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Basic Calling
Incoming Calls
Incoming Calls
You can answer incoming calls with either the Answer or Answer Incoming
keys. The type of incoming call is displayed in the Active Call Window. The actual
wording for call types is set in system programming.
To answer Calls by Priority
Select the Answer
button.
See
Options" on Page 32
for more call
handling options.
To select which Incoming Call to answer
1. Highlight the call
type to answer from
the incoming call
display, such as
"Dial 0".
2. See
Types" on Page 31
for more information.
30
"Answered Call
"Incoming Call
Calls coming into the console are prioritized in the
queue according to their answer priority. Emergency
calls are always highest priority.
Strata DK PC Attendant Console
5/00
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