Basic Calling
Calling Options
Setting or Cancelling Automatic Callback
After reaching a busy or Do Not Disturb (DND) station, you can set Automatic
Callback to have the system call you back when the called station becomes available.
Automatic Callback enables you to be placed in a waiting queue for an available CO
line after attempting access to a line group in which all lines are busy. The system calls
you back when a line becomes available.
Select the Callback
user button, then
select Release.
To set Automatic Busy Redial (ABR)
Select the ABR
button
...or select Conf/
Trns , enter #44 ,
then select
Release .
To cancel a callback or ABR
Select the Cancel ABR button
...or select Conf/Trns, enter #44, then select Release
...or from the Menu Bar, select Features. Then select Cancel Callback or
Cancel ABR to turn off the features.
46
.
To set or cancel Automatic Callback
This procedure toggles the feature on/off. If the
Callback button is not visible after reaching a busy or
DND station, the console has not been assigned this
button.
This procedure toggles the feature ON.
Strata DK PC Attendant Console
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