During Normal Operation - Assa Abloy Aperio Quick Installation Manual

Aperio Online
®
24
Problem indication Cause
∙
The communication hub
LED is flashing red twice =
∙
no connection between
the EAC system and the
∙
communication hub
∙
∙

During normal operation

Problem indication
The communication hub
LED is flashing red once =
no connection between
the lock/sensor and the
communication hub
The communication hub
LED is flashing red twice =
no connection between
the EAC system and the
communication hub
Unstable radio
communication
between lock/sensor and
communication hub
Aperi Online Quick Installation Guide, Document No: ST-001322-B Date: 11 oktober 2013
®
The hub is not properly connected
to the IP network.
The hub network parameters are
not correctly configured
The ACU address, port or TLS
settings are not properly configured
in the communication hub.
The ACU is not properly configured
. The certificate used by the ACU is
not supported.
Cause
∙
The lock/sensor and communication
hub are not paired.
∙
The lock/sensor and the
communication hub have different
channel masks.
∙
The battery of the lock/sensor has
run out.
∙
The status message intervals differ
between the hub and the lock
∙
The EAC address is not properly
configured in the communication
hub.
∙
The EAC system is not properly
configured.
∙
Poor radio link quality.
∙
The lock/sensor and the
communication hub have different
channel masks.
Action
∙
Check that the ethernet LED is green. If not, check
ethernet cable and network equipment.
∙
Configure the hub network parameters.
∙
Configure the hub EAC connection.
∙
Make sure that the communication settings in the
EAC matches the hub EAC connection settings.
∙
Make sure that a valid certificate type is used.
Action
∙
Repeat the scanning process by selecting
Scan /Scan all.
∙
Pair the lock/sensor and communication hub in
the Configure door wizard of the Programming
Application.
∙
Change the radio channel. See the Programming
Application manual, ref [1].
∙
Replace the battery of the lock/sensor. See the
Programming Application manual, ref [1].
∙
Make sure that the lock has the same or a shorter
status message interval than the hub
∙
Configure the EAC address. Refer to the Aperio
mechanical installation manual.
∙
Change the radio channel. See the Programming
Application manual, ref [1].