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Toyota Highlander Hybrid 2015 Owner's Manual

Table Of Contents

Table of Contents

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Pictorial index

For safety

1

and security

Instrument

2

cluster

Operation of

each

3

component

Driving

4

Interior features

5

Maintenance

6

and care

When trouble

7

arises

Vehicle

8

specifications

For owners

9

Index

HIGHLANDER_HV_U (OM48F02U)

Search by illustration

Make sure to read through them

How to read the gauges and meters, the variety of

warning lights and indicators, etc.

Opening and closing the doors and windows,

adjustment before driving, etc.

Operations and advices which are necessary for

driving

Usage of the interior features, etc.

Caring for your vehicle and maintenance

procedures

What to do in case of malfunction or emergency

Vehicle specifications, customizable features, etc.

Reporting safety defects for U.S. owners, and seat

belt and SRS airbag instructions for Canadian

owners

Search by symptom

Search alphabetically

I n f o r ma t i o n P r o v i d e d b y :

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Summary of Contents for Toyota Highlander Hybrid 2015

Page 1 Pictorial index Search by illustration For safety Make sure to read through them and security Instrument How to read the gauges and meters, the variety of cluster warning lights and indicators, etc. Operation of Opening and closing the doors and windows, each adjustment before driving, etc.
Page 2: Table Of Contents
TABLE OF CONTENTS For your information....... 8 Instrument cluster Reading this manual ....14 How to search......15 Pictorial index ......16 Instrument cluster Warning lights and For safety and security indicators ......98 Gauge and meters..... 103 Multi-information display 1-1.
Page 3 3-4. Adjusting the steering 4-4. Refueling wheel and mirrors Opening the fuel Steering wheel ....173 tank cap......259 Inside rear view mirror..175 4-5. Using the driving support systems Outside rear view mirrors......177 Cruise control ....264 3-5. Opening and closing the Dynamic radar cruise windows control......
Page 4 TABLE OF CONTENTS 5-4. Using the other interior Interior features features Other interior features..351 • Sun visors ..... 351 5-1. Using the air conditioning system and defogger • Vanity mirrors ....351 Front automatic air • Conversation mirror..352 conditioning system ..
Page 5 Maintenance and care When trouble arises 6-1. Maintenance and care 7-1. Essential information Cleaning and protecting the Emergency flashers... 450 vehicle exterior....380 If your vehicle has to be Cleaning and protecting the stopped in an vehicle interior....383 emergency....... 451 6-2.
Page 6 TABLE OF CONTENTS Vehicle specifications 8-1. Specifications Maintenance data (fuel, oil level, etc.) ..528 Fuel information ....540 Tire information ....543 8-2. Customization Customizable features ..556 8-3. Initialization Items to initialize....567 For owners Reporting safety defects for U.S.
Page 7 HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 8: For Your Information
Accessories, spare parts and modification of your Toyota A wide variety of non-genuine spare parts and accessories for Toyota vehi- cles are currently available in the market. You should know that Toyota does not warrant these products and is not responsible for their performance, repair, or replacement, or for any damage they may cause to, or adverse effect they may have on, your Toyota vehicle.
Page 9 ● Seat belt pretensioner system Be sure to check with your Toyota dealer for precautionary measures or spe- cial instructions regarding installation of a mobile two-way radio system. High voltage parts and cables on the hybrid vehicles emit approximately the...
Page 10 ● Usage of data collected through Safety Connect (U.S. mainland only) If your Toyota has Safety Connect and if you have subscribed to those ser- vices, please refer to the Safety Connect Telematics Subscription Service Agreement for information on data collected and its usage.
Page 11 EDR. ● Disclosure of the EDR data Toyota will not disclose the data recorded in an EDR to a third party except when: • An agreement from the vehicle’s owner (or the lessee for a leased vehi- cle) is obtained •...
Page 12 Be sure to have the systems of the SRS airbag and seat belt pretensioner removed and disposed of by a qualified service shop or by your Toyota dealer before you scrap your vehicle.
Page 13 HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 14: Reading This Manual
Reading this manual WARNING: Explains something that, if not obeyed, could cause death or serious injury to people. NOTICE: Explains something that, if not obeyed, could cause damage to or a malfunction in the vehicle or its equipment. 1 2 3 Indicates operating or working procedures.
Page 15: How To Search
How to search ■ Searching by name • Alphabetical index ..P. 589 ■ Searching installation position • Pictorial index....P. 16 ■ Searching by symptom or sound • What to do if... (Troubleshooting) ..P. 584 ■ Searching by title • Table of contents .....P. 2 HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 16: Pictorial Index
Pictorial index Pictorial index ■ Exterior Doors ......... . . P. 128 Locking/unlocking .
Page 17 Pictorial index Fuel filler door ........P. 259 Refueling method.
Page 18: Instrument Panel
Pictorial index ■ Instrument panel Power switch ........P. 229 Starting the hybrid system/changing the modes .
Page 19 Pictorial index Parking brake ........P. 243 Applying/releasing .
Page 20 Pictorial index ■ Switches Automatic High Beam switch ..... . P. 248 BSM (Blind Spot Monitor) main switch ....P. 304 LDA (Lane Departure Alert) switch .
Page 21 Pictorial index Inside lock buttons ....... . P. 130 Driving position memory switches .
Page 22 Pictorial index  Type A  Type B Talk switch Audio remote control switches “DISP” switch........P. 107 Cruise control switch Cruise control.
Page 23 Pictorial index  Type A  Type B VSC OFF switch ........P. 293 “ECO MODE”...
Page 24 Pictorial index ■ Interior SRS airbags ........P. 41 Floor mats.
Page 25 Pictorial index Inside rear view mirror ......P. 175 Sun visors ........P. 351 Vanity mirrors.
Page 26 Pictorial index HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 27: For Safety And Security
For safety and security 1-1. For safe use Before driving...... 28 For safety drive ....30 Seat belts ......32 SRS airbags......41 Front passenger occupant classification system ..54 Safety information for children ......61 Child restraint systems..62 Installing child restraints..
Page 28: 1-1. For Safe Use
1-1. For safe use Before driving Floor mat Use only floor mats designed specifically for vehicles of the same model and model year as your vehicle. Fix them securely in place onto the carpet. Insert the retaining hooks (clips) into the floor mat eyelets. Turn the upper knob of each retaining hook (clip) to secure the floor mats in place.
Page 29 When installing the driver’s floor mat ● Do not use floor mats designed for other models or different model year vehicles, even if they are Toyota Genuine floor mats. ● Only use floor mats designed for the driver’s seat. ●...
Page 30: For Safety Drive
1-1. For safe use For safety drive For safe driving, adjust the seat and mirror to an appropriate position before driving. Correct driving posture Adjust the angle of the seat- back so that you are sitting straight up and so that you do not have to lean forward to steer.
Page 31 1-1. For safe use Adjusting the mirrors Make sure that you can see backward clearly by adjusting the inside and outside rear view mirrors properly. (P. 175, 177) WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ●...
Page 32: Seat Belts
1-1. For safe use Seat belts Make sure that all occupants are wearing their seat belts before driving the vehicle. Correct use of the seat belts ● Extend the shoulder belt so that it comes fully over the shoulder, but does not come into contact with the neck or slide off the shoulder.
Page 33 1-1. For safe use Fastening the seat belt (for the third center seat) Take the plate out of the holder, and then pull down the seat belt. Push plate “A” into buckle “A” until a click sound is heard. Plate “A” Buckle “A”...
Page 34 1-1. For safe use Releasing and stowing the seat belt (for the third center seat) To release plate “B”, press the Release release button on buckle “B” Plate “B” button Buckle “B” To release plate “A”, insert the Plate “A” key (P.
Page 35 1-1. For safe use Adjusting the seat belt shoulder anchor height (front seats) Push the seat belt shoulder anchor down while pressing the release button. Push the seat belt shoulder anchor up. Move the height adjuster up and down as needed until you hear a click.
Page 36 1-1. For safe use Seat belt pretensioners (front seats) The pretensioners help the seat belts to quickly restrain the occu- pants by retracting the seat belts when the vehicle is subjected to certain types of severe frontal col- lision or a vehicle rollover. The pretensioners do not activate in the event of a minor frontal impact, a side impact or a rear...
Page 37 If your seat belts cannot be fastened securely because they are not long enough, a personalized seat belt extender is available from your Toyota dealer free of charge. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 38 Each seat belt should be used by one person only. Do not use a seat belt for more than one person at once, including children. ● Toyota recommends that children be seated in the rear seat and always use a seat belt and/or an appropriate child restraint system. ●...
Page 39 ● Ensure that the belt and plate are locked and the belt is not twisted. If the seat belt does not function correctly, immediately contact your Toyota dealer. ● Replace the seat assembly, including the belts, if your vehicle has been involved in a serious accident, even if there is no obvious damage.
Page 40 1-1. For safe use WARNING ■ Using a seat belt comfort guide (third center seat) Failure to observe the following precautions could reduce the effectiveness of the seat belt in an accident, causing death or serious injury. ● Make sure the belt is not twisted and that it lies flat. The elastic cord must be behind the belt and the guide must be on the front.
Page 41: Srs Airbags
1-1. For safe use SRS airbags The SRS airbags inflate when the vehicle is subjected to certain types of severe impacts that may cause significant injury to the occupants. They work together with the seat belts to help reduce the risk of death or serious injury. ◆...
Page 42 1-1. For safe use ◆ SRS side and curtain shield airbags SRS front side airbags Can help protect the torso of the front seat occupants SRS curtain shield airbags ● Can help protect primarily the head of occupants in the outer seats ●...
Page 43: Srs Airbag System Components
1-1. For safe use SRS airbag system components Front passenger airbag Side impact sensors (rear) Curtain shield airbags Front passenger’s seat belt buckle switch Side impact sensors (front doors) Driver’s seat position sensor “AIR BAG ON” and “AIR BAG Driver’s seat belt buckle...
Page 44 1-1. For safe use Your vehicle is equipped with ADVANCED AIRBAGS designed based on the US motor vehicle safety standards (FMVSS208). The airbag sensor assembly (ECU) controls airbag deployment based on infor- mation obtained from the sensors etc. shown in the system compo- nents diagram above.
Page 45 An infant or child who is too small to use a seat belt should be properly secured using a child restraint sys- tem. Toyota strongly recommends that all infants and children be placed in the rear seats of the vehicle and properly restrained. The rear seats are safer for infants and children than the front passenger seat.
Page 46 1-1. For safe use WARNING ■ SRS airbag precautions ● Do not allow a child to stand in front of the SRS front passenger airbag unit or sit on the knees of a front passenger. ● Do not allow the front seat occupants to hold items on their knees.
Page 47 If the areas where the SRS airbags are stored, such as the steering wheel pad and front and rear pillar garnishes are damaged or cracked, have them replaced by your Toyota dealer. ● Do not place anything, such as a cushion, on the front passenger's seat.
Page 48 Modification and disposal of SRS airbag system components Do not dispose of your vehicle or perform any of the following modifications without consulting your Toyota dealer. The SRS airbags may malfunction or deploy (inflate) accidentally, causing death or serious injury.
Page 49 1-1. For safe use ■ SRS airbag deployment conditions (SRS front airbags) ● The SRS front airbags will deploy in the event of an impact that exceeds the set threshold level (the level of force corresponding to an approximately 12 - 18 mph [20 - 30 km/h] frontal collision with a fixed wall that does not move or deform).
Page 50 1-1. For safe use ■ Conditions under which the SRS airbags may deploy (inflate), other than a collision The SRS front airbags and SRS side and curtain shield airbags may also deploy if a serious impact occurs to the underside of your vehicle. Some examples are shown in the illustration.
Page 51 1-1. For safe use ■ Types of collisions that may not deploy the SRS airbags (SRS side and curtain shield airbags) The SRS side and curtain shield airbags may not activate if the vehicle is subjected to a collision from the side at certain angles, or a collision to the side of the vehicle body other than the passenger compartment.
Page 52 1-1. For safe use ■ When to contact your Toyota dealer In the following cases, the vehicle will require inspection and/or repair. Con- tact your Toyota dealer. ● Any of the SRS airbags have been inflated. ● The front of the vehicle is damaged or...
Page 53 1-1. For safe use ● The front passenger’s seat cushion sur- face is scratched, cracked, or otherwise damaged. ● The surface of the seats with the side airbag is scratched, cracked, or other- wise damaged. ● The portion of the front pillars, rear pil- lars or roof side rail garnishes (padding) containing the curtain shield airbags inside is scratched, cracked, or other-...
Page 54: Front Passenger Occupant Classification System
1-1. For safe use Front passenger occupant classification system Your vehicle is equipped with a front passenger occupant classi- fication system. This system detects the conditions of the front passenger seat and activates or deactivates the devices for the front passenger. Seat belt reminder light SRS warning light “AIR BAG OFF”...
Page 55 1-1. For safe use Condition and operation in the front passenger occupant classi- fication system ■ Adult “AIR BAG ON” and “AIR BAG OFF” “AIR BAG ON” indicator lights Indicator/ SRS warning light warning light Seat belt reminder light flashing Front passenger airbag Side airbag Activated...
Page 56 1-1. For safe use ■ Child “AIR BAG OFF” “AIR BAG ON” and “AIR BAG OFF” indicator lights “AIR BAG ON” Indicator/ warning light SRS warning light Seat belt reminder light flashing Deactivated or Front passenger airbag activated Side airbag on the front passenger seat Activated Curtain shield airbag...
Page 57 1-1. For safe use ■ Unoccupied “AIR BAG ON” and “AIR BAG OFF” “AIR BAG OFF” indicator lights Indicator/ SRS warning light warning light Seat belt reminder light Front passenger airbag Deactivated Side airbag on the front passenger seat Activated Curtain shield airbag Devices in the front passenger side...
Page 58 1-1. For safe use ■ There is a malfunction in the system “AIR BAG ON” and “AIR BAG OFF” “AIR BAG OFF” indicator lights Indicator/ SRS warning light warning light Seat belt reminder light Front passenger airbag Deactivated Side airbag on the front passenger seat Activated Curtain shield airbag...
Page 59 1-1. For safe use WARNING ■ Front passenger occupant classification system precautions Observe the following precautions regarding the front passenger occupant classification system. Failure to do so may cause death or serious injury. ● Wear the seat belt properly. ● Make sure the front passenger’s seat belt plate has not been left inserted into the buckle before someone sits in the front passenger seat.
Page 60 SRS warning light may come on to indicate a malfunction of the front passenger occupant classification system. In this case, contact your Toyota dealer immediately. ● Child restraint systems installed on the rear seat should not contact the front seatbacks.
Page 61: Safety Information For Children
1-1. For safe use Safety information for children Observe the following precautions when children are in the vehi- cle. Use a child restraint system appropriate for the child, until the child becomes large enough to properly wear the vehicle’s seat belt.
Page 62: Child Restraint Systems
1-1. For safe use Child restraint systems A child restraint system for a small child or baby must itself be properly restrained on the seat with the LATCH anchors or the lap portion of the lap/shoulder belt. The laws of all 50 states of the U.S.A. and Canada now require the use of child restraint systems.
Page 63 1-1. For safe use Types of child restraints Child restraint systems are classified into the following 3 types according to the age and size of the child: Rear facing  Infant seat/con- Forward facing  Convertible   vertible seat seat ...
Page 64 ● Toyota strongly urges the use of a proper child restraint system that con- forms to the size of the child, installed on the rear seat. According to acci- dent statistics, the child is safer when properly restrained in the rear seat than in the front seat.
Page 65 1-1. For safe use WARNING ■ Child restraint precautions ● Do not allow the child to lean his/her head or any part of his/her body against the door or the area of the seat, front and rear pillars or roof side rails from which the SRS side airbags or SRS curtain shield airbags deploy even if the child is seated in the child restraint system.
Page 66: Installing Child Restraints
1-1. For safe use Installing child restraints Follow the child restraint system manufacturer's instructions. Firmly secure child restraints to the seats using the LATCH anchors or a seat belt. Attach the top tether strap when installing a child restraint. The lap/shoulder belt can be used if your child restraint system is not compatible with the LATCH (Lower Anchors and Tethers for Children) system.
Page 67 1-1. For safe use Anchor brackets (for top tether strap)  Second seats (8-seat models) An anchor bracket is provided for each second seat.  Second seats (7-seat models) An anchor bracket is provided for both second seats.  Third seats An anchor bracket is provided for the third center seat.
Page 68 1-1. For safe use Installation with LATCH system Fold the seatback while pulling the lever. Return the seatback and secure it at the 1st lock position (most upright position). Move the seat as far back as possible. If your child restraint system inter- feres with a head restraint and can- not be installed properly, install the child restraint system after remov-...
Page 69 1-1. For safe use  Type B Latch the buckles onto the LATCH anchors. If the child restraint has a top tether strap, the top tether strap should be latched onto the top tether strap anchor. For owners in Canada: The symbol on a child restraint system indicates the presence of a lower connector system.
Page 70 1-1. For safe use Installing child restraints using a seat belt (child restraint lock function belt) Rear-facing  Infant seat/convertible seat ■ Adjusting the seat  Second seats Fold the seatback while pull- ing the lever. Return the seatback and secure it at the lock position (most...
Page 71 1-1. For safe use Run the seat belt through the child restraint system and insert the plate into the buckle. Make sure that the belt is not twisted. Fully extend the shoulder belt and allow it to retract to put it in lock mode.
Page 72 1-1. For safe use Forward-facing  Convertible seat ■ Adjusting the seat  Second seats Fold the seatback while pull- ing the lever. Return the seatback and secure it at the lock position (most upright position). Move the seat as far back as possible.
Page 73 1-1. For safe use Run the seat belt through the child restraint system and insert the plate into the buckle. Make sure that the belt is not twisted. Fully extend the shoulder belt and allow it to retract to put it in lock mode.
Page 74 1-1. For safe use ■ Booster seat Adjusting the seat  Second seats Fold the seatback while pull- ing the lever. Return the seatback and secure it at the lock position (most upright position). Move the seat as far back as possible.
Page 75 1-1. For safe use Sit the child in the child restraint system. Fit the seat belt to the child restraint sys- tem according to the manu- facturer’s instructions insert the plate into the buckle. Make sure that the belt is not twisted. Check that the shoulder belt is correctly positioned over the child’s shoulder and that the lap belt is as low as possible.
Page 76 1-1. For safe use Child restraint systems with a top tether strap Raise the head restraint so that the top tether strap can easily be passed between the head restraint and seatback. If your child restraint system inter- feres with a head restraint and can- not be installed properly, install the child restraint system after remov- ing the head restraint.
Page 77 1-1. For safe use ■ Laws and regulations pertaining to anchorages The LATCH system conforms to FMVSS225 or CMVSS210.2. Child restraint systems conforming to FMVSS213 or CMVSS213 specifica- tions can be used. This vehicle is designed to conform to the SAE J1819. WARNING ■...
Page 78 1-1. For safe use WARNING ■ When installing a child restraint system ● When installing a child restraint system on the center second and third seat, adjust both seat cushions to the same position (second seat only) and align both seatbacks at the same angle. The seatbacks must be adjusted to the same angle.
Page 79 1-1. For safe use WARNING ■ Do not use a seat belt extender If a seat belt extender is used when installing a child restraint system, the seat belt will not securely hold the child restraint system, which could cause death or serious injury to the child or other passengers in the event of sud- den braking, sudden swerving or an accident.
Page 80: Exhaust Gas Precautions
The exhaust system needs to be checked periodically. If there is a hole or crack caused by corrosion, damage to a joint or abnormal exhaust noise, be sure to have the vehicle inspected and repaired by your Toyota dealer. HIGHLANDER_HV_U (OM48F02U)
Page 81: Hybrid System
