Fujitsu PRIMERGY TX100 S2 Core Edition Operating Manual
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Fujitsu PRIMERGY TX100 S2 Core Edition Operating Manual

Fujitsu PRIMERGY TX100 S2 Core Edition Operating Manual

Headless server
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Operating Manual - English
PRIMERGY TX100 S2 Core Edition
Headless Server
August 2010

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Summary of Contents for Fujitsu PRIMERGY TX100 S2 Core Edition

  • Page 1 Operating Manual - English PRIMERGY TX100 S2 Core Edition Headless Server August 2010...

  • Page 2: Copyright And Trademarks

    Gesellschaft für Technik-Dokumentation mbH www.cognitas.de Copyright and Trademarks Copyright © 2010 Fujitsu Technology Solutions GmbH. All rights reserved. Delivery subject to availability. The right to technical modification is reserved. All hardware and software names used are trade names and/or trademarks of their respective...
  • Page 3 Before reading this manual For your safety This manual contains important information for safely and correctly using this product. Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety Notes and Regulations" and ensure these safety notes are understood before using the product.
  • Page 4 (hereafter, "high safety use"). Customers should not use this product for high safety use unless measures are in place for ensuring the level of safety demanded of such use. Please consult the sales staff of Fujitsu if intending to use this product for high safety use.
  • Page 5 Only for the Japanese market: Although described in this manual, some sections do not apply to the Japanese market. These options and routines include: – USB Flash Module (UFM) – Replacing the lithium battery Operating Manual TX100 S2 Core Edition...

  • Page 7: Table Of Contents

    Contents Preface ......11 Concept and target groups for this manual ..12 Documentation overview .
  • Page 8 Contents Installation and operation ....43 Indicators and controls ..... 43 5.1.1 Server front .
  • Page 9 Contents Troubleshooting and tips ....79 Power-on indicator remains dark ....79 Incorrect date and time .

  • Page 11: Preface

    Preface The PRIMERGY TX100 S2 Core Edition is the perfect server system for workgroups and small networks, suitable for use as a file, application, information, or Internet server and offering a great price-performance ratio. The “headless” operating concept enbles you to run and maintain your server without a monitor, keyboard or mouse attached, saving up to 37 percent in acquisition costs.

  • Page 12: Concept And Target Groups For This Manual

    Documentation overview More information on your PRIMERGY TX100 S2 Core Edition can be found in the following documents: – "Quick Start Hardware - PRIMERGY TX100 S2 Core Edition" leaflet "...

  • Page 13: Performance Features

    Internet. The overview page showing the online documentation available on the Internet can be found using the URL (for EMEA market): http://manuals.ts.fujitsu.com. The PRIMERGY server documentation can be accessed using the Industry standard servers navigation option. For the Japanese market please use the URL: http://primeserver.fujitsu.com/primergy/manual.html.
  • Page 14 Preface Memory By default, the PRIMERGY TX100 S2 Core Edition server comes equipped with two 2 GB memory modules. The system board D2779 offers four memory slots for DDR3-1066/1333 UDIMMs (up to 16 GB). Please note, that the preinstalled Windows Server 2008 R2 Foundation operating system only provides access to a maximum of 8 GB of available memory.
  • Page 15 Server management Server management is implemented using the ServerView Operations Manager software supplied from Fujitsu Technology Solutions. The ServerView Operations Manager enables the management of all PRIMERGY servers in the network via a central console. The ServerView...
  • Page 16 In order to prevent the components from being damaged by incorrect handling when they are being installed and removed, the areas of all components that can be touched without damaging them are also marked green. The Flash EPROM program supplied with the Fujitsu utilities supports a fast BIOS update. Operating Manual...

