatio n .....................3-3 3.2.1...
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OfficeServ 7030 System Descriptio n 4.1.1 IP Phone Configuration ......................4-1 4.1.2 VM Function ........................4-1 Vo IP Functio n........................4-2 4.2.1 VoIP Network........................4-2 4.2.2 VoIP Trunk Line Interface ....................4-2 Vo ice Mail Functio n ......................4-3 4.3.1 System Features ........................4-3 4.3.2 Auto Attendant........................4-5...
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LIST OF FIGURES Figure 1.1 Configuration of OfficeServ 7030 Service ............1-3 Figure 2.1 Left side view of OfficeServ 7030 cabinet ............2-3 Figure 2.2 Top side view of OfficeServ 7030 cabinet ............2-4 Figure 2.3 Right side view of OfficeServ 7030 cabinet............2-5 Figure 2.4 View of Base Board ...................2-9...
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Table 2.12 Ports of 2DM Board ..................2-15 Table 2.13 Ports and LEDs of 4LM Board................. 2-16 Table 2.14 AOM Type ...................... 2-20 Table 3.1 OfficeServ 7030 System Capacity ............... 3-1 Table 3.2 Trunk Line Capacity.................... 3-2 Table 3.3 Station Line Capacity ..................3-2 Table 3.4 Line Capacity .....................
1.1 Intro ductio n to System OfficeServ 7030 is the most proper communication product for offices with 4 to 20 lines and provides the complex function including voice and applications. Users can enjoy various phone functions and applications at the various platforms such as digital phones, IP phones, mobile phones, PCs and servers.
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CHAPTER 1. Overview o f OfficeServ 7030 A Variety o f Applicatio n So lutio ns OfficeServ 7030 offers a variety of application solutions such as OfficeServ News, OfficeServ EasySet, Internet Call Center, R-NMS, Integrated Fax Server, and Digital Integrated Recording Systems.
OfficeServ 7030 System Descriptio n 1.1.2 System Architecture OfficeServ 7030 is configured with a basic cabinet and expansion cabinet mounted on a wall. The cabinet consists of a control part on the base board and three daughter board parts on the base board. OfficeServ solution is established in an additional server and uses the solution that is the same as that of OfficeServ 7100 and 7200.
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Local Area Network (LAN), Media Gateway Interface Module converts voice into data and provides VoIP service in data network. Applicatio n So lutio ns OfficeServ 7030 provide the following application software. OfficeServ Solution and OfficeServ Admin are constructed in additional servers. OfficeServ Solution (CTI, OfficeServ Operator) ...
OfficeServ 7030 System Descriptio n 1.2 Interface This section describes the interfaces between the sub-modules of OfficeServ 7030 and the ones between the VoIP elements. 1.2.1 Interfaces between Sub-mo dules Table 1.1 Interface between Sub-Mo dules Categ o ries Types...
CHAPTER 1. Overview o f OfficeServ 7030 1.3 Pro g ramming The Man Machine Communication (MMC) program can change the data value used for the system operation program. The MMC program is categorized into three levels, which are technician, operator, and subscriber. Depending on these levels, some MMCs can be programmed by the subscribers while some MMCs cannot.
The H/W of OfficeServ 7030 has the following features: Reliability The materials and parts used for OfficeServ 7030 hardware are robust and satisfy the mechanical and electric features required for communication systems. The cabinet of OfficeServ 7030 complies with the industrial standards and is molded ...
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CHAPTER 2. Hardware o f OfficeServ 7030 Fire Resistance and Heat Pro cessing OfficeServ 7030 hardware is made of fire-resistant materials and parts to protect the hardware from fire. OfficeServ 7030 hardware is designed not to affect system performance due to heat generated from inside of the system.
OfficeServ 7030 System Descriptio n 2.2 Cabinet Co nfig uratio n OfficeServ 7030 consists of two cabinets (basic/expansion cabinet). The basic cabinet manages the entire OfficeServ 7030, performs switching, processes signals, and manages the subscriber terminals. The expansion cabinet is the minor control part and controls the line boards and sends/receives information to/from the basic cabinet.
