Page 2
This manual is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright. No information contained herein may be copied, translated, transcribed or duplicated for any commercial purposes or disclosed to the third party in any form without the prior written consent of SAMSUNG Electronics Co., Ltd.
INTRODUCTION Purpose OfficeServ 7030 is the most suitable system for small offices with 10 to 20 subscribers circuit line. This manual describes the prerequisite for the installation of the OfficeServ 7030 system as well as how to install, inspect and operate the system.
(analog/digital phones, door phones, door locks etc.) to the OfficeServ 7030 system. CHAPTER 7. Starting the System This chapter describes the items to check before starting the OfficeServ 7030 system, as well as the procedure for starting the system and the procedure for testing whether the system is operating normally after startup.
OfficeServ 7030 Installation Manual Reference OfficeServ 7030 System Description This manual introduces the OfficeServ 7030 and describes the system information (hardware configuration, specification, functions etc.) necessary for this system. OfficeServ 7030 Service Manual This manual provides an overview, specification, hardware circuit configuration and feature of the system.
OfficeServ 7030 Installation Manual SAFETY CONCERNS For product safety and correct operation, the following information must be given to the operator/user and shall be read before the installation and operation. Symbols Caution Indication of a general caution Restriction Indication for prohibiting an action for a product...
Page 13
- The OfficeServ 7030 system should be connected to a protective-ground outlet. - The GND in the back panel of the OfficeServ 7030 system should be grounded. Using double-pole/neutral fusing Do not attempt to repair the system after only removing the fuse from the neutral line, doing so may cause electric shock.
Caution CAUTION Caution for installation Only a trained service staff may install the OfficeServ 7030 system. The equipment is intended to be installed only in a RESTRICTED ACCESS LOCATION. Leakage currents caused by ringing voltage–grounding installation instructions 1.
Page 16
OfficeServ 7030 Installation Manual 3. Bare, covered or insulated grounding conductors are acceptable. A covered or insulated conductor must have a uniform outer finish, either green or green with yellow stripes. Separation of TNV and SELV-Pluggable A The separate protective grounding terminal provided with this product should be permanently connected to the earth.
Page 17
Do not wear metal accessories such as rings and watches to prevent electric damages to the system. AC power connection restriction Do not share the AC power of the OfficeServ 7030 system or the AC power of the external UPS with other devices. Checking MEM LED before power off Don’t turn off the power during blinking MEM LED.
OfficeServ 7030 Installation Manual TABLE OF CONTENTS Purpose............................I Document Content and Organization....................I Conventions..........................III Reference.............................V Revision History..........................V Symbols............................VII WarningVIII Caution X CHAPTER 1. Before Installing 1.1 Site Information..........................1 1.1.1 Safety Conditions........................1 1.1.2 Temperature and Humidity Conditions..................1 1.2 Grounding Conditions........................3 1.3 Power Conditions..........................3 1.4 Checking the Package........................5...
Page 22
OfficeServ 7030 Installation Manual 2.3 Replacing the Boards........................15 CHAPTER 3. Installing the System 3.1 Installing on a Wall..........................1 3.1.1 Required Tools........................1 3.1.2 Installing on a Wall........................2 3.2 Connecting the Basic Cabinet to the Expansion Cabinet..........................4 CHAPTER 4. Connecting the Power 4.1 Connecting the Power........................1...
Page 24
OfficeServ 7030 Installation Manual LIST OF FIGURES Figure 1.1 Left Side View of the OfficeServ 7030 Cabinet Figure 1.2 Top Side View of the OfficeServ 7030 Cabinet Figure 1.3 Right Side View of the OfficeServ 7030 Cabinet Figure 2.1 Removing the cable duct cover (1) Figure 2.2 Removing the cable duct cover (2)
Page 26
OfficeServ 7030 Installation Manual Figure 5.2 P2~P4 (RJ-45) Port of the 4TM Board Figure 5.3 RJ-45 Port (T-Mode only) of the 2BM Board Figure 6.1 SLT1 (RJ-45) Port of the Base Board Figure 6.2 SLT2 (RJ-45) Port of the Base Board Figure 6.3 P1~P4(RJ-45) Port of the 4SM Board...
Page 27
Table 2.2 Base Board Switches Table 2.3 EPM board switches Table 2.4 Mountable Boards Table 5.1 Line condition of the OfficeServ 7030 Table 6.1 Distance Between Stations and the System Table 6.2 Specification for the Wireless LAN Connection Table 6.3 Specifications for the PC for Programming Table 6.4 Specification of the SMDR System...
1.1 Site Information Select a site that satisfies the following safety, temperature and humidity conditions. 1.1.1 Safety Conditions OfficeServ 7030 system should not be installed near materials that can cause fire, such as explosive gas and inflammable objects. OfficeServ 7030 system should not be installed near equipments that generate ...
- The OfficeServ 7030 system should be connected to a protective-ground outlet. - The GND in the back panel of the OfficeServ 7030 system should be grounded. 1.3 Power Conditions The Power Supply Unit (PSU) of the OfficeServ 7030 system receives an AC input power and supplies an output power of -54 V, +5 V, and +12 V to the system cabinet.
