Toshiba Strata DK PC Attendant Console Manuals

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Toshiba Strata DK PC Attendant Console User Manual

Toshiba Strata DK PC Attendant Console User Manual (144 pages)

Digital Business Telephone Systems

Brand: Toshiba | Category: Keyboard | Size: 1.1 MB

Table of Contents

Table of Contents
3
Introduction

9
- Organization
  9
- How to Use this Guide
  10
- Conventions
  11
- Related Documents and Media
  13
Chapter 1 - the Grand Tour Function Keys

16
- Special Function Keys
  16
- Numeric Keypad
  16
- Main Screen
  17
  - Console ID Area
    18
  - Menu Bar
    18
  - Feature Toolbar
    19
  - Status Bar
    23
  - Incoming Call Display
    23
  - Active Call Area
    23
  - Loop-Hold Display
    24
  - User Buttons
    24
  - DSS/BLF Station Directory
    24
- Keyboard Navigation
  25
- Mouse Navigation
  26
- On-Line Help
  26
Chapter 2 - Console Controls Night Transfer

28
- Automatic Night Transfer
  30
- Position Busy
  31
- Console Overflow
  32
- Background Music over External Speakers
  33
- Privacy
  33
- Privacy Release
  34
- Call Forward
  34
  - Internal Call Forward
    34
  - External Call Forward
    36
  - Call Forward Fixed
    37
  - Line Group Restrictions
    38
  - Timed Reminders
    39
  - Date and Time
    40
  - Volume Control
    41
Chapter 3 - Basic Calling Incoming Calls

44
- Incoming Call Types
  45
- Answered Call Options
  46
- Transferring Calls
  48
- Call Splitting (Split/Switch)
  67
- Trunk-To-Trunk Connections
  68
- Call Supervision
  70
Chapter 4 - Advanced Calling Speed Dial

72
- Speed Dial Special Function Codes
  73
- Using Speed Dial Numbers
  74
- Paging
  75
- Emergency Page
  76
- Opening Door Locks
  76
- Using Door Phones
  77
- Last Number Redial
  78
- Saved Number Redial
  79
- Call Pickup
  80
- Call Park
  81
- Call Park and Page
  82
- Auto Park/Page
  84
  - Setting Auto Park
    85
  - Abandoned Calls
    86
  - Alarm Reset
    87
Chapter 5 - Directory

89
- Adding/Deleting Entries into the Directory
  90
- Directory Settings
  92
  - Directory Find
    93
Chapter 6 - Message Center Taking a Message

96
- Taking a Message for a Holding/Recalling Party
  98
  - Retrieving a Message from the Message Center
    99
  - Message Waiting Indications Sent
    100
  - Console Message Waiting Light
    102
  - Creating LCD Messages
    103
    
    Preprogrammed Messages
    103
    
    Sending LCD Messages
    105
    
    Advisory Message
    107
Chapter 7 - View Menu

109
- Tool Bar
  110
- Status Bar Call Statistics
  110
Chapter 8 - Administration

113
- Password
  114
- Console Settings Options
  115
  - Automatic Dialing
    115
  - Activate on Incoming
    115
  - Multiple Attendants
    115
  - Automatic Hold
    115
  - ANI Display on
    116
  - Default Transfer
    116
  - Changing Console Settings
    116
  - Set an Account Code Length
    117
  - Assign a [DN] for Voice Mail and Quick Messages
    117
  - Storing Voice Mail ID Codes
    118
  - CO Line Names
    118
    
    Changing CO Line and Line Group Names
    118
    
    Setting a Default Line or Line Group
    120
  - User Buttons
    120
  - System Codes
    122
    
    DISA Security Code
    122
    
    Traveling Class Code
    124
    
    Toll Restriction Override Codes
    125
    
    Verified Account Codes
    125
- Answer Prompts
  126
  - DNIS Prompts
    127
- Change Station User Name
  131
- Door Phone Button Labels
  132
- Door Unlock Button Labels
  132
- Paging Button Labels
  133
- Printer Setup
  134
Appendix

135
- Windows Operations
  135
- Windows Controls
  137
  - Change the Screen Colors
    137
  - Setup Easy Application Switching
    137
  - Change the Keyboard Repeat Speed
    137
  - Change the Mouse Speed
    137
Index

141

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