Ricoh Pro C5200s User Manual page 238

9. Troubleshooting
Problem
Cannot use Web Image
Monitor to print documents
stored in Document Server.
The function does not run or
cannot be used.
The function does not run or
cannot be used.
Paper is bent.
The print image is not
properly positioned on the
paper.
The print image is not
properly positioned on the
paper.
236
Cause
When print volume limits are
specified, users cannot print
beyond their print volume
limit. Print jobs selected by
users who have reached
their print volume limits will
be canceled.
If you cannot carry out your
job, it may be that the
machine is being used by
another function.
The function cannot be
performed while the Address
Book is being backed up
from Web Image Monitor or
other tools running on the
computer.
Paper may be bent when it is
ejected from the finisher
upper tray.
The machine has not
detected the paper type
and/or width correctly.
The print position is not
aligned properly.
Solution
• For details about specifying print
volume limits, see "Managing
Print Volume per User", Security
Guide.
• To view the status of a print job,
see [Print Job History]. In Web
Image Monitor, click [Job] on the
[Status/Information] menu. And
then click [Print Job History] in
"Document Server".
Wait until the current job is completed
before trying again.
For details about Function
Compatibility, see page 237 "When
Multiple Functions Cannot Be Executed
Simultaneously".
Wait a while. When the Address Book
backup is complete, the function will
be performed.
Change the output tray to the finisher
shift tray.
Contact the machine administrator or
your service representative.
Contact the machine administrator or
your service representative.