Fujitsu PRIMERGY TX100 S3 Core Edition Operating Manual
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Fujitsu PRIMERGY TX100 S3 Core Edition Operating Manual

Headless server
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See also: Upgrade and Maintenance Manual , Maintenance Manual
Operating Manual - English
PRIMERGY TX100 S3 Core Edition
Headless Server
Edition August 2011

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Summary of Contents for Fujitsu PRIMERGY TX100 S3 Core Edition

  • Page 1 Operating Manual - English PRIMERGY TX100 S3 Core Edition Headless Server Edition August 2011...

  • Page 2: Copyright And Trademarks

    – The contents of this manual may be revised without prior notice. – Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information in this manual. – No part of this manual may be reproduced in any without the prior written permission of Fujitsu.
  • Page 3 Before reading this manual For your safety This manual contains important information for safely and correctly using this product. Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety Notes and Regulations" and ensure these safety notes are understood before using the product.
  • Page 4 Please consult the sales staff of Fujitsu if intending to use this product for high safety use. Measures against momentary voltage drop This product may be affected by a momentary voltage drop in the power supply caused by lightning.
  • Page 5 Please refer to the following internet address for further information on the usage and operation conditions of each available type of hard disk drive: http://primeserver.fujitsu.com/primergy/harddisk/ Operating Manual TX100 S3 Core Edition...
  • Page 6 Operating Manual TX100 S3 Core Edition...

  • Page 7: Table Of Contents

    Contents Introduction ......11 Concept and target groups for this manual ..11 Documentation overview .
  • Page 8 Contents Starting up and operation ....43 Opening the server ..... . . 43 Control elements and indicators .
  • Page 9 Contents Troubleshooting and tips ....81 Power-on indicator remains dark ....81 Incorrect date and time .
  • Page 10 Contents Operating Manual TX100 S3 Core Edition...

  • Page 11: Introduction

    Internet server. Thanks to its highly developed hardware and software components, the PRIMERGY TX100 S3 Core Edition server offers a high level of data security and availability. The “headless” operating concept enbles you to run and maintain your server without a monitor, keyboard or mouse attached, saving up to 37 percent in acquisition costs.

  • Page 12: Documentation Overview

    Introduction Documentation overview More information on your PRIMERGY TX100 S3 Core Edition server can be found in the following documents: – "Quick Start Hardware - PRIMERGY TX100 S3 Core Edition" leaflet (only included as a printed copy) – "ServerView Suite - Overview & Installation" DVD booklet (only included with the ServerView Suite as a printed copy) –...

  • Page 13: Notational Conventions

    Introduction Further sources of information: – ServerView Suite Glossary on the ServerView Suite DVD 2 – Documentation for the boards and drives – Operating system documentation – Information files in your operating system Notational conventions The following notational conventions are used in this manual: indicates commands or menu items Text in italics indicates system output...
  • Page 14 Introduction Operating Manual TX100 S3 Core Edition...

  • Page 15: Functional Overview

    PRIMERGY TX100 S3" Technical Manual. Hard disk drives The PRIMERGY TX100 S3 Core Edition server can accommodate up to four SAS / SATA hard disk drives. By default, it comes equipped with two to four 3.5- inch SATA hard disk drives.
  • Page 16 Server management Server management is implemented using the ServerView Operations Manager software supplied from Fujitsu Technology Solutions. The ServerView Operations Manager enables the management of all PRIMERGY servers in the network via a central console. The ServerView...
  • Page 17 The Flash EPROM program supplied with the Fujitsu utilities supports a fast BIOS update. ServerView Remote Management ServerView Remote Management is the remote management solution from Fujitsu for PRIMERGY servers.