OfficeServ 7030 Installation Manual 1.4 Checking the Package The list of the items included in the OfficeServ 7030 package is as follows: Table 1.2 Package Items Item Name Quantity Remark Cabinet Basic Cabinet Cable Power Cable Template Wall Mount Template...
CHAPTER 1. Before Installing 1.5 Cabinet Configuration The cabinet of the OfficeServ 7030 system has three slots to install the boards. Figure 1.1 Left Side View of the OfficeServ 7030 Cabinet The descriptions of each part located on the left of the cabinet are listed in the table below.
OfficeServ 7030 Installation Manual Figure 1.2 Top Side View of the OfficeServ 7030 Cabinet The descriptions of each part located on the top of the cabinet are listed in the table below. Table 1.4 Parts on the top side of the cabinet...
Check if LAN cable is connected during lighting LAN LED on. Figure 1.3 Right Side View of the OfficeServ 7030 Cabinet The descriptions of each part located on the right of the cabinet are listed in the table below.
CHAPTER 2. Mounting and Replacing the Boards This chapter describes how to mount/replace various boards to/from the OfficeServ 7030 system. 2.1 Connecting the Grounding Wire This section describes how to open the cabinet and connect an external grounding wire to the OfficeServ 7030 system 2.1.1 Opening...
Figure 2.5 Grounding Checking external grounding After installing the OfficeServ 7030 system, ensure that the GND in the inner side of the system cabinet is connected to the external grounding for communication before operating the system.
OfficeServ 7030 Installation Manual 2.2 Mounting the Boards This section describes how to set the base board switches and mount the optional boards. 2.2.1 Removing Dummy Parts Depending on daughter boards, remove the cabinet's dummy parts with a nipper. Figure 2.6 Removing the dummy parts 2.2.2 Setting Switches...
OfficeServ 7030 Installation Manual 2.2.3 Mounting Optional Boards When mounting the optional board, align the base board connectors to the optional board (EPM or MODEM) connectors, and press the optional board firmly downward with two hands 1) Mount the MODEM board to the base board's P7 and P8 connectors.
OfficeServ 7030 Installation Manual 2.2.4 Mounting the daughter Boards The following daughter boards can be mounted on the slots according to the OfficeServ 7030 configuration. Table 2.4 Mountable Boards Part Slot Mountable Board Trunk Part Slot 4 4TM, 2BM Subscriber Part...
OfficeServ 7030 Installation Manual 2.3 Replacing the Boards If the OfficeServ 7030 system fails to operate normally due to an error on the power supply board, base board or daughter board, replace the board with a new one. Removing the Cables Before replacing a daughter board, remove all cables connected to the board.
Page 56
OfficeServ 7030 Installation Manual 3) Remove the screw and extract the board carefully. Figure 2.21 Removing the boards 4) Align the new board to the connector of the slot, and press the daughter boards firmly downward with two hands. Tighten the screw.
OfficeServ 7030 Installation Manual CHAPTER 3. Installing the System This chapter describes how to install an OfficeServ 7030 on the wall, if necessary, depending on the installation environment. 3.1 Installing on a Wall This section describes how to install the OfficeServ 7030 cabinet on a wall.
CHAPTER 3. Installing the System 3.1.2 Installing on a Wall To install the OfficeServ 7030 cabinet with a wall mount template, proceed as follows: 1) Drill holes on the marked position of the Wall Mount Template. Drill holes with a minimum of 33 mm depth and approx.
CHAPTER 3. Installing the System 4) Align the holes of the OfficeServ 7030 cabinet to the bracket screws, then pull down the cabinet to completely fix on the wall. Figure 3.5 Installation on a Wall (4) 3.2 Connecting the Basic Cabinet to the...
OfficeServ 7030 Installation Manual CHAPTER 4. Connecting the Power This chapter describes how to connect the power to the OfficeServ 7030 system and how to connect the external UPS. 4.1 Connecting the Power 4.1.1 Cautions when Connecting the Power When the input power is normally supplied, the AC current is supplied to the Power Supply Unit (PSU).
4.1.2 Connecting the Power Single cabinet configuration Use the power cable provided with the OfficeServ 7030 system to connect the input power terminal located on the right panel of the basic cabinet to a grounded outlet. Figure 4.1 Connecting the Power (use of a cabinet)
An external Uninterruptible Power Supply (UPS) is required to ensure stable operation of the OfficeServ 7030 system in case of a power failure. The rated capacity of an external UPS is AC 200~240 V per cabinet. The UPS should be connected to each cabinet to guarantee safety.
OfficeServ 7030 Installation Manual 4.3 Connecting the Power Fail Transfer The 4TM and the Baseboards support the Power Fail Transfer function. If the AC power fails while the UPS is not connected, connect a power fail transfer circuit by connecting the C.O. lines to the extensions. If a pair of trunk lines (4TM) is connected to Pin1 and Pin2 of the first port in the base board's SLI, the lines will be connected to a phone through Pin 4 and 5 of the 4TM.