1-2. Hybrid system Hybrid system features Your vehicle is a hybrid vehicle. It has characteristics different from conventional vehicles. Be sure you are closely familiar with the characteristics of your vehicle, and operate with care. The hybrid system combines the use of a gasoline engine and an electric motor (traction motor) according to driving condi- tions, improving fuel efficiency and reducing exhaust emis- sions.
Page 82 1-2. Hybrid system ◆ When stopped/during start off The gasoline engine stops when the vehicle is stopped. During start off, the electric motor (traction motor) drives the vehicle. At slow speeds or when traveling down a gentle slope, the engine is stopped and the electric motor (traction motor) is used.
Page 83 30 minutes or 10 miles (16 km). If the hybrid battery becomes fully discharged and you are unable to jump-start the vehicle with the 12-volt battery, contact your Toyota dealer. ● If the shift lever is in N, the hybrid battery (traction battery) will not be charged.
Page 84 After the 12-volt battery has discharged or has been changed or removed The gasoline engine may not stop even if the vehicle is running on the hybrid battery (traction battery). If this continues for a few days, contact your Toyota dealer. ■...
Page 85: Hybrid System Precautions
1-2. Hybrid system Hybrid system precautions Take care when handling the hybrid system, as it contains a high voltage system (about 650 V at maximum) as well as parts that become extremely hot when the hybrid system is operating. Obey the caution labels attached to the vehicle. Caution label Rear electric motor (traction motor)
Page 86 If the emergency shut off system activates, your vehicle will not restart. To restart the hybrid system, contact your Toyota dealer. Hybrid warning message A message is automatically displayed when a malfunction occurs in the hybrid system or an improper operation is attempted.
Page 87 The hybrid system may not start. In that case, try to start the system again. If the “READY” indicator does not come on, contact your Toyota dealer. ■ When refueling, the fuel filler door may take a few moments to open As part of emission system operation, it may take up to 10 seconds for the fuel filler door to automatically release after the opener switch is pressed.
Page 88 1-2. Hybrid system WARNING ■ High voltage precautions The vehicle has high voltage DC and AC systems as well as a 12-volt sys- tem. DC and AC high voltage is very dangerous and can cause severe burns and electric shock that may result in death or serious injury. ●...
Page 89 1-2. Hybrid system WARNING ■ Road accident cautions Observe the following precautions to reduce the risk of death or serious injury: ● Pull your vehicle off the road, shift the shift lever to P, apply the parking brake, and turn the hybrid system off. ●...
Page 90 In the event that your vehicle must be disposed of, the hybrid battery must be disposed of by your Toyota dealer. If the hybrid battery is not disposed of properly, it may cause electric shock that can result in death or serious injury.
Page 91: Theft Deterrent System
1-3. Theft deterrent system Immobilizer system The vehicle’s keys have built-in transponder chips that prevent the hybrid system from starting if a key has not been previously registered in the vehicle’s on-board computer. Never leave the keys inside the vehicle when you leave the vehi- cle.
Page 92 1-3. Theft deterrent system  For vehicles sold in Canada This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, includ- ing interference that may cause undesired operation of the device.
Page 93: Alarm
1-3. Theft deterrent system  Alarm The alarm The alarm uses light and sound to give an alert when an intrusion is detected. The alarm is triggered in the following situations when the alarm is set: ● A locked door is unlocked or opened in any way other than using the entry function, wireless remote control or mechanical key.
Page 94 1-3. Theft deterrent system Deactivating or stopping the alarm Do one of the following to deactivate or stop the alarm: ● Unlock the doors. ● Turn the power switch to ACCESSORY or ON mode, or start the hybrid system. (The alarm will be deactivated or stopped after a few seconds.) ●...
Page 95 1-3. Theft deterrent system ■ Alarm-operated door lock In the following situations, the doors are locked automatically: ● When a person inside the vehicle triggers the alarm by unlocking a door or the back door. ● When a person inside the vehicle unlocks a door or the back door while the alarm is operating.
Page 96: Theft Prevention Labels (U.s.a.)
1-3. Theft deterrent system Theft prevention labels (U.S.A.) These labels are attached to the vehicle to reduce vehicle theft by facilitating the tracing and recov- ery of parts from stolen vehicles. Do not remove under penalty of law. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 97: Instrument Cluster
Instrument cluster Instrument cluster Warning lights and indicators ......98 Gauge and meters .... 103 Multi-information display (with monochrome display) ......107 Multi-information display (with color display) ..111 Energy monitor/ consumption screen..117 HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 98: Instrument Cluster Warning Lights And
2. Instrument cluster Warning lights and indicators The warning lights and indicators on the instrument cluster and center panel inform the driver of the status of the vehicle’s vari- ous systems. For the purpose of explanation, the following illustration dis- plays all warning lights and indicators illuminated.
Page 99 2. Instrument cluster Warning lights Warning lights inform the driver of malfunctions in the indicated vehi- cle’s systems. Brake system warning ABS warning light light (P. 457) (P. 458) (U.S.A.) (Canada) Electric power steering Brake system warning system warning light light (P.
Page 100 There may be a malfunction in a system if a light does not come on, or if the lights do not turn off. Have the vehicle inspected by your Toyota dealer. : If equipped : The light flashes to indicate a malfunction.
Page 101: Indicators
2. Instrument cluster Indicators The indicators inform the driver of the operating state of the vehicle’s various systems. Turn signal indicator “ECO MODE” indicator (P. 242) (P. 238) Headlight indicator Slip indicator (P. 293) (P. 244) (U.S.A.) Tail light indicator VSC OFF indicator (P.
Page 102 Have the vehicle inspected by your Toyota dealer immedi- ately if this occurs.
Page 103: Gauge And Meters
2. Instrument cluster Gauge and meters The displayed content may differ depending on the type of meter.  Vehicles with monochrome display  Vehicles with color display HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 104 2. Instrument cluster Hybrid System Indicator Displays hybrid system output or regeneration level. Multi-information display Presents the driver with a variety of driving-related data. Speedometer Fuel gauge Trip meter reset knob Switches the trip information. Outside temperature Odometer and trip meter display Shift position and shift range Displays the selected shift position or selected shift range.
Page 105 2. Instrument cluster ■ The meters and display illuminate when The power switch is in ON mode. ■ Hybrid System Indicator Charge area Shows regenerative charging. Hybrid Eco area Shows that gasoline engine power is not being used very often. The gasoline engine will automatically stop and restart under various condi- tions.
Page 106 2. Instrument cluster NOTICE ■ To prevent damage to the engine and its components ● Do not let the indicator needle of the tachometer enter the red zone, which indicates the maximum engine speed. ● The engine may be overheating if the engine coolant temperature gauge is in the red zone (H).
Page 107: Multi-Information Display (With Monochrome Display)
2. Instrument cluster Multi-information display (with mono- chrome display) Display contents The multi-information display presents the driver with a variety of driving-related data. ● Drive information ● Warning messages (P. 466) ● Energy monitor (P. 117) Drive information Items displayed can be switched by pressing the “DISP”...
Page 108 2. Instrument cluster ● Current fuel consumption Displays the current rate of fuel consumption. Average fuel economy (after reset Displays the average fuel economy since the function was reset respectively Use the displayed average fuel economy as a reference. ● Distance (driving range) Displays the estimated maximum distance that can be driven with the quantity of fuel remaining and the distance driven after the func- tion was reset respectively...
Page 109 2. Instrument cluster Settings display ■ Changing the settings Press the “DISP” switch to display the setting display while the vehicle is stopped, and then press and hold the “DISP” switch to display the customize mode display. Press the “DISP” switch to select the item to be set, then press and hold the “DISP”...
Page 110 2. Instrument cluster ■ Customizable items ● EV Indicator Light Select to activate/deactivate the EV Indicator Light. ● Language Select to change the language on the display. ● Units Select to change the unit of measure for fuel consumption. Settings can be changed. (Customizable features: P. 557) ■...
Page 111: Multi-Information Display (With Color Display)
2. Instrument cluster Multi-information display (with color dis- play) Display contents Drive information Select to display various drive data. (P. 113) Navigation system- linked display equipped) Select to display the following navigation system-linked information. • Route guidance • Compass display (north-up display/heading-up display) Audio system-linked display Select to enable selection of an audio source or track on the meter using the meter control switches.
Page 112 2. Instrument cluster Warning message display Select to display warning messages and measures to be taken if a malfunction is detected. (P. 466) Settings display Select to change the meter display settings. (P. 114) ■ Operating the meter control switches Enter/Set/Reset Select an item/change pages Return...
Page 113 2. Instrument cluster Drive information ● Current fuel consumption Displays the current rate of fuel consumption ● Average fuel economy (after reset /after start/after refuel) Displays the average fuel economy since the function was reset, the engine was started, and the vehicle was refueled, respectively Use the displayed average fuel economy as a reference.
Page 114 2. Instrument cluster Settings display ■ Changing the settings Select using the meter control switches. Select an item and then set it with the center button. ■ Customizable items ● Language Select to change the language on the display. ● Units Select to change the unit of measure for fuel consumption.
Page 115 2. Instrument cluster ● Speed limit display Select to set the display of speed limit information stored in the navigation system to on with the speed limit caution indicator (yellow) enabled, on with the speed limit caution not enabled, or off.
Page 116 2. Instrument cluster WARNING ■ The information display at low temperatures Allow the interior of the vehicle to warm up before using the liquid crystal information display. At extremely low temperatures, the display monitor may respond slowly, and display changes may be delayed. For example, there is a lag between the driver’s shifting and the new gear number appearing on the display.
Page 117: Energy Monitor/Consumption Screen
2. Instrument cluster Energy monitor/consumption screen You can view the status of the hybrid system on the multi-infor- mation display or audio system screen. Multi-information display Audio system screen Energy monitor  Audio system screen Press the “APPS” button. Touch “ECO” on the “Apps” screen.
Page 118 2. Instrument cluster  Multi-information display (with monochrome display) To select the energy monitor dis- play, push the “DISP” switch sev- eral times Multi-information display (with color display)  To select the energy monitor dis- play, push the meter control switches several times HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 119 2. Instrument cluster Multi-information dis- Multi-information dis- Audio system screen play (with monochrome play (with color display) display) When the vehicle is powered by the electric motor (traction motor) When the vehicle is powered by both the gasoline engine and the electric motor (traction motor) When the vehicle is powered by the gasoline engine When the vehicle is charging the hybrid battery (traction battery)
Page 120 2. Instrument cluster Multi-information dis- Multi-information dis- Audio system screen play (with monochrome play (with color display) display) Hybrid battery (traction battery) status Full Full Full These images are examples only. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 121 2. Instrument cluster Trip Information (audio system screen) Press the “APPS” button. Touch “ECO” on the “Apps” screen. If the “Energy monitor” or “Past record” screen is displayed, touch “Trip information”. Resetting the consumption data Fuel consumption in the past 15 minutes Regenerated energy in the past 15 minutes...
Page 122 2. Instrument cluster Past Record screen (audio system screen) Press the “APPS” button. Touch “ECO” on the “Apps” screen. If the “Energy monitor” or “Trip information” screen is displayed, touch “Past record”. Resetting the past record data Best past fuel consumption Average fuel consumption Displays a maximum of five past records of the average fuel con-...
Page 123: Operation Of Each Component
Operation of each component 3-1. Key information Keys ........124 3-2. Opening, closing and locking the doors Side doors......128 Back door......134 Glass hatch ....... 144 Smart key system ..... 148 3-3. Adjusting the seats Front seats ......156 Rear seats......
Page 124: 3-1. Key Information
(P. 135) Sounds the alarm (P. 125) : This setting must be customized at your Toyota dealer. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 125 ■ If you lose your keys New genuine keys can be made by your Toyota dealer using the mechanical key and the key number stamped on your key number plate. Keep the plate in a safe place such as your wallet, not in the vehicle.
Page 126 ■ Confirmation of the registered key number The number of electronic keys already registered to the vehicle can be con- firmed. Ask your Toyota dealer for details. ■ If a wrong key is used The key cylinder rotates freely to isolate inside mechanism.
Page 127 ■ When an electronic key is lost If the electronic key remains lost, the risk of vehicle theft increases signifi- cantly. Visit your Toyota dealer immediately with all remaining electronic keys that was provided with your vehicle. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 128: Side Doors
3-2. Opening, closing and locking the doors Side doors Unlocking and locking the doors from the outside ◆ Entry function Carry the electronic key to enable this function. Front doors  Grip the driver's door handle to unlock the door. Grip the passenger's door handle to unlock all the doors.
Page 129 Press and hold to open the win- dows and moon roof. (P. 181, 184) : This setting must be customized at your Toyota dealer. ■ Operation signals ● Doors: A buzzer sounds and the emergency flashers flash to indicate that the doors have been locked/unlocked.
Page 130 3-2. Opening, closing and locking the doors ■ Alarm (if equipped) Locking the doors will set the alarm system. (P. 93) ■ If the smart key system or the wireless remote control does not operate properly Use the mechanical key to lock and unlock the doors. (P. 513) Replace the key battery with a new one if it is depleted.
Page 131 3-2. Opening, closing and locking the doors Rear door child-protector lock The door cannot be opened from inside the vehicle when the lock is set. Unlock Lock These locks can be set to prevent children from opening the rear doors. Push down on each rear door switch to lock both rear doors.
Page 132 3-2. Opening, closing and locking the doors ■ Switching the door unlock function It is possible to set which doors the entry function unlocks using the wireless remote control. Turn the power switch off. When the indicator light on the key surface is not on, press and hold for approximately 5 seconds while pressing and holding The setting changes each time an operation is performed, as shown below.
Page 133 3-2. Opening, closing and locking the doors ■ Impact detection door lock release system In the event that the vehicle is subject to a strong impact, all the doors are unlocked. Depending on the force of the impact or the type of accident, how- ever, the system may not operate.
Page 134: Back Door
3-2. Opening, closing and locking the doors Back door The back door can be locked/unlocked and opened/closed by the following procedures. Locking and unlocking the back door ■ Door lock switch P. 130 ■ Entry function P. 128 ■ Wireless remote control P.
Page 135 3-2. Opening, closing and locking the doors Opening the back door from outside the vehicle ◆ Back door opener When back door unlocked: Press the back door opener switch. When the back door is locked: While carrying the electronic key on your person, press and hold the back door opener switch.
Page 136 3-2. Opening, closing and locking the doors When closing the back door Lower the back door using either back door handle. The back door closing assist will activate and the back door will fully close automatically. Canceling the power back door system Turn the main switch in the glove box off to disable the power back door system.
Page 137 3-2. Opening, closing and locking the doors ■ Luggage compartment light The luggage compartment light turns on when the back door or glass hatch is opened with the luggage compartment light switch on. When the power switch is turned off, the light will go off automatically after 20 min- utes.
Page 138 3-2. Opening, closing and locking the doors ■ The power back door can be operated when The power back door main switch is turned on and the glass hatch is closed. ■ The power back door can be opened when ●...
Page 139 3-2. Opening, closing and locking the doors ■ When reconnecting the 12-volt battery or changing a fuse while the back door is open To enable the power back door to operate properly, initialize the system by completely closing the back door manually. If the 12-volt battery is recon- nected or a fuse is changed while the back door is closed, initializing the sys- tem is not necessary.
Page 140 3-2. Opening, closing and locking the doors WARNING ■ Operating the back door Observe the following precautions. Failure to do so may cause parts of the body to be caught, resulting in death or serious injury. ● Remove any heavy loads, such as snow and ice, from the back door before opening it.
Page 141 When installing an acces- sory part to the back door, ask your Toyota dealer for details. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 142 ● Do not attach any accessories to the back door. When attaching, ask your Toyota dealer for details. ● Do not place your hand on the spindle or apply lateral forces to it. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 143 3-2. Opening, closing and locking the doors NOTICE ■ To prevent back door closer malfunction Do not apply excessive force to the back door while the back door closer is operating. ■ To prevent damage to the power back door ●...
Page 144: Glass Hatch
3-2. Opening, closing and locking the doors Glass hatch Opening the glass hatch The glass hatch can be opened using the glass hatch opener. When back door unlocked: Press the button to pop up the glass hatch. When the back door is locked: While carrying the electronic key on your person, press the button to pop up the glass...
Page 145 3-2. Opening, closing and locking the doors ■ Function to prevent the glass hatch being locked with the electronic key ● When all doors are locked, closing the glass hatch with the electronic key left inside the luggage compartment will sound an alarm. In this case, the glass hatch can be opened by pressing the glass hatch opener.
Page 146 ● Do not attach any accessories other than genuine Toyota parts to the glass hatch. Such additional weight on the glass hatch may cause the glass hatch to suddenly shut again after it is opened, resulting in death or serious injury.
Page 147 ● Do not attach any accessories other Damper stays than genuine Toyota parts to the glass hatch. ● Do not place your hand or foot on the damper stay or apply lateral forces to it.
Page 148: Smart Key System
3-2. Opening, closing and locking the doors Smart key system The following operations can be performed simply by carrying the electronic key on your person, for example in your pocket. The driver should always carry the electronic key. ● Locking and unlocking the doors (P. 128) ●...
Page 149 3-2. Opening, closing and locking the doors ■ Effective range (areas within which the electronic key is detected) When locking or unlocking the doors The system can be operated when the electronic key is within about 2.3 ft. (0.7 m) of an outside front door handle.
Page 150 3-2. Opening, closing and locking the doors ■ Battery-saving function The battery-saving function will be activated in order to prevent the electronic key battery and the vehicle battery from being discharged while the vehicle is not in operation for a long time. ●...
Page 151 3-2. Opening, closing and locking the doors ■ Conditions affecting operation The smart key system uses weak radio waves. In the following situations, the communication between the electronic key and the vehicle may be affected, preventing the smart key system, wireless remote control and immobilizer system from operating properly.
Page 152 3-2. Opening, closing and locking the doors ■ Note for the entry function ● Even when the electronic key is within the effective range (detection areas), the system may not operate properly in the following cases: • The electronic key is too close to the window or outside door handle, near the ground, or in a high place when the doors are locked or unlocked.
Page 153 3-2. Opening, closing and locking the doors ● If the electronic key is inside the vehicle and a door handle becomes wet during a car wash, a message may be shown on the multi-information dis- play and a buzzer will sound outside the vehicle. To turn off the alarm, lock all the doors.
Page 154 3-2. Opening, closing and locking the doors ■ Certification for the smart key system  For vehicles sold in the U.S.A. FCC ID: HYQ23AAB FCC ID: HYQ14FBA NOTE: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interfer- ence, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 155 (P. 148) The radio waves may affect the operation of such devices. If necessary, the entry function can be disabled. Ask your Toyota dealer for details, such as the frequency of radio waves and timing of the emitted radio waves.
