Tool Bar; Status Bar Call Statistics - Toshiba Strata DK PC Attendant Console User Manual

View Menu

Tool Bar

Tool Bar
From the Menu Bar,
select View, Toolbar.
Status Bar
From the Menu Bar,
select View, Status
Bar.
Call Statistics
Statistics on incoming calls received at the Attendant Console are collected and stored
by the PC. This information includes:
number of internal incoming calls received per hour
number of external incoming calls received per hour
total talk time (in seconds) per hour
maximum number of calls in queue each 15-minute interval
printing call statistics for a specific day
displaying today's call statistics for a specific hour
The top of the display/report indicates the time frame used to compile the information.
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The toolbar toggles ON/OFF from a visible to a non-
visible status. A check next to the menu item indicates
it is activated.
The status bar toggles ON/OFF from a visible to a
non-visible state. A check next to the menu item
indicates it is activated.
Strata DK PC Attendant Console 5/00