CHAPTER 2. Hardware o f OfficeServ 7030 Fig ure 2.2 To p side view o f OfficeServ 7030 cabinet The descriptions about each part on the top of the cabinet are listed in the table below. Table 2.2 Parts o n the to p side o f the cabinet...
Check if LAN cable is connected during lighting LAN LED on. Fig ure 2.3 Rig ht side view o f OfficeServ 7030 cabinet The descriptions about each part on the right of the cabinet are listed in the table below.
CHAPTER 2. Hardware o f OfficeServ 7030 2.2.1 Co nfig uratio n o f daug hter bo ards OfficeServ 7030 has three daughter board slots. These slots are equipped with the following daughter boards depending on the configuration of OfficeServ7030: Table 2.4 Daug hter bo ards that can be mo unted o n the slo ts...
This paragraph describes the configuration and the functions of Base Board, which is the main control board that controls all functions of OfficeServ 7030. Base board is a main control part board that controls all functions of OfficeServ 7030 and is mounted on cabinet. It performs the voice switching function, signal processing function and Programmable Store System (PSS) management function.
OfficeServ 7000 series system. Be careful of the direction of the Modem board when mounting/demounting the board to the Base board. The Modem board operates in OfficeServ 7030 via V.24 interface and uses a modem chip for Central Office, which can perform Pulse Code Modulation (PCM) highway interface.
OfficeServ 7030 System Descriptio n Table 2.6 Specificatio n o f Base Bo ard (Co ntinued) Categ o ries Names Standards Time Switch Device STC9604 Basic Switch 256 x 256 Channel Data Bus Width 8 Bit Device RTC8564 Time for Backup...
CHAPTER 2. Hardware o f OfficeServ 7030 The components on the front panel of the base board have the functions below: Table 2.7 Po rts o f Base Bo ard Po rts and LEDs Functio ns Port to connect 100 BASE-T LAN...
OfficeServ 7030 System Descriptio n Bo ard View o f 2BM The front view of 2BM voice trunk line board is shown in the figure below: Fig ure 2.5 Bo ard View o f 2BM The components on the front panel of 2BM have the functions below: Table 2.8 Po rts o f 2BM Bo ard...
CHAPTER 2. Hardware o f OfficeServ 7030 2.3.2.2 4TM 4TM (4 port Trunk Module) provides analog trunk line ports. One board has the CID path. In addition, the board provides voice through trunk lines and transmits the voice data of 64 kbps to each channel.
OfficeServ 7030 System Descriptio n 2.3.3 Vo ice Statio n Bo ard This section describes the board that offers the station voice service. 2.3.3.1 4SM 4SM (4 port SLI Module) supports 4-port for analog stations. It interworks with regular phones via the station to provide voice communication.
CHAPTER 2. Hardware o f OfficeServ 7030 2.3.3.2 4DM 4DM (4 port DLI Module) supports 4-port for digital stations. It interworks with Samsung digital phones via the station to provide voice communication. Specificatio ns The specifications of 4DM voice station boards are as follows: Four station ports and 2B+D (Two voice channel and one signal channel) provided ...
OfficeServ 7030 System Descriptio n 2.3.3.3 2DM 2DM (2 port DLI Module) board supports 2-port for digital stations. It interworks with Samsung digital phones via the station to provide voice communication. Specificatio ns The specifications of 2DM voice station boards are as follows: 2DM Board: Two station ports and 2B+D (Two voice channel and one signal channel) ...
2.3.4 Data Bo ard (4LM) This section describes the data board that receives/transmits data from/to Internet or Internet. 4LM (4 port LAN Module), which is a data board of OfficeServ 7030, provides 100 Base-T interface and performs Switching Hub function as the data transmission/reception board to/from Internet.
Digital phones are used for the transmission of voice calls and data, and are connected to the ports of 4DM board mounted on the slot of OfficeServ 7030 system. If 2B is supported, the digital phones may be used by connecting with devices such as Add On Module (AOM), Keyset Daughter Board (KDB)-D, and KDB-S.
CHAPTER 2. Hardware o f OfficeServ 7030 2.4.2.1 DS-5000 Series DS-5038D/5021D/5014D DS-5038D/5021D/5014D phones are two-line LCD digital phones and have 38, 21, or 14 program buttons that allow the subscribers to register their desired functions and make calls by using a handset/speaker phone.