Page 156: 3-3. Adjusting The Seats
3-3. Adjusting the seats Front seats Adjustment procedure  Manual seat Seat position adjustment lever Seatback angle adjustment lever  Power seat Seat position adjustment Vertical height adjustment switch switch (driver’s side only) Seatback angle adjustment Seat cushion length adjust- switch ment switch (if equipped, for driver’s seat only)
Page 157 3-3. Adjusting the seats WARNING ■ When adjusting the seat position ● Take care when adjusting the seat position to ensure that other passen- gers are not injured by the moving seat. ● Do not put your hands under the seat or near the moving parts to avoid injury.
Page 158: Rear Seats
3-3. Adjusting the seats Rear seats Adjustment procedure ■ Second seats  Without a side table  With a side table Seat position adjustment lever Seatback angle adjustment lever Pull the lever until the lock is completely released. ■ Third seats Seatback angle adjustment...
Page 159 3-3. Adjusting the seats Moving a second seat for third seat access ■ Getting in the vehicle Pull the lever and tilt the seat- back forward. Move the seat to the front-most position. ■ Getting out of the vehicle Pull the lever on the side of the seatback and tilt the seatback forward.
Page 160 3-3. Adjusting the seats Folding down the second seats ■ Before folding down the second seats Stow the armrest. (P. 358) With a side table: Stow the side table. (P. 360) Stow the second seat belt buckles.  Without a side table ...
Page 161 3-3. Adjusting the seats ■ Folding down the second seats Pull the lever and tilt the seatback forward. Each seatback may be folded separately.  From inside  From outside Pull the lever to unlock the seatback. The seatback will be folded down.
Page 162 3-3. Adjusting the seats ■ Returning the second seats Lift up the seatbacks until they lock. Folding down the third seats ■ Before folding down the third seats Stow the third seat belt buck- les. Pass the outer seat belts through the seat belt hangers and secure the seat belt plates.
Page 163 3-3. Adjusting the seats ■ Folding down the third seats While pulling the straps, fold down the seatbacks. ■ Returning the third seats From inside From outside   Lift up the seatbacks until they Pull the straps and raise the lock.
Page 164 3-3. Adjusting the seats WARNING ■ When folding the rear seatbacks down Observe the following precautions. Failure to do so may result in death or serious injury. ● Do not fold the seatbacks down while driving. ● Stop the vehicle on level ground, set the parking brake and shift the shift lever to P.
Page 165: Driving Position Memory
3-3. Adjusting the seats  Driving position memory This feature automatically adjusts the driver’s seat and outside rear view mirrors to make entering and exiting the vehicle easier or to suit your preferences. Driving position memory Your preferred driving position (the position of the driver’s seat and outside rear view mirrors) can be recorded and recalled by pressing a button.
Page 166 3-3. Adjusting the seats ■ Recall procedure Check that the shift lever is in P. Turn the power switch to ON mode. Press one of the buttons for the driving position you want to recall until the buzzer sounds. ■ To stop the position recall operation part-way through Perform any of the following: ●...
Page 167 3-3. Adjusting the seats Memory recall function Each electronic key can be registered to recall your preferred driving position. ■ Registering procedure Record your driving position to button “1” or “2” before performing the following: Carry only the key you want to register, and then close the driver’s door.
Page 168 3-3. Adjusting the seats ■ Cancelation procedure Carry only the key you want to cancel and then close the driver’s door. If 2 or more keys are in the vehicle, the driving position cannot be canceled properly. Check that the shift lever is in P. Turn the power switch to ON mode.
Page 169: Head Restraints
3-3. Adjusting the seats Head restraints Head restraints are provided for all seats. Front seats and second seats (with a side table) Pull the head restraints up. Down Push the head restraint down while pressing the lock release button. Lock release button Second seats (without a side table) Pull the head restraints up.
Page 170 3-3. Adjusting the seats ■ Removing the head restraints  Front seats and second seats (with a side table) Pull the head restraint up while pressing the lock release button. Lock release button  Second seats (without a side table) Pull the head restraint up while pressing the lock release button.
Page 171 3-3. Adjusting the seats ■ Installing the head restraints  Front seats and second seats (with a side table) Align the head restraint with the installa- tion holes and push it down while press- ing the lock release button. Lock release button ...
Page 172 3-3. Adjusting the seats ■ Adjusting the height of the head restraints Make sure that the head restraints are adjusted so that the center of the head restraint is closest to the top of your ears. ■ Adjusting the third seat head restraints Always raise the head restraint one level from the stowed position when using.
Page 173: Steering Wheel
3-4. Adjusting the steering wheel and mirrors Steering wheel Adjustment procedure Hold the steering wheel and push the lever down. Adjust to the ideal position by moving the steering wheel hori- zontally and vertically. After adjustment, pull the lever up to secure the steering wheel.
Page 174 3-4. Adjusting the steering wheel and mirrors WARNING ■ Caution while driving Do not adjust the steering wheel while driving. Doing so may cause the driver to mishandle the vehicle and cause an acci- dent, resulting in death or serious injury. ■...
Page 175: Inside Rear View Mirror
3-4. Adjusting the steering wheel and mirrors Inside rear view mirror The rear view mirror’s position can be adjusted to enable suffi- cient confirmation of the rear view. Adjusting the height of rear view mirror The height of the rear view mirror can be adjusted to suit your driving posture.
Page 176 3-4. Adjusting the steering wheel and mirrors  Auto anti-glare inside rear view mirror Responding to the level of brightness of the headlights of vehicles behind, the reflected light is automatically reduced. Changing automatic anti-glare function mode ON/OFF Type A: Type B: Indicator Indicator...
Page 177: Outside Rear View Mirrors
3-4. Adjusting the steering wheel and mirrors Outside rear view mirrors Adjustment procedure To select a mirror to adjust, turn the switch. Left Right To adjust the mirror, move the switch. Right Down Left Folding the mirrors Push the mirror back in the direc- tion of the vehicle’s rear.
Page 178 3-4. Adjusting the steering wheel and mirrors ■ Mirror angle can be adjusted when The power switch is in ACCESSORY or ON mode. ■ When the mirrors are fogged up (vehicles with outside rear view mirror defoggers) The outside rear view mirrors can be cleared using the mirror defoggers. Turn on the rear window defogger to turn on the outside rear view mirror defog- gers.
Page 179: Power Windows
3-5. Opening and closing the windows Power windows Opening and closing procedures The power windows can be opened and closed using the switches. Operating the switch moves the windows as follows:  Models available with one touch opening/closing on the front side windows Closing One-touch closing (front side...
Page 180 3-5. Opening and closing the windows Window lock switch Press the switch to lock the pas- senger window switches. Use this switch to prevent children from accidentally opening or clos- ing a passenger window. Models available with one touch opening/closing on the front side windows: If the lock switch is on, the passenger window switches on the driver’s side are also locked.
Page 181 If you release the switch while the window is moving, start again from the beginning. If the window continues to close but then re-open slightly even after perform- ing the above procedure correctly, have the vehicle inspected by your Toyota dealer. ■...
Page 182 3-5. Opening and closing the windows WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ Closing the windows ● Check to make sure that all passengers do not have any part of their body in a position where it could be caught when a window is being operated.
Page 183: Moon Roof
3-5. Opening and closing the windows  Moon roof Use the overhead switches to open and close the moon roof and tilt it up and down. ■ Opening and closing Opens the moon roof The moon roof stops slightly before the fully open position to reduce wind noise.
Page 184 The moon roof can be opened using the wireless remote control. (P. 129) : These settings must be customized at your Toyota dealer. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 185 Check to make sure that the moon roof is completely closed and then release the switch. If the moon roof does not fully close even after performing the above proce- dure correctly, have the vehicle inspected by your Toyota dealer. ■ Moon roof open warning buzzer The buzzer sounds and a message is shown on the multi-information display in the instrument cluster when the power switch is turned off and the driver’s...
Page 186 3-5. Opening and closing the windows WARNING Observe the following precautions. Failure to do so may cause death or serious injury. ■ Opening the moon roof ● Do not allow any passengers to put their hands or heads outside the vehi- cle while it is moving.
Page 187: Panoramic Moon Roof
3-5. Opening and closing the windows  Panoramic moon roof Use the overhead switches to operate the panoramic moon roof. ■ Opening and closing the shade Open Close : To stop operation partway, quickly slide and release the switch again. ■...
Page 188 3-5. Opening and closing the windows ■ Opening and closing the moon roof Open (slide backward) The moon roof stops slightly before the fully open position to reduce wind noise and the shade opens fully. Slide the switch again to fully open the moon roof.
Page 189 If the moon roof does not fully close even after performing the above proce- dure correctly, have the vehicle inspected by your Toyota dealer. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 190 : If the switch is released at the incorrect time, the procedure will have to be performed again from the beginning. If the shade continues to close but then reopens slightly even after perform- ing the above procedure correctly, have the vehicle inspected by your Toyota dealer. ■...
Page 191 3-5. Opening and closing the windows WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ Closing the shade ● Check to make sure that all passengers do not have any part of their body in a position where it could be caught when the shade is being operated.
Page 192 3-5. Opening and closing the windows HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 193: Driving
Driving 4-1. Before driving 4-5. Using the driving support systems Driving the vehicle..... 194 Cruise control....264 Cargo and luggage ... 205 Dynamic radar cruise Vehicle load limits ..... 210 control ......269 Trailer towing..... 211 Dinghy towing ....228 (Lane Departure Alert) ..
Page 194: Driving The Vehicle
4-1. Before driving Driving the vehicle The following procedures should be observed to ensure safe driving: Starting the hybrid system P. 229 Driving With the brake pedal depressed, shift the shift lever to D. (P. 237) Release the parking brake. (P. 243) Gradually release the brake pedal and gently depress the accelera- tor pedal to accelerate the vehicle.
Page 195 The vehicle is judged to be driving uphill or downhill ● When the accelerator pedal is released ■ Breaking in your new Toyota To extend the life of the vehicle, observing the following precautions is recom- mended: ● For the first 186 miles (300 km): Avoid sudden stops.
Page 196 Your vehicle has a drum-in-disc type parking brake system. This type of brake system needs bedding-down of the brake shoes periodically or whenever the parking brake shoes and/or drum are replaced. Have your Toyota dealer per- form the bedding down operation.
Page 197 If they do not work well, depress the brake pedal firmly. If the brake system warning light comes on, immediately stop your vehicle and contact your Toyota dealer. In the following conditions, you may hear a sound in the engine compartment.
Page 198 4-1. Before driving WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ When starting the vehicle Always keep your foot on the brake pedal while stopped with the hybrid sys- tem operating. This prevents the vehicle from creeping. ■...
Page 199 4-1. Before driving WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ When driving the vehicle ● Use engine braking (downshift) to maintain a safe speed when driving down a steep hill. Using the brakes continuously may cause the brakes to overheat and lose effectiveness.
Page 200 4-1. Before driving WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ When shifting the shift lever ● Do not let the vehicle roll backward while the shift lever is in a driving posi- tion, or roll forward while the shift lever is in R.
Page 201 If you hear a squealing or scraping noise (brake pad wear limit indica- tors) Have the brake pads checked and replaced by your Toyota dealer as soon as possible. Rotor damage may result if the pads are not replaced when needed.
Page 202 4-1. Before driving WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ When the vehicle is parked ● Do not leave glasses, cigarette lighters, spray cans, or soft drink cans in the vehicle when it is in the sun. Doing so may result in the following: •...
Page 203 4-1. Before driving WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ When braking ● When the brakes are wet, drive more cautiously. Braking distance increases when the brakes are wet, and this may cause one side of the vehicle to brake differently than the other side.
Page 204 Short in electrical components ● Engine damage caused by water immersion In the event that you drive on a flooded road and the vehicle is flooded, be sure to have your Toyota dealer check the following: ● Brake function ●...
Page 205: Cargo And Luggage
4-1. Before driving Cargo and luggage Take notice of the following information about storage precau- tions, cargo capacity and load: Capacity and distribution Cargo capacity depends on the total weight of the occupants. (Cargo capacity) = (Total load capacity) — (Total weight of occupants) Steps for Determining Correct Load Limit —...
Page 206 4-1. Before driving Calculation formula for your vehicle Cargo capacity Total load capacity (vehicle capacity weight) (P. 528) When 2 people with the combined weight of A lb. (kg) are riding in your vehicle, which has a total load capacity (vehicle capacity weight) of B lb.
Page 207 4-1. Before driving WARNING ■ Things that must not be carried in the luggage compartment The following things may cause a fire if loaded in the luggage compart- ment: ● Receptacles containing gasoline ● Aerosol cans ■ Storage precautions Observe the following precautions. Failure to do so may prevent the pedals from being depressed properly, may block the driver’s vision, or may result in items hitting the driver or passengers, possibly causing an accident.
Page 208 Roof luggage carrier precautions (vehicles with roof rails) To use the roof rails as a roof luggage carrier, you must fit the roof rails with two or more genuine Toyota cross rails or their equivalent. When you load cargo on the roof luggage carrier, observe the following: ●...
Page 209 4-1. Before driving WARNING ■ When installing cross rails (vehicles with roof rails) Make sure the cross bars are installed securely by pushing them forward and rearward. Failure to do so may cause an unexpected accident. NOTICE ■ When loading cargo Be careful not to scratch the surface of the moon roof or panoramic moon roof.
Page 210: Vehicle Load Limits
4-1. Before driving Vehicle load limits Vehicle load limits include total load capacity, seating capacity, TWR (Trailer Weight Rating) and cargo capacity. ◆ Total load capacity (vehicle capacity weight): P. 528 Total load capacity means the combined weight of occupants, cargo and luggage.
Page 211: Trailer Towing
To tow a trailer safely, use extreme care and drive the vehicle in accordance with your trailer’s characteristics and operating conditions. Toyota warranties do not apply to damage or malfunction caused by towing a trailer for commercial purposes. Contact your Toyota dealer for further information about additional requirements such as a towing kit, etc.
Page 212 4-1. Before driving Towing related terms ■ GCWR (Gross Combination Weight Rating) The maximum allowable gross combination weight. The gross combination weight is the sum of the total vehicle weight (including the occupants, cargo and any optional equipment installed on the vehicle) and the weight of the trailer being towed (including the cargo in the trailer).
Page 213 4-1. Before driving ■ GAWR (Gross Axle Weight Rating) The maximum allowable gross Front GAWR axle weight. The gross axle weight is the load placed on each axle (front and rear). Rear GAWR ■ TWR (Trailer Weight Rating) The maximum allowable gross (With brakes) trailer weight.
Page 214 4-1. Before driving ■ Unbraked TWR (Unbraked Trailer Weight Rating) The trailer weight rating for tow- (Without brakes) ing a trailer without a trailer ser- vice brake system. ■ Tongue Weight The load placed on the trailer hitch ball. (P. 217) HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 215 4-1. Before driving Weight limits ● The gross trailer weight must never exceed the TWR described in the table. (P. 216) ● The gross combination weight must never exceed the GCWR described in the table. (P. 216) ● The gross vehicle weight must never exceed the GVWR indi- cated on the Certification Label.
Page 216 4-1. Before driving GCWR, TWR and Unbraked TWR Confirm that the gross trailer weight, gross combination weight, gross vehicle weight, gross axle weight and tongue weight are all within the limits. ■ GCWR and TWR Driving Model code Engine GCWR system 3.5L V6 8700 lb.
Page 217 4-1. Before driving Trailer Tongue Weight ● A recommended tongue weight varies in accordance with the types of trailers or towing as described below. ● To ensure the recommended values shown below, the trailer must be loaded by referring to the following instructions. •...
Page 218 Toyota hitch/bracket for your vehicle. For details, contact your Toyota dealer. ● If you wish to install a trailer hitch, contact your Toyota dealer. ● Use only a hitch that conforms to the gross trailer weight require- ment of your vehicle.
Page 219 4-1. Before driving Selecting trailer ball Use the correct trailer ball for your application. Trailer ball load rating Matches or exceeds the gross trailer weight rating of the trailer. Ball diameter Matches the size of the trailer cou- pler. Most couplers are stamped with the required trailer ball size.
Page 220 4-1. Before driving Positions for towing hitch ball Weight carrying ball position: 49.73 in. (1263.1 mm) Connecting trailer lights Use the wire harness stored in the rear end under body. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 221 ● Speed limits for towing a trailer vary by state or province. Do not exceed the posted towing speed limit. ● Toyota recommends that the vehicle-trailer speed limit is 65 mph (104 km/h) on a flat, straight, dry road. Do not exceed this limit, the posted towing speed limit or the speed limit for your trailer as set forth in your trailer owner’s manual, whichever is lowest.
Page 222 4-1. Before driving ● Note that when making a turn, the trailer wheels will be closer than the vehicle wheels to the inside of the turn. Compensate by making a wider than normal turning radius. ● Slow down before making a turn, in cross winds, on wet or slippery surfaces, etc.
Page 223 4-1. Before driving ● Always place wheel blocks under both the vehicle’s and the trailer’s wheels when parking. Apply the parking brake firmly, and put the transmission in P. Avoid parking on a slope, but if unavoidable, do so only after performing the following: Apply the brakes and keep them applied.
Page 224 4-1. Before driving ■ Matching trailer ball height to trailer coupler height No matter which class of tow hitch applies, for a more safe trailer hookup, the trailer ball setup must be the proper height for the coupler on the trailer. Coupler Trailer ball ■...
Page 225 Break-in schedule If your vehicle is new or equipped with any new power train components (such as an engine, transmission, differential or wheel bearing), Toyota rec- ommends that you do not tow a trailer until the vehicle has been driven for over 500 miles (800 km).
Page 226 4-1. Before driving WARNING ■ Trailer towing precautions To tow a trailer safely, use extreme care and drive the vehicle in accordance with the trailer’s characteristics and operating conditions. Failure to do so could cause an accident resulting in death or serious injury. Vehicle stability and braking performance are affected by trailer stability, brake setting and performance, and the hitch.
Page 227 NOTICE ■ When installing a trailer hitch Use only the position recommended by your Toyota dealer. Do not install the trailer hitch on the bumper; this may cause body damage. ■ Do not directly splice trailer lights Do not directly splice trailer lights.
Page 228: Dinghy Towing
4-1. Before driving Dinghy towing Your vehicle is not designed to be dinghy towed (with 4 wheels on the ground) behind a motor home. NOTICE ■ To avoid serious damage to your vehicle Do not tow your vehicle with 4 wheels on the ground. ■...
Page 229: Driving Procedures
4-2. Driving procedures Power (ignition) switch Performing the following operations when carrying the elec- tronic key on your person starts the hybrid system or changes power switch modes. Starting the hybrid system Check that the parking brake is set. Check that the shift lever is set in P. Firmly depress the brake pedal.
Page 230 4-2. Driving procedures Stopping the hybrid system Stop the vehicle. Shift the shift lever to P. Set the parking brake. (P. 243) Press the power switch. Release the brake pedal and check that “ACCESSORY” or “IGNITION ON” on the multi-information display is off. Changing power switch modes Modes can be changed by pressing the power switch with brake pedal released.