  • Page 18: Server Specification

    Functional overview Server specification This section explains the specifications for the server. The specifications for this server are liable to be updated without any notice. Please be forewarned. System Board System board type D3009 ® Chipset Intel C202 Processor ® ®...
  • Page 19 Functional overview Onboard or integrated controllers Serial ATA total RAID Controller 4 port SATA with RAID 0 / 1 for HDDs ® SATA Controller Intel C202 ® ® LAN Controller Intel 82574L and Intel 82579LM onboard, 2 x 10/100/1000 Mbit/s, PXE-Boot by LAN via PXE- Server, Teaming supported Trusted Platform Infineon / 1.2 (option)
  • Page 20 Functional overview Ventilation clearance At least 200 mm on the front and rear. Ambient conditions Environment class 3K2 EN 60721 / IEC 721 Part 3-3 Environment class 2K2 EN 60721 / IEC 721 Part 3-2 Temperature: Operation (3K2) 10 °C ... 35 °C Transport (2K2) -25 °C ...
  • Page 21 Functional overview Compliance with regulations and standards Product safety and ergonomics International IEC 60950-1 2ed. Europe Safety EN 60950-1 2ed. EN 50371 EN 50392 Ergonomics ISO 9241-3 EN 2941-3 EK1-ITB 2003:2007 USA / Canada CSA-C22.2 No. 60950-1-07 2ed. UL 60950-1 2ed. Taiwan CNS 14336 China...
  • Page 22 Functional overview Operating Manual TX100 S3 Core Edition...

  • Page 23: Installation Steps, Overview

    Installation steps, overview This chapter contains an overview of the steps necessary to install your server. Links take you to sections where you can find more detailed information about the respective steps: Ê First of all, it is essential that you familiarize yourself with the safety information in chapter "Important information"...
  • Page 24 Installation steps, overview Operating Manual TX100 S3 Core Edition...

  • Page 25: Important Information

    Important information In this chapter you will find essential information regarding safety when working on your server. Safety instructions The following safety instructions are also provided in the manual "Safety Notes and Regulations" or " 安全上のご注意 ". This device meets the relevant safety regulations for IT equipment. If you have any questions about whether you can install the server in the intended environment, please contact your sales outlet or our customer service team.
  • Page 26 Important information Before starting up CAUTION! During installation and before operating the device, observe the ● instructions on environmental conditions for your device (see "Ambient conditions" on page 20). If the server has been moved from a cold environment, condensation ●...
  • Page 27 Important information CAUTION! Ensure that the power sockets on the device and the properly ● grounded power outlets are freely accessible. The On/Off button or the main power switch (if present) does not ● isolate the device from the mains power supply. To disconnect it completely from the mains power supply, unplug all network power plugs from the properly grounded power outlets.
  • Page 28 Important information CAUTION! Proper operation of the system (in accordance with IEC 60950-1/2 ● resp. EN 60950-1/2) is only ensured if the casing is completely assembled and the rear covers for the installation slots have been fitted (electric shock, cooling, fire protection, interference suppression).
  • Page 29 Replace the lithium battery on the system board in accordance with ● the instructions in the PRIMERGY TX100 S3 Core Edition Server Upgrade and Maintenance manual. All batteries containing pollutants are marked with a symbol (a ●...
  • Page 30 Important information Working with CDs/DVDs/BDs and optical drives When working with optical drives, these instructions must be followed. CAUTION! Only use CDs/DVDs/BDs that are in perfect condition, in order to ● prevent data loss, equipment damage and injury. Check each CD/DVD/BD for damage, cracks, breakages etc. before ●...
  • Page 31 Important information Be careful not to damage the CD/DVD/BD surface. ● Keep the CDs/DVDs/BDs away from heat sources. ● Do not bend or place heavy objects on CDs/DVDs/BDs. ● Do not write with ballpoint pen or pencil on the label (printed) side. ●...
  • Page 32 Important information Modules with Electrostatic-Sensitive Devices Modules with electrostatic-sensitive devices are identified by the following sticker: Figure 1: ESD label When you handle components fitted with ESDs, you must always observe the following points: Switch off the system and remove the power plugs from the power outlets ●...

  • Page 33: Energy Star

    Important information Other important information: During cleaning, observe the instructions in section "Cleaning the server" on ● page Keep this operating manual and the other documentation (such as the ● technical manual, documentation DVD) close to the device. All documentation must be included if the equipment is passed on to a third party.

  • Page 34: Fcc Class A Compliance Statement

    Consult the dealer or an experienced radio/TV technician for help. ● Fujitsu is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Fujitsu. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user.

