Chapter 5 - Directory - Toshiba Strata DK PC Attendant Console User Manual

Directory
This chapter describes the Directory menu features (as shown here), including how to
add names and information to the Directory, how to change the order of display, and
how to use the Find function.
The Directory Display lists employees and their assigned internal Directory Numbers
[DN], as well as ACD group numbers. The directory includes Primary and Phantom
Directory Numbers [PDNs] and [PhDNs]. It serves three purposes: a directory listing,
a Busy Lamp Field (BLF), and it provides Direct Station Selection.
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