Page 231 4-2. Driving procedures When stopping the hybrid system with the shift lever in a posi- tion other than P If the hybrid system is stopped with the shift lever in a position other than P, the power switch will not be turned off but instead be turned to ACCESSORY mode.
Page 232 ■ If the “READY” indicator does not come on If the “READY” indicator does not come on when you press the power switch with the shift lever in P and the brake pedal depressed, contact your Toyota dealer immediately. ■...
Page 233 4-2. Driving procedures ■ Operation of the power switch ● When operating the power switch, one short, firm press is enough. If the switch is pressed improperly, the hybrid system may not start or the power switch mode may not change. It is not necessary to press and hold the switch.
Page 234 Do not depress the accelerator pedal unnecessarily. ● If the hybrid system becomes difficult to start, have your vehicle checked by your Toyota dealer immediately. ■ Symptoms indicating a malfunction with the power switch If the power switch seems to be operating somewhat differently than usual, such as the switch sticking slightly, there may be a malfunction.
Page 235: Ev Drive Mode
4-2. Driving procedures EV drive mode In EV drive mode the electric motor (traction motor), powered by the hybrid battery (traction battery), is used to drive the vehicle. This mode allows you to drive in residential areas early in the morning and late at night, or in indoor parking lots etc.
Page 236 [traction battery] level and driving conditions.) ■ Fuel economy Your Toyota is designed to achieve the best possible fuel economy during normal driving (using the gasoline engine and electric motor [traction motor]). Driving in EV drive mode more than necessary may lower fuel economy.
Page 237: Hybrid Transmission
4-2. Driving procedures Hybrid transmission Shifting the shift lever While the power switch is in ON mode, depress the brake pedal and move the shift lever. When shifting the shift lever between P and D, make sure that the vehicle is completely stopped. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 238 4-2. Driving procedures Shift position purpose Shift position Function Parking the vehicle/starting the hybrid system Reversing Neutral Normal driving S mode driving (P. 239) : Shifting to the D position allows the system to select a gear suitable for the driving conditions.
Page 239 4-2. Driving procedures Changing shift ranges in S mode When the shift lever is in the S position, the shift lever can be oper- ated as follows: For upshifting For downshifting The initial shift range in S mode is set automatically to 5 or 4 accord- ing to vehicle speed.
Page 240 If S does not come on even after shifting the shift lever to S This may indicate a malfunction in the hybrid transmission system. Have the vehicle inspected by your Toyota dealer immediately. (In this situation, the hybrid transmission will operate in the same as manner as when the shift lever is in D.)
Page 241 4-2. Driving procedures WARNING ■ When driving on slippery road surfaces Do not accelerate or shift gears suddenly. Sudden changes in engine braking may cause the vehicle to spin or skid, resulting in an accident. NOTICE ■ Hybrid battery (traction battery) charge precaution If the shift lever is in N, the hybrid battery (traction battery) will not be charged even when the engine is running.
Page 242: Turn Signal Lever
4-2. Driving procedures Turn signal lever Operating instructions Right turn Lane change to the right (move the lever partway and release The right hand signals will flash 3 times. Lane change to the left (move the lever partway and release The left hand signals will flash 3 times.
Page 243: Parking Brake
4-2. Driving procedures Parking brake Operating instructions To set the parking brake, fully depress the parking brake pedal with your left foot while depress- ing the brake pedal with your right foot. (Depressing pedal again releases the parking brake.) : For U.S.A. : For Canada ■...
Page 244: Operating The Lights And
4-3. Operating the lights and wipers Headlight switch The headlights can be operated manually or automatically. Operating instructions Turning the end of the lever turns on the lights as follows: The headlights, day- time running lights and lights listed below turn on and off automatically.
Page 245 4-3. Operating the lights and wipers Turning on the high beam headlights With the headlights on, push the lever away from you to turn on the high beams. Pull the lever toward you to the center position to turn the high beams off.
Page 246 4-3. Operating the lights and wipers ■ Headlight control sensor The sensor may not function properly if an object is placed on the sensor, or anything that blocks the sensor is affixed to the windshield. Doing so interferes with the sensor detecting the level of ambient light and may cause the automatic headlight sys- tem to malfunction.
Page 247 4-3. Operating the lights and wipers ■ Battery-saving function In the following conditions, the remaining lights will go off automatically after 20 minutes in order to prevent the vehicle battery from being discharged: ● The headlights and/or tail lights are on. ●...
Page 248: Automatic High Beam
4-3. Operating the lights and wipers  Automatic High Beam The Automatic High Beam uses an in-vehicle camera sensor to assess the brightness of streetlights, the lights of oncoming and preceding vehicles, etc., and automatically turns the high beam on or off as necessary. Activating the Automatic High Beam system Push the lever away from you with the headlight switch in the...
Page 249 4-3. Operating the lights and wipers High beam automatic turning on or off conditions When all of the following conditions are met, high beam will be auto- matically turned on (after approximately 1 second): ● Vehicle speed is above approximately 21 mph (34 km/h). ●...
Page 250 4-3. Operating the lights and wipers Turning the high beam on/off manually ■ Switching to low beam Pull the lever to original posi- tion. The Automatic High Beam indi- cator will turn off. Push the lever away from you to activate the Automatic High Beam system again.
Page 251 4-3. Operating the lights and wipers ● The following factors may affect the amount of time taken to turn high beam on or off: • The brightness of headlights, fog lights, and tail lights of oncoming and preceding vehicles • The movement and direction of oncoming and preceding vehicles •...
Page 252 ■ If the Automatic High Beam indicator turns to yellow It may indicate a malfunction in the system. Contact your Toyota dealer. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 253 Do not modify the vehicle. ● Do not replace windshield with non-genuine windshield. Contact your Toyota dealer. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 254: Fog Light Switch
4-3. Operating the lights and wipers Fog light switch The fog lights secure excellent visibility in difficult driving con- ditions, such as in rain and fog. Turns the front fog lights Turns the front fog lights : For U.S.A. : For Canada ■...
Page 255: Windshield Wipers And Washer
4-3. Operating the lights and wipers Windshield wipers and washer Operating the wiper lever The wiper operation is selected by moving the lever as follows. Intermittent windshield wiper operation Low speed windshield wiper operation High speed windshield wiper operation Temporary operation : For U.S.A.
Page 256 ■ When a nozzle becomes blocked In this case, contact your Toyota dealer. Do not try to clear it with a pin or other object. The nozzle will be damaged. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 257: Rear Window Wiper And Washer
4-3. Operating the lights and wipers Rear window wiper and washer Operating the wiper lever The wiper operation is selected by moving the lever as follows: Intermittent window wiper operation Normal window wiper operation : For U.S.A. : For Canada Washer/wiper dual operation The wiper will automatically oper- ate a couple of times after the...
Page 258 ■ When a nozzle becomes blocked In this case, contact your Toyota dealer. Do not try to clear it with a pin or other object. The nozzle will be damaged. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 259: Tank Cap
4-4. Refueling Opening the fuel tank cap The fuel tank of your vehicle has a special structure, which requires a reduction in fuel tank pressure before refueling. After the opener switch has been pressed, it will take several seconds until the vehicle is ready for refueling. Before refueling the vehicle ●...
Page 260: Refueling
4-4. Refueling WARNING ■ When refueling the vehicle Observe the following precautions while refueling the vehicle. Failure to do so may result in death or serious injury. ● After exiting the vehicle and before opening the fuel door, touch an unpainted metal surface to discharge any static electricity.
Page 261: Opening The Fuel
4-4. Refueling Opening the fuel tank cap Press the opener switch. When the message “Refuel Ready” appears, the fuel filler door will open. Turn the fuel tank cap slowly to remove it and hang it on the back of the fuel filler door. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 262 ■ When the fuel filler door cannot be opened by pressing the inside switch If the fuel filler door opener switch cannot be operated, contact your Toyota dealer. In the event that urgent refueling is required, follow the procedure below.
Page 263 WARNING ■ When replacing the fuel tank cap Do not use anything but a genuine Toyota fuel tank cap designed for your vehicle. Doing so may cause a fire or other incident which may result in death or serious injury.
Page 264: Using The Driving Support
4-5. Using the driving support systems  Cruise control Summary of functions Use the cruise control to maintain a set speed without depressing the accelerator pedal. Indicators Cruise control switch : Vehicles with monochrome display : Vehicles with color display ...
Page 265 4-5. Using the driving support systems Setting the vehicle speed Press the “ON-OFF” button to activate the cruise control. Cruise control indicator will come or will be displayed on the multi-information display Press the button again to deacti- vate the cruise control. Accelerate or decelerate the vehicle to the desired speed, and push the lever down to set...
Page 266 4-5. Using the driving support systems Adjusting the set speed To change the set speed, operate the lever until the desired set speed is obtained. Increases the speed Decreases the speed Fine adjustment: Momentarily move the lever in the desired direc- tion.
Page 267 If the cruise control speed cannot be set or if the cruise control cancels imme- diately after being activated, there may be a malfunction in the cruise control system. Have the vehicle inspected by your Toyota dealer. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 268 4-5. Using the driving support systems WARNING ■ To avoid operating the cruise control by mistake Switch the cruise control off using the “ON-OFF” button when not in use. ■ Situations unsuitable for cruise control Do not use cruise control in any of the following situations. Doing so may result in loss of control and could cause an accident resulting in death or serious injury.
Page 269: Dynamic Radar Cruise Control
4-5. Using the driving support systems  Dynamic radar cruise control Summary of functions Dynamic radar cruise control supplements conventional cruise control with a vehicle-to-vehicle distance control. In vehicle-to-vehicle dis- tance control mode, the vehicle automatically accelerates or deceler- ates in order to maintain a set following distance from vehicles ahead. Vehicle-to-vehicle distance but- Display Set speed...
Page 270 4-5. Using the driving support systems Setting the vehicle speed (vehicle-to-vehicle distance control mode) Press the “ON-OFF” button to activate the cruise control. Radar cruise control indicator will be displayed. Press the button again to deacti- vate the cruise control. Accelerate or decelerate the vehicle to the desired speed, and push the lever down to set...
Page 271 4-5. Using the driving support systems Adjusting the set speed To change the set speed, operate the lever until the desired set speed is displayed. Increases the speed Decreases the speed Fine adjustment: Momentarily move the lever in the desired direc- tion.
Page 272 4-5. Using the driving support systems Changing the vehicle-to-vehicle distance Pressing the button changes the Preceding vehicle vehicle-to-vehicle distance as fol- mark lows: Long Medium Short The vehicle-to-vehicle distance is set automatically to long mode when the power switch is turned to ON mode.
Page 273 4-5. Using the driving support systems Canceling and resuming the speed control Pulling the lever toward you cancels the cruise control. The speed setting is also canceled when the brakes are applied. Pushing the lever up resumes the cruise control and returns vehicle speed to the set speed.
Page 274 4-5. Using the driving support systems Driving in vehicle-to-vehicle distance control mode This mode employs a radar sensor to detect the presence of vehicles up to approximately 400 ft. (120 m) ahead, determines the current vehicle-to-vehicle following distance, and operates to maintain a suit- able following distance from the vehicle ahead.
Page 275 4-5. Using the driving support systems Example of follow-up cruising When following a vehicle driving slower than the set speed The system continues follow-up cruising while adjusting for changes in the speed of the vehicle ahead in order to maintain the vehicle-to-vehicle dis- tance set by the driver.
Page 276 4-5. Using the driving support systems Selecting conventional constant speed control mode Constant speed control mode differs from vehicle-to-vehicle distance control mode. When constant speed control mode is selected, your vehicle will maintain a set speed regardless of whether or not there are other vehicles in the lane ahead.
Page 277 The windshield wipers are operating at high speed (when the wiper switch is set to the high speed wiper operation position). If vehicle-to-vehicle distance control driving is automatically canceled for any other reason, there may be a malfunction in the system. Contact your Toyota dealer. ■...
Page 278 4-5. Using the driving support systems ■ Radar sensor and grille cover Always keep the sensor and grille cover clean to ensure that the vehicle-to- vehicle distance control operates properly. (Some obstructions, such as snow, ice and plastic objects, cannot be detected by the obstruction sensor.) Dynamic radar cruise control is canceled if an obstruction is detected.
Page 279 4-5. Using the driving support systems ■ Certification for the dynamic radar cruise control  For vehicles sold in the U.S.A. FCC ID: HYQDNMWR007 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions : (1) this device may not cause harmful interfer- ence, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 280 4-5. Using the driving support systems WARNING ■ Before using dynamic radar cruise control Do not overly rely on vehicle-to-vehicle distance control. Be aware of the set speed. If automatic deceleration/acceleration is not appropriate, adjust the vehicle speed, as well as the distance between your vehicle and vehicles ahead by applying the brakes etc.
Page 281 4-5. Using the driving support systems WARNING ■ Situations unsuitable for dynamic radar cruise control Do not use dynamic radar cruise control in any of the following situations. Doing so may result in inappropriate speed control and could cause an acci- dent resulting in death or serious injury.
Page 282 If the sensor moves even slightly off position, the system may malfunction. If the sensor or surrounding area is subject to a strong impact, always have the area inspected and adjusted by your Toyota dealer. ● Do not disassemble the sensor.
Page 283: Lda (Lane Departure Alert)
4-5. Using the driving support systems  LDA (Lane Departure Alert) Summary of function While driving on a road that has lane markers, this system recognizes the lane markers using a camera as a sensor to alert the driver when the vehicle deviates from its lane.
Page 284 4-5. Using the driving support systems Turning the LDA system on  Vehicles with monochrome dis-  Vehicles with color display play Press the LDA switch to activate the system. The LDA indicator and lane lines will come on. Press the switch again to turn the LDA system off. The LDA system will remain on or off even if the power switch is turned to ON mode.
Page 285 4-5. Using the driving support systems Indication on the multi-information display  Vehicles with monochrome dis-  Vehicles with color display play When the inside of both lane lines turn white: Indicates that both right and left lane markers are recognized. If the vehicle deviates from the lane, the lane line on the side the vehicle has deviated from will flash.
Page 286 4-5. Using the driving support systems  Vehicles with monochrome dis-  Vehicles with color display play When both lane lines are shown in When the inside of both lane fine lines: lines are black: Indicates that no lane markers are Indicates that no lane markers recognized or the LDA system is are recognized or the LDA sys-...
Page 287 4-5. Using the driving support systems ■ Temporary cancelation of the LDA system functions If any of the following occurs, the LDA system functions will be temporarily canceled. The functions will resume after the necessary operating conditions have returned. ● The turn signal lever is operated.
Page 288 4-5. Using the driving support systems ■ Conditions in which the function may not operate correctly In the following situations, the camera sensor may be unable to recognize lane markers causing the lane departure warning function to operate incor- rectly. However, this does not indicate a malfunction. ●...
Page 289 4-5. Using the driving support systems WARNING ■ Before using the LDA system Do not rely solely on the LDA system. The LDA system does not drive the vehicle automatically, nor does it reduce the amount of care you need to take.
Page 290 Do not install or place anything on the hood or the grille. Also, do not install a grille guard (bull bars, kangaroo bar etc.). ● If your windshield needs repairs, contact your Toyota dealer. ■ Camera sensor Observe the following to ensure that the LDA system functions correctly.
Page 291: Driving Assist Systems
4-5. Using the driving support systems Driving assist systems To help enhance driving safety and performance, the following systems operate automatically in response to various driving situations. Be aware, however, that these systems are supple- mentary and should not be relied upon too heavily when operat- ing the vehicle.
Page 292 4-5. Using the driving support systems ◆ Hill-start assist control Prevents the vehicle from rolling backward when starting on an incline or slippery slope ◆ EPS (Electric Power Steering) Employs an electric motor to reduce the amount of effort needed to turn the steering wheel ◆...
Page 293 4-5. Using the driving support systems When the TRAC/VSC/ABS systems are operating The slip indicator light will flash while the TRAC/VSC/ABS sys- tems are operating. Disabling the TRAC system If the vehicle gets stuck in mud, dirt or snow, the TRAC system may reduce power from the hybrid system to the wheels.
Page 294 4-5. Using the driving support systems ■ Turning off both TRAC and VSC systems To turn the TRAC and VSC systems off, press and hold for more than 3 seconds while the vehicle is stopped. The VSC OFF indicator light will come on and the “TRAC OFF” will be shown on the multi-information display.
Page 295 4-5. Using the driving support systems ■ Reduced effectiveness of the EPS system The effectiveness of the EPS system is reduced to prevent the system from overheating when there is frequent steering input over an extended period of time. The steering wheel may feel heavy as a result. Should this occur, refrain from excessive steering input or stop the vehicle and turn the hybrid system off.
Page 296 The ABS, TRAC and VSC systems will not function correctly if different tires are installed on the vehicle. Contact your Toyota dealer for further information when replacing tires or wheels. ■ Handling of tires and the suspension Using tires with any kind of problem or modifying the suspension will affect the driving assist systems, and may cause a system to malfunction.
Page 297: Pcs (Pre-Collision System)
4-5. Using the driving support systems  PCS (Pre-Collision System) When the radar sensor detects that a frontal collision is highly likely or even unavoidable, safety systems such as the brakes and seat belts are automatically engaged to lessen impact as well as vehicle damage.
Page 298 4-5. Using the driving support systems Disabling pre-collision system Enabled Disabled The pre-collision system warning light comes on when pre-collision system is disabled. Radar sensor The radar sensor detects vehi- cles or other obstacles on or near the road ahead and determines whether a collision is imminent based on the position, speed, and heading of the obstacles.
Page 299 4-5. Using the driving support systems ■ The pre-collision system is operational when The PCS OFF switch is not pressed and the following conditions are met: ● Pre-collision warning: • Vehicle speed is greater than about 10 mph (15 km/h). •...
Page 300 4-5. Using the driving support systems ■ Obstacles not detected The sensor cannot detect plastic obstacles such as traffic cones. There may also be occasions when the sensor cannot detect pedestrians, animals, bicy- cles, motorcycles, trees, or snowdrifts. ■ Situations in which the pre-collision system does not function properly The system may not function effectively in situations such as the following: ●...
Page 301 4-5. Using the driving support systems ■ Certification for the pre-collision system  For vehicles sold in the U.S.A. FCC ID : HYQDNMWR007 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions : (1) this device may not cause harmful interfer- ence, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 302 If the sensor moves even slightly off position, the system may malfunction. If the sensor or surrounding area is subject to a strong impact, always have the area inspected and adjusted by your Toyota dealer. ● Do not disassemble the sensor.
Page 303 4-5. Using the driving support systems WARNING ■ Cautions regarding the assist contents of the system By means of alarms and brake control, the pre-collision system is intended to assist the driver in avoiding collisions through the process of LOOK- JUDGE-ACT.
Page 304: Bsm (Blind Spot Monitor)