OfficeServ 7030 System Descriptio n 2.4.3 IP Pho ne The IP phones are a new concept of Internet phones that use an IP address to send/receive voice or data. The IP phones use the installed data network lines to make voice communications and do not need telephone lines.
AOM. For information on the figure of each AOM or how to connect the AOM, refer to the User’s Guide about the AOM. Fig ure 2.18 DS-5064B The AOMs available in OfficeServ 7030 system and phones that can be connected with the AOM are as follows: Table 2.14 AOM Type...
OfficeServ 7030. The line port of the door phone interface device is connected to the DLI port of OfficeServ 7030 system. The door box port of the door phone interface device is connected to the line port of the door phone.
The SMT-W5100 supports hand-over when moving between the APs (SMT-R2000) and can use data terminals such as laptops that enable the wireless LAN in the same place. SMT-W5100 performs the message service functions supported by OfficeServ 7030 system as well.
2.6.1 On Ho ld/Backg ro und So und So urce OfficeServ 7030 is connected with cassettes or radios in addition to the basic tone provided by the system or internal sound source to allow subscribers to listen to melodies other than ones specified to the subscribers.
OfficeServ 7030 as well as local/long distance/international calls. OfficeServ 7030 provides calling data. Connect the SMDR printer or SMDR computer with OfficeServ 7030 to use the SMDR data provided by OfficeServ 7030 system. The SMDR printer can display call history received from OfficeServ 7030, however ...
3.1 System Capacity Up to 20 lines can be installed and operated in OfficeServ 7030 system, and the line ratio of the station and trunk line can be adjusted within the capacity depending on the users’ needs. Table 3.1 below shows the maximum line capacity of OfficeServ 7030: Table 3.1 OfficeServ 7030 System Capacity...
CHAPTER 3. Specificatio n o f OfficeServ 7030 3.1.1 Trunk Line Capacity The maximum trunk line capacity of OfficeServ 7030 based on its configuration is shown in the table below: Table 3.2 Trunk Line Capacity System Co nfig uratio n...
OfficeServ 7030 System Descriptio n 3.2 Electrical Specificatio n 3.2.1 Sig nal Specificatio n The signal processing protocol means the methods for connecting signals between the trunk lines, stations and system, and also means the method of providing the status information.
CHAPTER 3. Specificatio n o f OfficeServ 7030 The electrical characteristics of the Digital Line Interface (DLI) are shown in the table below: Table 3.6 Electrical Characteristics o f the DLI Line Categ o ries Specificatio ns Transmission speed 384 kbits/s...
Categ o ries o f UTP Cable UTP Cables are classified into Straight-through UTP cable and Crossover UTP cable. The Straight-through UTP cable is used for connecting the 4LM module of OfficeServ 7030 system to other modules. 3.2.1.3 Statio n Sig naling Dial Pulse Sig naling Ratio: 10 Pulse Per Second (PPS) ...
3.3 Po wer Specificatio n 3.3.1 OfficeServ 7030 System Po wer OfficeServ 7030 operates by AC input power or battery power and supplies the system cabinet with the backup power of -54 V, +5 V, +12 V. Table 3.9 I/O Vo ltag e o f PSU...
The ON/OFF cycle can be adjusted by changing the values of the system database. 3.4.2 To nes The output voltage and the frequency of the ring signals in OfficeServ 7030 are as follows: Output voltage: 75 V Frequency: 20 Hz ...
CHAPTER 3. Specificatio n o f OfficeServ 7030 3.5 Available Terminals The terminals available to OfficeServ 7030 are shown in the table below: Table 3.12 OfficeServ 7030 Co mpatible Terminals Types Terminals DS-5000 series digital phones DS- 5038S/5021D/5014D/5007S/5000S/5064B ITP-5100 series IP phones...
OfficeServ 7030 System Descriptio n 3.6 IP Po rt Table 3.6.1 OfficeServ 7000 Families IP Po rt Numbers The IP Port Numbers used in OfficeServ 7000 families are shown in the table below: Table 3.13 OfficeServ 7000 Families IP Po rt Numbers...
