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Troubleshooting
Q2
Symptom
Unable to display the
"Basic configuration
page".
(Continued from the
previous page)
The "Basic
configuration
8
page" does not
appear after
entering the
password.
The setting is
returned to the
original state.
The password
cannot be
saved in the
Web browser
when opening
the "Basic
configuration
page".
170 FWX120 Operation Manual
Setting failed with the "Basic
configuration page"
Cause
The PC is controlled remotely
via Web browser.
The password is not correct.
(The password error is
displayed.)
The login password was
entered.
(The administration password
should be used here.)
You did not click "Submit"
after configuration.
You have entered an invalid
value or one that is outside
the allowable range.
The "User name" field
is empty in the screen
prompting you to enter the
user name and password.
(Continued from the previous page)
Remedy
• If the access restriction function
through IP address is enabled, when
an access is attempted from an
unauthorized host, the message
"Error 503
This server is available to members
only. I'm sorry, your host is not
member." is displayed. To remotely
control the PC, change the setting
of "Hosts permitted to use HTTP"
(page 100).
For password, the system distinguishes
•
between single-byte and double-
byte characters and between upper
and lower cases. Always enter the
password using single-byte characters
and be aware of case sensitivity.
If authentication information (user
•
name, password) remains in the Web
browser, such information will be
sent and an error may result. Delete
the user name before entering the
password, or close the Web browser
and reopen the "Basic configuration
page".
If password has been set, enter the
administration password.
If you have changed the setting in the
"Basic configuration page", you must
click "Submit" to save the setting. If you
fail to click "Submit" but click "Return to
top" or close the screen, the setting will
not be saved.
Enter a correct value.
Some Web browsers require user name
entry to save password. In this case,
enter an arbitrary character string.
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