4-5. Using the driving support systems  BSM (Blind Spot Monitor) Summary of the Blind Spot Monitor The Blind Spot Monitor is a system that has 2 functions; ● The Blind Spot Monitor function Assists the driver in making the decision when changing lanes ●...
Page 305 4-5. Using the driving support systems Outside rear view mirror indicators Blind Spot Monitor function: When a vehicle is detected in the blind spot, the outside rear view mirror indicator comes on while the turn signal lever is not operated and the out- side rear view mirror indicator flashes while the turn signal lever is oper- ated.
Page 306 4-5. Using the driving support systems ■ Certification for the Blind Spot Monitor  For vehicles sold in the U.S.A. FCC ID: OAYSRR2A This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2)this device must accept any interference received, including interference that may cause undesired operation.
Page 307 If the sensor moves even slightly off position, the system may mal- function and vehicles that enter the detection area may not be detected. If the sensor or surrounding area is subject to a strong impact, always have the area inspected by your Toyota dealer. ● Do not disassemble the sensor.
Page 308: The Blind Spot Monitor Function
4-5. Using the driving support systems The Blind Spot Monitor function The Blind Spot Monitor function uses radar sensors to detect vehicles that are traveling in an adjacent lane in the area that is not reflected in the outside rear view mirror (the blind spot), and advises the driver of the vehicles existence via the outside rear view mirror indicator.
Page 309 4-5. Using the driving support systems ■ The Blind Spot Monitor function is operational when ● The BSM main switch is set to on ● Vehicle speed is greater than approximately 10 mph (16 km/h). ■ The Blind Spot Monitor function will detect a vehicle when ●...
Page 310 4-5. Using the driving support systems ■ Conditions under which the Blind Spot Monitor function may not func- tion correctly ● The Blind Spot Monitor function may not detect vehicles correctly in the fol- lowing conditions: • During bad weather such as heavy rain, fog, snow etc. •...
Page 311: The Rear Cross Traffic Alert Function
4-5. Using the driving support systems The Rear Cross Traffic Alert function The Rear Cross Traffic Alert functions when your vehicle is in reverse. It can detect other vehicles approaching from the right or left rear of the vehicle. It uses radar sensors to alert the driver of the other vehi- cle’s existence through flashing the outside rear view mirror indicators and sounding a buzzer.
Page 312 4-5. Using the driving support systems The Rear Cross Traffic Alert function detection areas The areas that vehicles can be detected in are outlined below. To give the driver a more consistent time to react, the buzzer can alert for faster vehicles from farther away. Example: Approximate Approaching vehicle...
Page 313 4-5. Using the driving support systems ■ Conditions under which the Rear Cross Traffic Alert function will not detect a vehicle The Rear Cross Traffic Alert function is not designed to detect the following types of vehicles and/or objects. ● Small motorcycles, bicycles, pedestrians etc.
Page 314: Driving Tips
4-6. Driving tips Hybrid vehicle driving tips For economical and ecological driving, pay attention to the fol- lowing points: ■ Using Eco drive mode When using Eco drive mode, the torque corresponding to the accel- erator pedal depression amount can be generated more smoothly than it is in normal conditions.
Page 315: Driving Tips
4-6. Driving tips ■ Air conditioning Use the air conditioning only when necessary. Doing so can help control excessive gasoline consumption. In summer: In high temperatures, use the recirculated air mode. Doing so will help to reduce the burden on the air conditioner and reduce fuel consumption as well.
Page 316: Winter Driving Tips
4-6. Driving tips Winter driving tips Carry out the necessary preparations and inspections before driving the vehicle in winter. Always drive the vehicle in a man- ner appropriate to the prevailing weather conditions. Preparation for winter ● Use fluids that are appropriate to the prevailing outside tempera- tures.
Page 317 4-6. Driving tips Before driving the vehicle Perform the following according to the driving conditions: ● Do not try to forcibly open a window or move a wiper that is frozen. Pour warm water over the frozen area to melt the ice. Wipe away the water immediately to prevent it from freezing.
Page 318 4-6. Driving tips Selecting tire chains Use the correct tire chain size when mounting the tire chains. Chain size is regulated for each tire size. Side chain: 0.12 in. (3 mm) in diameter 0.39 in. (10 mm) in width 1.18 in. (30 mm) in length Cross chain: 0.16 in.
Page 319 NOTICE ■ Repairing or replacing snow tires Request repairs or replacement of snow tires from Toyota dealers or legiti- mate tire retailers. This is because the removal and attachment of snow tires affects the opera- tion of the tire pressure warning valves and transmitters.
Page 320: Utility Vehicle Precautions
4-6. Driving tips Utility vehicle precautions This vehicle belongs to the utility vehicle class, which has higher ground clearance and narrower tread in relation to the height of its center of gravity. Utility vehicle feature ● Specific design characteristics give it a higher center of gravity than ordinary passenger cars.
Page 321 4-6. Driving tips Off-road driving Your vehicle is not designed to be driven off-road. However, in the event that off-road driving cannot be avoided, please observe the fol- lowing precautions to help avoid the areas prohibited to vehicles. ● Drive your vehicle only in areas where off-road vehicles are permit- ted to travel.
Page 322 4-6. Driving tips WARNING ■ Off-road driving precautions Always observe the following precautions to minimize the risk of death, seri- ous injury or damage to your vehicle: ● Drive carefully when off the road. Do not take unnecessary risks by driving in dangerous places.
Page 323 4-6. Driving tips NOTICE ■ To prevent water damage Take all necessary safety measures to ensure that water damage to the hybrid battery, hybrid system or other components does not occur. ● Water entering the engine compartment may cause severe damage to the hybrid system.
Page 324 4-6. Driving tips HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 325: Interior Features
Interior features 5-1. Using the air conditioning 5-4. Using the other interior system and defogger features Front automatic air Other interior features ..351 conditioning system ..326 • Sun visors ..... 351 Rear automatic air • Vanity mirrors....351 conditioning system ..
Page 326: Front Automatic Air
5-1. Using the air conditioning system and defogger Front automatic air conditioning system Air outlets and fan speed are automatically adjusted according to the temperature setting. Air conditioning controls ■ Adjusting the temperature setting To adjust the temperature setting, turn clockwise to increase the temperature and counterclockwise to decrease the tempera- ture.
Page 327 5-1. Using the air conditioning system and defogger ■ Fan speed setting  ” To adjust the fan speed, press to increase the fan “  speed and “ ” to decrease the fan speed. Press to turn the fan off. ■...
Page 328 5-1. Using the air conditioning system and defogger ■ Defogging the windshield Defoggers are used to defog the windshield and front side win- dows. Press Set the outside/recirculated air mode button to outside air mode if the recirculated air mode is used. (It may switch automatically.) To defog the windshield and the side windows early, turn the air flow and temperature up.
Page 329 5-1. Using the air conditioning system and defogger ■ Windshield wiper de-icer (if equipped) This feature is used to prevent ice from building up on the wind- shield and wiper blades. Press the switch to turn the sys- tem on/off. The indicator comes on when the windshield wiper de-icer is The windshield de-icer will auto-...
Page 330 5-1. Using the air conditioning system and defogger  Front side outlets Direct air flow to the left or right, up or down. Closes the vent Slide the knob to the most out- ward position. Opens the vent ■ Operation of the air conditioning system in Eco drive mode In Eco drive mode, the air conditioning system is controlled as follows to pri- oritize fuel efficiency: ●...
Page 331 5-1. Using the air conditioning system and defogger ■ Fogging up of the windows ● The windows will easily fog up when the humidity in the vehicle is high. Turning on will dehumidify the air from the outlets and defog the wind- shield effectively.
Page 332 5-1. Using the air conditioning system and defogger WARNING ■ To prevent the windshield from fogging up ● Do not use during cool air operation in extremely humid weather. The difference between the temperature of the outside air and that of the windshield can cause the outer surface of the windshield to fog up, block- ing your vision.
Page 333: Rear Automatic Air Conditioning System
5-1. Using the air conditioning system and defogger Rear automatic air conditioning system Air outlets and fan speed are automatically adjusted according to the temperature setting. Air conditioning controls ■ Adjusting the temperature setting  ” To adjust the temperature setting, press to increase “...
Page 334 5-1. Using the air conditioning system and defogger ■ Changing airflow modes To change the airflow mode, press outlets used switched each time the button is pressed. Air flows to the upper body. Air flows to the upper body and feet. Air flows to the feet.
Page 335 5-1. Using the air conditioning system and defogger Air outlets ■ Location of air outlets The air outlets and air volume change according selected airflow mode. ■ Adjusting the position of and opening and closing the air out- lets Direct air flow to the left or right, forward or backward.
Page 336: Heated Steering Wheel/ Seat Heaters/ Seat Ventilators
5-1. Using the air conditioning system and defogger   Heated steering wheel /seat heaters /seat  ventilators The heated steering wheel and seat heaters heat the side grips of the steering wheel and seats, respectively. Seat ventilators maintain good airflow by blowing air from the seats. WARNING ●...
Page 337 5-1. Using the air conditioning system and defogger Heated steering wheel Turn the heated steering wheel on/off The indicator light comes on when the heated steering wheel is oper- ating. The heated steering wheel will automatically turn off after about 30 minutes.
Page 338 5-1. Using the air conditioning system and defogger ■ The seat heaters and seat heaters/ventilators can be used when The power switch is in ON mode. ■ When not in use  Seat heaters Turn the dial fully backward. The indicator light will turn off. ...
Page 339: Using The Interior Lights
5-2. Using the interior lights Interior lights list Rear interior/rear personal lights (P. 340) Ambient lights (if equipped) Front interior/front personal lights (P. 340) Outer foot lights (if equipped) Power switch light Front door courtesy lights HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 340: Interior Lights
5-2. Using the interior lights Interior lights Turns the lights on/off Turns the lights linked to door position on/off Personal lights Turn the light on/off  Front  Rear HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 341 5-2. Using the interior lights ■ Illuminated entry system The lights automatically turn on/off according to power switch mode, the pres- ence of the electronic key, whether the doors are locked/unlocked, and whether the doors are opened/closed. ■ To prevent 12-volt battery discharge If the following lights are left on when the power switch is turned off, the lights will go off automatically after 20 minutes: ●...
Page 342: Using The Storage
5-3. Using the storage features List of storage features Auxiliary boxes (P. 347) Bottle holders (P. 344) Open tray (P. 348) Cup holders (P. 345) Glove box (P. 343) Console box (P. 343) WARNING ● Do not leave glasses, lighters or spray cans in the storage spaces, as this may cause the following when cabin temperature becomes high: •...
Page 343: Glove Box
5-3. Using the storage features Glove box Unlock with the mechanical key Lock with the mechanical key Open (pull lever) ■ Power back door main switch The power back door main switch is located in the glove box. (P. 136) Console box To open the console box lids, press on the knob and slide both...
Page 344: Bottle Holders
5-3. Using the storage features Bottle holders ■ Front ■ Rear ■ When using the bottle holder ● When storing a bottle, close the cap. ● The bottle may not be stored depending on its size or shape. WARNING Do not place anything other than a bottle in the bottle holders. Other items may be thrown out of the holders in the event of an accident or sudden braking and cause injury.
Page 345: Cup Holders
5-3. Using the storage features Cup holders ■ Front ■ Rear (second seats) Type A  Pull the armrest down. (P. 358) Type B  Fold the side table up for use. (P. 360) HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 346 5-3. Using the storage features ■ Rear (third seats) ■ Removing the cup holder insert (front cup holder) The cup holder insert may be removed for cleaning. WARNING Do not place anything other than cups or aluminum cans in the cup holders. Other items may be thrown out of the holders in the event of an accident or sudden braking, causing injury.
Page 347: Auxiliary Boxes
5-3. Using the storage features Auxiliary boxes  Overhead  Driver’s side instrument panel Push the lid. Pull the tab to open. WARNING ■ Items unsuitable for storing (overhead) Do not store items heavier than 0.4 lb. (0.2 kg). Doing so may cause the auxiliary box to open and the items inside may fall out, resulting in an accident.
Page 348: Open Tray
5-3. Using the storage features Open tray ■ Cable pass through The open tray is provided with a hole that allows cables to be passed through the tray from the USB/AUX port or power outlet. Remove the cover. WARNING ■ Items unsuitable for the open tray Observe the following precautions when putting items in the open tray.
Page 349: Luggage Compartment Features
5-3. Using the storage features Luggage compartment features Cargo hooks Raise the hooks to use. Cargo hooks are provided for securing loose items. Grocery bag hooks NOTICE Do not hang any object heavier than 6.6 lb. (3 kg) on the grocery bag hooks. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 350 5-3. Using the storage features Center deck under tray Pull the strap upwards to open the center deck board. To secure the center deck board, remove the hook on the backside of the center deck board and attach the hook to the head restraint on the third seats as shown.
Page 351: Using The Other Interior
5-4. Using the other interior features Other interior features Sun visors To set the visor in the forward position, flip it down. To set the visor in the side posi- tion, flip down, unhook, and swing it to the side. To use the side extender, place the visor in the side position, then slide it backward.
Page 352: Conversation Mirror
5-4. Using the other interior features Conversation mirror Push the lid. Push the lid back up half way. ■ To use the overhead console from the conversation mirror state Fully close the lid, then open it again. (P. 347) HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 353: Clock
5-4. Using the other interior features Clock The clock can be adjusted by pressing the buttons. Adjusts the hours Adjusts the minutes ■ The clock is displayed when The power switch is in ACCESSORY or ON mode. ■ When the 12-volt battery is disconnected The time display will automatically be set to 1:00.
Page 354: Power Outlets
10 times, and then illuminates. ■ When “--” or “E” is displayed The system may be malfunctioning. Take your vehicle to your Toyota dealer. Power outlets The power outlet can be used for the following components: 12 V: Accessories that run on less than 10 A 120 VAC: Accessories that use less than 100 W ■...
Page 355 5-4. Using the other interior features  Console box Open the console box lid  P. 343) and open the lid. Rear  Open the lid. ■ 120 VAC (if equipped) Open the lid. ■ The power outlets can be used when 12 V: The power switch is in ACCESSORY or ON mode.
Page 356 5-4. Using the other interior features NOTICE ■ To avoid damaging the power outlets Close the power outlet lids when the power outlets are not in use. Foreign objects or liquids that enter the power outlets may cause a short cir- cuit.
Page 357: Rear Sunshades
5-4. Using the other interior features Rear sunshades (if equipped) Pull the tab up. Hook the sunshade on to the anchors. To lower the sunshade, pull the tab up slightly to unhook the shade from the anchors, and lower it slowly.
Page 358: Armrest
5-4. Using the other interior features Armrest  Type A Fold down the armrest for use.  Type B Lower the armrest from the highest position to the lowest position. Raise armrest desired angle. To unlock the armrest, lift the arm- rest to raise it to the highest posi- tion.
Page 359: Coat Hooks
5-4. Using the other interior features Coat hooks Coat hooks are provided on the rear assist grips. WARNING Do not hang coat hangers or other hard or sharp objects on the hook. If the SRS curtain shield airbags deploy, these items may become projectiles, causing death or serious injury.
Page 360: Side Table
5-4. Using the other interior features Side table (if equipped) Fold the side table up for use. ■ To stowing the side table To fold down the side table, pull up the lever to release the lock. Hold the table to let it lower slowly until you hear a click.
Page 361: Garage Door Opener
5-4. Using the other interior features  Garage door opener The garage door opener can be programmed to operate garage doors, gates, entry doors, door locks, home lighting systems, security systems, and other devices.  The garage door opener (HomeLink Universal Transceiver) is manu- ...
Page 362 5-4. Using the other interior features ® ■ Programming HomeLink Point remote control transmitter for the device 1 to 3 in. (25 to 75 mm) from the ® HomeLink buttons. ® Keep the HomeLink indicator light in view while programming. ...
Page 363 5-4. Using the other interior features ® Test the HomeLink operation by pressing the newly pro- grammed button and observing the indicator light: ● If the indicator light is solid/continuous, programming has been completed and your device should activate when the ®...
Page 364 5-4. Using the other interior features Press and hold the pro- ® grammed HomeLink button (located inside the vehicle) for 2 seconds and release it. Repeat this sequence (press/ hold/release) up to 3 times to complete programming. If the garage door opener motor ®...
Page 365 5-4. Using the other interior features ® Operating HomeLink ® ® Press the appropriate HomeLink button. The HomeLink indicator light should turn on. Garage door operation indicators The status of the opening and closing of a garage door is shown by the indicators.
Page 366 5-4. Using the other interior features ® Erasing the entire HomeLink memory (all three programs) Press and hold the 2 outside but- tons for 10 seconds until the ® HomeLink indicator light changes from continuously lit (orange) rapidly flashing (green). If you sell your vehicle, be sure to erase the programs stored in the ®...
Page 367 5-4. Using the other interior features Cet appareil est conforme aux normes FCC partie 15 et Industry Canada RSS-210. Son fonctionnement est soumis aux deux conditions suivantes: (1) Cet appa- reil ne doit pas causer d’interférences nuisibles et (2) Cet appareil doit accep- ter toute interférence qui peuvent être reçues y compris les interférences pouvant provoquer un fonctionnement indésirable.
Page 368: Safety Connect
Telematics Subscription Service Agreement and its Terms and Conditions, as in effect and amended from time to time, a current copy of which is available at Toyota.com. All use of the Safety Connect service is subject to such then-applicable Terms and Conditions.
Page 369 After you have signed the Telematics Subscription Service Agree- ment and are enrolled, you can begin receiving services. A variety of subscription terms are available for purchase. Contact your Toyota dealer, call 1-800-331-4331, or push the “SOS” button in your vehicle for further subscription details. HIGHLANDER_HV_U (OM48F02U)
Page 370 Safety Connect. ● Safety Connect is available beginning Fall 2009 on select Toyota models. Contact with the Safety Connect response center is dependent upon the telematics device being in operative condition, cellular connection availabil- ity, and GPS satellite signal reception, which can limit the ability to reach the response center or receive emergency service support.
Page 371 ● Green indicator light flashing = Safety Connect call in process ● Red indicator light (except at vehicle start-up) = System malfunction (contact your Toyota dealer) ● No indicator light (off) = Safety Connect service not active Safety Connect services ■...
Page 372 In addition to assisting law enforcement with recovery of a stolen vehicle, Safety-Connect-equipped vehicle location data may, under certain circumstances, be shared with third parties to locate your vehicle. Further information is available at Toyota.com. ■ Emergency Assistance Button (“SOS”) In the event of an emergency on the road, push the “SOS”...
Page 373 5-4. Using the other interior features Safety information for Safety Connect Important! Read this information before using Safety Connect. ■ Exposure to radio frequency signals The Safety Connect system installed in your vehicle is a low-power radio transmitter and receiver. It receives and also sends out radio frequency (RF) signals.
Page 374: Compass
5-4. Using the other interior features  Compass The compass on the inside rear view mirror indicates the direc- tion in which the vehicle is heading. Operation To turn the compass on or off, press and hold “AUTO” for 3 sec- onds.
Page 375 5-4. Using the other interior features Calibrating the compass The direction display deviates from the true direction determined by the earth’s magnetic field. The amount of deviation varies according to the geographic position of the vehicle. If you cross over a map boundary shown in illustration, the compass will deviate.
Page 376 5-4. Using the other interior features ■ Circling calibration Stop the vehicle in a place where it is safe to drive in a circle. Press and hold “AUTO” for 9 seconds. “C” appears on the compass display. Drive the vehicle at 5 mph (8 km/h) or less in a circle until a direction is displayed.
