Samsung OfficeServ 7000iDCS Quick Reference Manual

The display on your Samsung iDCS phone includes
an interactive menu, providing easy access to a wide
variety of features. To access these features, simply
press the button located directly beneath the feature
label on the display. This buttons are referred to as
"soft keys" To display more features, press the
SCROLL button when "à" is displayed.
LABEL refers to a button on the phone
TEXT refers to an option on the display menu.
It may be necessary to press the SCROLL button to
display the desired feature.
DS refers to a direct station button, typically labeled
with the names and extension of other users.
EXTN refers to an extension number.
CALL buttons are color-coded. Green indicated your
call. Red indicates another extension's call. Yellow
indicates a recall from hold.
SHADED ITEMS are for users of phone models
iDCS -18D or iDCS-28D only.

Making Calls

Place a Call - 9 + telephone number.
Call Log – CALL LOG or Õ
VOLáâ to select one of your recently dialed num-
bers + DIAL, or select NND to view date/time of call.
Phonebook – PHONEBOOK or
PERS or SYS or STN + first letter of party's name
+ VOLáâ + DIAL.
Speed Dial – SPEED or 1 6 + a speed dial bin
number (00 to 49 or 500 to 999). If your phone is
configured with one-touch speed dial buttons, sim-
ply press the button instead.

Processing Calls

Answer Call Ringing at Your Phone – lift handset
or press ANS/RLS .
Answer Call Ringing at Another Phone using DS
– press flashing DS button.
Answer Call Ringing at Another Phone w/o DS –
press RING P/U or Õ
Place Call On Hold – HOLD and hang up.
Place Call on Exclusive Hold – HOLD HOLD and
hang up. Can be retrieved from your phone only.
Retrieve Call from Hold – press flashing CALL but -
ton.
Retrieve Call on Hold at Another Extension –
HOLD P/U or Õ
Transfer Call Using DS Button – Press DS , an-
nounce call and hang up. For a blind transfer, do
not announce call. Just hang up after pressing DS .
Transfer Call w/o DS button – TRANSFER +
EXTN.
Cancel Transfer – Press TRANSFER or CALL.
Place Call on Hold at Another Extension –
TRANSFER + EXTN. Announce Call. HOLD. This
can also be performed if destination extension is
busy.
Transfer Call to Busy Extension – TRANSFER +
EXTN (receive busy) + Hang up. Call will ring
through to busy Extension.
Park a Call – TRANSFER + 1
to determine park orbit where call was parked.
Pickup a Parked Call –

Intercom Calls

1 9 + OUT or IN +
Calling Another Extn using DS Button – Press DS .
Calling Another Extn w/o DS Button – dial EXTN.
Busy Extension Callback – Dial busy extension.
Õ
0 +
Hear busy signal. Press CBK. Your phone will ring
when the extension becomes idle.
Busy Extension Camp On – Call busy extension.
Hear busy signal. Press CAMP. You will hear ring-
ing tone and dialed extension will ring.
Paging – Dial 5
Internal Paging – *
Announce after tone.
6 5 + EXTN.
1 2 + EXTN.
0 * . Read display
1 0 + park orbit 0-9
1 9 9 . Announce after tone.
5 5 + single digit zone 1 - 4.

Convenience Features

Station Ring Group Log In/Out – dial *
group number + IN or OUT. (or 1 or 0)
Do Not Disturb – DND or dial Õ
clear DND, press DND or dial Õ
One-Time DND – (requires DND button). During call,
press DND. After completion of call, DND will
automatically deactivate.
Group Listen – with call on handset, press LISTEN.
Conferencing – on first call. Press CONF. Make next
call. Press CONF. Press CONF again to connect all
parties. Process prior to final CONF button may be
repeated to create up to a five-party conference.
Handset Volume – while on a call, use VOLáâ to
adjust your receiver volume.
Speaker Volume – while using the speakerphone,
use VOLáâ to adjust speakerphone volume.
Station Volume – with your phone idle and on-hook,
you may preset your various volume levels by
pressing TRANSFER + 1
VOLáâ to select the item you wish to preset.
Press the rightmost softkey to move the cursor to
the current level, then press VOLáâ to adjust the
level. Press TRANSFER again to finish. Volume
controls which you can preset are: Ringing, Off-
Hook Ringing, Handset, Speakerphone, Back-
ground Music, and Paging.
Voicemail Features
(Refer to voicemail quick reference guide for descrip-
tion of voicemail features & usage. This section only
describes the buttons on your telephone related to
voicemail)
Access Voicemail – VOICEMAIL or dial voicemail
extension number 5050.
Transfer Call to User's Voicemail – VM XFER +
DS or dial EXTN + hang up.
Send Ringing Call to Voicemail – while call is ring-
ing, press # .
5 3 +
4 0 1 . To
4 0 0 .
1 4 and using