Troubleshooting & Maintenance; Display Installation Problems - 3M C3266PW User Manual

Multi-touch projected capacitive touch (pct) chassis
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3M™ Multi-Touch Chassis Display User Guide
However, for Windows® XP, Vista or Linux® operating systems, 3M™ MicroTouch™
Software enables your 3M Multi-Touch Chassis Display to work with your computer.
3M™ MicroTouch™ Software includes a control panel for setting your touch sensor
preferences and a diagnostic utility. If you are experiencing problems with the touch
sensor, you can use the diagnostic utilities provided to test the system.
For additional information on 3M MicroTouch Software, please refer to the MT7 User's
Guide.
Chapter 3
Troubleshooting & Maintenance
If you have a problem setting up or using your display, you may be able to solve it
yourself. Before calling 3M Touch Systems, review the suggested actions that are
appropriate to the problem(s) you are experiencing with the display. You may also want
to consult your video card user's manual for additional troubleshooting advice.

Display Installation Problems

Common Display Installation Issues
Issue
No image displayed (blank
screen)
Solution
Is the display receiving power?
Check that the display's power cable is connected properly and securely
into a grounded electrical outlet.
Check that the AC input jack is firmly plugged into the display.
Check that the display's power cable is connected properly and securely
to an electrical outlet.
Try a different power cable.
Try a different electrical outlet.
3M Touch Systems, Inc. Proprietary Information
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