Page 377 5-4. Using the other interior features ■ Conditions unfavorable to correct operation The compass may not show the correct direction in the following conditions: ● The vehicle is stopped immediately after turning. ● The vehicle is on an inclined surface. ●...
Page 378 5-4. Using the other interior features HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 379 Maintenance and care 6-1. Maintenance and care Cleaning and protecting the vehicle exterior..380 Cleaning and protecting the vehicle interior... 383 6-2. Maintenance Maintenance requirements ....386 General maintenance..389 Emission inspection and maintenance (I/M) programs......393 6-3. Do-it-yourself maintenance Do-it-yourself service precautions .....
Page 380: Maintenance And Care
6-1. Maintenance and care Cleaning and protecting the vehicle exterior Perform the following to protect the vehicle and maintain it in prime condition: ● Working from top to bottom, liberally apply water to the vehicle body, wheel wells and underside of the vehicle to remove any dirt and dust.
Page 381: Maintenance And Care
If the paint of the rear bumper is chipped or scratched, the system may mal- function. If this occurs, consult your Toyota dealer. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 382 6-1. Maintenance and care NOTICE ■ To prevent paint deterioration and corrosion on the body and compo- nents (aluminum wheels etc.) ● Wash the vehicle immediately in the following cases: • After driving near the sea coast • After driving on salted roads •...
Page 383: Cleaning And Protecting The Vehicle Interior
6-1. Maintenance and care Cleaning and protecting the vehicle interior The following procedures will help protect your vehicle’s interior and keep it in top condition: Protecting the vehicle interior Remove dirt and dust using a vacuum cleaner. Wipe dirty surfaces with a cloth dampened with lukewarm water.
Page 384 6-1. Maintenance and care ■ Caring for leather areas Toyota recommends cleaning the interior of the vehicle at least twice a year to maintain the quality of the vehicle’s interior. ■ Shampooing the carpets There are several commercial foaming-type cleaners available. Use a sponge or brush to apply the foam.
Page 385 6-1. Maintenance and care NOTICE ■ Cleaning detergents ● Do not use the following types of detergent, as they may discolor the vehi- cle interior or cause streaks or damage to painted surfaces: • Non-seat portions: Organic substances such as benzene or gasoline, alkaline or acidic solutions, dye, and bleach •...
Page 386: Maintenance Maintenance Requirements
Toyota recommends the following main- tenance: General maintenance General maintenance should be performed on a daily basis. This can be done by yourself or by a Toyota dealer. Scheduled maintenance Scheduled maintenance should be performed at specified intervals according to the maintenance schedule.
Page 387 ■ Repair and replacement It is recommended that genuine Toyota parts be used for repairs to ensure performance of each system. If non-Toyota parts are used in replacement or if a repair shop other than a Toyota dealer performs repairs, confirm the war- ranty coverage.
Page 388 6-2. Maintenance WARNING ■ If your vehicle is not properly maintained Improper maintenance could result in serious damage to the vehicle and possible serious injury or death. ■ Handling of the 12-volt battery ● Engine exhaust, some of its constituents, and a wide variety of automobile components contain or emit chemicals known to the State of California to cause cancer and birth defects and other reproductive harm.
Page 389: General Maintenance
“Owner’s Warranty Information Booklet” or “Owner’s Manual Supplement/Sched- uled Maintenance Guide”. It is recommended that any problem you notice should be brought to the attention of your Toyota dealer or qualified service shop for advice. Engine compartment...
Page 390 6-2. Maintenance Vehicle interior Items Check points 12-volt battery Check the battery connections. (P. 407) • The accelerator pedal should move smoothly Accelerator pedal (without uneven pedal effort or catching). Hybrid transmission • When parked on a slope and the shift lever is “Park”...
Page 391 6-2. Maintenance Items Check points • Do the head restraints move smoothly and Head restraints lock securely? • Do the indicators and buzzers function prop- Indicators/buzzers erly? Lights • Do all the lights come on? • Does the parking brake move smoothly? Parking brake •...
Page 392 6-2. Maintenance Vehicle exterior Items Check points Doors/trunk • Do the doors/trunk operate smoothly? • Does the engine hood lock system work prop- Engine hood erly? • There should not be any signs of fluid leakage Fluid leaks after the vehicle has been parked. •...
Page 393: Emission Inspection And Maintenance (I/M) Programs
The OBD system determines that a problem exists somewhere in the emission control system. Your vehicle may not pass the I/M test and may need to be repaired. Contact your Toyota dealer to service the vehicle. Your vehicle may not pass the I/M test in the following situations: ●...
Page 394: Do-It-Yourself
• Rag or paper towel (P. 405) • Funnel (used only for adding brake fluid) • “Toyota Super Long Life Coolant” or a similar high quality ethylene glycol based non-silicate, non- amine, non-nitrite and non-borate coolant with long- life hybrid organic acid technology Engine/power For the U.S.A.:...
Page 395 6-3. Do-it-yourself maintenance WARNING The engine compartment contains many mechanisms and fluids that may move suddenly, become hot, or become electrically energized. To avoid death or serious injury, observe the following precautions. ■ When working on the engine compartment ● Make sure that the “ACCESSORY”...
Page 396: Hood
6-3. Do-it-yourself maintenance Hood Release the lock from the inside of the vehicle to open the hood. Pull the hood lock release lever. The hood will pop up slightly. Pull up the auxiliary catch lever and lift the hood. Hold the hood open by inserting the support rod into the slot.
Page 397 6-3. Do-it-yourself maintenance WARNING ■ Pre-driving check Check that the hood is fully closed and locked. If the hood is not locked properly, it may open while the vehicle is in motion and cause an accident, which may result in death or serious injury. ■...
Page 398: Positioning A Floor Jack
6-3. Do-it-yourself maintenance Positioning a floor jack When using a floor jack, follow the instructions in the manual provided with the jack and perform the operation safely. When raising your vehicle with a floor jack, position the jack cor- rectly. Improper placement may damage your vehicle or cause injury.
Page 399: Engine Compartment
6-3. Do-it-yourself maintenance Engine compartment Washer fluid tank (P. 406) Power control unit coolant reservoir (P. 403) Brake fluid reservoir (P. 405) Fuse boxes (P. 430) Engine oil filler cap Electric cooling fans (P. 401) Condenser (P. 404) Engine oil level dipstick Power control unit coolant (P.
Page 400 6-3. Do-it-yourself maintenance Engine oil With the engine at operating temperature and turned off, check the oil level on the dipstick. ■ Checking the engine oil Park the vehicle on level ground. After warming up the engine and turning off the hybrid system, wait more than 5 minutes for the oil to drain back into the bottom of the engine.
Page 401 6-3. Do-it-yourself maintenance ■ Adding engine oil If the oil level is below or near the low level mark, add engine oil of the same type as that already in the engine. Make sure to check the oil type and prepare the items needed before adding oil.
Page 402 Dispose of used oil and filters only in a safe and acceptable manner. Do not dispose of used oil and filters in household trash, in sewers or onto the ground. Call your Toyota dealer, service station or auto parts store for information concerning recycling or disposal. ●...
Page 403 If the coolant level drops within a short time of replenishing Visually check the radiator, hoses, engine/power control unit coolant reservoir caps, drain cock and water pump. If you cannot find a leak, have your Toyota dealer test the cap and check for leaks in the cooling system. HIGHLANDER_HV_U (OM48F02U)
Page 404 Radiator and condenser Check the radiator and condenser and clear away any foreign objects. If any of the above parts is extremely dirty or you are not sure of their condition, have your vehicle inspected by your Toyota dealer. WARNING ■...
Page 405 6-3. Do-it-yourself maintenance Brake fluid ■ Checking fluid level The brake fluid level should be between the “MAX” and “MIN” lines on the tank. ■ Adding fluid Make sure to check the fluid type and prepare the necessary item. Fluid type FMVSS No.116 DOT 3 or SAE J1703 brake fluid Item Clean funnel...
Page 406 6-3. Do-it-yourself maintenance Washer fluid If any washer does not work or the warning message appears on the multi-information display, washer tank may be empty. Add washer fluid. WARNING ■ When adding washer fluid Do not add washer fluid when the hybrid system is hot or operating as washer fluid contains alcohol and may catch fire if spilled on the engine etc.
Page 407: 12-Volt Battery
6-3. Do-it-yourself maintenance 12-volt battery ■ Location The 12-volt battery is located in the left-hand side of luggage compartment. ■ Before removing the 12-volt battery cover Remove the center deck board. ■ Removing the 12-volt battery cover Remove the side deck board. Remove the 12-volt battery cover.
Page 408 6-3. Do-it-yourself maintenance Remove the clamp cover. ■ Exterior Make sure that the 12-volt battery terminals are not corroded and that there are no loose connections, cracks, or loose clamps. Terminals Hold-down clamp HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 409 6-3. Do-it-yourself maintenance ■ Installing the 12-volt battery cover Install the clamp cover. Install the 12-volt battery cover. Install the side deck board. ■ Before recharging When recharging, the 12-volt battery produces hydrogen gas which is flam- mable and explosive. Therefore, before recharging: ●...
Page 410 Make sure to turn off the power switch before disconnecting the 12-volt bat- tery. Take extra care when connecting the 12-volt battery if the power switch mode prior to the battery being disconnected is unknown. If the system will not start even after multiple attempts, contact your Toyota dealer. WARNING ■...
Page 411 Use a 12-volt battery designed for the vehicle. Failure to do so may cause gas (hydrogen) to enter the passenger compartment, causing a fire or explosion. For replacement of the 12-volt battery, contact your Toyota dealer. NOTICE ■ When recharging the 12-volt battery Never recharge the 12-volt battery while the hybrid system is operating.
Page 412: Tires
Front Do not fail to initialize the tire pressure warning system after tire rota- tion. To equalize tire wear and extend tire life, Toyota recommends that tire rotation is carried out at the same interval as tire inspection. HIGHLANDER_HV_U (OM48F02U)
Page 413 ID codes must be registered in the tire pressure warning computer and the tire pressure warning system must be initialized. Have tire pressure warning valve and transmitter ID codes registered by your Toyota dealer. (P. 415) ◆ Initializing the tire pressure warning system ■...
Page 414 6-3. Do-it-yourself maintenance ■ How to initialize the tire pressure warning system Park the vehicle in a safe place and turn the power switch to off. Initialization cannot be performed while the vehicle is moving. Adjust the tire inflation pressure to the specified cold tire inflation pressure level.
Page 415 ● A tire goes flat repeatedly or cannot be properly repaired due to the size or location of a cut or other damage If you are not sure, consult with your Toyota dealer. ■ Replacing tires and wheels If the ID code of the tire pressure warning valve and transmitter is not reg- istered, the tire pressure warning system will not work properly.
Page 416 6-3. Do-it-yourself maintenance ■ Routine tire inflation pressure checks The tire pressure warning system does not replace routine tire inflation pressure checks. Make sure to check tire inflation pressure as part of your routine of daily vehicle checks. ■ Maximum load of tire Check that the number given by dividing the maximum load by 1.10 of the replacement tire is greater than 1/2 of the Gross Axle Weight Ratings (GAWR) of either the front axle or the rear axle, whichever is greater.
Page 417 ● In the following cases, the tire pressure warning system may not operate properly. • If non-genuine Toyota wheels are used. • A tire has been replaced with a tire that is not an OE (Original Equip- ment) tire. • A tire has been replaced with a tire that is not of the specified size.
Page 418 If repeated attempts to record tire inflation pressure settings are unsuccessful, have the vehicle inspected by your Toyota dealer. ● When operating the tire pressure warning reset switch, the tire pressure warning light does not blink 3 times.
Page 419 Do not mix tires of different makes, models or tread patterns. Also, do not mix tires of remarkably different treadwear. ● Do not use tire sizes other than those recommended by Toyota. ● Do not mix differently constructed tires (radial, bias-belted or bias-ply tires).
Page 420 When a tire is repaired with liquid sealants, the tire pressure warning valve and transmitter may not operate properly. If a liquid sealant is used, contact your Toyota dealer or other qualified service shop as soon as possible. Make sure to replace the tire pressure warning valve and transmitter when replacing the tire.
Page 421: Tire Inflation Pressure
6-3. Do-it-yourself maintenance Tire inflation pressure Tire inflation pressure The recommended cold tire infla- tion pressure and tire size are dis- played on the tire and loading information label. (P. 536) Inspection and adjustment procedure Tire valve Tire pressure gauge Remove the tire valve cap.
Page 422 Reduced driving comfort and tire life ● Reduced safety ● Damage to the drive train If a tire needs frequent inflating, have it checked by your Toyota dealer. ■ Instructions for checking tire inflation pressure When checking tire inflation pressure, observe the following: ●...
Page 423 6-3. Do-it-yourself maintenance WARNING ■ Proper inflation is critical to save tire performance Keep your tires properly inflated. Otherwise, the following conditions may occur and result in an accident causing death or serious injury: ● Excessive wear ● Uneven wear ●...
Page 424: Wheels
● Used wheels ● Bent wheels that have been straightened Aluminum wheel precautions ● Use only Toyota wheel nuts and wrenches designed for use with your aluminum wheels. ● When rotating, repairing or changing your tires, check that the wheel nuts are still tight after driving 1000 miles (1600 km).
Page 425 Because tire repair or replacement may affect the tire pressure warn- ing valves and transmitters, make sure to have tires serviced by your Toyota dealer or other qualified service shop. In addition, make sure to purchase your tire pressure warning valves and transmitters at your Toyota dealer.
Page 426: Air Conditioning Filter
6-3. Do-it-yourself maintenance Air conditioning filter The air conditioning filter must be changed regularly to maintain air conditioning efficiency. Removal method Turn the power switch off. Open the glove box. Slide off the damper. Push in each side of the glove box to disconnect the upper claws.
Page 427 6-3. Do-it-yourself maintenance Remove the filter cover. Remove the air conditioning fil- ter and replace it with a new one. The “UP” marks shown on the filter should be pointing up. ■ Checking interval Inspect and replace the air conditioning filter according to the maintenance schedule.
Page 428: Electronic Key Battery
6-3. Do-it-yourself maintenance Electronic key battery Replace the battery with a new one if it is depleted. You will need the following items: ● Flathead screwdriver ● Small flathead screwdriver ● Lithium battery CR2032 Replacing the battery Take out the mechanical key. Remove the cover.
Page 429 6-3. Do-it-yourself maintenance ■ Use a CR2032 lithium battery ● Batteries can be purchased at your Toyota dealer, local electrical appliance shops or camera stores. ● Replace only with the same or equivalent type recommended by the manu- facturer. ●...
Page 430: Checking And Replacing Fuses
6-3. Do-it-yourself maintenance Checking and replacing fuses If any of the electrical components do not operate, a fuse may have blown. If this happens, check and replace the fuses as nec- essary. Turn the power switch off. Open the fuse box cover. ...
Page 431 6-3. Do-it-yourself maintenance  Under the driver’s side instrument panel Remove the lid. Luggage compartment  Remove the 12-volt battery cover (P. 407) and then remove the terminal cover. Remove the fuse with the pull- out tool. Only type A fuses can be removed using the pullout tool.
Page 432 Type A and B: Replace the blown fuse with a new fuse of an appropriate amperage rat- ing. The amperage rating can be found on the fuse box lid. Type C: Contact your Toyota dealer. Type A Type B ...
Page 433 If the lights do not turn on even after the fuse has been replaced, a bulb may need replacement. (P. 434) ● If the replaced fuse blows again, have the vehicle inspected by your Toyota dealer. ■ If there is an overload in a circuit The fuses are designed to blow, protecting the wiring harness from damage.
Page 434: Light Bulbs
Toyota dealer. For more information about replacing other light bulbs, contact your Toyota dealer. Preparing for light bulb replacement Check the wattage of the light bulb to be replaced. (P. 539) Turning off the power back door main switch P.
Page 435 6-3. Do-it-yourself maintenance Bulb locations ■ Front Headlight high beam/day- Front turn signal light/parking time running light light Headlight low beam Front side marker light Front fog light ■ Rear Tail light Back-up light Stop/tail light and rear side License plate lights marker light Rear turn signal light HIGHLANDER_HV_U (OM48F02U)
Page 436 6-3. Do-it-yourself maintenance Replacing light bulbs ■ Headlight low beams For the right side only: Remove the washer fluid tank opening. For the left side only: Remove the fuse box. Turn the bulb base counter- clockwise. Unplug the connector while pressing the lock release.
Page 437 6-3. Do-it-yourself maintenance Replace the light bulb, and install the bulb base. Align the 3 tabs on the light bulb with the mounting and insert. Turn and secure the bulb base. Shake the bulb base gently to check that it is not loose, turn the headlight low beams on once and visually confirm that no light is leaking through the...
Page 438 6-3. Do-it-yourself maintenance ■ Headlight high beams/daytime running lights Turn the bulb base counter- clockwise. Unplug the connector while pressing the lock release. Replace the light bulb, and install the bulb base. Align the 3 tabs on the light bulb with the mounting, and insert.
Page 439 6-3. Do-it-yourself maintenance ■ Front turn signal lights/parking lights Remove the 2 clips and remove the side cover. Turn the bulb base counter- clockwise. Remove the light bulb. Install by conducting with the directions reversed. Install the side cover and then install the 2 clips.
Page 440 6-3. Do-it-yourself maintenance ■ Front side marker lights Remove the 2 clips and remove the side cover. Turn the bulb base counter- clockwise. Remove the light bulb. Install by conducting with the directions reversed. Install the side cover and then install the 2 clips. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 441 6-3. Do-it-yourself maintenance ■ Front fog lights Remove the 3 screws and partly remove the fender liner. Unplug the connector while pressing the lock release. Turn the bulb base counter- clockwise. Install a new light bulb. Align the 3 tabs on the light bulb with the mounting and insert.
Page 442 6-3. Do-it-yourself maintenance Turn clockwise and secure the bulb base. Install the connector. Shake the connector gently to check that it is not loose, turn the front fog lights on once and visually confirm that no light is leaking through the mounting. When installing the fender liner, install by conducting with the directions reversed.
Page 443 6-3. Do-it-yourself maintenance ■ Stop/tail lights and rear side marker lights, and rear turn signal lights Open the back door and remove the 2 screws, and remove the lamp assembly by pulling it directly backward from the rear of the vehicle. Remove the wire harness.
Page 444 6-3. Do-it-yourself maintenance Remove the light bulb.  Stop/tail lights and rear side  Rear turn signal lights marker lights When installing the light bulb, install by conducting with the directions reversed. Install the lamp assembly and then install the 2 screws. Align the guide ( ) and pin ) on the lamp assembly with...
Page 445 6-3. Do-it-yourself maintenance ■ Tail lights and back-up lights Open the back door and remove the cover. Insert a flathead screwdriver or similar into the hole at the top of the cover and remove it as shown in the illustration. To prevent damaging the vehi- cle, wrap the flathead screw- driver with a tape.
Page 446 6-3. Do-it-yourself maintenance ■ License plate lights Remove the lens. Insert a properly sized screwdriver into the hole of the lens on the inner side and disengage the claw and pry the lens toward the outer side as shown in the illustration. To prevent damaging the vehicle, wrap the tip of the screwdriver with tape.
Page 447 The side turn signal, daytime running lights (LED type), high mounted stop- light and outer foot lights (if equipped) consist of a number of LEDs. If any of the LEDs burns out, take your vehicle to your Toyota dealer to have the light replaced.
Page 448 6-3. Do-it-yourself maintenance HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 449: 7-1. Essential Information
When trouble arises 7-1. Essential information Emergency flashers ..450 If your vehicle has to be stopped in an emergency ...... 451 7-2. Steps to take in an emergency If your vehicle needs to be towed ......452 If you think something is wrong ......
Page 450: Emergency Flashers
7-1. Essential information Emergency flashers The emergency flashers are used to warn other drivers when the vehicle has to be stopped in the road due to a breakdown, etc. Press the switch. All the turn signal lights will flash. To turn them off, press the switch once again.
Page 451: If Your Vehicle Has To Be Stopped In An Emergency