  • Page 35: Transporting The Server

    If you need to lift or transport the server, ask other people to help you. Environmental protection Environmentally-friendly product design and development This product has been designed in accordance with the Fujitsu standard for "environmentally friendly product design and development". This means that key factors such as durability, selection and labeling of materials, emissions, packaging, ease of dismantling and recycling have been taken into account.
  • Page 36 Details regarding the return and recycling of devices and consumables within Europe can also be found in the "Returning used devices" manual, via your local Fujitsu branch or from our recycling center in Paderborn: Fujitsu Technology Solutions Recycling Center D-33106 Paderborn Tel.

  • Page 37: Hardware Installation

    Hardware installation CAUTION! Follow the safety instructions in the chapter "Important information" ● on page Do not expose the server to extreme environmental conditions (see ● "Ambient conditions" on page 20). Protect the server from dust, humidity and heat. Make sure that the server is acclimatized for the time indicated in this ●...

  • Page 38: Unpacking The Server

    Hardware installation Unpacking the server CAUTION! Follow the safety instructions in "Important information" on page (For the Japanese market, please refer to " 安全上のご注意 ".) Do not unpack the server until it is at its installation location. Ê Transport the server to the place where you want to set it up. Ê...

  • Page 39: Setting Up The Server

    Hardware installation Setting up the server Ê Transport the server to the place where you want to set it up. Ê Unpack the server (see section "Unpacking the server"). Ê Set up the server. CAUTION! – The device must be protected from direct sunlight. –...

  • Page 40: Connecting Devices To The Server

    Hardware installation Connecting devices to the server The connectors for external devices are on the front and rear of the server. The additional connectors available on your server depend on the expansion cards installed. For further information refer to the “PRIMERGY TX100 S3 Core Edition Server"...

  • Page 41: Connecting The Server To The Mains

    Hardware installation Connecting the server to the mains The server is equipped with an integrated power supply unit. CAUTION! The server is automatically set to a mains voltage in the range 100 V - 240 V. You may only operate the server if its rated voltage range corresponds to the local mains voltage.

  • Page 42: Notes On Connecting / Disconnecting Cables

    Hardware installation Notes on connecting / disconnecting cables CAUTION! Always read the documentation supplied with the device you wish to connect. Never connect, or disconnect cables during a thunderstorm. Never pull on a cable when disconnecting it. Always take hold of the cable by the plug.

  • Page 43: Starting Up And Operation

    Starting up and operation CAUTION! Follow the safety instructions in chapter "Important information" on page Opening the server Figure 4: Removing the cover Ê Pull up on the locking lever (1). Ê Fold open the side cover (2). Ê Remove the side cover (3). Operating Manual TX100 S3 Core Edition...

  • Page 44: Control Elements And Indicators

    Starting up and operation Control elements and indicators 6.2.1 Server front Figure 5: Front panel 1 Power-on indicator / On/Off button 3 USB connectors (x2) 2 HDD activity indicator Operating Manual TX100 S3 Core Edition...

  • Page 45: Control Elements

    Starting up and operation 6.2.1.1 Control elements On/Off button When the system is switched off, it can be switched on again by pressing the On/Off button. When the system is operating, pressing the On/Off button will switch off the system. CAUTION! Risk of loss of data! The On/Off button does not disconnect the server from the...

  • Page 46: Server Rear

    Starting up and operation 6.2.2 Server rear 6.2.2.1 Indicators on the connector panel LAN indicators Figure 6: Indicators on the connector panel: LAN indicators Steady green signal when a LAN connection exists. link / transfer Remains dark when no LAN connection exists. Flashes green when LAN transfer takes place.

  • Page 47: Push Button Mains Switch

    Push button mains switch Figure 7: Push button mains switch The PRIMERGY TX100 S3 server family offers a Zero Watt operating mode in which the system does not draw any power when switched off or hibernating. The push button mains switch (1) on the power supply unit is employed in the Zero Watt concept but does not apply to the headless operating mode.