  • Page 17: Notational Conventions

    Preface Notational conventions The following notational conventions are used in this manual: Text in italics indicates commands or menu items indicates system output fixed font indicates text to be entered by the user semi-bold fixed font "Quotation marks" indicate names of chapters and terms that are being emphasized.
  • Page 18 Preface Compliance with regulations and standards Product safety and ergonomics International IEC 60950-1 Europe Safety EN 60950-1 ergonomics ISO 9241-3 EN 2941-3 EK1-ITB 2003:2007 UL 60950-1 USA / Canada CSA-C22.2 60950-1-03 Taiwan CNS 14336 China GB 4943 Electromagnetic compatibility International CISPRA 24 Europe EN 55022...
  • Page 19 Preface Weight Approx. 12 kg (depending on configuration). Ventilation clearance At least 200 mm on the front and rear side. Ambient conditions Environment class 3K2 EN 60721 / IEC 721 Part 3-3 Environment class 2K2 EN 60721 / IEC 721 Part 3-2 Temperature: Operation (3K2) 10 °C ..

  • Page 21: Installation Steps, Overview

    Installation steps, overview This chapter contains an overview of the steps you need to carry out to install your server. Links take you to sections where you can find more detailed information about the respective steps: Ê First of all, it is essential that you familiarize yourself with the safety information in chapter "Important notes"...

  • Page 23: Important Notes

    Important notes In this chapter you will find essential information regarding safety when working on your server. Safety instructions The following safety instructions are also provided in the manual "Safety Notes and Regulations". This device meets the relevant safety regulations for IT equipment. If you have any questions about whether you can install the server in the intended environment, please contact your sales outlet or our customer service team.
  • Page 24 Important notes Installation and operation CAUTION! This unit should not be operated in ambient temperatures above 35 °C. If the unit is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector, the power supply's fuse protection must comply with the requirements for non- industrial power supply networks for type A connectors.
  • Page 25 Important notes CAUTION! Never connect or disconnect data transmission lines during a storm (risk of lightning strike). Make sure that no objects (e.g. jewelery, paperclips etc.) or liquids can get inside the server (risk of electric shock, short circuit). In emergencies (e.g. damaged casing, controls or power cords, penetration of liquids or foreign bodies), switch off the server immediately, remove all power plugs and contact your sales outlet or customer service team.
  • Page 26 Important notes Batteries must be disposed of in accordance with local regulations concerning special waste. Replace the lithium battery on the system board in accordance with the instructions in the technical manual for the system board. All batteries containing pollutants are marked with a symbol (a crossed-out garbage can).
  • Page 27 Important notes Do not pull on, press hard, or otherwise handle the CD/DVD/BD tray roughly. Do not disassemble the optical drive. Before use, clean the optical disk tray using a soft, dry cloth. As a precaution, remove disks from the optical drive when the drive is not to be used for a long time.
  • Page 28 Important notes You can prevent damage from the optical drive and the CDs/DVDs/BDs, as well as premature wear of the disks, by observing the following suggestions: – Only insert disks in the drive when needed and remove them after use. –...

  • Page 29: Ce Conformity

    Important notes Wear a suitable grounding cable that connects you to the external chassis of the system unit. Always hold components with ESDs at the edges or at the points marked green (touch points). Do not touch any connectors or conduction paths on an ESD. Place all the components on a pad which is free of electrostatic charge.

  • Page 30: Fcc Class A Compliance Statement

    Consult the dealer or an experienced radio/TV technician for help. Fujitsu is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Fujitsu. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user.

  • Page 31: Energy Star

    Important notes ENERGY STAR In typical configurations the PRIMERGY TX100 S2 satisfies the stringent requirements of the Ecolabel Energy Star for Computers Version 5.0. These requirements ensure energy savings when computers are being used and performing a range of tasks, as well as when they are turned off or into a low power mode.

  • Page 32: Environmental Protection

    Important notes Environmental protection Environmentally-friendly product design and development This product has been designed in accordance with the Fujitsu standard for "environmentally friendly product design and development". This means that key factors such as durability, selection and labeling of materials, emissions, packaging, ease of dismantling and recycling have been taken into account.
  • Page 33 Details regarding the return and recycling of devices and consumables within Europe can also be found in the "Returning used devices" manual, via your local Fujitsu branch or from our recycling center in Paderborn: Fujitsu Technology Solutions Recycling Center D-33106 Paderborn Tel.