7-1. Essential information If your vehicle has to be stopped in an emergency Only in an emergency, such as if it becomes impossible to stop the vehicle in the normal way, stop the vehicle using the follow- ing procedure: Steadily step on the brake pedal with both feet and firmly depress it. Do not pump the brake pedal repeatedly as this will increase the effort required to slow the vehicle.
Page 452: Steps To Take In An Emergency If Your Vehicle Needs To Be Towed
If your vehicle needs to be towed If towing is necessary, we recommend having your vehicle towed by your Toyota dealer or commercial towing service, using a lift-type truck or flatbed truck. Use a safety chain system for all towing, and abide by all state/ provincial and local laws.
Page 453 Use a towing dolly under the wheels. front wheels. Using a flatbed truck If your Toyota is transported by a flatbed truck, it should be tied down at the locations shown in the illustration. If you use chains or cables to tie down your vehicle, the angles shaded in black must be 45.
Page 454 7-2. Steps to take in an emergency WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ When towing the vehicle Be sure to transport the vehicle with all four wheels raised off the ground. If the vehicle is towed with the tires contacting the ground, the drivetrain or related parts may be damaged, the vehicle may fly off...
Page 455 7-2. Steps to take in an emergency NOTICE ■ To prevent damage to the vehicle when towing using a wheel-lift type truck When raising the vehicle, ensure adequate ground clearance for towing at the opposite end of the raised vehicle. Without adequate clearance, the vehicle could be damaged while being towed.
Page 456: If You Think Something Is Wrong
7-2. Steps to take in an emergency If you think something is wrong If you notice any of the following symptoms, your vehicle proba- bly needs adjustment or repair. Contact your Toyota dealer as soon as possible. Visible symptoms ● Fluid leaks under the vehicle.
Page 457: If A Warning Light Turns On Or A Warning Buzzer Sounds
• The brake fluid level is low; or (U.S.A.) • The brake system is malfunctioning  Immediately stop the vehicle in a safe place and con- tact your Toyota dealer. Continuing to drive the vehi- (Canada) cle may be dangerous. Brake system warning light in yellow Indicates a malfunction in: •...
Page 458 Indicates a malfunction in: • The SRS airbag system; • The front passenger occupant classification system; or • The seat belt pretensioner system  Have the vehicle inspected by your Toyota dealer immediately. ABS warning light Indicates a malfunction in: •...
Page 459 When the light comes on after blinking for 1 minute: Malfunction in the tire pressure warning system (P. 462)  Have the system checked by your Toyota dealer. Vehicle proximity notification system warning light This warning light flashes then stays on to indicate that there is a malfunction in the vehicle proximity notification system.
Page 460 7-2. Steps to take in an emergency : Parking brake engaged warning buzzer: P. 472 : Vehicles with monochrome display : Vehicles with color display : If equipped : Open door warning buzzer: P. 468 : Driver’s seat belt buzzer: The driver’s seat belt buzzer sounds to alert the driver that his or her seat belt is not fastened.
Page 461 Is the fuel tank cap loose? If it is, tighten it securely. The light will go off after several driving trips. If the light does not go off even after several trips, contact your Toyota dealer as soon as possible. ■...
Page 462 Customization that can be configured at Toyota dealer The vehicle speed linked seat belt reminder buzzer can be disabled. (Customizable features P. 565) However, Toyota recommends that the seat belt reminder buzzer be operational to alert the driver and front passenger when seat belts are not fastened.
Page 463 ■ If both the ABS and the brake system warning lights remain on Stop your vehicle in a safe place immediately and contact your Toyota dealer. The vehicle will become extremely unstable during braking, and the ABS system may fail, which could cause an accident resulting in death or serious injury.
Page 464 7-2. Steps to take in an emergency WARNING ■ Maintenance of the tires Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label (tire and load information label).
Page 465 7-2. Steps to take in an emergency NOTICE ■ To ensure the tire pressure warning system operates properly Do not install tires with different specifications or makers, as the tire pressure warning system may not operate properly. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 466: If A Warning Message Is Displayed
Multi-information display If any of the warning message or indicator comes on again after the following actions have been performed, contact your Toyota dealer. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 467 7-2. Steps to take in an emergency Warning message and warning buzzer list Warning message Details/Actions  Color display only Indicates that: • There is a high possibility of a frontal collision; • The pre-collision braking function is operating A buzzer also sounds. ...
Page 468 (If equipped) Indicates a malfunction in the hybrid system A buzzer also sounds.  Immediately stop the vehicle in a safe place and contact your Toyota dealer.  Monochrome display Indicates that one or more of the doors is not fully...
Page 469 7-2. Steps to take in an emergency Warning message Details/Actions  Monochrome display Indicates that the hood is not fully closed If the vehicle reaches a speed of 3 mph (5 km/h), flashes and a buzzer sounds to indicate that the hood is not yet fully closed. ...
Page 470  Color display The assist-sensors flash. A buzzer also sounds.  Have the vehicle inspected by your Toyota dealer. (If equipped) HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 471 7-2. Steps to take in an emergency Warning message Details/Actions  Monochrome display Indicates that an intuitive parking assist-sensor is  Color display dirty or covered with ice A buzzer also sounds.  Clean the sensor. (If equipped) Preparing the vehicle for refueling. ...
Page 472 Indicates a malfunction in the EPS (Electric Power Steering) system A buzzer also sounds.  Have the vehicle inspected by your Toyota dealer. Indicates that the vehicle is being driven at 3 mph (5 km/h) or more with the parking brake still engaged A buzzer also sounds.
Page 473 Color display only Indicates a malfunction in the vehicle’s charging system  Immediately stop the vehicle in a safe place and contact your Toyota dealer. Continuing to drive the vehicle may be dangerous.  Color display only Indicates that the radar sensor is dirty or covered with ice A buzzer also sounds.
Page 474 A buzzer also sounds. (If equipped)  Have the vehicle inspected by your Toyota dealer. Indicates a malfunction in the LDA (Lane Depar- ture Alert) system A buzzer also sounds.
Page 475 Indicates a malfunction in the brake override sys- A buzzer also sounds.  Color display  Have the vehicle inspected by your Toyota dealer. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 476 A buzzer also sounds.  Stop and check. (P. 521) Indicates a malfunction in the Automatic High Beam system A buzzer also sounds.  Have the vehicle inspected by your Toyota dealer. (If equipped)  Monochrome display Indicates that the accelerator and brake pedal ...
Page 477 7-2. Steps to take in an emergency Warning message Details/Actions Indicates that the TRAC (Traction Control) sys- tem has been deactivated  Turn the TRAC on. (P. 294) Indicates that all maintenance according to the driven distance on the maintenance schedule* should be performed soon.
Page 478 7-2. Steps to take in an emergency Warning message Details/Actions Indicates that the EV drive mode is not avail- able The reason the EV drive mode is not available (the vehicle is idling, hybrid battery [traction battery] charge is low, speed is higher than the EV drive mode operating speed range, acceler- ator pedal is depressed too much) may be dis- played.
Page 479 7-2. Steps to take in an emergency ■ Messages displays The message illustrations used are intended as examples, and may differ from the image that is actually displayed on the multi-information display. ■ Warning message in dynamic radar cruise control mode (if equipped) In the following situations, the warning message may not be displayed even if vehicle-to-vehicle distance decreases: ●...
Page 480 7-2. Steps to take in an emergency Interior Exterior Warning message Details/Actions buzzer buzzer An attempt was made to start the hybrid system with the shift lever in an incorrect position.  Once  Shift the shift lever to P and start the hybrid sys- (Flashes) tem.
Page 481 7-2. Steps to take in an emergency Interior Exterior Warning message Details/Actions buzzer buzzer The driver’s door was opened and closed while the electronic key was not in the vehicle, the shift lever was in P and the power switch was not turned off.
Page 482 Indicates a malfunction in the smart key system  Once  Have the vehicle inspected by your Toyota dealer. (Flashes) HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 483 7-2. Steps to take in an emergency Interior Exterior Warning message Details/Actions buzzer buzzer • When doors were unlocked with the mechanical key and then the power switch was pressed, the elec- tronic could detected in the vehicle. • The electronic key could not ...
Page 484 7-2. Steps to take in an emergency Interior Exterior Warning message Details/Actions buzzer buzzer The power switch has been turned off with the shift lever in  Once a position other than P.  Shift the shift lever to P. (Flashes) After the power switch has been turned off with the shift...
Page 485 7-2. Steps to take in an emergency ■ Messages displays The message illustrations used are intended as examples, and may differ from the image that is actually displayed on the multi-information display. ■ Warning buzzer P. 462 HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 486: If You Have A Flat Tire
7-2. Steps to take in an emergency If you have a flat tire Your vehicle is equipped with a spare tire. The flat tire can be replaced with the spare tire. For details about tires: P. 412 WARNING ■ If you have a flat tire Do not continue driving with a flat tire.
Page 487 7-2. Steps to take in an emergency Location of the spare tire, jack and tools Spare tire Jack Jack handles Adapter socket Wheel nut wrench HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 488 7-2. Steps to take in an emergency WARNING ■ Using the tire jack Observe the following precautions. Improper use of the tire jack may cause the vehicle to suddenly fall off the jack, leading to death or serious injury. ● Do not use the tire jack for any purpose other than replacing tires or installing and removing tire chains.
Page 489 7-2. Steps to take in an emergency Taking out the jack Pull the strap upwards to open the center deck board. To secure the center deck board, remove the hook on the backside of the center deck board and attach the hook to the head restraint on the third seats as shown.
Page 490 7-2. Steps to take in an emergency Taking out the spare tire Pull the strap upwards to open the center deck board. To secure the center deck board, remove the hook on the backside of the center deck board and attach the hook to the head restraint on the third seats as shown.
Page 491 7-2. Steps to take in an emergency Attach the adapter socket to the spare tire clamp bolt. Assembling the jack handle. Remove the jack handle and assemble it by following these steps. Loosen the screw. Assemble the jack handle and tighten the screw. Check that the screw is firmly tightened.
Page 492 7-2. Steps to take in an emergency Pull out the spare tire and stand  With a compact spare tire it against the bumper.  With a full-size spare tire HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 493 7-2. Steps to take in an emergency  Vehicles with a compact spare tire Fully depress the secondary latch (A) and remove the hold- ing bracket (B) from the hoist assembly (C). Tilt the bracket (B) and pass it through the wheel opening. Then remove the hoist assem- bly (C).
Page 494 7-2. Steps to take in an emergency  Vehicles with a full-size spare tire Remove the inside spare tire cover. Fully depress the secondary latch (A) and remove the hold- ing bracket (B) from the hoist assembly (C). Tilt the holding bracket (B) so that it can easily be passed through the wheel opening.
Page 495 7-2. Steps to take in an emergency Remove the outside spare tire cover. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 496 7-2. Steps to take in an emergency Replacing a flat tire Chock the tires. Flat tire Wheel chock positions Left-hand side Behind the rear right-hand side tire Front Right-hand side Behind the rear left-hand side tire Left-hand side In front of the front right-hand side tire Rear Right-hand side In front of the front left-hand side tire...
Page 497 7-2. Steps to take in an emergency Raise the vehicle until the tire is slightly raised off the ground. Remove all the wheel nuts and the tire. When resting the tire on the ground, place the tire so that the wheel design faces up to avoid scratching the wheel surface.
Page 498 If the spare tire still cannot be lowered, the wire cable may be severed. Have the vehicle inspected by your Toyota dealer. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 499 • If there are any cracks or deformations in the bolt screws, nut threads or bolt holes of the wheel, have the vehicle inspected by your Toyota dealer. • When installing the wheel nuts, be sure to install them with the tapered ends facing inward.
Page 500 7-2. Steps to take in an emergency Installing the spare tire Remove any dirt or foreign mat- ter from the wheel contact sur- face. If foreign matter is on the wheel contact surface, the wheel nuts may loosen while the vehicle is in motion, causing the tire to come off.
Page 501 7-2. Steps to take in an emergency Lower the vehicle. Firmly tighten each wheel nut two or three times in the order shown in the illustration. Tightening torque: 76 ft•lbf (103 N•m, 10.5 kgf•m) HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 502 7-2. Steps to take in an emergency Stowing the flat tire, jack and all tools (with a compact spare tire) Remove the center wheel ornament by pushing from the reverse side. Be careful not to lose the wheel ornament. Stand the spare tire against the bumper with the inner surface facing toward you.
Page 503 7-2. Steps to take in an emergency Before raising the tire, make sure that the hoist assembly is Valve stem perpendicular to the wheel opening. (Try to place the tire directly beneath the vehicle, near where the wire cable is hanging from.) Using the jack handle and adapter socket, tighten the tire clamp bolt by turning it clockwise until the tire is in the correct position and...
Page 504 7-2. Steps to take in an emergency Stowing the flat tire, jack and all tools (with a full-size spare tire) Remove the center wheel ornament by pushing from the reverse side. Be careful not to lose the wheel ornament. Stand the spare tire against the bumper with the inner surface facing toward you and install the outside spare tire cover.
Page 505 7-2. Steps to take in an emergency Lay the tire on the ground with the outer surface (valve stem) facing up. When stowing the tire, make sure that the hoist assembly is Valve stem placed perpendicular to the wheel opening. Using the jack handle and adapter socket, tighten the spare tire clamp bolt by turning it clockwise until the tire is in the correct posi- tion and two clicks are heard as the jack handle skips.
Page 506 7-2. Steps to take in an emergency ■ The compact spare tire (vehicles with a compact spare tire) ● The compact spare tire is identified by the label “TEMPORARY USE ONLY” on the tire sidewall. Use the compact spare tire temporarily, and only in an emergency. ●...
Page 507 7-2. Steps to take in an emergency WARNING ■ When using the compact spare tire (vehicles with a compact spare tire) ● Remember that the compact spare tire provided is specifically designed for use with your vehicle. Do not use your compact spare tire on another vehicle.
Page 508 When a tire is repaired with liquid sealants, the tire pressure warning valve and transmitter may not operate properly. If a liquid sealant is used, contact your Toyota dealer or other qualified service shop as soon as possible. Make sure to replace the tire pressure warning valve and transmitter when replacing the tire.
Page 509 If the spare tire clamp bolt has been turned without a tire on the hoist assembly and the wire cable cannot be raised or lowered, contact your Toyota dealer. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 510: If The Hybrid System Will Not Start
7-2. Steps to take in an emergency If the hybrid system will not start Reasons for the hybrid system not starting vary depending on the situation. Check the following and perform the appropriate procedure: The hybrid system will not start even though the correct starting procedure is being followed.
Page 511 ● One or both of the 12-volt battery terminals may be disconnected. ● The 12-volt battery may be discharged. (P. 516) Contact your Toyota dealer if the problem cannot be repaired, or if repair procedures are unknown. Emergency start function...
Page 512: If The Shift Lever Cannot Be Shifted From P
(a sys- tem to prevent accidental operation of the shift lever). Have the vehicle inspected by your Toyota dealer immediately. The following steps may be used as an emergency measure to ensure that the shift lever can be shifted: Set the parking brake.
Page 513: If The Electronic Key Does Not Operate Properly
(turn and hold) (P. 181, 184) : If equipped : This setting must be customized at your Toyota dealer. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 514 Press the power switch. In the event that the engine still cannot be started, contact your Toyota dealer. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 515 7-2. Steps to take in an emergency ■ Stopping the hybrid system Shift the shift lever to P and press the power switch as you normally do when stopping the hybrid system. ■ Replacing the key battery As the above procedure is a temporary measure, it is recommended that the electronic key battery be replaced immediately when the battery is depleted.
Page 516: If The 12-Volt Battery Is Discharged
The following procedures may be used to start the hybrid sys- tem if the 12-volt battery is discharged. You can also call your Toyota dealer or a qualified repair shop. If you have a set of jumper (or booster) cables and a second vehicle with a 12-volt battery, you can jump start your vehicle by following the steps below.
Page 517 Make sure the “READY” indicator comes on. If the indicator does not come on, contact your Toyota dealer. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 518 When installing, first hook the fuse box cover onto the two rear tabs. Once the hybrid system starts, have the vehicle inspected at your Toyota dealer as soon as possible. ■ Starting the hybrid system when the 12-volt battery is discharged The hybrid system cannot be started by push-starting.
Page 519 Do not allow children near the 12-volt battery. ■ After recharging the 12-volt battery Have the 12-volt battery inspected at your Toyota dealer as soon as possi- ble. If the 12-volt battery is deteriorating, continued use may cause the 12-volt battery to emit a malodorous gas, which may be detrimental to the health of passengers.
Page 520 7-2. Steps to take in an emergency NOTICE ■ When handling jumper cables When connecting the jumper cables, ensure that they do not become entan- gled in the cooling fans or belt. ■ Exclusive jump starting terminal The exclusive jump starting terminal is intended to charge the 12-volt bat- tery on your vehicle from another vehicle in an emergency.
Page 521: If Your Vehicle Overheats
(radiator) for any leaks. Radiator Cooling fans If a large amount of coolant leaks, immediately contact your Toyota dealer. HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 522 (The fan may not operate in freezing temperatures.) If the fans are not operating: Stop the hybrid system immediately and contact your Toyota dealer. If the fans are operating: Have the vehicle inspected at the nearest Toyota dealer.
Page 523 Start the hybrid system and check the multi-information display. If the message does not disappear: Stop the hybrid system and contact your Toyota dealer. If the message is not displayed: Have the vehicle inspected at the nearest Toyota dealer.
Page 524 7-2. Steps to take in an emergency ■ Messages displays The message illustrations used are intended as examples, and may differ from the image that is actually displayed on the multi-information display. WARNING ■ When inspecting under the hood of your vehicle Observe the following precautions.
Page 525: If The Vehicle Becomes Stuck
7-2. Steps to take in an emergency If the vehicle becomes stuck Carry out the following procedures if the tires spin or the vehicle becomes stuck in mud, dirt or snow: Stop the hybrid system. Set the parking brake and shift the shift lever to P.
Page 526 7-2. Steps to take in an emergency NOTICE ■ To avoid damaging the transmission and other components ● Avoid spinning the front wheels and depressing the accelerator pedal more than necessary. ● If the vehicle remains stuck even after these procedures are performed, the vehicle may require towing to be freed.
Page 527 Vehicle specifications 8-1. Specifications Maintenance data (fuel, oil level, etc.) ..528 Fuel information ....540 Tire information ....543 8-2. Customization Customizable features ..556 8-3. Initialization Items to initialize ....567 HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 528: 8-1. Specifications
8-1. Specifications Maintenance data (fuel, oil level, etc.) Dimensions and weights Overall length 191.1 in. (4855 mm) Overall width 75.8 in. (1925 mm)  Without roof antenna 68.1 in. (1730 mm) Overall height  With roof antenna 70.1 in. (1780 mm) Wheelbase 109.8 in.
Page 529 The vehicle identification number (VIN) is the legal identifier for your vehicle. This is the primary identification number for your Toyota. It is used in registering the ownership of your vehicle. This number is stamped on the top left of the instrument panel.
Page 530 8-1. Specifications ■ Engine number The engine number is stamped on the engine block as shown. Engine Model 2GR-FXE Type 6-cylinder V type, 4-cycle, gasoline 3.70  3.27 in. (94.0  83.0 mm) Bore and stroke Displacement 210.9 cu. in. (3456 cm Valve clearance Automatic adjustment Drive belt tension...