  • Page 48: Initial Operation

    "Connecting devices to the server" on page 40). 6.3.2 Step 2: Switching the server on When switching on your PRIMERGY TX100 S3 Core Edition server, it will perform a hardware test and then boot the pre-installed Microsoft Windows Server 2008 R2 Foundation operating system. CAUTION! The On/Off button does not disconnect the server from the mains voltage.

  • Page 49: Step 3: Establishing A Remote Desktop Connection

    – Connect by computer name If DHCP (Dynamic Host Configuration Protocol) is enabled on your network, the PRIMERGY TX100 S3 Core Edition server is automatically configured to obtain an IP address from the DHCP server. DHCP doesn't require you to manually configure TCP/IP settings, even if you move your computer to another location.
  • Page 50 Starting up and operation In this case, connect the client to your server by its default name: Default computer name: HEADLESS – Connect by IP address If DHCP is not available on your network or if your server is directly connected to the client computer the following default network settings are applied: Default IP address:...

  • Page 51: Running The Remote Desktop Software

    The Remote Desktop Connection window will open. Ê In the Computer box, type the default IP address or the default computer name of your PRIMERGY TX100 S3 Core Edition server. Ê Click Connect. Ê Click on the Administrator icon, type the default password of the Headless server into the password field, and press [Enter] to log into the preinstalled operating system.

  • Page 52: Step 4: Completing The Operating System Installation

    Starting up and operation 6.3.4 Step 4: Completing the operating system installation Figure 8: Initial Configuration Tasks pane Do not select the Do not show this window at logon check box, otherwise the Initial Configuration Tasks pane will not open after logging in. If you have disabled the pane by mistake, you can reopen it as follows: Ê...

  • Page 53: Language Customization

    Starting up and operation 6.3.4.1 Language Customization This section does not apply to the Japanese market. By default, the operating system comes with six preinstalled language options: English, Japanese, German, Spanish, French, and Russian. If your preferred language is among the preinstalled language options, proceed as follows: Ê...

  • Page 54: Configuration Settings

    Starting up and operation Ê Under Provide Computer Information, click Configure Networking. If the Initial Configuration Tasks pane is not available, proceed as follows: Ê Open Network Connections by clicking the Start button, and then clicking Control Panel. Ê In the search box, type adapter, and then, under Network and Sharing Center, click View network connections.

  • Page 55: Providing Computer Name And Domain

    DNS servers. Ê To change advanced DNS, WINS, and IP settings, click Advanced. Ê After integrating your PRIMERGY TX100 S3 Core Edition server into the destination network, use any connected client to check whether your server is available in the local network neighborhood.
  • Page 56 Ê In order to join your server to a domain, select the radio button next to Domain and enter the preferred domain name. When joining your PRIMERGY TX100 S3 Core Edition server to a domain, please consider the following restrictions of the pre-installed Windows Server 2008 R2 Foundation operating system: –...

  • Page 57: Step 5: Activate Ais Connect

    This section does not apply to the Japanese market. AIS Connect (Auto Immune Systems) real-time remote access services allow Fujitsu Technology Solutions support specialists to access your server using a secure internet connection in order to analyze and resolve technical problems quickly and efficiently.
  • Page 58 Starting up and operation Figure 10: AIS Connect client activation (B) Ê Click I agree to confirm your agreement to the terms and conditions or Back to return to the previous wizard screen. Figure 11: AIS Connect client activation (C) Operating Manual TX100 S3 Core Edition...
  • Page 59 Starting up and operation Ê If your system requires a proxy server to connect to the internet, enter your network settings. Ê Click Accept Settings. Figure 12: AIS Connect client activation (D) Ê Choose your country from the drop box. Ê...
  • Page 60 Ê Enter a strong VNC password (up to 8 characters) and click OK. As a matter of principle a remote connection to your server is only possible if the Fujitsu service employee knows your personal VNC remote access password. It is recommended to change your password after it has been used.