  • Page 35: Installing The Hardware

    Installing the hardware CAUTION! Follow the safety instructions in the chapter "Important notes" on page Do not expose the server to extreme environmental conditions (see "Ambient conditions" on page 19). Protect the server from dust, humidity and heat. Make sure that the server is acclimatized for the time indicated in this table before putting it into operation.

  • Page 36: Unpacking The Server

    Installing the hardware Unpacking the server CAUTION! Follow the safety instructions in chapter "Important notes" on page The server must always be lifted or carried by at least two people. (For the Japanese market, please refer to " 安全上の注意およびその他の 重要情報 ".) Do not unpack the server until it is at its installation location.

  • Page 37: Setting Up The Server

    Installing the hardware Setting up the server CAUTION! Follow the safety instructions in chapter "Important notes" on page Ê Set up the server. CAUTION! – The device must be protected from direct sunlight. – Ensure that the minimum clearances (see "Ventilation clearance"...

  • Page 38: Connecting Devices To The Server

    Installing the hardware Connecting devices to the server Most of the ports for external devices are on the rear of the server. The additional ports available on your server depend on the expansion cards installed. The standard ports (figure 2) are marked with symbols, and some are color-coded.
  • Page 39 Installing the hardware The corresponding indicators are explained in section "Server rear" on page Some of the devices connected require special software (e.g. drivers) (see documentation for the connected device). Ê Connect the devices. Two additional USB ports are located on the front of the server (see figure 4 on page 43).

  • Page 40: Connecting The Server To The Mains

    Installing the hardware Connecting the server to the mains The server is fitted with a built-in power supply. CAUTION! The power supply unit automatically adapts to a mains voltage between 100 V - 240 V. Make sure that your local mains voltage is within the range.

  • Page 41: Notes On Connecting/Disconnecting Cables

    Installing the hardware Notes on connecting/disconnecting cables CAUTION! Always read the documentation supplied with the device you wish to connect. Never connect, or disconnect cables during a thunderstorm. Never pull on a cable when disconnecting it. Always take hold of the cable by the plug.

  • Page 43: Installation And Operation

    Installation and operation CAUTION! Follow the safety instructions in chapter "Important notes" on page Indicators and controls 5.1.1 Server front Figure 4: Server front DVD drive activity indicator Power-on / operation indicator On/Off button DVD eject button HDD activity indicator 2 x USB port Operating Manual TX100 S2 Core Edition...

  • Page 44: Control Elements

    Installation and operation 5.1.1.1 Control elements On/Off button When the system is switched off, it can be switched on again by pressing the On/Off button. When the system is operating, pressing the On/Off button will switch off the system. The On/Off button does not disconnect the server from the mains voltage.

  • Page 45: Server Rear

    For further details on the zero Watt functionality, please refer to the "PRIMERGY TX100 S2 (Standard)" operating manual available on your ServerView Suite DVD 2 or from the Fujitsu Technology Solutions manuals server at http://manuals.ts.fujitsu.com. Operating Manual TX100 S2 Core Edition...
  • Page 46 Installation and operation LED indicators on the LAN connection Figure 6: LED indicators on the LAN connection Gigabit LAN (onboard) 1: LAN activity indicator 2: LAN transfer rate indicator green ON: Active connection OFF: 10 Mbit/s green FLASHING: green ON: 100 Mbit/s Transmit / Receive activity orange ON: 1000 Mbit/s Operating Manual...

  • Page 47: Initial Operation

    "Connecting devices to the server" on page 38). 5.2.2 Step 2: Switching the server on When switching on your PRIMERGY TX100 S2 Core Edition server, it will perform a hardware test and then boot the pre-installed Microsoft Windows Server 2008 R2 Foundation operating system. CAUTION! The On/Off button does not disconnect the server from the mains voltage.

  • Page 48: Step 3: Establishing A Remote Desktop Connection

    – Connect by computer name If DHCP (Dynamic Host Configuration Protocol) is enabled on your network, the PRIMERGY TX100 S2 Core Edition server is automatically configured to obtain an IP address from the DHCP server. DHCP doesn't require you to manually configure TCP/IP settings, even if you move your computer to another location.

