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SUPPORT RESOURCES
Connecting the OWC SuperSlim
Use the included USB cable to connect the OWC SuperSlim to your computer. Plug the mini-B
connector into the OWC SuperSlim. When connecting the other end of the cable into the
computer, use the USB standard-A connector that has two wires going into it. This is the
connector that carries a data signal. The other USB standard-A connector is for supplying extra
power (see below).
Depending on the power of the USB port on the computer, you may need to connect the
second USB standard-A connector from the included 'Y type' cable into another USB port on
your computer. Alternatively, you can purchase a separate power supply, available at:
www.owcdigital.com/otg-power
Disc Burning Compatibility
®
®
®
If you are using an Apple
Mac
computer with OS X
10.4 or later, disc burning will work with
®
®
iTunes
, iDVD
, and Disk Utility (i.e. additional software is not required). However, OS X versions
www.patchburn.de
earlier than 10.4 do require third-party software, such as PatchBurn (
), to
enable burning with the above applications. The OWC SuperSlim is also designed to work
with third-party burning software, such as Roxio Toast, NTI DragonBurn, and other popular
shareware and freeware burning software.
Using Windows or Linux?
The OWC SuperSlim works with Nero and many other popular burning utilities.
Troubleshooting
Begin your troubleshooting by verifying that the USB "Y" cable is connected to the
OWC SuperSlim and to the computer. If you are only using one of the USB standard-A
connectors, try plugging in the second connector, as noted above.
If the optical disc is spinning but you cannot see it on your computer, try using another
optical disc. You can also try using another brand of optical media. If the burn process
is failing, try reducing the burn speed. Check the read and write capabilities of your
optical drive and make sure you are only using media compatible with your optical
drive mechanism. For example, if you are attempting to use a DVD+R but your optical
drive only supports DVD-R media, you will need to switch disc types.
CONTACTING TECHNICAL SUPPORT
8am - 5pm (CT) Monday - Friday
(866) 692-7100 (N. America)
+1 (815) 383-4751 (International)
Live Chat & Email Support
www.owcdigital.com/support
4
OWC SuperSlim
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