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CHAPTER 3. Specificatio n o f OfficeServ 7030 Table 3.13 OfficeServ 7000 Families IP Po rt Numbers (Co ntinued) Categ o ry Service Type Pro to co l Po rt Number Remarks System Periodic UCD 5105 Periodic UCD printout to IP...
OfficeServ 7030 System Descriptio n 3.6.2 OfficeServ So lutio ns IP Po rt Numbers The IP Port Numbers used in OfficeServ Solutions are shown in the table below: Table 3.14 OfficeServ So lutio ns IP Po rt Numbers So lutio n...
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CHAPTER 3. Specificatio n o f OfficeServ 7030 Table 3.14 OfficeServ So lutio ns IP Po rt Numbers (Co ntinued) So lutio n Pro to co l Po rt Number Remarks 8501 DBSENDPORT 10018 CNTMONIPORT 8600 HOSTPORT 2555 ACDMANRECPORT 30000...
4.1.1 IP Pho ne Co nfig uratio n IP Pho ne Co nfig uratio n IP phones or SIP phones registered to OfficeServ 7030 also can be operated by the dynamic allocation of IP address from the DHCP and also can set IP address manually.
OfficeServ 7030. 4.2.2 Vo IP Trunk Line Interface OfficeServ 7030 provides the VoIP trunk line interface (SIP). VoIP trunks can be connected with external server. OfficeServ 7030 controls calls, and individual MGI s/w module connects speech path.
OfficeServ 7030 Voice Mail to associate them. An Extension is used for routing callers to the Subscriber. This gives the Subscriber complete control (if authorized) over how, where and when they take their calls.
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CHAPTER 4. Functio ns o f OfficeServ 7030 Multiple Mailbo x Suppo rt The OfficeServ 7030 Voice Mail can, in principle, support up to 1000 mailboxes, although obviously having only the 4 port hardware places practical limits on the system according to the individual system traffic, and type of application.
Multiple additional modes may be defined for special applications. Anno unce Ho ld Po sitio n If callers are allowed to hold for a busy extension, the OfficeServ 7030 Voice Mail is able to intermittently inform the caller of their place in the queue.
Any of these conditions can be set to be active until a specified time. The OfficeServ 7030 Voice Mail can even be set with a high priority ‘Find Me’ instruction that will try to reach the subscriber at multiple locations.
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Greeting if recorded. Find Me When Find Me is set active, the OfficeServ 7030 Voice Mail attempts to deliver calls to the subscriber’s designated location, provided neither Call Blocking, nor Forward All Call, is active. The OfficeServ 7030 Voice Mail first tries to locate the subscriber at the subscriber’s designated location.
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Ho ld fo r Busy Statio n The OfficeServ 7030 Voice Mail may be enabled to allow callers to hold for a busy station. When a caller elects to hold, the OfficeServ 7030 Voice Mail places the caller in a Hold Queue.
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These options must be enabled by the system administrator. Retrieve Public Caller Fro m Ho ld When a subscriber logs on they are notified if a caller is holding, and the OfficeServ 7030 Voice Mail offers to transfer the caller to the subscriber’s designated location. If the caller is identified OfficeServ 7030 Voice Mail will speak the caller’s name.
Auto Co nversatio n Reco rd With the OfficeServ 7030 Voice Mail card installed in your phone system, you may record all the phone conversations for specific extensions. An optional tone with a programmable delay may be played to alert callers and employees during the recording process.
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When calling Voice Mail, the system can correctly identify you as the caller and ask for your password (optional).The benefit of this is that you do not have to identify yourself to the OfficeServ 7030 Voice Mail, it knows who is calling and what mailbox you want to access.
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Voice Mail does not limit the number of lists that a subscriber can access. When a message is sent to a list, each mailbox on the list receives a copy. OfficeServ 7030 Voice Mail’ unique message management facilities make the process of distributing a copy to each mailbox on the list immediate, even for very large lists.
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When you have messages in your mailbox, you may be alerted at your cell phone, home phone or any other phone. The OfficeServ 7030 Voice Mail will make 3 attempts to contact you. If it encounters a busy signal it will try again in 5 minutes, if it encounters a no answer it will try again in 15 minutes.