  • Page 49: Running The Remote Desktop Software

    Installation and operation – Connect by IP address If DHCP is not available on your network or if your server is directly connected to the client computer the following default network settings are applied: Default IP address: 192.168.10.10 Default subnet mask: 255.255.255.0 Default gateway: 192.168.10.1...
  • Page 50 The Remote Desktop Connection window will open. Ê In the Computer box, type the default IP address or the default computer name of your PRIMERGY TX100 S2 Core Edition server. Ê Click Connect. Ê Click on the Administrator icon, type the default password of the Headless server into the password field, and press [Enter] to log into the preinstalled operating system.

  • Page 51: Step 4: Completing The Operating System Installation

    Installation and operation 5.2.4 Step 4: Completing the operating system installation Figure 7: Initial Configuration Tasks pane Do not select the Do not show this window at logon check box, otherwise the Initial Configuration Tasks pane will not open after logging in. If you have disabled the pane by mistake, you can reopen it as follows: Ê...

  • Page 52: Network Configuration (Optional)

    Installation and operation Ê Log out and log in again for the new language settings to take effect. 5.2.4.2 Network configuration (optional) If your server is already successfully operating in the destined network with a DHCP assigned IP address, no further configuration steps are required. Please proceed to section "Providing computer name and domain"...
  • Page 53 Installation and operation – It is highly recommended to take note of the original network setting values (e.g. IP address, subnet mask, default gateway) before altering the network configuration. – Please take extreme care when changing network configuration settings! Incorrect network settings may render the Headless server inaccessible! It will be impossible to connect to the server or to correct the error remotely! If the Remote Desktop connection should fail, even after...

  • Page 54: Providing Computer Name And Domain

    Installation and operation Ê After integrating your PRIMERGY TX100 S2 Core Edition server into the destination network, use any connected client to check whether your server is available in the local network neighborhood. 5.2.4.3 Providing computer name and domain It is highly recommended to change the default computer name in order to eliminate the possibility of a naming conflict with existing network objects.

  • Page 55: Step 5: Activate Ais Connect

    This section does not apply to the Japanese market. AIS Connect (Auto Immune Systems) real-time remote access services allow Fujitsu Technology Solutions support specialists to access your server using a secure internet connection in order to analyze and resolve technical problems quickly and efficiently.
  • Page 56 Installation and operation Figure 9: AIS Connect client activation (B) Ê Click I agree to confirm your agreement to the terms and conditions or Back to return to the previous wizard screen. Figure 10: AIS Connect client activation (C) Operating Manual TX100 S2 Core Edition...
  • Page 57 Installation and operation Ê If your system requires a proxy server to connect to the internet, enter your network settings. Ê Click Accept Settings. Figure 11: AIS Connect client activation (D) Ê Choose your country from the drop box. Ê Click Complete Activation. If no internet connection is available at the completion of the activation, AIS Connect will try to submit the activation information for a few minutes before closing the window.
  • Page 58 Installation and operation As a matter of principle a remote connection to your server is only possible if the Fujitsu service employee knows your personal VNC remote access password. It is recommended to change your password after it has been used.

  • Page 59: Diagnostics

    Installation and operation Diagnostics 5.3.1 Accessing the server using a VNC connection Use a Virtual Network Computing (VNC) connection to access your server for performing the following tasks: – Diagnostics and troubleshooting – Recovering the operating system – Resetting the server You will need a USB stick with a spare capacity of at least 16 MB in order to access the server using a VNC connection.
  • Page 60 Maintenance section Action items from the Maintenance section will not modify the system. – PrimeCollect Use the Fujitsu Technology Solutions PrimeCollect tool to gather hardware and software information on your server. For a detailed description, please refer to section "Gathering diagnostic information" on page...