  • Page 61: Diagnostics

    Starting up and operation Diagnostics 6.4.1 Accessing the server using a VNC connection Use a Virtual Network Computing (VNC) connection to access your server for performing the following tasks: – Diagnostics and troubleshooting – Recovering the operating system – Resetting the server You will need a USB stick with a spare capacity of at least 128 MB in order to access the server using a VNC connection.
  • Page 62 Starting up and operation Ê Disconnect the USB stick from the server. Ê Connect the USB stick to the client computer. Ê In Windows Explorer select the USB device, point to the Recovery directory and double-click Recovery.cmd. The Maintenance and Recovery Manager user interface will open: Figure 13: Maintenance and Recovery Manager user interface The Maintenance and Recovery Manager offers the following functionality: Operating Manual...
  • Page 63 Maintenance section Action items from the Maintenance section will not modify the system. – PrimeCollect Use the Fujitsu Technology Solutions PrimeCollect tool to gather hardware and software information on your server. For a detailed description, please refer to section "Gathering diagnostic information" on page –...

  • Page 64: Gathering Diagnostic Information

    For a listing of the gathered output files, please refer to the PrimeCollect user guide available on your ServerView Suite DVD 2 or from the Fujitsu Technology Solutions manuals server at http://manuals.ts.fujitsu.com. For the Japanese market please use the following URL: http://primeserver.fujitsu.com/primergy/manual/...
  • Page 65 Starting up and operation Figure 15: PrimeCollect - collecting data Ê Click Collect Data to start collecting system information. Operating Manual TX100 S3 Core Edition...
  • Page 66 Starting up and operation Figure 16: PrimeCollect - saving data (A) When the data retrieval process is complete, the Save button will become available. Ê Click Save to store the gathered system information. Operating Manual TX100 S3 Core Edition...
  • Page 67 Starting up and operation Figure 17: PrimeCollect - saving data (B) Ê Click Save. – Use the preset storage folder on RAM drive X: X:\Users\Public\Documents – Leave the default file name unchanged. Transfering the PrimeCollect file to your client computer Ê...
  • Page 68 Ê In the left column, select the destination directory on your local client system. Ê Click Receive to transfer the PrimeCollect file to your local client system. Ê Contact the Fujitsu Technology Solutions customer support to analyse the log files and recommend further measures.
  • Page 69 Starting up and operation Rebooting or shutting down the server Ê Remove the Maintenance & Recovery DVD and close the DVD tray. Figure 20: Maintenance and Recovery Manager user interface - reboot / shutdown Ê Select Reboot System or Shutdown from the Maintenance section in the Maintenance and Recovery Manager menu to reboot your server into the operating system or shutting it down.

  • Page 70: Recovering / Resetting Your Server

    This recovery option is described in section "Factory reset" on page Note on backups Fujitsu Technology Solutions cannot be held responsible for data loss due to hardware failure or system recovery. Ensure to schedule and perform regular backups of your data! Your responsibilities also include storing and maintaining backup media.

  • Page 71: Operating System Recovery

    Starting up and operation 6.5.1 Operating system recovery Ê Establish a VNC connection as described in section "Accessing the server using a VNC connection" on page Figure 21: Maintenance and Recovery Manager user interface - operating system recovery Ê Ensure that the Maintenance & Recovery DVD is in your DVD drive! Ê...
  • Page 72 Starting up and operation Ê Select Reinstall Windows from the Recovery section in the Maintenance and Recovery Manager menu. CAUTION! – Please note that all data on the primary partition of your hard disk drive will be lost! – Once the installation has been started, the device must not be switched off unless the DVD tray opens, indicating that the installation process is complete.

  • Page 73: Factory Reset

    Starting up and operation 6.5.2 Factory reset Ê Establish a VNC connection as described in section "Accessing the server using a VNC connection" on page Figure 22: Maintenance and Recovery Manager user interface - Factory reset Ê Ensure that the Maintenance & Recovery DVD is in your DVD drive! Ê...
  • Page 74 Starting up and operation For additional information on VNC File Transfer, please refer to section "Transfering the PrimeCollect file to your client computer" on page At least two hard disk drives must be installed when resetting your server. In order to prevent additional hard disk drives from being overwritten, proceed as described in section "Operating system recovery with 4-HDD configurations"...

