Toshiba Strata DK PC Attendant Console Manuals

Manuals and User Guides for Toshiba Strata DK PC Attendant Console. We have 1 Toshiba Strata DK PC Attendant Console manual available for free PDF download: User Manual

Toshiba Strata DK PC Attendant Console User Manual

Toshiba Strata DK PC Attendant Console User Manual (144 pages)

Digital Business Telephone Systems  
Brand: Toshiba | Category: Keyboard | Size: 1.1 MB
Table of contents
Table Of Contents3................................................................................................................................................................
Introduction9................................................................................................................................................................
Organization9................................................................................................................................................................
How To Use This Guide10................................................................................................................................................................
Conventions11................................................................................................................................................................
Related Documents And Media13................................................................................................................................................................
Chapter 1 - The Grand Tour Function Keys16................................................................................................................................................................
Special Function Keys16................................................................................................................................................................
Numeric Keypad16................................................................................................................................................................
Main Screen17................................................................................................................................................................
Console Id Area18................................................................................................................................................................
Menu Bar18................................................................................................................................................................
Feature Toolbar19................................................................................................................................................................
Status Bar23................................................................................................................................................................
Incoming Call Display23................................................................................................................................................................
Active Call Area23................................................................................................................................................................
Loop-hold Display24................................................................................................................................................................
User Buttons24................................................................................................................................................................
Dss/blf Station Directory24................................................................................................................................................................
Keyboard Navigation25................................................................................................................................................................
Mouse Navigation26................................................................................................................................................................
On-line Help26................................................................................................................................................................
Chapter 2 - Console Controls Night Transfer28................................................................................................................................................................
Automatic Night Transfer30................................................................................................................................................................
Position Busy31................................................................................................................................................................
Console Overflow32................................................................................................................................................................
Background Music Over External Speakers33................................................................................................................................................................
Privacy33................................................................................................................................................................
Privacy Release34................................................................................................................................................................
Call Forward34................................................................................................................................................................
Internal Call Forward34................................................................................................................................................................
External Call Forward36................................................................................................................................................................
Call Forward Fixed37................................................................................................................................................................
Line Group Restrictions38................................................................................................................................................................
Timed Reminders39................................................................................................................................................................
Date And Time40................................................................................................................................................................
Volume Control41................................................................................................................................................................
Chapter 3 - Basic Calling Incoming Calls44................................................................................................................................................................
Incoming Call Types45................................................................................................................................................................
Answered Call Options46................................................................................................................................................................
Transferring Calls48................................................................................................................................................................
Taking Notes About A Call52................................................................................................................................................................
Using Department Search With Call Transfer53................................................................................................................................................................
Voice Mail54................................................................................................................................................................
Placing Calls56................................................................................................................................................................
Voluntary Account Codes58................................................................................................................................................................
Calling Options59................................................................................................................................................................
Setting Or Cancelling Automatic Callback60................................................................................................................................................................
Busy Override And Off-hook Call Announce (oca)61................................................................................................................................................................
Dialing For Others62................................................................................................................................................................
Dialing A Number For A Caller62................................................................................................................................................................
Performing Through Dialing For A User63................................................................................................................................................................
Conference Calls64................................................................................................................................................................
Creating A Three-way Call Or Joining Two Calls64................................................................................................................................................................
Adding A Station To Create A Conference Call65................................................................................................................................................................
Adding A Co Line To Create A Conference Call66................................................................................................................................................................
Call Splitting (split/switch)67................................................................................................................................................................
Trunk-to-trunk Connections68................................................................................................................................................................
Call Supervision70................................................................................................................................................................
Chapter 4 - Advanced Calling Speed Dial72................................................................................................................................................................
Speed Dial Special Function Codes73................................................................................................................................................................
Using Speed Dial Numbers74................................................................................................................................................................
Paging75................................................................................................................................................................
Emergency Page76................................................................................................................................................................
Opening Door Locks76................................................................................................................................................................
Using Door Phones77................................................................................................................................................................
Last Number Redial78................................................................................................................................................................
Saved Number Redial79................................................................................................................................................................
Call Pickup80................................................................................................................................................................
Call Park81................................................................................................................................................................
Call Park And Page82................................................................................................................................................................
Auto Park/page84................................................................................................................................................................
Setting Auto Park85................................................................................................................................................................
Abandoned Calls86................................................................................................................................................................
Alarm Reset87................................................................................................................................................................
Chapter 5 - Directory89................................................................................................................................................................
Adding/deleting Entries Into The Directory90................................................................................................................................................................
Directory Settings92................................................................................................................................................................
Directory Find93................................................................................................................................................................
Chapter 6 - Message Center Taking A Message96................................................................................................................................................................
Taking A Message For A Holding/recalling Party98................................................................................................................................................................
Retrieving A Message From The Message Center99................................................................................................................................................................
Message Waiting Indications Sent100................................................................................................................................................................
Console Message Waiting Light102................................................................................................................................................................
Creating Lcd Messages103................................................................................................................................................................
Preprogrammed Messages103................................................................................................................................................................
Sending Lcd Messages105................................................................................................................................................................
Advisory Message107................................................................................................................................................................
Chapter 7 - View Menu109................................................................................................................................................................
Tool Bar110................................................................................................................................................................
Status Bar Call Statistics110................................................................................................................................................................
Chapter 8 - Administration113................................................................................................................................................................
Password114................................................................................................................................................................
Console Settings Options115................................................................................................................................................................
Automatic Dialing115................................................................................................................................................................
Activate On Incoming115................................................................................................................................................................
Multiple Attendants115................................................................................................................................................................
Automatic Hold115................................................................................................................................................................
Ani Display On116................................................................................................................................................................
Default Transfer116................................................................................................................................................................
Changing Console Settings116................................................................................................................................................................
Set An Account Code Length117................................................................................................................................................................
Assign A [dn] For Voice Mail And Quick Messages117................................................................................................................................................................
Storing Voice Mail Id Codes118................................................................................................................................................................
Co Line Names118................................................................................................................................................................
Changing Co Line And Line Group Names118................................................................................................................................................................
Setting A Default Line Or Line Group120................................................................................................................................................................
System Codes122................................................................................................................................................................
Disa Security Code122................................................................................................................................................................
Traveling Class Code124................................................................................................................................................................
Toll Restriction Override Codes125................................................................................................................................................................
Verified Account Codes125................................................................................................................................................................
Answer Prompts126................................................................................................................................................................
Dnis Prompts127................................................................................................................................................................
Change Station User Name131................................................................................................................................................................
Door Phone Button Labels132................................................................................................................................................................
Door Unlock Button Labels132................................................................................................................................................................
Paging Button Labels133................................................................................................................................................................
Printer Setup134................................................................................................................................................................
Appendix135................................................................................................................................................................
Windows Operations135................................................................................................................................................................
Windows Controls137................................................................................................................................................................
Change The Screen Colors137................................................................................................................................................................
Setup Easy Application Switching137................................................................................................................................................................
Change The Keyboard Repeat Speed137................................................................................................................................................................
Change The Mouse Speed137................................................................................................................................................................
Index141................................................................................................................................................................

Advertisement

Share and save

Advertisement