  • Page 61: Gathering Diagnostic Information

    For a listing of the gathered output files, please refer to the PrimeCollect user guide available on your ServerView Suite DVD 2 or from the Fujitsu Technology Solutions manuals server at http://manuals.ts.fujitsu.com. Ê Establish a VNC connection as described in section "Accessing the server...
  • Page 62 Installation and operation Figure 13: Maintenance and Recovery Manager user interface - PrimeCollect Ê Select PrimeCollect from the Maintenance section in the Maintenance and Recovery Manager menu. Operating Manual TX100 S2 Core Edition...
  • Page 63 Installation and operation Figure 14: PrimeCollect - collecting data Ê Click Collect Data to start collecting system information. Operating Manual TX100 S2 Core Edition...
  • Page 64 Installation and operation Figure 15: PrimeCollect - saving data (A) When the data retrieval process is complete, the Save button will become available. Ê Click Save to store the gathered system information. Operating Manual TX100 S2 Core Edition...
  • Page 65 Installation and operation Figure 16: PrimeCollect - saving data (B) Ê Click Save. – Use the preset storage folder on RAM drive X: X:\Users\Public\Documents – Leave the default file name unchanged. Transfering the PrimeCollect file to your client computer Ê Click on the File Transfer icon in the VNC client menu bar: Figure 17: VNC client menu bar Operating Manual TX100 S2 Core Edition...
  • Page 66 Ê In the left column, select the destination directory on your local client system. Ê Click Receive to transfer the PrimeCollect file to your local client system. Ê Contact the Fujitsu Technology Solutions customer support to analyse the log files and recommend further measures.
  • Page 67 Installation and operation Rebooting or shutting down the server Ê Remove the Maintenance & Recovery DVD and close the DVD tray. Figure 19: Maintenance and Recovery Manager user interface - reboot / shutdown Ê Select Reboot System or Shutdown from the Maintenance section in the Maintenance and Recovery Manager menu to reboot your server into the operating system or shutting it down.

  • Page 68: Recovering / Resetting Your Server

    This recovery option is described in section "Factory reset" on page Note on backups Fujitsu Technology Solutions cannot be held responsible for data loss due to hardware failure or system recovery. Ensure to schedule and perform regular backups of your data! Your responsibilities also include storing and maintaining backup media.

  • Page 69: Operating System Recovery

    Installation and operation 5.4.1 Operating system recovery Ê Establish a VNC connection as described in section "Accessing the server using a VNC connection" on page Figure 20: Maintenance and Recovery Manager user interface - operating system recovery Ê Ensure that the Maintenance & Recovery DVD is in your DVD drive! Ê...
  • Page 70 Installation and operation Ê Select Reinstall Windows from the Recovery section in the Maintenance and Recovery Manager menu. CAUTION! – Please note that all data on the primary partition of your hard disk drive will be lost! – Once the installation has been started, the device must not be switched off unless the DVD tray opens, indicating that the installation process is complete.

  • Page 71: Factory Reset

    Installation and operation 5.4.2 Factory reset Ê Establish a VNC connection as described in section "Accessing the server using a VNC connection" on page Figure 21: Maintenance and Recovery Manager user interface - Factory reset Ê Ensure that the Maintenance & Recovery DVD is in your DVD drive! Ê...
  • Page 72 Installation and operation At least two hard disk drives must be installed when resetting your server. In order to prevent additional hard disk drives from being overwritten, proceed as described in section "Operating system recovery with 4-HDD configurations" on page Ê...

  • Page 73: Configuring The Onboard Sata Controller

    Management“ user guide available on your ServerView Suite DVD 2 or from the Fujitsu Technology Solutions manuals server at http://manuals.ts.fujitsu.com. Point to Industry Standard Servers - Software - ServerView Suite - Administration and Manageability - RAID Management. After booting the server from the Maintenance & Recovery DVD Ê...

  • Page 74: Other On/Off Options

    Installation and operation If the operating system does not switch off the server automatically, press the On/Off button for at least four seconds to send a control signal for power button override. Switching off the server from the Maintenance and Recovery Manager See section "Rebooting or shutting down the server"...

  • Page 75: Cleaning The Server

    Installation and operation Cleaning the server CAUTION! – Switch the server off and disconnect the power plugs from the properly grounded power outlets. – Do not clean any interior parts yourself; leave this job to a service technician. – Do not use any cleaning agents that contain abrasives or may corrode plastic.