OfficeServ 7030 Installation Manual CHAPTER 5. Connecting the C.O. Line This chapter describes how to connect the C.O. line to the OfficeServ 7030 system after the installation. 5.1 Line Conditions When connecting the C.O. lines, pay attention to the following criteria: Use an AWG #24 or AWG #26 cables.
5.2.2 Connecting Common C.O. Line Use a pair of AWG #24 (or AWG #26) cable to connect a common C.O. line to the terminal pin of a terminal box connected to the OfficeServ 7030 system equipped with a 4TM or 2BM board.
Connect the stations with a pair of #24 AWG or #26 AWG cables. The distances between the stations and the OfficeServ 7030 system are as follows: Table 6.1 Distance Between Stations and the System Installation Distance...
An IP phone is a phone that provides calls through the Ethernet LAN. The interface between a digital phone connected to the OfficeServ 7030 system and an IP phone connected to the LAN is as follows. By default, the base board supports four MGI channels which enables the use of the IP phones.
6.1.5 Connecting to a Door Phone and Door Lock Connect a door phone and a door lock to the OfficeServ 7030 system with a Door Phone Interface Module (DPIM). Connect a pair of #24 AWG or #26 AWG cables to the LINE port of the DPIM and the ports of the OfficeServ 7030 system's 4DM board.
CHAPTER 6. Connecting the Stations and Additional Equipment MMC 211 is used to assign call numbers to the door phones. 6.1.6 Connecting a Wireless LAN Access Point The wireless LAN service offered by the OfficeServ 7030 system requires the following equipment: SMT-R2000: Wireless LAN Access Point (AP) ...
OfficeServ 7030 system. 6.2.1 Connecting the MOH/BGM Equipment The OfficeServ 7030 system offers music while on hold. The system provides internal tone/music and external music sources from the C.O. or extension line music sources. The selection of internal/external music sources is performed through the MMC 861.
OfficeServ 7030 system. Connect the external/additional page equipment to the MISC port of the base board mounted on the OfficeServ 7030 system. The power cord of the external/additional page equipment should be connected separately.
Page 86
6.2.4.1 Connecting a PC for Programming Using a LAN Port You can connect a PC where the Installation Tool is installed to the OfficeServ 7030 system using a LAN port. The Installation Tool allows you to manage the OfficeServ 7030 system remotely.
Page 87
CHAPTER 6. Connecting the Stations and Additional Equipment Configuring the network parameters using the MMC 830 program This step configures the network parameters of the OfficeServ 7030 system. Consult your network administrator for the network parameter values. 1) Set the IP address of the OfficeServ 7030 system.
Page 89
CHAPTER 6. Connecting the Stations and Additional Equipment 4) If the Link Type is LAN, enter the IP address of the OfficeServ 7030 system in the [IP Address] field. If the Link Type is MODEM, enter the internal modem number of the OfficeServ 7030 system in the [Telephone] field.
PC. Setting the Network parameter through the MMC830 program Set the network parameter of the OfficeServ 7030 system. For the setting value of the network parameter, contact the network administrator. 1) Set the IP address of the OfficeServ 7030 system.
The SMDR computer can be connected via the LAN port of the 4LM board or the base board built in the OfficeServ 7030 system. The SMDR system specification is as follows: Table 6.4 Specification of the SMDR System...
CHAPTER 6. Connecting the Stations and Additional Equipment 6.2.7 Connecting Printers The OfficeServ 7030 system can be connected to printers. The system can print various call information or event information created by the system in real time whenever an event occurs.
CHAPTER 7. Starting the System This chapter describes the items to check before starting the OfficeServ 7030 system, as well as the procedure for starting the system and the procedure for testing whether the system is operating normally after startup.
Page 95
1) Check if the boards and cables are properly mounted and connected to the OfficeServ 7030 cabinet. 2) Turn on the power of the OfficeServ 7030 basic cabinet, and turn on the power of the expansion cabinet. 3) Check the LEDs from the base boards mounted on the OfficeServ 7030 cabinet.
OfficeServ 7030 Installation Manual 7.3 Numbering Extensions and C.O. Lines Once the OfficeServ 7030 system is booted, the base board verifies the boards mounted on each slot and saves this information as the default configuration of the system. The C.O. line numbers from 701 are sequentially assigned to the C.O. line board mounted on Slot 4 of the basic cabinet, and the subsequent numbers are respectively assigned to the expansion cabinet.
7.4 Checking the System's Operation After starting the OfficeServ 7030 system, check if the system is operating normally. Check if the basic functions of the OfficeServ 7030 system (Station Call, Station Camp- On, C.O. Line Call, C.O. Line Camp-On etc.) are properly executed.
Page 98
OfficeServ 7030 Installation Manual Check if the other phone rings. 6) Lift the handset of the other phone. Check if the other phone stops ringing, if the ring-back tone of the test phone stops, and if the parties are normally connected.
Page 103
OfficeServ 7030 Installation Manual Local Area Network Liquid Crystal Display Light Emitting Diode Music on Hold Pulse Code Modulation Power Supply Unit Single Line Interface SMDR Station Message Detail Recording TEPRI2 T1E1PRI Trunk Unshielded Twisted Pair Uninterruptible Power Supply Unshielded Twisted Pair...