  • Page 75: Configuring The Onboard Sata Controller

    Management“ user guide available on your ServerView Suite DVD 2 or from the Fujitsu Technology Solutions manuals server at http://manuals.ts.fujitsu.com. Point to Industry Standard Servers - Software - ServerView Suite - Administration and Manageability - RAID Management. For the Japanese market please use the following URL: http://primeserver.fujitsu.com/primergy/manual/...

  • Page 76: Switching The Server Off

    Starting up and operation Switching the server off Switching off the server from the operating system The Power-on indicator (item 1 in figure 5 on page 44) lights up green. Ê Establish a Remote Desktop connection as described in section 6.3.3 on page Ê...

  • Page 77: Cleaning The Server

    Starting up and operation – Power button override The system can be switched off by pressing and holding down the On/Off button (for approximately 5 seconds). The system remains in Off state. CAUTION! There is a risk that data may be lost. Cleaning the server CAUTION! –...
  • Page 78 Starting up and operation Operating Manual TX100 S3 Core Edition...

  • Page 79: Property And Data Protection

    Property and data protection To prevent it being removed from its location, the server can be secured to a fixed object with a steel cable (or lock) running through a recess on the back (or side cover). Operating Manual TX100 S3 Core Edition...
  • Page 80 Property and data protection Operating Manual TX100 S3 Core Edition...

  • Page 81: Troubleshooting And Tips

    Also make a list of any error messages that were displayed. Ê Switch off the server. Ê Contact the Fujitsu Technology Solutions customer service team. Power-on indicator remains dark The power-on indicator remains dark after you switch on your device.

  • Page 82: Incorrect Date And Time

    If the date and time are still wrong after the server has been switched off and back on again, replace the lithium battery (for a description refer to the "PRIMERGY TX100 S3 Upgrade and Maintenance Manual") or contact the Fujitsu Technology Solutions customer service team.

  • Page 83: Services Or Directories / Files On Headless Server Are No Longer Accessible For Clients

    Troubleshooting and tips Services or directories / files on Headless server are no longer accessible for clients One or more of the installed services on the Headless server do not work as expected or it is not possible to access shared folders on the Headless server from a client computer.

  • Page 84: Serverview Operations Manager Reports Errors

    Headless server using a VNC connection and create PrimeCollect log files as described in section 6.4.1 on page Contact the Fujitsu Technology Solutions customer service team and forward the PrimeCollect log files for further analysis. Operating Manual TX100 S3 Core Edition...

  • Page 85: Remote Desktop Connection Fails

    Troubleshooting and tips Remote Desktop connection fails It is not possible to establish a Remote Desktop connection between the client computer and the Headless server. Ê Ensure that the Headless server is powered on. Ê Check the network cable between the client computer and the Headless server for proper connection.

  • Page 86: Vnc Connection Fails

    Recovery.cmd file in the Recovery directory on your USB stick. You may have to repeat this procedure up to three times until the VNC connection is established. Ê Contact the Fujitsu Technology Solutions customer service team if the problem persists. Operating Manual...

  • Page 87: Operating System Recovery With 4-Hdd Configurations

    Troubleshooting and tips 8.10 Operating system recovery with 4-HDD configurations The operating system cannot be recovered using the Reinstall Windows recovery option (see section "Operating system recovery" on page 71). A factory reset is inevitable, requiring at least two hard disk drives (IDs 0 and 1).

  • Page 88: Power-On Indicator Reports An Error

    Troubleshooting and tips Ê After the rebuild and installation process is complete, shut down your server and reconnect the additional hard disk drives to SATA connectors "SATA 2" and "SATA 3" as described above. Ê Complete the initial configuration of your Headless server as described in section "Initial operation"...
  • Page 89 Ê Close the side cover until it locks in place. Ê Reconnect the AC power cord. Ê Contact the Fujitsu Technology Solutions customer service team if the problem persists. The power LED flashes at low frequency (1/2 Hz, once every two seconds) This error state indicates that the system is not able to boot from its local hard disk drives.
  • Page 90 Troubleshooting and tips Operating Manual TX100 S3 Core Edition...

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