  • Page 77: Property And Data Protection

    Property and data protection To prevent it being removed from its location, the server can be secured to a fixed object with a steel cable (or lock) running through a recess on the back (or side cover). Operating Manual TX100 S2 Core Edition...

  • Page 79: Troubleshooting And Tips

    Also make a list of any error messages that were displayed. Ê Switch off the server. Ê Contact the Fujitsu Technology Solutions customer service team. Power-on indicator remains dark The power-on indicator remains dark after you switch on your device.

  • Page 80: Incorrect Date And Time

    If the date and time are still wrong after the server has been switched off and back on again, replace the lithium battery (for a description refer to the Technical Manual for the D2779 system board) or contact the Fujitsu Technology Solutions customer service team.

  • Page 81: Services Or Directories / Files On Headless Server Are No Longer Accessible For Clients

    Troubleshooting and tips Services or directories / files on Headless server are no longer accessible for clients One or more of the installed services on the Headless server do not work as expected or it is not possible to access shared folders on the Headless server from a client computer.

  • Page 82: Serverview Operations Manager Reports Errors

    Headless server using a VNC connection and create PrimeCollect log files as described in section 5.3.1 on page Contact the Fujitsu Technology Solutions customer service team and forward the PrimeCollect log files for further analysis. Operating Manual TX100 S2 Core Edition...

  • Page 83: Remote Desktop Connection Fails

    Troubleshooting and tips Remote Desktop connection fails It is not possible to establish a Remote Desktop connection between the client computer and the Headless server. Ê Ensure if the Headless server is powered on. Ê Check the network cable between the client computer and the Headless server for proper connection.

  • Page 84: Vnc Connection Fails

    Recovery.cmd file in the Recovery directory on your USB stick. You may have to repeat this procedure up to three times until the VNC connection is established. Ê Contact the Fujitsu Technology Solutions customer service team if the problem persists. Operating Manual...

  • Page 85: Operating System Recovery With 4-Hdd Configurations

    Troubleshooting and tips Operating system recovery with 4-HDD configurations The operating system cannot be recovered using the Reinstall Windows recovery option (see section "Operating system recovery" on page 69). A factory reset is inevitable, requiring at least two hard disk drives (IDs 0 and 1).

  • Page 86: Power-On Indicator Reports An Error

    Troubleshooting and tips Ê Power on your Headless server and establish a VNC connection as described in section section "Accessing the server using a VNC connection" on page Select Create RAID and Reinstall from the Recovery section in the Maintenance and Recovery Manager menu (see section "Factory reset"...

  • Page 87: Tx100 S2 Core Edition Operating Manual

    Ê Close the side cover until it locks in place. Ê Reconnect the AC power cord. Ê Contact the Fujitsu Technology Solutions customer service team if the problem persists. The power LED flashes at low frequency (1/2 Hz, once every two seconds) This error state indicates that the system is not able to boot from its local hard disk drives.
  • Page 88 Maintenance & Recovery DVD, establish a VNC connection and create PrimeCollect log files as described in section 5.3.1 on page Ê Contact the Fujitsu Technology Solutions customer service team and forward the PrimeCollect log files for further analysis. Operating Manual...

  • Page 89: Index

    Index Protocol) accessible drives diagnostic LEDs acclimatization time diagnostics AIS Connect gathering information ambient conditions PrimeCollect ASR&R (Automatic Server dimensions Reconfiguration and Restart) disconnecting cables disposal of devices DNS (Domain Name Service) 48, backups DVD drive batteries activity indicator 43, beep codes eject button BIOS update...
  • Page 90 Index installation indicators recovery 68, DVD drive activity 43, recovery, 4 HDD hard disk activity reset 68, HDD activity operation, server operation power-on 44, 79, packaging 32, information, additional performance features Initial Configuration Tasks ports initial operation LAN port IP address monitor port (VGA) IPv4 IP address serial port...
  • Page 91 Index supported functions USB stick service touch points ventilation clearance setting up, server VGA port shell Virtual Network Computing shutdown 61, (VNC) support VNC connection switch off time fail switch on time file transfer switching off, server Maintenance & Recovery switching on, server system board USB stick...

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