Page 531 8-1. Specifications Fuel Fuel type Unleaded gasoline only Octane rating 87 (Research Octane Number 91) or higher Fuel tank capacity 17.1 gal. (65.0 L, 14.2 Imp. gal.) (Reference) Front electric motor (traction motor) Type Permanent magnet synchronous motor Maximum output 123 kW Maximum torque 247 ft•lbf (335 N•m, 34.2 kgf•m)
Page 532 5 minutes, and check the oil level on the dipstick. ■ Engine oil selection “Toyota Genuine Motor Oil” is used in your Toyota vehicle. Use Toyota approved “Toyota Genuine Motor Oil” or equivalent to satisfy the following grade and viscosity.
Page 533 8-1. Specifications Recommended viscosity: SAE 0W-20 SAE 0W-20 is the best choice for good fuel economy and good starting in cold weather. If SAE 0W-20 is not available, SAE 5W-20 oil may be used. However, it must be replaced with SAE 0W-20 at the next oil Outside temperature change.
Page 534 13.5 qt. (12.8 L, 11.2 Imp. qt.) Power control unit 2.0 qt. (1.9 L, 1.7 Imp. qt.) Use either of the following. • “Toyota Super Long Life Coolant” • Similar high-quality ethylene glycol-based Coolant type non-silicate, non-amine, non-nitrite, and non-borate coolant with long-life hybrid organic acid technology Do not use plain water alone.
Page 535 If replacement is necessary, contact your Toyota dealer. NOTICE ■ Hybrid transmission fluid type Using transmission fluid other than “Toyota Genuine ATF WS” may ulti- mately damage the transmission of your vehicle. Brakes Pedal clearance* 3.7 in. (93 mm) Min.
Page 536 8-1. Specifications Tires and wheels  Type A Tire size 245/60R18 105T, T165/90D18 107M (spare) Front 35 psi (240 kPa, 2.4 kgf/cm or bar) Tire inflation pressure Rear (Recommended cold 35 psi (240 kPa, 2.4 kgf/cm or bar) tire inflation pressure) Spare 60 psi (420 kPa, 4.2 kgf/cm or bar)
Page 537 8-1. Specifications  Type D Tire size 245/60R18 105T Front 35 psi (240 kPa, 2.4 kgf/cm or bar) Tire inflation pressure Rear (Recommended cold 35 psi (240 kPa, 2.4 kgf/cm or bar) tire inflation pressure) Spare 35 psi (240 kPa, 2.4 kgf/cm or bar) 18 ...
Page 538 8-1. Specifications ■ When towing a trailer (245/55R19 103T tires) On rear tires, add 1 psi (10.0kPa, 0.1 kgf/cm or bar) to the recom- mended tire inflation pressure and drive at speeds below 65 mph (104 km/h). HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 539 8-1. Specifications Light bulbs Light bulbs Bulb No. Type Headlights High beam 9005  Low beam Parking and front turn signal 7444NA 28/8 lights  Front side maker lights  Front fog lights Exterior  Rear turn signal lights  Back-up lights Stop/tail and rear side marker ...
Page 540: Fuel Information
In very few cases, driveability problems may be caused by the brand of gaso- line you are using. If driveability problems persist, try changing the brand of gasoline. If this does not correct the problem, consult your Toyota dealer. ■...
Page 541 Non-recommendation of the use of gasoline containing MMT Some gasoline contains an octane enhancing additive called MMT (Methylcy- clopentadienyl Manganese Tricarbonyl). Toyota does not recommend the use of gasoline that contains MMT. If fuel containing MMT is used, your emission control system may be adversely affected.
Page 542 8-1. Specifications NOTICE ■ Notice on fuel quality ● Do not use improper fuels. If improper fuels are used, the engine will be damaged. ● Do not use leaded gasoline. Leaded gasoline can cause damage to your vehicle’s three-way catalytic converters causing the emission control system to malfunction.
Page 543: Tire Information
8-1. Specifications Tire information Typical tire symbols Full-size tire   Compact spare tire HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 544 8-1. Specifications Tire size (P. 546) DOT and Tire Identification Number (TIN) (P. 545) Location of treadwear indicators (P. 412) Tire ply composition and materials Plies are layers of rubber-coated parallel cords. Cords are the strands which form the plies in a tire. Radial tires or bias-ply tires A radial tire has “RADIAL”...
Page 545 8-1. Specifications Typical DOT and Tire Identification Number (TIN) DOT symbol* Tire Identification Number (TIN) Tire manufacturer’s identifica- tion mark Tire size code Manufacturer’s optional tire type code (3 or 4 letters) Manufacturing week Manufacturing year *: The DOT symbol certifies that the tire conforms to applicable Federal Motor Vehicle Safety Standards.
Page 546 8-1. Specifications Tire size ■ Typical tire size information The illustration indicates typical tire size. Tire use (P = Passenger car, T = Temporary use) Section width (millimeters) Aspect ratio (tire height to section width) Tire construction code (R = Radial, D = Diagonal) Wheel diameter (inches) Load index (2 digits or 3 digits)
Page 547 8-1. Specifications Tire section names Bead Sidewall Shoulder Tread Belt Inner liner Reinforcing rubber Carcass Rim lines Bead wires Chafer HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 548 U.S. Department of Transportation. It provides the purchasers and/or prospective purchasers of Toyota vehicles with information on uniform tire quality grading. Your Toyota dealer will help answer any questions you may have as you read this information. ■ DOT quality grades All passenger vehicle tires must conform to Federal Safety Require- ments in addition to these grades.
Page 549 8-1. Specifications ■ Temperature A, B, C The temperature grades are A (the highest), B, and C, representing the tire’s resistance to the generation of heat and its ability to dissi- pate heat when tested under controlled conditions on a specified indoor laboratory test wheel.
Page 550 8-1. Specifications Glossary of tire terminology Tire related term Meaning Tire pressure when the vehicle has been Cold tire inflation pres- parked for three hours or more, or has not sure been driven more than 1 mile or 1.5 km under that condition The maximum cold inflated pressure to which Maximum...
Page 551 8-1. Specifications Tire related term Meaning The combined weight of installed regular pro- duction options weighing over 5 lb. (2.3 kg) in excess of the standard items which they Production options replace, not previously considered in curb weight weight or accessory weight, including heavy duty brakes, ride levelers, roof rack, heavy duty 12-volt battery, and special trim A metal support for a tire or a tire and tube...
Page 552 8-1. Specifications Tire related term Meaning A pneumatic tire in which the ply cords that extend to the beads are laid at alternate Bias ply tire angles substantially less than 90 degrees to the centerline of the tread The tire structure, except tread and sidewall Carcass rubber which, when inflated, bears the load The breaking away of pieces of the tread or...
Page 553 8-1. Specifications Tire related term Meaning A tire designated by its manufacturer as pri- Light truck (LT) tire marily intended for use on lightweight trucks or multipurpose passenger vehicles The maximum load that a tire is rated to carry Load rating for a given inflation pressure The load rating for a tire at the maximum per- Maximum load rating...
Page 554 8-1. Specifications Tire related term Meaning The linear distance between the exteriors of the sidewalls of an inflated tire, excluding ele- Section width vations due to labeling, decoration, or protec- tive bands That portion of a tire between the tread and Sidewall bead The parting of the rubber compound from the...
Page 555 8-1. Specifications Designated seating Occupant distribution Vehicle normal load, capacity, Number of in a normally loaded Number of occupants occupants vehicle 2 through 4 2 in front 2 in front, 1 in second 5 through 10 seat 2 in front, 1 in second 11 through 15 seat, 1 in third seat, 1 in fourth seat...
Page 556: 8-2. Customization
Your vehicle includes a variety of electronic features that can be personalized to your preferences. The settings of these features can be changed by the meter control switches, on the audio sys- tem screen or at your Toyota dealer. Customizing vehicle features ■...
Page 557 Customizable features Some function settings are changed simultaneously with other func- tions being customized. Contact your Toyota dealer for further details. Settings that can be changed on the audio system screen Settings that can be changed by the meter control switches Settings that can be changed by your Toyota dealer Definition of symbols: O = Available, —...
Page 558 8-2. Customization Customized set- Function Default setting ting Drive Desired status switch settings — O — information 1 screen Current fuel con- sumption Drive information 1 — O — Average fuel economy (after reset) Distance (driving range) Drive information 2 —...
Page 559 8-2. Customization : For details about each function: P. 109, 114 : The default setting varies according to country. : U.S.A. only : Some status screens cannot be registered (indicated on multi-information display). : 6 of the following items: current fuel consumption, average fuel economy (after reset), average fuel economy (after refuel), average fuel economy (after start), average vehicle speed (after reset), average vehicle speed (after start), distance (driving range), elapsed time (after reset), elapsed...
Page 560 8-2. Customization ■ Door lock (P. 128, 134, 513) Customized set- Function Default setting ting Driver’s door unlocked in one All doors Unlocking using step, all doors unlocked in one — — O mechanical key unlocked in two step steps Shifting the shift Vehicle speed is Automatic door lock...
Page 561 8-2. Customization ■ Smart key system (P. 128, 134, 148) Customized set- Function Default setting ting Smart key system — — O Number of consecutive As many as 2 times — — O door lock operations desired ■ Wireless remote control (P. 124, 128, 134) Customized set- Function Default setting...
Page 562 8-2. Customization ■ Power windows and moon roof (P. 179, 183) Customized set- Function Default setting ting Mechanical key linked — — O operation Wireless remote control linked operation (open — — O only) Wireless remote control linked operation signal —...
Page 563 8-2. Customization ■ Turn signal lever (P. 242) Customized set- Function Default setting ting The number of times the turn signal lights flash automatically when the turn signal lever — — O moved to the first posi- 4 to 7 tion during lane...
Page 564 8-2. Customization ■ Lights (P. 244) Customized set- Function Default setting ting Daytime running light O — O system : U.S.A. only ■ Intuitive parking assist (Refer to “Navigation and Multimedia System Owner’s Manual”) Customized set- Function Default setting ting Detection distance of the Near O —...
Page 565 8-2. Customization ■ Illumination (P. 339) Customized set- Function Default setting ting Time elapsed before the 15 seconds 7.5 seconds O — O interior lights turn off 30 seconds Operation after power switch is turned — — O Operation when —...
Page 566 8-2. Customization ■ Vehicle customization ● When the smart key system is off, the entry unlock function cannot be cus- tomized. ● When the doors remain closed after unlocking the doors and the timer acti- vated automatic door lock function activates, signals will be generated in accordance with the operation buzzer volume and operational signal (Emer- gency flashers) function settings.
Page 567: Initialization
8-3. Initialization Items to initialize The following items must be initialized for normal system opera- tion after such cases as the 12-volt battery being reconnected, or maintenance being performed on the vehicle: Item When to initialize Reference • After reconnecting or chang- Power back door ing the battery P.
Page 568 8-3. Initialization HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 569: 9 For Owners
For owners Reporting safety defects for U.S. owners......570 Seat belt instructions for Canadian owners (in French) ....... 571 SRS airbag instructions for Canadian owners (in French) ....... 574 HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 570: Reporting Safety Defects For U.s. Owners
National Highway Traffic Safety Administration (NHTSA) in addi- tion to notifying Toyota Motor Sales, U.S.A., Inc. (Toll-free: 1-800- 331-4331). If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
Page 571: Seat Belt Instructions For Canadian Owners (In French)
Seat belt instructions for Canadian owners (in French) The following is a French explanation of seat belt instructions extracted from the seat belt section in this manual. See the seat belt section for more detailed seat belt instructions in English. Utilisation correcte des ceintures de sécurité...
Page 572 Guide de confort de ceinture de sécurité (siège central de la troi- sième rangée) Si la sangle diagonale est proche du cou d’une personne, utilisez le guide de confort de la ceinture de sécurité. Sortez le guide de confort de sa poche.
Page 573 Entretien et soin ■ Ceintures de sécurité Nettoyez avec un chiffon ou une éponge humectée d’eau savon- neuse tiède. Vérifiez régulièrement que les ceintures ne sont pas effilochées, entaillées ou exagérément usées. AVERTISSEMENT ■ Détérioration et usure des ceintures de sécurité Inspectez le système de ceintures de sécurité...
Page 574: Srs Airbag Instructions For Canadian Owners (In French)
SRS airbag instructions for Canadian owners (in French) The following is a French explanation of SRS airbag instructions extracted from the SRS airbag section in this manual. See the SRS airbag section for more detailed SRS airbag instruc- tions in English. ◆...
Page 575 ◆ Coussins gonflables latéraux et rideau SRS Coussins gonflables avant latéraux SRS Peuvent aider à protéger le torse des passagers avant Coussins gonflables rideau SRS ● Participent principalement à la protection de la tête des occu- pants assis aux places extérieures ●...
Page 576 Coussin gonflable passager Capteurs d’impact latéral avant (arrière) Coussins gonflables rideau Contacteur de boucle de cein- ture de sécurité du siège pas- Capteurs d’impact latéral (por- sager avant tes avant) Capteur de position du siège Témoins indicateurs “AIR conducteur BAG ON” et “AIR BAG OFF” Contacteur de boucle de cein- Prétensionneurs de ceintures ture de sécurité...
Page 577 AVERTISSEMENT ■ Précautions concernant les coussins gonflables SRS Respectez les précautions suivantes concernant les coussins gonflables SRS. Autrement, des blessures graves, voire mortelles, pourraient s’ensuivre. ● Le conducteur et tous les passagers du véhicule doivent porter correcte- ment leur ceinture de sécurité. Les coussins gonflables SRS sont des dispositifs supplémentaires à...
Page 578 Installez dans un siège de sécurité enfant les nourris- sons et les enfants trop petits pour pouvoir utiliser la ceinture de sécurité. Toyota recommande vivement que les nourrissons et les jeunes enfants soient installés sur les sièges arrière du véhicule et convenablement atta- chés.
Page 579 AVERTISSEMENT ■ Précautions concernant les coussins gonflables SRS ● Ne vous asseyez pas sur le bord du siège et ne vous appuyez pas contre le tableau de bord. ● Ne laissez pas un enfant rester debout devant le coussin gonflable SRS passa- ger avant ou bien s’asseoir sur les genoux du passager avant.
Page 580 AVERTISSEMENT ■ Précautions concernant les coussins gonflables SRS ● Ne fixez ni ne posez aucun objet sur le tableau de bord, la garniture du volant de direction et la partie inférieure du tableau de bord. Au déploiement des coussins gonfla- bles SRS conducteur, passager avant et de genoux du conducteur, ces objets risquent de se transformer en projecti-...
Page 581 Si les parties renfermant les coussins gonflables SRS, telles que la garni- ture du volant et les garnitures de montants avant et arrière, sont abîmées ou craquelées, faites-les remplacer par votre concessionnaire Toyota. ● Ne placez rien sur le siège du passager avant, comme un coussin par exemple.
Page 582 Modification et mise au rebut des éléments du système de coussins gonflables SRS Consultez votre concessionnaire Toyota avant de mettre votre véhicule au rebut ou de procéder à l'une des modifications suivantes. Les coussins gon- flables SRS peuvent être défaillants ou se déployer (se gonfler) accidentel- lement, provoquant la mort ou de graves blessures.
Page 583: Index
Index What to do if... (Troubleshooting) ....584 Alphabetical index ..... 589 HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...
Page 584 Toyota dealer. (P. 125) ● If you lose your electronic keys, the risk of vehicle theft increases signifi- cantly. Contact your Toyota dealer immediately. (P. 127) The doors cannot be locked or unlocked ● Is the electronic key battery weak or depleted? (P. 428) ●...
Page 585 What to do if... (Troubleshooting) If you think something is wrong The hybrid system does not start ● Did you press the power switch while firmly depressing the brake pedal? (P. 229) ● Is the shift lever in P? (P. 232) ●...
Page 586 What to do if... (Troubleshooting) The windows do not open or close by operating the power window switches ● Is the window lock switch pressed? The power window except for the one at the driver’s seat cannot be oper- ated if the window lock switch is pressed. (P. 180) The power switch is turned off automatically ●...
Page 587 What to do if... (Troubleshooting) An alarm is activated and the horn sounds (vehicles with an alarm) ● Did anyone inside the vehicle open a door during setting the alarm? The sensor detects them and the alarm sounds. (P. 93) To stop the alarm, turn the power switch to ON mode or start the hybrid system.
Page 588 What to do if... (Troubleshooting) When a problem has occurred If you have a flat tire ● Stop the vehicle in a safe place and replace the flat tire with the spare tire. (P. 486) The vehicle becomes stuck ● Try the procedure for when the vehicle becomes stuck in mud, dirt, or snow.
Page 589: Alphabetical Index
Alphabetical index Alphabetical index Airbags ........41 Airbag operating conditions ..49 Airbag precautions for Air conditioning filter ..... 426 your child......44 Front automatic air Airbag warning light ....458 conditioning system.... 326 Correct driving posture ... 30 Rear automatic air Curtain shield airbag conditioning system....
Page 590 Alphabetical index Anti-lock Brake System (ABS) ........291 Back door ........ 134 Function ........ 291 Back-up lights Warning light......458 Replacing light bulb ....434 Armrest........358 Wattage ........ 539 Assist grips ......359 Battery (12-volt battery) ..407 Audio input Battery checking ....
Page 591 Alphabetical index Panoramic moon roof precautions......191 Care........380, 383 Power window lock switch ..180 Aluminum wheels....381 Power window precautions... 182 Exterior ......... 380 Rear door child-protectors ..131 Interior........383 Removed electronic key Seat belts......384 battery precautions..... 429 Cargo hooks......
Page 592 Alphabetical index Driving ........194 Break-in tips......195 Daytime running light Correct driving posture ... 30 system........245 Hybrid vehicle driving tips..314 Deck board ....... 350 Procedures ......194 Defogger Winter drive tips....316 Outside rear view mirrors..328 Dynamic radar cruise Rear window ......
Page 593 Alphabetical index If the shift lever Engine oil ......... 400 cannot be shifted from P ..512 Capacity........ 532 If you have a flat tire ..... 486 Checking....... 400 If you think something is Oil pressure warning light ..457 wrong........
Page 594 Alphabetical index Front personal lights....340 Wattage ........ 539 Hands-free system Front seats ....... 156 (for cellular phone) Adjustment......156 Head restraints ......169 Cleaning........ 383 Headlights ........ 244 Correct driving posture ... 30 Automatic High Beam Head restraints ..... 169 system........
Page 595 Alphabetical index Hybrid system......81 Inside rear view mirror.... 175 Emergency shut off system ..86 Interior lights ......339 Energy monitor/ Switch ........340 consumption screen ... 117 Wattage ........ 539 EV drive mode ...... 235 Intuitive parking assist High voltage components ..
Page 596 Alphabetical index Lane Departure Alert (LDA) ..283 Maintenance Language Do-it-yourself maintenance... 394 (multi-information General maintenance ... 389 display)......109, 114 Maintenance data ....528 LATCH anchors ......68 Maintenance LDA (Lane Departure Alert) ..283 requirements ...... 386 Lever Malfunction indicator lamp..
Page 597 Alphabetical index Multi-information display Outside temperature (with color display) ....111 display........353 Audio system-linked....111 Overheating, Hybrid system... 521 Driving information....113 Dynamic radar cruise control......... 269 Panoramic moon roof ..... 187 Energy monitor ..... 117 Jam protection function ..189 Operation......
Page 598 Alphabetical index Power windows......179 Refueling ........259 Door lock linked Capacity........ 531 window operation ....181 Fuel types ..... 259, 531 Jam protection function..180 If the fuel filler door Operation ......179 cannot be opened ....262 Window lock switch....180 Opening the fuel tank cap..
Page 599 Alphabetical index Sensor Automatic headlight Safety Connect ......368 system........ 246 Seat belt reminder light... 459 Automatic High Beam Seat belts........32 system........ 253 Adjusting the seat belt .... 35 Inside rear view mirror ..176 Automatic Locking LDA (Lane Departure Retractor.......
Page 600 Alphabetical index Speedometer......103 Moon roof switches....183 Steering wheel ......173 Outside rear view mirror Adjustment......173 switches ......177 Audio switches Panoramic moon roof Stop/tail lights switches ......187 Replacing light bulbs..... 434 PCS OFF switch ....298 Wattage ........
Page 601 Alphabetical index Tires.......... 412 Chains ........318 Tachometer ......103 Checking....... 412 Tail lights........244 If you have a flat tire ..... 486 Light switch ......244 Inflation pressure ....536 Replacing light bulbs..... 434 Information......543 Wattage ........ 539 Replacing......
Page 602 Alphabetical index Warning lights ......99 ABS ........458 USB port Brake system......457 Utility vehicle precautions ..320 Charging system....457 Electric power steering system........ 458 Vanity lights ......351 Low engine oil pressure..457 Wattage ........ 539 Low fuel level......459 Vanity mirrors ......
Page 603 Alphabetical index Windows........179 Power windows..... 179 Rear window defogger..328 Windshield wiper de-icer ..329 Windshield wipers ....255 Intermittent wiper ....255 Winter driving tips ....316 Wireless remote control key .......... 124 Battery-saving function....... 150 Locking/Unlocking....129 Replacing the battery....
Page 604 Engine oil capacity (Drain and refill — P. 532 reference) “Toyota Genuine Motor Oil” or equivalent Engine oil type P. 532 HIGHLANDER_HV_U (OM48F02U) I n f o r ma t i o n P r o v i d e d b y :...