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Messag e Address Verificatio n After entering the mailbox number to which a message is being sent, the OfficeServ 7030 Voice Mail echoes the name of the recipient, confirming the message is going to the intended subscriber.
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A subscriber may reply to a message sent by a public caller. If the public caller requested a return call, OfficeServ 7030 Voice Mail will play the message envelope and announce, ‘Callback Requested’. This means the public caller entered his telephone number into the mailbox with touch-tone at the time he left the message.
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At some time, everyone discards a message, and immediately wishes they had kept it. The undelete feature of the OfficeServ 7030 Voice Mail will allow you to retrieve messages that have been deleted. The subscriber is allowed to ‘Undelete’ a message any time before the next Daily Maintenance is performed.
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OfficeServ 7030 Voice Mail to associate them. A subscriber’s mailbox number need not match the subscriber’s extension number (though it typically does).
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OfficeServ 7030 Voice Mail offers to transfer the caller to the subscriber’s designated location. If the caller is identified OfficeServ 7030 Voice Mail will speak the caller’s name. If the subscriber elects to speak with the caller, the caller is told that the subscriber is now available and transfers them to the subscriber’s designated location.
The Until… Scheduling method is an easy way to schedule the termination of an OfficeServ 7030 Voice Mail service relative to the time the service is set active. Most of the services in the OfficeServ 7030 Voice Mail give subscribers greater control over their communications by providing Until…...
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When logging into the System Administrator Menu the System Administrator can access Subscriber Administration. While with in Subscriber Administration you can Add/Delete/Modify Subscribers with in the OfficeServ 7030 Voice Mail system. If you select to modify a subscriber, you can default their password, record their name, enter their directory name, enable/disable extended prompting, and record their Mailbox Greeting.
OfficeServ 7030 System Descriptio n 4.3.6 Vo ice Fo rm Questio nnaire Features This feature allows the OfficeServ 7030 Voice Mail to be used to conduct surveys or collect a response to a pre-programmed questionnaire. Answers are collated and stored in a specific mailbox (es), or the answers may be split into many different mailboxes.
CHAPTER 4. Functio ns o f OfficeServ 7030 4.3.7 E-mail Gate Way Functio n Sending Vo ice mails by using E-mails This function enables to convert a newly incoming voice mail into a WAV file format that can be replayed in a PC and attach the voice mail to the user’s E-mail.
OfficeServ 7030 System Descriptio n 4.4 Web Manag ement OfficeServ 7030 system performs the management for Voice Call, Voice Mail and Router/Switch server configuration and the information search function via the embedded Web service. 4.4.1 Web Manag ement Database Backup The user can back up and restore the system database to a MMC card via Web.
OfficeServ 7030 System Descriptio n ANNEX A. OpenSo urce Anno uncement Some software components of this product incorporate source code covered under the GNU General Public License(GPL), the GNU Lesser General Public License(LGPL), PHP, BSD and OpenSSL license. GPL SOFTWARE...
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OfficeServ 7030 System Descriptio n NO WARRANTY 11) BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
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OfficeServ 7030 System Descriptio n (a) Accompany the work with the complete corresponding machine-readable source code for the Library including whatever changes were used in the work (which must be distributed under Sections 1 and 2 above); and, if the work is an executable linked with the Library, with the complete machine-readable “work that uses the Library”, as object code and/or source code, so that the user can...
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OfficeServ 7030 System Descriptio n LICENSE ISSUES ============== The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit. See below for the actual license texts. Actually both licenses are BSD-style Open Source licenses. In case of any license issues related to OpenSSL please contact openssl-core@openssl.org.
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OfficeServ 7030 System Descriptio n ABBREVIATION 2 port BRI Module 2 port DLI Module 4 port DLI Module 4 port LAN Module 4 port SLI Module 4 port Trunk Module Alternating Current Add On Module APLL Analog Phase Locked Loop...
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OfficeServ 7030 System Descriptio n Session Initiation Protocol Single Line Interface SMDR Station Message Detail Recording TAPI Telephony Application Programming Interface Transmission Control Protocol User Agent UART Universal Asynchronous Receiver and Transmitter Voice Mailing System VoIP Voice over Internet Protocol...
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