Toyota Highlander Service Manual page 231

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Shift lock system
The shift lock system is a system to prevent accidental operation of the shift
lever in starting.
The shift lever can be shifted from P only when the engine switch is in the
"ON" position (vehicles without a smart key system) or IGNITION ON mode
(vehicles with a smart key system) and the brake pedal is being depressed.
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If the shift lever cannot be shifted from P
First, check whether the brake pedal is being depressed.
If the shift lever cannot be shifted with your foot on the brake pedal, there may
be a problem with the shift lock system. Have the vehicle inspected by your
Toyota dealer immediately.
The following steps may be used as an emergency measure to ensure that
the shift lever can be shifted.
Releasing the shift lock:
1 Set the parking brake.
Vehicles without a smart key system: Turn the engine switch to the "LOCK"
2
position.
Vehicles with a smart key system: Turn the engine switch off.
Depress the brake pedal.
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4 Pry the cover up with a flathead screw-
driver or equivalent tool.
To prevent damage to the cover, cover
the tip of the screwdriver with a rag.
5 Press the shift lock override button.
The shift lever can be shifted while the
button is pressed.
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If the S indicator does not come on or the D indicator is displayed even
after shifting the shift lever to S
This may indicate a malfunction in the automatic transmission system. Have
the vehicle inspected by your Toyota dealer immediately.
(In this situation, the transmission will operate in the same manner as when
the shift lever is in D.)
HIGHLANDER_U (OM0E017U)
4-2. Driving procedures
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